Hyatt Regency Hakone Resort and Spa
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A contemporary spa hotel situated in the mountainous Hakone area, just 3 km from the Open-Air Museum sculpture park.
Summary of reviewsThe Hyatt Regency Hakone Resort and Spa offers a serene and picturesque escape ideal for those seeking tranquility and natural beauty. Nestled on a remote hill, the hotel's secluded location is complemented by lush greenery and beautiful views, making it perfect for a quiet retreat. Despite its remoteness, the hotel provides excellent shuttle service to Hakone's main attractions, ensuring easy access for guests.
Guests commend the stylish, contemporary design of the property with many highlighting the welcoming and friendly ambiance created by the lovely staff. The breakfast experience is widely praised for its extensive variety and fresh ingredients, often described as delicious and exceptional. The dining experience, likewise, stands out for the high quality and creativity of the meals with fantastic Japanese dinners and sushi kaiseki being particularly notable.
The spacious, clean and well-maintained rooms offer a high level of comfort, boasting modern amenities, large bathrooms and scenic views, some even featuring glimpses of Mt. Fuji. The overall cleanliness of the hotel adds to the comfort of the stay with the attentive staff maintaining impeccable standards throughout the property.
The staff at the Hyatt Regency Hakone Resort and Spa are frequently noted for their exceptional hospitality and service, described as super friendly, helpful and attentive. Their quick, polite responses and thorough service make guests feel welcome and cared for, contributing significantly to the overall positive experience.
The spa and onsen facilities receive high praise, especially the hot springs, which are considered a must-try. Guests enjoy a rejuvenating experience with high-quality water and excellent massage services, although some suggest the addition of amenities like a sauna and outdoor baths.
Families are well catered for with spacious rooms, child-friendly amenities and considerate staff ensuring a comfortable and relaxing atmosphere for all ages. The hotel's luxury offerings are evident, providing a high level of comfort, professionalism and quality, making it a standout choice for those seeking a luxurious stay.
Overall, the Hyatt Regency Hakone Resort and Spa is recognized for its natural beauty, excellent service, comfortable accommodations and exceptional dining and spa experiences, offering a memorable and delightful retreat for guests.
Categories
Guests commend the stylish, contemporary design of the property with many highlighting the welcoming and friendly ambiance created by the lovely staff. The breakfast experience is widely praised for its extensive variety and fresh ingredients, often described as delicious and exceptional. The dining experience, likewise, stands out for the high quality and creativity of the meals with fantastic Japanese dinners and sushi kaiseki being particularly notable.
The spacious, clean and well-maintained rooms offer a high level of comfort, boasting modern amenities, large bathrooms and scenic views, some even featuring glimpses of Mt. Fuji. The overall cleanliness of the hotel adds to the comfort of the stay with the attentive staff maintaining impeccable standards throughout the property.
The staff at the Hyatt Regency Hakone Resort and Spa are frequently noted for their exceptional hospitality and service, described as super friendly, helpful and attentive. Their quick, polite responses and thorough service make guests feel welcome and cared for, contributing significantly to the overall positive experience.
The spa and onsen facilities receive high praise, especially the hot springs, which are considered a must-try. Guests enjoy a rejuvenating experience with high-quality water and excellent massage services, although some suggest the addition of amenities like a sauna and outdoor baths.
Families are well catered for with spacious rooms, child-friendly amenities and considerate staff ensuring a comfortable and relaxing atmosphere for all ages. The hotel's luxury offerings are evident, providing a high level of comfort, professionalism and quality, making it a standout choice for those seeking a luxurious stay.
Overall, the Hyatt Regency Hakone Resort and Spa is recognized for its natural beauty, excellent service, comfortable accommodations and exceptional dining and spa experiences, offering a memorable and delightful retreat for guests.
Luxury Hotel
Hyatt Regency Hakone Resort and Spa is a luxury hotel offering spacious Japanese and Western-style guestrooms and suites, all with a private sun terrace or balcony. The resort includes a spa.
Hotel for Honeymoon
This chic, luxury hotel blends Japanese style with Western comfort. Spacious rooms offer sophisticated decor, modern furnishings, and scenic views. Guests can relax in the spa and onsen, and choose between sushi and international cuisine. It is a good option for couples looking for a blend of styles.
Hotel with Spa
Nestled in the beautiful nature of Hakone, this hotel offers spacious rooms, a marble bath, and exceptional spa facilities. Guests can enjoy the tranquility of the area and indulge in various treatments for ultimate relaxation. It is a top choice for travelers seeking a luxurious spa experience.
Family Friendly Hotel
The Hyatt Regency Hakone Resort and Spa offers spacious, comfortable rooms suitable for larger families, and provides child-friendly amenities such as slippers and yukatas for young children. The hotel staff is considerate during meal times, allowing parents to relax. The hotel is also known as a family-friendly hotel.
