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Summary of reviewsHotel Okada in Hakone offers a tranquil retreat with picturesque river and mountain views, making it an ideal getaway from city life. Although its somewhat remote location can be challenging for public transport users, the complimentary shuttle bus and convenient proximity to the town center make it accessible for most guests.
The breakfast and dinner buffets at Hotel Okada receive high praise for their variety and quality, catering to both Japanese and international tastes. The expansive breakfast buffet, rich with well-prepared dishes, is a particular highlight. Dinner also garners commendations, especially for traditional Japanese offerings like sushi and tempura. However, there’s room for improvement in terms of consistency and catering to Western tastes.
Rooms at Hotel Okada are designed to provide a mix of traditional Japanese aesthetics with modern comforts. Guests appreciate the spaciousness, cleanliness and authentic features like tatami mats and private onsen baths. Although some reviews mention outdated decor, the overall charm and comfort outweigh these minor concerns.
Cleanliness at the hotel is generally well-regarded, particularly in the onsen areas. Despite some mentions of worn-out spots, most feedback underscores the high standards of hygiene maintained throughout the hotel. The staff is frequently praised for their exceptional hospitality, ensuring guests feel well taken care of with their friendly and attentive service.
Hotel Okada’s Wi-Fi service is reliable with positive remarks on connectivity in both public and private areas. The pool and onsen facilities are another standout feature, offering a variety of clean and well-maintained indoor and outdoor pools, drawing guests for a relaxing and traditional spa experience.
Parking options are convenient with valet service and ample free parking spaces, despite some inconvenience due to access stairs. Bedding options receive mixed feedback with traditional futons noted for their firmness. Nonetheless, many guests find the accommodations comfortable and spacious.
Hotel Okada provides a four-star quality experience for many guests, matching high standards of service and amenities. The romantic ambiance and special amenities make it a favored choice for honeymooners and special occasions, thanks to the private onsens and stunning views.
Overall, Hotel Okada is celebrated for its serene location, exceptional dining options, spacious traditional rooms and outstanding hospitality, making it a memorable stay for those seeking tranquility and cultural immersion. Show more
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Categories
Ryokan with Swimming Pool
This hotel is a popular choice with guests booking hotels with pools in Hakone. It is also family-friendly.
Outdoor Pool
Ryokan with Parking
This ryokan includes parking. The hotel offers a relaxing onsen experience and traditional Japanese hospitality, making it a convenient choice for travelers.
4-Star Ryokan
This hotel offers massages, body treatments, and facials. It features complimentary wireless Internet access and a gift shop. The hotel is a well-regarded choice in Hakone.
Ryokan with Outdoor Pool
Hotel Okada impresses with its extensive pool facilities, including a large outdoor pool measuring 42 meters. Guests have described the outdoor pool as the best, nicely set up and soothing. The hotel also boasts a great indoor pool, further enhancing the overall spa experience.
Luxury Ryokan
Ryokan for Honeymoon
Romantic Ryokan
Room Types
Japanese Western-Style Room with Open-air Bath - SUISAI - Non-Smoking 33㎡Furnished with an open-air bath, this room is fitted with Western-style beds on tatami (woven-straw) flooring. A flat-screen TV, a refrigerator, and an electric kettle with green tea are included in each. Slippers and a Japanese Yukata robe are provided for all guests. The en suite bathroom includes free toiletries and a hairdryer.This unit has 2 beds and 2 futons.
Upper Floor Japanese Western-style Room - Non-smokingThis room is located on the 8th floor and above in the Annex Building. Features Western-style beds and a tatami (woven-straw) seating area. A flat-screen TV, a refrigerator, and an electric kettle with green tea are included in each. Slippers and a Japanese Yukata robe are provided for all guests. The en suite bathroom includes free toiletries and a hairdryer. The unit has 2 beds and 3 futons.
Japanese-Style Room with Hot-Spring Bath -SENYU - Non-Smoking 36㎡This family room features a seating area, electric kettle and air conditioning.
Twin Room with Hot-Spring Bath - SENYU - Non-Smoking 35㎡This twin room has a electric kettle, seating area and air conditioning.
Japanese Western-Style Room with Open-Air Bath - SUISAI - Non-Smoking 42㎡Furnished with an open-air bath, this room is fitted with Western-style beds on tatami (woven-straw) flooring. A flat-screen TV, a refrigerator, and an electric kettle with green tea are included in each. Slippers and a Japanese Yukata robe are provided for all guests. The en suite bathroom includes free toiletries and a hairdryer.This room has 2 beds and 3 futons.
