Hotel Green Plaza Hakone
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Summary of reviewsHotel Green Plaza Hakone is situated in a prime location offering breathtaking views of Mount Fuji and tranquil natural surroundings, perfect for those seeking a serene retreat. Nestled next to the Ubako Ropeway and a bus stop, the hotel provides easy access to major attractions in Hakone, making it a convenient base for exploration. Visitors appreciate the peaceful environment, fantastic outdoor facilities and beautiful landscapes, though the remoteness may pose a slight challenge for those without a car.
The breakfast buffet at the hotel is generally well-received with a variety of Japanese and Western dishes to cater to diverse tastes. Despite some minor critiques about repetition or lack of certain Western staples, most guests enjoy the plentiful and delicious spread, particularly the authentic Japanese options.
Dinner at Hotel Green Plaza Hakone also impresses with its extensive buffet that satisfies both Japanese and Western culinary preferences. The quality and abundance of the food are praised, though the dining area can become crowded, especially during peak times. The elegant dining atmosphere is enhanced by live music in the lounge, providing a pleasant experience overall.
Rooms at the hotel are spacious and clean, offering a comfortable stay for guests. Many rooms feature stunning views of Mount Fuji, adding to the appeal. While the amenities are appreciated, some rooms, particularly the traditional Japanese ones, could benefit from modern updates. Despite being a bit dated, the cleanliness and comfort remain highlights.
The cleanliness throughout the hotel, including the rooms and on-site facilities like the public bath and onsen, is commendable. Most guests highlight the spotless condition of their accommodations, contributing to a pleasant stay. Occasional minor issues regarding dust or buffet cleanliness are noted but do not significantly detract from the overall positive impression.
Staff at Hotel Green Plaza Hakone are frequently lauded for their friendliness, helpfulness and professionalism. Despite some language barriers, the team provides excellent service, ensuring a welcoming and hospitable environment. The courteous front desk and attentive dining staff significantly enhance the guest experience.
The Wi-Fi service receives mixed feedback, performing well in the lobby but occasionally faltering in guest rooms. However, the overall service is generally satisfactory without major issues.
The hotel’s spa and onsen facilities stand out, especially with their breathtaking views of Mount Fuji. Guests find the onsens superb, enjoying both indoor and outdoor options in a clean and well-maintained environment. The availability of private baths and inclusiveness towards guests with tattoos further adds to the appeal.
Free on-site parking is a convenient feature for those driving with ample space available most of the time. The large parking lot provides added convenience, though the reliance on car transport might be necessary for reaching certain town areas.
Families find Hotel Green Plaza Hakone to be particularly accommodating with spacious rooms, baby-friendly amenities and a vast buffet catering to both adults and children. The hotel grounds provide ample space for kids to play and various thoughtful touches ensure a comfortable stay for families.
Opinions on the beds are mixed with many guests finding them comfortable and enjoying restful sleep. However, some guests report beds being too firm or hard and mention occasional issues with outdated bedding and bed bugs.
Overall, Hotel Green Plaza Hakone meets many expectations of a four-star hotel, delivering a luxurious and comfortable experience across several aspects. While some areas could benefit from updates and occasional improvements, the stunning views, excellent dining and friendly service make it a memorable destination in Hakone.
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The breakfast buffet at the hotel is generally well-received with a variety of Japanese and Western dishes to cater to diverse tastes. Despite some minor critiques about repetition or lack of certain Western staples, most guests enjoy the plentiful and delicious spread, particularly the authentic Japanese options.
Dinner at Hotel Green Plaza Hakone also impresses with its extensive buffet that satisfies both Japanese and Western culinary preferences. The quality and abundance of the food are praised, though the dining area can become crowded, especially during peak times. The elegant dining atmosphere is enhanced by live music in the lounge, providing a pleasant experience overall.
Rooms at the hotel are spacious and clean, offering a comfortable stay for guests. Many rooms feature stunning views of Mount Fuji, adding to the appeal. While the amenities are appreciated, some rooms, particularly the traditional Japanese ones, could benefit from modern updates. Despite being a bit dated, the cleanliness and comfort remain highlights.