Romantic Hotel
The Hyatt Regency Hakone Resort and Spa offers a tranquil retreat with its serene location, luxurious accommodations, and rejuvenating spa treatments. The hotel's elegant ambiance and exceptional service create a romantic and relaxing experience for couples.
Hotel with Parking
Hyatt Regency Hakone Resort and Spa provides ample parking for guests, ensuring easy access to the resort. Its location in Hakone makes it ideal for those driving to enjoy the natural surroundings, with convenient on-site parking.
EV charging stations
Accessible Hotel
This hotel offers comprehensive accessibility throughout its grounds and public areas. It features accessible rooms, as well as accessible parking, public restrooms, concierge desk, and a clear path to elevators. Wheelchair access is available in the on-site restaurant and lounge.
Hotel with EV Charging Stations
Provides EV charging stations. Located in Hakone, this resort offers a spa and various recreational activities, making it suitable for EV-driving leisure travelers.
4-Star Hotel
This resort boasts a central location near a train station and close to Hakone Museum of Art. It offers a superb experience with various amenities. The hotel is a well-regarded accommodation choice in Hakone.
Business Hotel
Guest Reviews
Nestled in a serene and picturesque setting, the Hyatt Regency Hakone Resort and Spa offers an ideal escape for those seeking tranquility. While the hotel sits in a remote location up on a hill, it provides a peaceful atmosphere surrounded by lush greenery. This secluded spot makes it perfect for a quiet getaway with beautiful views from the property.
The location boasts convenient proximity to Hakone's main attractions, aided by a shuttle service that ensures easy access to Gora Station and nearby points of interest. Despite its remote position, the hotel’s excellent shuttle service is praised for its efficiency, making transportation manageable even for those without a car.
The establishment itself is noted for its smart, contemporary and welcoming design, adding to the overall comfort and enjoyment of the stay. The atmosphere is further enhanced by the beautiful lobby and the friendly, lovely staff who contribute to a delightful experience.
However, visitors should be mindful that the area lacks English signposts, making GPS essential for navigating on foot. Additionally, the location poses a slight inconvenience due to limited dining options nearby, making the on-site food offerings even more appreciated for their quality.
Overall, the Hyatt Regency Hakone Resort and Spa stands out as a beautiful and serene retreat, offering a blend of natural beauty, comfortable accommodations and excellent service with its slight remoteness offset by its tranquility and charm.
Hyatt Regency Hakone Resort and Spa offers a commendable breakfast experience that is well-received by many guests. The breakfast spread is noted for its extensive variety and fresh ingredients, appealing to those who enjoy a wide selection to choose from. Guests frequently describe the breakfast as delicious, amazing and even exceptional. The efficient staff and the availability of room service for breakfast add to the convenience and overall positive experience.
Several reviews highlight the stylish presentation and the balanced, flavorful dishes that make breakfast memorable. The sushi restaurant and the blend of breakfast and dinner options also seem to leave a lasting impression. Many guests appreciate the lovely spread and the accommodating service by the staff during breakfast.
However, there are mixed opinions about the consistency and quality of the breakfast buffet. Some guests express disappointment with the limited variety and occasional issues with cold or repetitive food. Despite these critiques, the predominant sentiment remains positive with many finding the breakfast to be a gratifying start to their day in the picturesque setting of Hakone.
Hyatt Regency Hakone Resort and Spa's dining experiences receive high praise from guests for the overall quality and deliciousness of meals. Many reviewers highlighted the delicious food available at both dinner and breakfast with particular mentions of the fantastic Japanese dinners and sushi kaiseki. The creativity of the dishes and thoughtful culinary gestures added to the positive dining experience. Guests often describe the meals as one of their best in Japan.
However, some guests felt that the variety of dinner menu options was limited and that the food, although lovely, came at a high price. There were mentions of the alcohol being particularly expensive and some diners thought the prices overall were exorbitant. While the quality of food remains high, a few guests expressed disappointment in specific aspects, such as finding the Western cuisine too American or being surprised by the sushi kaiseki when they expected traditional sushi.
Room service was appreciated for its generous portions and good quality. Overall, despite some concerns about pricing and variety, the dining at Hyatt Regency Hakone Resort and Spa is widely recognized for its delicious and high-quality meals.
'Hyatt Regency Hakone Resort and Spa' offers an impressive stay experience, especially evident in the positive feedback regarding their rooms. The rooms are widely praised for their spaciousness, often described as very large or huge, making them ideal for families and group stays. Guests repeatedly highlight the comfort and cleanliness of the rooms, noting that they are stylish and well-maintained. The views from the rooms receive special mention with some offering breathtaking vistas of the mountains and even a glimpse of Mt. Fuji.
