Ibis Guadalajara Expo
Guadalajara
20.65463000,
-103.39284000
,
Avenida Mariano Otero 1400, Colonia Residencial Del Bosque
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Info
Summary of reviews'Ibis Guadalajara Expo' receives significant acclaim for its strategic location, particularly beneficial for business travelers and event attendees at Expo Guadalajara. Guests appreciate the hotel's proximity to key city attractions, dining options, stores and transportation links, making it convenient and offering good value for money.
Breakfast reviews are mixed. Some guests enjoy the variety and freshness of the food, though others point out the limited selection and issues with dietary restrictions. The timing and organization of the service have also been highlighted as areas needing improvement.
The dinner service garners generally negative feedback with many expressing dissatisfaction over limited menu options and inconsistent food quality. Limited operating hours also contribute to frustration among diners. Nevertheless, there are occasional positive mentions of simplicity and commendable bar service.
Room reviews frequently describe them as small and lacking necessary amenities with repeated concerns about cleanliness and maintenance issues such as unpleasant smells, outdated furniture and broken fixtures. However, some guests find the basic comfort adequate, especially due to the hotel’s excellent location.
Cleanliness in the hotel is a major contention point with numerous guests citing dirty rooms and unclean facilities. Still, a few positive reviews acknowledge clean and orderly rooms.
Feedback on the staff is varied; while many guests appreciate their friendly and accommodating nature, particularly lauding individuals like Andrea and Karla, there are notable criticisms regarding unfriendly and unhelpful service from some staff members.
The WiFi service at the hotel is inconsistent with several reviews reporting slow speeds and connection issues, though there are occasional mentions of a satisfactory internet experience.
Parking at the hotel is generally well-received with guests appreciating the secure and spacious underground parking, though some mention narrow spaces that might be inconvenient for larger vehicles.
The hotel is considered less suitable for families due to limited amenities and options for children, but it does provide a pet-friendly atmosphere, accommodating service animals and pets for an extra fee.
Regarding the beds, opinions are mixed. While some find them comfortable, many guests report issues with size and comfort, describing them as small and too firm.
As a three-star establishment, 'Ibis Guadalajara Expo' delivers reasonable quality, especially commendable for short or business stays. The strategic location, affordability and basic amenities cater well to business travelers, although improvements in construction quality and services such as invoicing could further enhance the overall experience.
In summary, 'Ibis Guadalajara Expo' excels in location and convenience, offering a practical and affordable option for business travelers and event attendees, but it shows considerable room for improvement in several service areas to meet diverse guest expectations.
Categories
Breakfast reviews are mixed. Some guests enjoy the variety and freshness of the food, though others point out the limited selection and issues with dietary restrictions. The timing and organization of the service have also been highlighted as areas needing improvement.
The dinner service garners generally negative feedback with many expressing dissatisfaction over limited menu options and inconsistent food quality. Limited operating hours also contribute to frustration among diners. Nevertheless, there are occasional positive mentions of simplicity and commendable bar service.
Room reviews frequently describe them as small and lacking necessary amenities with repeated concerns about cleanliness and maintenance issues such as unpleasant smells, outdated furniture and broken fixtures. However, some guests find the basic comfort adequate, especially due to the hotel’s excellent location.
Cleanliness in the hotel is a major contention point with numerous guests citing dirty rooms and unclean facilities. Still, a few positive reviews acknowledge clean and orderly rooms.
Feedback on the staff is varied; while many guests appreciate their friendly and accommodating nature, particularly lauding individuals like Andrea and Karla, there are notable criticisms regarding unfriendly and unhelpful service from some staff members.
The WiFi service at the hotel is inconsistent with several reviews reporting slow speeds and connection issues, though there are occasional mentions of a satisfactory internet experience.
Parking at the hotel is generally well-received with guests appreciating the secure and spacious underground parking, though some mention narrow spaces that might be inconvenient for larger vehicles.
The hotel is considered less suitable for families due to limited amenities and options for children, but it does provide a pet-friendly atmosphere, accommodating service animals and pets for an extra fee.
Regarding the beds, opinions are mixed. While some find them comfortable, many guests report issues with size and comfort, describing them as small and too firm.
As a three-star establishment, 'Ibis Guadalajara Expo' delivers reasonable quality, especially commendable for short or business stays. The strategic location, affordability and basic amenities cater well to business travelers, although improvements in construction quality and services such as invoicing could further enhance the overall experience.
In summary, 'Ibis Guadalajara Expo' excels in location and convenience, offering a practical and affordable option for business travelers and event attendees, but it shows considerable room for improvement in several service areas to meet diverse guest expectations.
Hotel with Parking
This hotel has a private car park. It has 60 parking spaces and is opened 24/7.
Accessible Hotel
The hotel is wheelchair accessible and has 5 rooms specifically for people with reduced mobility, along with wheelchair accessible parking.
3-Star Hotel
Located near Expo Guadalajara, this Ibis hotel offers a budget-friendly and convenient stay. It's ideal for those attending events at the expo center. Guests can expect a functional and clean environment.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Guest Reviews
The Ibis Guadalajara Expo receives consistent praise for its prime location, particularly for those attending events at Expo Guadalajara. Situated directly opposite the convention center, the hotel provides unparalleled convenience for business travelers and event participants. Guests frequently highlight its proximity to key city attractions, including downtown and various commercial areas, making it a practical choice for both short stays and longer visits. The location's accessibility, combined with competitively priced accommodation, ensures a favorable value for money. Additionally, the vicinity to restaurants, stores and transport options further enhances the stay, catering well to diverse needs and schedules. Despite some occasional critiques, the overwhelming sentiment underscores the benefit of staying at Ibis Guadalajara Expo for easy, hassle-free access to the Expo and surrounding areas.