Japanese-Style Suite - MIYABI - Non-Smoking 64㎡The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The suite features tatami floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box as well as mountain views. The unit has 5 futons.
Deluxe Japanese Western-style Room with Open-air Bath - YUAN - Non-Smoking 51㎡This family room's special feature is the private open-air bath. The spacious family room offers air conditioning, tatami, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 2 beds and 3 futons.
Deluxe Japanese-style Room with Open-air Bath - YUAN - Non-Smoking 51㎡Guests will have a special experience as the family room features a private open-air bath. The spacious family room provides air conditioning, tatami, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 5 futons.
Standard Japanese-Style Room - Non-SmokingThe family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room has tatami floors, a seating area with a flat-screen TV, air conditioning, a wardrobe as well as mountain views. The unit has 5 futons.
TOP Floor Japanese Western-Style Room with Open -Air Bath -MIYABI- Non-Smoking 64㎡This quadruple room's special feature is the private open-air bath. The spacious quadruple room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The quadruple room offers a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV, as well as mountain views. The unit offers 2 beds and 2 futons.
Guest Reviews
8.2
Very Good
Location
Hotel Okada is located in a picturesque and serene area of Hakone, offering beautiful views of the river and surrounding mountains. Guests appreciate the quiet and peaceful environment nestled in nature, which provides a perfect retreat away from the hustle and bustle of city life. The hotel is relatively easy to access by a complimentary shuttle bus, making it convenient for visitors. However, some guests feel that the hotel is a bit far from Hakone-Yumoto Station, requiring about a 20-25 minute walk, which can be challenging, especially with luggage.
The proximity to the town center and shops is a plus with some saying it's a manageable walk or short bus ride away. For those driving, the location seems to be more favorable. Despite its serenity, a few guests point out the hotel's somewhat decentralized and remote setting, which may pose difficulties in accessibility, particularly via public transportation.
Overall, Hotel Okada is favored for its wonderful natural surroundings and tranquil location, appealing mostly to those who prioritize scenic beauty and a quiet atmosphere over proximity to the main attractions and convenience of transportation.
Breakfast
Hotel Okada offers a delightful breakfast experience that guests frequently praise. The breakfast buffet is lauded for its extensive variety, catering to both Japanese and Western palates. Many guests highlight the delicious and rich array of foods available, which include traditional Japanese fare as well as a wide selection of international options. The inclusion of breakfast and dinner in the stay is often seen as a great value.
Reviews consistently remark on the quality and taste of the food. The breakfast buffet is noted to be particularly vast and satisfying with some guests specifically mentioning well-prepared dishes and a great assortment of choices. The breakfast area itself is spacious and the stunning views from the dining location add to the overall pleasant experience.
A few reviews indicate that while the majority of guests are highly satisfied with the breakfast offerings, opinions on the quality can occasionally be mixed. Some found certain items to be average or not very suitable for Western tastes. Additionally, there are mentions of the buffet not having much in terms of gluten-free options and the necessity to book breakfast early to ensure availability.
Overall, the breakfast at Hotel Okada is a significant highlight for many guests, consistently described as amazing, delicious and well worth the price.
Dinner
Guests at Hotel Okada have shared a wide range of opinions about the dining experience, particularly with the dinner offerings. The majority noted the buffet was delicious and highlighted the extensive variety of dishes available, catering to different tastes including traditional Japanese cuisine. The dinner and breakfast buffets often come highly recommended due to their quality, richness in options and many found them to be particularly enjoyable and delightful.
Several guests appreciated specific dishes like sushi and tempura, which were frequently praised. Some found the food quality and variety to be standout features of their stay. Additionally, the meals were noted as being an excellent glimpse into Japanese culture, providing a traditional dining experience.
However, there were also remarks that point to certain areas in need of improvement. Some guests mentioned the buffet could benefit from warmer dishes, while others found the food to be somewhat ordinary or merely satisfactory. A few reviews highlighted that certain options for Western tastes were limited and the overall buffet experience could be enhanced for better value.
In summary, Hotel Okada offers a generally well-regarded dining experience with a wide array of options especially in its buffets, though there are mixed opinions on the consistency and temperature of certain dishes.
