InfoSummary of reviewsComfort Inn Edgewater on Hudson River enjoys high praise for its prime location, offering stunning views of Manhattan and easy access to New York City. Visitors appreciate the serene riverside setting, which balances tranquility with the convenience of proximity to major attractions like Times Square, accessible via a short bus ride. The hotel is also well-positioned near various restaurants, shopping centers and local amenities, offering ample parking and straightforward public transportation options.
The hotel's breakfast receives mixed reviews with most guests finding it satisfactory and appreciating the range of options such as waffles, eggs, bacon and bagels. While some guests note the convenience and variety of the breakfast offerings, others suggest that it could benefit from a more diverse selection and better food management.
The rooms at Comfort Inn Edgewater are often praised for their cleanliness, comfort and spaciousness. Guests frequently highlight the spectacular views of the Hudson River and Manhattan skyline, as well as the comfortable pillows and two queen-sized beds. Despite minor issues like small bathrooms or slight dampness, the general atmosphere is perceived as quiet and pleasant.
Cleanliness is a consistent strong point with guests applauding the high standards maintained throughout the hotel, including the rooms and common areas. The efforts of the cleaning staff and the fresh, pleasant smell are frequently mentioned, adding to the overall comfort of the stay.
The hotel's staff receives high accolades for their friendliness and helpfulness, contributing significantly to a positive guest experience. The professional and attentive nature of the front desk staff, especially individuals like Carla and Carlos, are often highlighted in reviews.
Finally, the beds are a standout feature with numerous guests praising their exceptional comfort and supportive qualities, ensuring a restful night's sleep.
In summary, Comfort Inn Edgewater on Hudson River combines a prime riverside location with clean, comfortable rooms and exceptional staff service, making it a well-regarded choice for visitors looking to enjoy both relaxation and easy access to New York City. Show more
InfoSummary of reviewsThe Extended Stay America Suites - Meadowlands - East Rutherford boasts a prime location in East Rutherford, which is a major attraction for visitors. Its proximity to MetLife Stadium, the American Dream mall, DreamWorks Water Park and other family-friendly venues makes it convenient for tourists. Positioned between New York City and MetLife Stadium, it offers easy access to both urban and entertainment hubs and the ample parking and spacious rooms further enhance the accommodation experience.
Room offerings at the hotel include spacious layouts with functional kitchenettes, comfortable beds, good air conditioning and a quiet atmosphere. However, the property faces significant issues with cleanliness and maintenance. Numerous reports mention dirty carpets, stained ceilings, broken fixtures, pervasive smoke odors in non-smoking rooms and sightings of roaches and other bugs. The building, including non-smoking suites, often smells strongly of cigarettes and marijuana, contributing to an unpleasant environment. There are also reports of poorly maintained bathrooms with broken shower rods and low water pressure and an overall need for urgent updates and better cleaning protocols.
The breakfast service at the hotel is minimal, consisting of coffee, prepackaged muffins and granola bars and often fails to meet guests' expectations. Reports indicate the breakfast often finishes early and is sometimes unavailable with guests feeling underwhelmed by the minimal and repetitive choices.
Despite various issues, the staff at the hotel consistently receive praise for their friendliness and professionalism. Guests appreciate the smooth check-in and check-out processes and commend specific staff members for their accommodating and understanding nature. The helpful and polite demeanor of the staff significantly contributes to the overall guest experience.
While some guests found the beds comfortable and appreciated the size, opinions about bed quality were mixed. Some guests reported discomfort and dirty sheets, pointing to inconsistency in bed comfort and cleanliness.
In summary, Extended Stay America Suites - Meadowlands - East Rutherford offers a convenient location with spacious rooms, but it struggles with cleanliness and maintenance issues. The breakfast service is minimal, but the friendly and professional staff provide a notable positive aspect of the guest experience. Show more