The cleanliness throughout the hotel, including the rooms and on-site facilities like the public bath and onsen, is commendable. Most guests highlight the spotless condition of their accommodations, contributing to a pleasant stay. Occasional minor issues regarding dust or buffet cleanliness are noted but do not significantly detract from the overall positive impression.
Staff at Hotel Green Plaza Hakone are frequently lauded for their friendliness, helpfulness and professionalism. Despite some language barriers, the team provides excellent service, ensuring a welcoming and hospitable environment. The courteous front desk and attentive dining staff significantly enhance the guest experience.
The Wi-Fi service receives mixed feedback, performing well in the lobby but occasionally faltering in guest rooms. However, the overall service is generally satisfactory without major issues.
The hotel’s spa and onsen facilities stand out, especially with their breathtaking views of Mount Fuji. Guests find the onsens superb, enjoying both indoor and outdoor options in a clean and well-maintained environment. The availability of private baths and inclusiveness towards guests with tattoos further adds to the appeal.
Free on-site parking is a convenient feature for those driving with ample space available most of the time. The large parking lot provides added convenience, though the reliance on car transport might be necessary for reaching certain town areas.
Families find Hotel Green Plaza Hakone to be particularly accommodating with spacious rooms, baby-friendly amenities and a vast buffet catering to both adults and children. The hotel grounds provide ample space for kids to play and various thoughtful touches ensure a comfortable stay for families.
Opinions on the beds are mixed with many guests finding them comfortable and enjoying restful sleep. However, some guests report beds being too firm or hard and mention occasional issues with outdated bedding and bed bugs.
Overall, Hotel Green Plaza Hakone meets many expectations of a four-star hotel, delivering a luxurious and comfortable experience across several aspects. While some areas could benefit from updates and occasional improvements, the stunning views, excellent dining and friendly service make it a memorable destination in Hakone.
Hotel with Spa
Located in Hakone, this hotel features a variety of spa treatments and hot spring baths. It provides a comfortable and relaxing experience for guests seeking to unwind in a natural setting. The combination of amenities and location makes it a popular choice.
Family Friendly Hotel
Hotel Green Plaza Hakone has onsen facilities designed for families with baby seats, cribs in changing rooms, and high chairs and children's cutlery in the restaurant. The hotel also has baby-friendly amenities and ample space for children to play.
Hotel with Free Wi-Fi
Hotel Green Plaza Hakone offers free Wi-Fi.
Hotel with Parking
This hotel offers parking. It provides a comfortable stay with various facilities, making it a practical choice for visitors looking for both convenience and relaxation.
4-Star Hotel
This hotel is in the very heart of Hakone and is near Hakone Shrine and Hakone Kowakien Yunessun. It offers comfortable accommodations with good amenities. The hotel is a well-regarded choice in Hakone.
Luxury Hotel
Romantic Hotel
Guest Reviews
Hotel Green Plaza Hakone boasts an excellent location that offers sweeping views of Mount Fuji and serene natural surroundings. Nestled next to the Ubako Ropeway and a bus stop, the hotel provides convenient access to various attractions in Hakone, making it an ideal base for exploring the area. The proximity to the cable car station adds a layer of easy connectivity for travelers, while the outdoor facilities and scenic views enhance the overall experience.
Guests appreciate the peaceful and tranquil setting, away from the hustle and bustle of city life. With the hotel situated north-east of the lake, visitors can enjoy a quiet retreat amidst beautiful landscapes. Forest walks and scenic vistas of Mount Fuji are frequently highlighted as standout features of this serene location.
However, the hotel's remoteness can be a double-edged sword. While it promises tranquility and picturesque views, reaching the hotel might be challenging for those without a car, as it can be a bit complicated and time-consuming. Despite this, the hotel’s connection to nearby ropeway and bus services helps mitigate these concerns.
Overall, Hotel Green Plaza Hakone offers a blend of convenience and natural beauty, making it a fantastic choice for those looking to immerse themselves in the serene and scenic aspects of Hakone while enjoying magnificent views of Mount Fuji.