The addition of facilities such as a dressing room, large well-equipped bathrooms and a private balcony for enjoying scenic views further enhances the comfort of the stay. Despite one minor issue with bathroom ventilation, the overall sentiment reflects a high satisfaction rate. The hotel's rooms provide ample privacy, even when shared among family members and feature modern and comfy amenities. All these aspects collectively make the rooms at Hyatt Regency Hakone Resort and Spa a notable highlight of the guest experience.
Hyatt Regency Hakone Resort and Spa boasts an impressive reputation for cleanliness, consistently highlighted by its guests. The rooms are often described as very clean, cozy and spacious, ensuring a comfortable stay. With clean facilities and well-kept property, the hotel maintains impeccable standards of cleanliness. Guests appreciate the attentive staff who regularly tidy up rooms, adding to the overall satisfaction.
The onsen, while generally clean with great amenities, had occasional remarks about feeling worn. Nevertheless, the majority of comments reflect a high level of cleanliness throughout the hotel. The washrooms and bathrooms particularly stood out for their roominess and excellent condition. Additionally, the hotel's cleanliness, along with its delectable food and attentive staff, combine to create a welcoming and pleasurable experience for guests.
At the Hyatt Regency Hakone Resort and Spa, the staff consistently earn high praise for their exceptional hospitality and attentive service. Guests describe the staff as super friendly, always helpful and beyond praise. The service quality is frequently noted as superior to even renowned hotel chains like the Four Seasons. The warm and attentive nature of the staff creates a comfortable and relaxing environment for visitors, ensuring a pleasant stay.
Guests appreciate the thoughtful and thorough service with many highlighting the staff's quick responses and polite demeanor. The front desk staff stand out for being particularly helpful and accommodating, contributing to the smoothness and enjoyment of the experience. Overall, the staff are commended for their ability to make every guest feel welcome and cared for. Hospitality is a hallmark of the hotel and it leaves a lasting impression on those who visit. The dedicated attention to detail and consistent friendliness make the Hyatt Regency Hakone Resort and Spa a standout choice for travelers seeking exemplary service.
Hyatt Regency Hakone Resort and Spa offers an exceptional spa experience for guests, particularly with its highly praised onsen facilities. Many guests have found great enjoyment in the hot springs, noting the high quality of the water and the infused experience that comes with it. The onsen has repeatedly been described as great, very nice and a significant highlight of the stay.
The spa, which requires prior booking due to its popularity, provides these onsen experiences exclusively for hotel guests. Additionally, the massage services at the spa have garnered rave reviews and are strongly recommended for anyone staying at the hotel. The combination of onsen and massage is frequently described as a must-try.
Guests also appreciate the stellar overall atmosphere of the spa, along with its attentive and friendly staff. However, some feel that the spa lacks certain amenities, such as a sauna, jacuzzi and outdoor baths and would benefit from having a more spacious area for guests to unwind. Despite these minor inconveniences, the hot spring quality and overall experiences remain optimal for those looking for relaxation and rejuvenation during their stay.
The Hyatt Regency Hakone Resort and Spa offers a delightful experience for families with children. Guests often highlight the spacious, comfortable rooms that easily accommodate larger families, whether it’s a family of four or five. The hotel goes above and beyond to ensure kids feel welcome, providing child-friendly amenities like slippers and yukatas for young children and showing considerate behavior during meal times, allowing parents to relax.
The staff’s thoughtful attention and smart response to children's needs greatly enhance the family-friendly atmosphere. One young waiter, in particular, received accolades for his exceptional manner with a guest's young son, making the stay even more memorable. Despite some opinions that the hotel is not specifically tailored towards families, it remains a highly comfortable and well-positioned choice for a family getaway. The calm and relaxing atmosphere, coupled with considerate service, makes it a great choice for both families and couples seeking a leisurely time, especially with the added benefit of the hot springs.
The Hyatt Regency Hakone Resort and Spa offers a luxurious and relaxing stay. Guests have highlighted the exceptional service and the overall professionalism of the staff. The hotel, though a bit aged, provides a comfortable and pleasant experience with many appreciating the high-quality food. The spa is particularly noted for its excellent massages. Visitors consistently describe the hotel as beautiful and neat, meeting and often exceeding expectations for a luxury stay. This facility is considered to significantly stand out in the region, making it a prime choice for those seeking a luxurious holiday.
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Location
The location boasts convenient proximity to Hakone's main attractions, aided by a shuttle service that ensures easy access to Gora Station and nearby points of interest. Despite its remote position, the hotel’s excellent shuttle service is praised for its efficiency, making transportation manageable even for those without a car.