Rooms
Hotel Okada's rooms are celebrated for their spaciousness and traditional Japanese aesthetics, offering a true cultural experience with modern comforts. Guests particularly enjoyed the various Japanese-style rooms, noting features like tatami mats, futons and private onsen baths that added to the authenticity and charm. These rooms provide a peaceful retreat with magnificent views overlooking rivers and forests, as well as romantic in-room hot tubs.
Comfort and cleanliness are consistent highlights with rooms frequently described as clean, comfortable and beautifully maintained. Space is a standout feature with many reviews mentioning the large, well-designed layouts that cater to groups and families alike. Additionally, guests appreciated the modern amenities and thoughtful touches, such as provided yakutas and in-room snacks.
While some mentioned a slightly dated decor and occasional musty smells, the overall sentiment remains positive with the traditional charm outweighing minor inconveniences. Hotel Okada's rooms offer a blend of traditional Japanese culture and modern convenience, making it a memorable place to stay.
Beds
Hotel Okada's bedding options receive mixed feedback with many guests appreciating the comfort and spaciousness of the accommodations. The hotel's traditional Japanese-style rooms, complete with futons and tatami mats, offer an authentic cultural experience, which many find appealing. The futons are generally described as comfortable, though some guests note that they can be quite firm or thin, leading to less favorable sleep experiences for some. The hotel's beds in non-traditional rooms seem to fare better with several guests describing them as very comfortable and clean. Despite minor issues, the overall sentiment leans towards a comfortable stay, especially appreciated by those who enjoy traditional Japanese bedding styles.
Cleanliness
Hotel Okada has received mixed reviews concerning its cleanliness with a multitude of positive remarks highlighting the overall standard of hygiene. Many guests praised the hotel for being clean and well-maintained with substantial compliments regarding the spaciousness and modernity of the rooms. The onsen areas, both indoor and outdoor, were particularly noted for their exceptional cleanliness. The staff were frequently described as friendly, attentive and accommodating, adding to the positive experience.
The hotel’s facilities were generally regarded as clean and well-organized, though some guests mentioned that certain areas appeared outdated and in need of renovation. Specific feedback pointed to worn-out carpets and occasionally dusty or poorly cleaned spots. Despite this, many reviews emphasized that the cleaning and overall management were performed to a high standard, ensuring a positive experience for many visitors.
While most experiences were positive, there were instances where cleanliness was cited as lacking, notably with some guests noting tired and worn-out areas which affected their perception of the hotel’s maintenance. However, the frequent mentions of exceptionally clean rooms and well-maintained facilities suggest that Hotel Okada largely meets guests' expectations for cleanliness.
Staff
Hotel Okada's staff is highly praised for their remarkable service and hospitality. Guests consistently described the staff as exceptionally friendly, accommodating and helpful. Their courteous demeanor and attentive nature make for a welcoming atmosphere. Several reviews highlight how staff went above and beyond expectations, including assisting with transportation to the train station and providing thoughtful gestures such as free gifts for special occasions. The professionalism and skill of the employees did not go unnoticed with many noting their warm and kind manners. The staff’s ability to be both informative and attentive ensures guests feel well taken care of throughout their stay. Despite a few isolated instances of less favorable interactions, the overwhelming sentiment is one of satisfaction with the outstanding service provided by Hotel Okada's team. Overall, the staff's dedication to excellent hospitality leaves a lasting positive impression on visitors.
Wi-Fi
Hotel Okada offers reliable Wi-Fi that can be accessed both in the lobby and in guest rooms, making it convenient for travelers who need to stay connected. The internet service generally receives positive remarks, being described as good, decent and having good connectivity. However, there are occasional mentions of spotty connections, suggesting that the Wi-Fi performance might not be consistent at all times. Overall, the hotel's Wi-Fi service meets the basic needs of guests, ensuring they can remain online during their stay.
Pool
Hotel Okada impresses with its extensive pool facilities and traditional Japanese onsen experience. The hotel features a large, older style design that maintains the charm of a classic Japanese onsen resort. Guests particularly commend the outdoor pool, describing it as the best, nicely set up and soothing. The outdoor pool measures an impressive 42 meters, offering ample space for swimming and relaxation. In addition to the standout outdoor pool, the hotel also boasts a great indoor pool, further enhancing the overall spa experience.
Cleanliness is a consistent highlight with multiple mentions of clean and well-maintained pools and spa areas. The variety of pools available provides guests with numerous options to choose from, ensuring that there is something for everyone. The onsen facilities are numerous and diverse, featuring both public and private baths, which guests find highly enjoyable. Overall, Hotel Okada offers a comprehensive and satisfying pool and onsen experience in a clean and traditional setting.