Hotel Green Plaza Hakone offers a compelling breakfast experience that has garnered mixed but predominantly positive feedback from guests. The breakfast, served in a buffet style, features an extensive array of both Japanese and Western cuisine, ensuring that there is something for everyone. Many guests appreciated the variety and deliciousness of the food, highlighting the plentiful and diverse options available. The quality of the breakfast received praise with some calling it amazing and delicious, which left a satisfying impression.
However, some reviews noted that while the breakfast was good, it could sometimes be repetitive or lack certain Western staples like bread and butter, which might be a minor inconvenience for European guests. The Japanese dishes in the buffet received special mentions for their authenticity and taste. Despite these few drawbacks, the overall consensus is that the breakfast is a rich and generous spread, making it an enjoyable start to the day.
For those who love variety and quality in their morning meal, Hotel Green Plaza Hakone’s breakfast buffet seems like a solid choice that caters to a broad range of tastes and preferences.
Hotel Green Plaza Hakone offers a robust dining experience, particularly excelling with its dinner and breakfast services. Guests consistently highlight the extensive buffet options that cater to both Japanese and Western palates, ensuring a wide variety of delicious and well-prepared dishes. Many reviews praise the quality and abundance of the food, describing it as exceptional, plentiful and delectable.
The buffet-style meals, while sometimes crowded, are a hit among guests, providing a broad selection of sophisticated foods that include freshly cooked dishes. Diners can enjoy a sumptuous and diverse spread, often complemented by live music in the lounge, which adds to the overall dining ambiance.
Some guests, however, noted that the buffet can become repetitive over longer stays and mentioned that the area could be quite busy, especially on weekends. Despite this, the general consensus is that the dining experience, paired with the hotel's stunning views of Mount Fuji and relaxing onsen facilities, makes for a memorable visit.
Hotel Green Plaza Hakone offers a variety of room options, each noted for their ample space and cleanliness. Multiple reviews highlight the spaciousness of the rooms, describing them as large, comfortable and well-maintained. Guests found the rooms to be quiet, clean and equipped with useful amenities, ensuring a comfortable stay. The traditional Japanese-style rooms received praise for their unique design and comfortable futons, though some visitors mentioned that these rooms, along with their furniture and bathrooms, could benefit from modern updates.
Many rooms offer stunning views of Mount Fuji, enhancing the overall experience for travelers. Several guests enjoyed rooms with private baths or onsens, which added to the appeal. Despite the charm and cleanliness, some rooms and parts of the hotel were noted as dated with a few reviewers pointing to the need for renovations especially in terms of furniture and bathroom facilities.
Families might find certain traditional rooms a bit tight, but overall, the spaciousness and cleanliness make them comfortable for most guests. The presence of amenities such as a large balcony, widescreen TV and electric kettles were appreciated, though some minor annoyances like the small size of some bathrooms and limited room lighting were noted.
In summary, Hotel Green Plaza Hakone provides a mix of traditional Japanese and Western accommodations that are notably spacious and clean, often complemented by beautiful views of Mount Fuji, though updating some facilities could further enhance the guest experience.
At the Hotel Green Plaza Hakone, guest opinions on the beds reflect a mix of experiences. Many visitors found the beds to be extremely comfortable, noting that both the Western-style beds and traditional futon mattresses provided a good night's sleep. Reviewers often appreciated the spacious and well-maintained rooms that feature these beds. Additionally, the luxurious bed and bath linens seemed to enhance the restful experience for many guests.
However, not all feedback was positive. A number of guests expressed dissatisfaction, describing the beds as either too firm or too hard. The comfort of the pillows also varied with some guests finding them too high or lacking proper support. There were also mentions of outdated bedding and some issues with bed bugs, indicating that the furnishing could benefit from an update.
Overall, while many guests enjoyed a comfortable and restful stay, there were enough exceptions to suggest that bed comfort can be hit-or-miss at this hotel.
Hotel Green Plaza Hakone offers a reliably clean stay, praised for its well-maintained rooms and exceptional hygiene standards. Guests frequently highlight the cleanliness of the rooms, noting that they are cleaned during the stay and often described as very clean, spotless or well-maintained. The hotel itself is also referred to as clean and well-kept, despite being a bit outdated.
