The Ritz-Carlton, Guangzhou
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Summary of reviewsThe Ritz-Carlton, Guangzhou is a top-notch hotel with exceptional 5-star service and fantastic location. Guests have praised the luxurious, spacious and comfortable rooms with exceptional views of the Pearl River and Canton Tower. The staff, including front desk, concierge and housekeepers, have been commended for their warm, kind and friendly attitude with some going above and beyond to ensure their guests have everything they need. The outdoor pool has been described as perfect, warm and always ready for a dip with a great view of Guangzhou's skyscrapers. While breakfast wasn't perfect, guests were impressed by the pool, gym and stunning views from the rooms. Overall, the hotel receives high marks and is definitely worth a visit.
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About The Ritz-Carlton, Guangzhou
Guest Reviews
The Ritz-Carlton in Guangzhou is praised by guests for its fantastic location. Many guests enjoyed the double aspect views from their rooms, showcasing both Canton Tower and the IFC building. The hotel is conveniently located near many attractions, including the Guangdong Provincial Museum, the Grand Theatre and the Guangzhou Tower, which is easily accessible by taking just two metro stops. Several guests mentioned the stunning night view of the Pearl River and the Guangzhou Tower, while others appreciated the prime location right next to the "Xiaoman Waist" landmark. Overall, the hotel's location and surrounding environment were described as top-notch.
Guests have varied experiences with the breakfast at The Ritz-Carlton Guangzhou, but the positive comments outweigh the negative. Some guests mention having to wait for a table or having limited time, but overall they find the breakfast menu to be very good with options for both Chinese and Western food that are tasty and awesome. Some guests even describe the breakfast as superb or phenomenal especially for the value. One guest particularly loves the soup with clams and shrimp. However, there are negative comments regarding the limited variety and lack of character in the breakfast. Nonetheless, many guests still appreciate the delicious bread served during breakfast and the turning down service.
The rooms at The Ritz-Carlton, Guangzhou have received high praise from guests with many describing them as luxurious, spacious and comfortable. Exceptional views of the Pearl River and Canton Tower can be seen from premium rooms and the cleanliness of the rooms has been commended as spotless and beautiful. While some guests noted an overwhelming amount of furniture, others were pleased with the ample space provided. Additionally, the hotel's gym and outdoor pool have been highlighted as great facilities and room service has been described as easy and timely. Overall, guests have enjoyed their stay in the hotel's impressive rooms with many remarking on their comfort and impressive views.
If you want to experience exceptional customer service during your stay in Guangzhou, The Ritz-Carlton is the perfect choice for you. The polite, helpful and consistent service provided by the staff will make you feel comfortable and welcome. Many visitors highly praise the staff, including front desk, concierge and housekeepers, for their warm, kind and friendly attitude. The staff are always ready to help and are available at any time and some have even gone above and beyond to ensure their guests have everything they need. Special mentions go to Jenny, Dewey, Juno and Corrie for providing five-star service. Although one reviewer found the front desk a bit inflexible, the overwhelmingly positive feedback shows that the staff are professional, attentive, courteous and caring master of their field. They pay attention to detail and their services are fast and efficient. You'll feel like royalty with your stay as the staff, including Chef Pol, is amiable and efficient. The hotel's location is convenient with great views of the city, including the Canton Tower. Plus with excellent amenities such as a pool and gym, this hotel should be at the top of your list.
If you're looking for a relaxing swim with a great view of Guangzhou's skyscrapers, you should definitely check out The Ritz-Carlton's outdoor pool. Multiple guests have praised the pool, describing it as perfect, warm and always ready for a dip. Some even enjoyed the added bonus of the jacuzzi! However, it's worth noting that the pool can get quite busy with kids and it unfortunately closes relatively early at 9 p.m. Nevertheless, the heated pool is definitely one of the highlights of your stay here. Don't forget to also check out the excellent gym located nearby.
The Ritz-Carlton Guangzhou truly provides exceptional 5-star service with staff like Juno and Corrie going above and beyond. The hotel's facilities and services set it apart from other options. While breakfast wasn't perfect, guests were impressed by the pool, gym and stunning views from the rooms. The staff were friendly and efficient with special shoutouts to the concierge and receptionists Jenny and Dewey who made guests feel like queens. Service in the bar and restaurant was also impeccable. Overall, the hotel receives high marks and is definitely worth a visit.
Yes, The Ritz-Carlton, Guangzhou has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at The Ritz-Carlton, Guangzhou.
No, The Ritz-Carlton, Guangzhou doesn't allow dogs.
Yes, parking facilities are available at The Ritz-Carlton, Guangzhou.
Yes, The Ritz-Carlton, Guangzhou has a gym.