Parking
Hotel Okada offers various parking options to accommodate guests' needs, including valet service and on-site parking with complimentary parking spaces available. The parking lot is notably situated at the highest point of the property, providing ample free parking spaces, which guests generally appreciate. However, some guests have noted that access to the parking area involves climbing a rusted staircase, which could be a concern for some. Despite this, the availability of free valet parking and a shuttle service to the train station adds convenience for guests arriving by car. A limited shuttle service is available, making transportation to nearby areas more accessible. Overall, Hotel Okada's parking amenities receive positive feedback, although there are some areas for improvement.
4 Star
Hotel Okada has garnered several reviews highlighting its strong resemblance to a four-star establishment. Guests frequently point out its four-star quality service and amenities, remarking that the appearance and facilities are comparable to those of four-star rated restaurants. Many have noted that the hotel's overall experience aligns with the expectations for a four-star hotel, offering good value and a pleasant stay. The consistent positive feedback suggests that Hotel Okada meets the high standards associated with a four-star experience.
3 Star
Hotel Okada, a well-regarded three-star establishment, offers a uniquely balanced experience. Many guests find it comparable to three-star rated restaurants, appreciating the value it provides. The hotel's facilities, while set back by the passage of time and somewhat outdated, meet the basic expectations of a three-star venue. Though simplistic and in need of some modernizing and safety improvements, the overall experience falls in line with what one might expect from a three-star hotel. Some reviewers note the pricing is on the higher side for what is delivered, suggesting that while satisfactory, there's room for betterment.
Outdoor Pool
Hotel Okada boasts an exceptional outdoor pool experience, highly praised by guests for its relaxing and magnificent private outdoor bath options. The beautiful outdoor onsen and footbath areas enhance the traditional charm of the hotel, making it a delightful stay. Guests particularly appreciate the outdoor hot springs with both private and public onsen facilities available. Rooms with outdoor tubs and onsen tubs provide a luxurious touch, allowing for a serene open-air bathing experience right in the comfort of the room. The combination of lovely rooms set in picturesque surroundings complements the fantastic outdoor onsen, creating an unforgettable retreat.
Honeymoon
Hotel Okada offers an exceptional experience for honeymooners with several positive reviews highlighting its romantic ambiance and special amenities. Guests have praised the private and in-room onsens for providing a romantic and memorable setting, perfect for newlyweds. The stunning views, delightful relaxation with a spouse and the hotel’s careful attention to honeymoon details have led to an unforgettable and enchanting stay.
The spa services at Hotel Okada are outstanding, further enhancing the romantic and relaxing vibe. Dining at the on-site restaurant is also appreciated, contributing to a well-rounded and luxurious experience. The hotel is not only a choice destination for honeymooners but also an ideal spot for celebrating special occasions such as anniversaries and birthdays. Overall, Hotel Okada creates unique and cherished moments for couples on their special trips.
Luxury
Hotel Okada stands out as a fantastic destination where luxury is noticeably perceived. Guests have admired the quality and modernity of the establishment, pointing out that the facilities, amenities and bed quality have seen significant improvements. Rooms are described as very elegant, providing a sophisticated and comfortable environment ideal for relaxation. Additionally, the availability of body massages adds to the indulgent experience. However, there have been notes that the service does not fully meet luxury standards, which may be a consideration for those expecting top-tier service. Despite this, the overall consensus suggests that Hotel Okada offers a refined and stylish stay.
Romantic
Hotel Okada offers a uniquely romantic experience, perfect for couples seeking a memorable getaway. The in-room onsen provides an intimate and relaxing atmosphere with incredible views enhancing the romantic ambiance. Guests highlight the outdoor spa as amazing and delightfully relaxing, adding to the charm of this destination.
The hotel's settings are described as cozy, ideal for anniversaries and honeymoons. Couples can enjoy the spacious traditional apartments and private suites that are tailored for special celebrations. Notably, some visitors were pleasantly surprised with gifts and blessings, making their stay even more special.
The romantic atmosphere is consistently praised, featuring stunning views that amplify the overall experience. The romantic spa and beautiful setting contribute to a great romantic escape. Hotel Okada is frequently recommended as the best place for celebrating anniversaries or simply enjoying a romantic retreat.
Yes, Hotel Okada has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Okada.
No, Hotel Okada doesn't allow dogs.
Yes, parking facilities are available at Hotel Okada.