The on-site facilities, including the public bath and onsen, are similarly lauded for their cleanliness and luxury, described as well-maintained and very clean. The rooms offer necessary amenities and comfort with traditional Japanese rooms being spacious and providing good views. General feedback on the cleanliness and comfort of the rooms is overwhelmingly positive with many reviews highlighting comfortable and cozy attributes of the rooms.
However, there are occasional mentions of areas that could have been cleaner, such as dust in rooms and dirty plates at the buffet. Despite these minor concerns, the overall impression of cleanliness and comfort at Hotel Green Plaza Hakone remains very favorable among guests.
The reviews for Hotel Green Plaza Hakone make it clear that the hotel's staff are a major highlight of the guest experience. Consistently described as friendly, helpful and kind, the staff exhibit a warm attitude that enhances the stay for visitors. The front desk is frequently mentioned as particularly helpful and courteous, often going the extra mile to assist guests. The team at the dining venue also earns high marks for being friendly and attentive, ensuring a pleasant mealtime experience. Despite some limitations with English proficiency, the staff's professionalism, politeness and accommodating nature shine through. Prompt service, thoughtful assistance and a hospitable demeanor consistently leave guests feeling well cared for and appreciated. Overall, the staff's excellent service and dedication significantly contribute to the positive atmosphere at Hotel Green Plaza Hakone.
The Wi-Fi service at Hotel Green Plaza Hakone receives mixed feedback. Many guests note that the network speed is strong and the connection is stable throughout their stay, providing a mostly positive experience. Particularly in the lobby, the Wi-Fi works well, ensuring guests can stay connected. However, some reviews mention that the Wi-Fi can be inconsistent and weak in guest rooms and certain areas of the hotel. Despite some complaints about poor connectivity in parts of the hotel, the overall service on Wi-Fi is generally deemed decent without major issues.
Hotel Green Plaza Hakone boasts a remarkable spa experience that guests consistently praise, particularly highlighting its exceptional onsen facilities. Reviews frequently mention the onsens as a standout feature of the hotel, describing them as fantastic, amazing and superb. One of the most celebrated aspects is the breathtaking view of Mount Fuji that can be enjoyed while soaking in the outdoor onsens, which many guests describe as magical and utterly spectacular.
The onsen’s cleanliness and well-maintained conditions contribute significantly to a hygienic and relaxing environment. Visitors appreciate the availability of both indoor and outdoor hot spring options with the communal spaces being notably comfortable and well-regulated. Many guests find the temperature of the outdoor onsen to be perfect for a soothing experience.
Guests also highlight the availability of private baths and the inclusivity towards those with tattoos, catering to a diverse range of preferences and needs. The hot spring baths, which operate nearly around the clock, offer a sense of both tranquility and convenience, making them a memorable part of the stay.
In addition to the visual delight of Mount Fuji, the amenities and thoughtful touches, such as locked lockers for belongings and helpful pamphlets on spa etiquette, enhance the overall experience. The welcoming environment of the ladies’ baths also adds to the allure, ensuring a relaxed and enjoyable visit for all.
In summary, the spa at Hotel Green Plaza Hakone is celebrated for its stunning views, exemplary cleanliness and versatile bathing options, all set in a tranquil and picturesque setting that leaves a lasting positive impression on its guests.
Hotel Green Plaza Hakone offers convenient free on-site parking for its guests, making it a suitable choice for those traveling by car. The hotel features ample parking spaces, as many visitors opt for the shuttle bus or public transportation, ensuring plenty of room for vehicles. Despite some mentions of limited parking, guests generally find the parking situation satisfactory with no significant issues noted. The large parking lot adds convenience, allowing guests to relax and enjoy their stay without worrying about parking availability. However, those relying solely on shuttle services may find transportation to the town area or train station less convenient, pointing to a preference for personal car use when staying at the hotel.
Hotel Green Plaza Hakone stands out as a family-friendly retreat that caters well to both adults and children. The rooms are spacious and suitable for family stays, comfortably accommodating two adults and two children. The hotel's dining options are particularly noteworthy with a vast buffet that appeals to both adults and kids. Families have the option to enjoy a traditional Japanese family dinner, adding to the cultural experience.
The onsen facilities are designed with families in mind with baby seats, cribs in the changing rooms and high chairs and children's cutlery in the restaurant. Guests have commented on the hotel's baby-friendly amenities, ensuring ease and comfort for families with young children.