The establishment itself is noted for its smart, contemporary and welcoming design, adding to the overall comfort and enjoyment of the stay. The atmosphere is further enhanced by the beautiful lobby and the friendly, lovely staff who contribute to a delightful experience.
However, visitors should be mindful that the area lacks English signposts, making GPS essential for navigating on foot. Additionally, the location poses a slight inconvenience due to limited dining options nearby, making the on-site food offerings even more appreciated for their quality.
Overall, the Hyatt Regency Hakone Resort and Spa stands out as a beautiful and serene retreat, offering a blend of natural beauty, comfortable accommodations and excellent service with its slight remoteness offset by its tranquility and charm.
Breakfast
Several reviews highlight the stylish presentation and the balanced, flavorful dishes that make breakfast memorable. The sushi restaurant and the blend of breakfast and dinner options also seem to leave a lasting impression. Many guests appreciate the lovely spread and the accommodating service by the staff during breakfast.
However, there are mixed opinions about the consistency and quality of the breakfast buffet. Some guests express disappointment with the limited variety and occasional issues with cold or repetitive food. Despite these critiques, the predominant sentiment remains positive with many finding the breakfast to be a gratifying start to their day in the picturesque setting of Hakone.
Dinner
However, some guests felt that the variety of dinner menu options was limited and that the food, although lovely, came at a high price. There were mentions of the alcohol being particularly expensive and some diners thought the prices overall were exorbitant. While the quality of food remains high, a few guests expressed disappointment in specific aspects, such as finding the Western cuisine too American or being surprised by the sushi kaiseki when they expected traditional sushi.
Room service was appreciated for its generous portions and good quality. Overall, despite some concerns about pricing and variety, the dining at Hyatt Regency Hakone Resort and Spa is widely recognized for its delicious and high-quality meals.
Rooms
The addition of facilities such as a dressing room, large well-equipped bathrooms and a private balcony for enjoying scenic views further enhances the comfort of the stay. Despite one minor issue with bathroom ventilation, the overall sentiment reflects a high satisfaction rate. The hotel's rooms provide ample privacy, even when shared among family members and feature modern and comfy amenities. All these aspects collectively make the rooms at Hyatt Regency Hakone Resort and Spa a notable highlight of the guest experience.
Cleanliness
The onsen, while generally clean with great amenities, had occasional remarks about feeling worn. Nevertheless, the majority of comments reflect a high level of cleanliness throughout the hotel. The washrooms and bathrooms particularly stood out for their roominess and excellent condition. Additionally, the hotel's cleanliness, along with its delectable food and attentive staff, combine to create a welcoming and pleasurable experience for guests.
Staff
Guests appreciate the thoughtful and thorough service with many highlighting the staff's quick responses and polite demeanor. The front desk staff stand out for being particularly helpful and accommodating, contributing to the smoothness and enjoyment of the experience. Overall, the staff are commended for their ability to make every guest feel welcome and cared for. Hospitality is a hallmark of the hotel and it leaves a lasting impression on those who visit. The dedicated attention to detail and consistent friendliness make the Hyatt Regency Hakone Resort and Spa a standout choice for travelers seeking exemplary service.
Spa
The spa, which requires prior booking due to its popularity, provides these onsen experiences exclusively for hotel guests. Additionally, the massage services at the spa have garnered rave reviews and are strongly recommended for anyone staying at the hotel. The combination of onsen and massage is frequently described as a must-try.
Guests also appreciate the stellar overall atmosphere of the spa, along with its attentive and friendly staff. However, some feel that the spa lacks certain amenities, such as a sauna, jacuzzi and outdoor baths and would benefit from having a more spacious area for guests to unwind. Despite these minor inconveniences, the hot spring quality and overall experiences remain optimal for those looking for relaxation and rejuvenation during their stay.
Family
The staff’s thoughtful attention and smart response to children's needs greatly enhance the family-friendly atmosphere. One young waiter, in particular, received accolades for his exceptional manner with a guest's young son, making the stay even more memorable. Despite some opinions that the hotel is not specifically tailored towards families, it remains a highly comfortable and well-positioned choice for a family getaway. The calm and relaxing atmosphere, coupled with considerate service, makes it a great choice for both families and couples seeking a leisurely time, especially with the added benefit of the hot springs.
Luxury
No, Hyatt Regency Hakone Resort and Spa doesn't have any pool.
Yes, a spa is available at Hyatt Regency Hakone Resort and Spa.
No, Hyatt Regency Hakone Resort and Spa doesn't allow dogs.
Yes, parking facilities are available at Hyatt Regency Hakone Resort and Spa.
No, Hyatt Regency Hakone Resort and Spa doesn't have a gym.
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