The grounds offer ample space for children to play and the hotel offers additional conveniences such as a free shuttle service. Overall, Hotel Green Plaza Hakone is recommended for families seeking a balanced and enjoyable stay, characterized by cleanliness, safety and thoughtful accommodations for guests of all ages.
Hotel Green Plaza Hakone offers a generally positive experience that aligns with expectations for a four-star hotel, despite a few minor letdowns. Guests particularly highlight the luxurious setting and the superb quality of various aspects of the facility. Many find the hotel's ambiance and services to be luxuriously appointed, contributing to an overall four-star experience. While there are occasional remarks suggesting the hotel did not fully meet four-star standards in some areas, the majority of reviews confirm that it corresponds to a four-star level. The hotel dinner is often appreciated, enhancing the guests' overall satisfaction.
Hotel Green Plaza Hakone promises a high luxury experience with its well-maintained and luxuriously appointed rooms and facilities. Each room is equipped with all necessary amenities, ensuring a comfortable and refined stay. The hotel exudes a luxurious ambiance, further enhanced by the impressive dinner buffet. Although it presents itself as a luxury hotel, certain aspects like the food and ambiance have received some critique. Despite this, the overall appeal and luxurious feel of the hotel are notable, providing a four-star service that aligns with expectations. Additionally, the pricing is considered reasonable for the level of luxury offered.
Hotel Green Plaza Hakone offers an ideal setting for a romantic getaway, presenting an exquisite blend of comfort, traditional charm and stunning views. Guests commend the beautifully appointed rooms with several noting the comfort and coziness of the traditional style, perfect for couples seeking an intimate escape. The hotel's onsen experience is highlighted as both romantic and beautiful, providing a tranquil ambiance for relaxation.
Dining is also a memorable experience here with various dinner options available that complement the serene atmosphere of the restaurant. The private rooms for meals add an extra touch of exclusivity and intimacy. The hotel's location is particularly favored by honeymooners, offering breathtaking views of Mount Fuji from the garden, yard and even some rooms, enhancing the romantic experience. The calm and peaceful environment of the hotel, along with romantic walks around the area, makes it a recommended destination for couples.
Location Show Map
Location
Guests appreciate the peaceful and tranquil setting, away from the hustle and bustle of city life. With the hotel situated north-east of the lake, visitors can enjoy a quiet retreat amidst beautiful landscapes. Forest walks and scenic vistas of Mount Fuji are frequently highlighted as standout features of this serene location.
However, the hotel's remoteness can be a double-edged sword. While it promises tranquility and picturesque views, reaching the hotel might be challenging for those without a car, as it can be a bit complicated and time-consuming. Despite this, the hotel’s connection to nearby ropeway and bus services helps mitigate these concerns.
Overall, Hotel Green Plaza Hakone offers a blend of convenience and natural beauty, making it a fantastic choice for those looking to immerse themselves in the serene and scenic aspects of Hakone while enjoying magnificent views of Mount Fuji.
Breakfast
However, some reviews noted that while the breakfast was good, it could sometimes be repetitive or lack certain Western staples like bread and butter, which might be a minor inconvenience for European guests. The Japanese dishes in the buffet received special mentions for their authenticity and taste. Despite these few drawbacks, the overall consensus is that the breakfast is a rich and generous spread, making it an enjoyable start to the day.
For those who love variety and quality in their morning meal, Hotel Green Plaza Hakone’s breakfast buffet seems like a solid choice that caters to a broad range of tastes and preferences.
Dinner
The buffet-style meals, while sometimes crowded, are a hit among guests, providing a broad selection of sophisticated foods that include freshly cooked dishes. Diners can enjoy a sumptuous and diverse spread, often complemented by live music in the lounge, which adds to the overall dining ambiance.
Some guests, however, noted that the buffet can become repetitive over longer stays and mentioned that the area could be quite busy, especially on weekends. Despite this, the general consensus is that the dining experience, paired with the hotel's stunning views of Mount Fuji and relaxing onsen facilities, makes for a memorable visit.
Rooms
Many rooms offer stunning views of Mount Fuji, enhancing the overall experience for travelers. Several guests enjoyed rooms with private baths or onsens, which added to the appeal. Despite the charm and cleanliness, some rooms and parts of the hotel were noted as dated with a few reviewers pointing to the need for renovations especially in terms of furniture and bathroom facilities.
Families might find certain traditional rooms a bit tight, but overall, the spaciousness and cleanliness make them comfortable for most guests. The presence of amenities such as a large balcony, widescreen TV and electric kettles were appreciated, though some minor annoyances like the small size of some bathrooms and limited room lighting were noted.
In summary, Hotel Green Plaza Hakone provides a mix of traditional Japanese and Western accommodations that are notably spacious and clean, often complemented by beautiful views of Mount Fuji, though updating some facilities could further enhance the guest experience.
Beds
However, not all feedback was positive. A number of guests expressed dissatisfaction, describing the beds as either too firm or too hard. The comfort of the pillows also varied with some guests finding them too high or lacking proper support. There were also mentions of outdated bedding and some issues with bed bugs, indicating that the furnishing could benefit from an update.
Overall, while many guests enjoyed a comfortable and restful stay, there were enough exceptions to suggest that bed comfort can be hit-or-miss at this hotel.
Cleanliness
The on-site facilities, including the public bath and onsen, are similarly lauded for their cleanliness and luxury, described as well-maintained and very clean. The rooms offer necessary amenities and comfort with traditional Japanese rooms being spacious and providing good views. General feedback on the cleanliness and comfort of the rooms is overwhelmingly positive with many reviews highlighting comfortable and cozy attributes of the rooms.
However, there are occasional mentions of areas that could have been cleaner, such as dust in rooms and dirty plates at the buffet. Despite these minor concerns, the overall impression of cleanliness and comfort at Hotel Green Plaza Hakone remains very favorable among guests.
Staff
Wi-Fi
Spa
The onsen’s cleanliness and well-maintained conditions contribute significantly to a hygienic and relaxing environment. Visitors appreciate the availability of both indoor and outdoor hot spring options with the communal spaces being notably comfortable and well-regulated. Many guests find the temperature of the outdoor onsen to be perfect for a soothing experience.
Guests also highlight the availability of private baths and the inclusivity towards those with tattoos, catering to a diverse range of preferences and needs. The hot spring baths, which operate nearly around the clock, offer a sense of both tranquility and convenience, making them a memorable part of the stay.
In addition to the visual delight of Mount Fuji, the amenities and thoughtful touches, such as locked lockers for belongings and helpful pamphlets on spa etiquette, enhance the overall experience. The welcoming environment of the ladies’ baths also adds to the allure, ensuring a relaxed and enjoyable visit for all.
In summary, the spa at Hotel Green Plaza Hakone is celebrated for its stunning views, exemplary cleanliness and versatile bathing options, all set in a tranquil and picturesque setting that leaves a lasting positive impression on its guests.
Parking
Family
The onsen facilities are designed with families in mind with baby seats, cribs in the changing rooms and high chairs and children's cutlery in the restaurant. Guests have commented on the hotel's baby-friendly amenities, ensuring ease and comfort for families with young children.
The grounds offer ample space for children to play and the hotel offers additional conveniences such as a free shuttle service. Overall, Hotel Green Plaza Hakone is recommended for families seeking a balanced and enjoyable stay, characterized by cleanliness, safety and thoughtful accommodations for guests of all ages.
4 Star
Luxury
Romantic
Dining is also a memorable experience here with various dinner options available that complement the serene atmosphere of the restaurant. The private rooms for meals add an extra touch of exclusivity and intimacy. The hotel's location is particularly favored by honeymooners, offering breathtaking views of Mount Fuji from the garden, yard and even some rooms, enhancing the romantic experience. The calm and peaceful environment of the hotel, along with romantic walks around the area, makes it a recommended destination for couples.
No, Hotel Green Plaza Hakone doesn't have any pool.
Yes, a spa is available at Hotel Green Plaza Hakone.
No, Hotel Green Plaza Hakone doesn't allow dogs.
Yes, parking facilities are available at Hotel Green Plaza Hakone.
No, Hotel Green Plaza Hakone doesn't have a gym.
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