When it comes to breakfast at Ibis Guadalajara Expo, guest opinions are notably mixed. Many found the breakfast to be quite good with some praising its variety and the quality of specific items like fresh fruit and natural orange juice. The cleanliness and presentation of the dining area also received positive mentions.
However, several guests commented on the lack of options, especially for those with dietary restrictions. Repeated complaints included the limited menu, often featuring just variations of eggs and chilaquiles and food that was sometimes cold or unappetizing. Poor communication between hotel and restaurant staff led to issues with breakfast inclusion validation and service timing. Many guests were dissatisfied with the breakfast being cleared promptly at 10:30 AM, wishing for extended hours.
While some found the breakfasts delicious, others had significant concerns about the consistency and taste with specific critiques including burnt eggs, salty dishes and subpar coffee. The service quality often came under fire, described as disorganized, slow and staffed by inexperienced personnel. The price of the buffet did not always match guest expectations, leading to frustrations among diners.
In summary, while there are redeeming qualities to the breakfast at Ibis Guadalajara Expo, there is considerable room for improvement in variety, service and communication to meet the diverse expectations of its guests.
The dining experience at Ibis Guadalajara Expo seems to have quite a few areas for improvement. Guests frequently mention limited options on the food and drinks menu and it appears that there is a general lack of variety in the offerings. Many have noted that the restaurant service operates on limited hours, sometimes closing early or being unavailable altogether due to situations like a chef falling ill.
The food quality has been a significant point of contention with several reviews describing it as poor or, at times, terrible. Specific complaints include undercooked hamburger meat, burnt bread and low-quality ingredients. Some guests mentioned that items like pasta were removed from the dinner menu, adding to the dissatisfaction.
Despite these drawbacks, there are a few mentions of the food being delicious and the bar service being commendable. Cleanliness has been pointed out as a positive aspect and some diners have enjoyed the simplicity of the meals.
However, the restaurant's limited operating hours have caused frustration with some guests turning to neighboring hotels for their dinner needs. Overall, while there are occasional positives, the dining options and service at Ibis Guadalajara Expo leave much to be desired with numerous guests calling for more variety and better quality in their meals.
The reviews for Ibis Guadalajara Expo reveal a recurring theme of dissatisfaction with room size, cleanliness and maintenance. Guests repeatedly describe the rooms as very small, uncomfortable and lacking in essential amenities such as safes and sufficient towels. Many mention an unpleasant smell and outdated furniture, which detracts from the overall experience. Cleanliness is a major concern with numerous reports of dirty rooms, stained sheets and unclean bathrooms. Maintenance issues, such as non-functioning air conditioning and broken fixtures, are also commonly cited. However, there are some positive notes about the hotel’s proximity to the expo and the basic comfort provided. Some reviews acknowledge the rooms as clean but with an unappealing odor. The staff receives mixed feedback with comments on both friendliness and unhelpfulness. Overall, the hotel seems to struggle with meeting the expectations set by its advertisements, especially in terms of room quality and maintenance.
The guest reviews for the beds at Ibis Guadalajara Expo are mixed but lean toward the negative side. While some guests found the beds to be comfortable with soft pillows, the predominant sentiment points to several issues. Many reviewers note that the beds are very small and uncomfortable, often highlighting the poor quality and firmness of the mattresses. A recurring complaint is the bed setup with mattresses described as mats that tend to move, making it difficult to rest properly. Additionally, there were mentions of beds not being made properly and pillows being thin or dirty.
However, a few guests did find the beds comfortable, indicating that experiences might vary depending on the room or personal preference. Despite this, the frequent mention of small and uncomfortable beds suggests that prospective guests might want to consider their bedding preferences and needs before booking a stay at Ibis Guadalajara Expo.
The cleanliness at Ibis Guadalajara Expo has garnered mixed reviews. Several guests noted severe cleanliness issues, including dirty rooms upon arrival, unkempt bathrooms and outdated, worn-out facilities. Recurring complaints highlighted dirty carpets, unpleasant odors, stained linens and inadequate housekeeping services. Some guests mentioned finding personal items from previous occupants, stale towels and unmaintained bathrooms with mold and limescale buildup.
Despite these issues, a few reviews did note positive aspects, mentioning clean and orderly rooms and commending the hotel's location and comfort. However, the overarching sentiment points towards a need for significant improvements in cleanliness and maintenance to meet guest expectations fully.
The reviews for the staff at Ibis Guadalajara Expo paint a varied picture. On the positive side, many guests found the staff to be friendly, attentive and accommodating. Specific mention is made of individuals like Andrea and Karla who provided excellent reception service. Quick and efficient check-in and check-out processes were also highlighted as positive aspects of the service. In addition, the staff's responsiveness was appreciated by numerous visitors.
However, there are also significant criticisms regarding the staff's overall service quality. Many guests reported unfriendly, unhelpful and rude behavior, particularly from the reception. Issues with customer service include slow responses, poor attitude and a lack of empathy. Some guests experienced inconsistent service quality with certain staff members being described as indifferent or apathetic. Specific individuals were noted for their particularly unkind or inappropriate demeanor.
In summary, while many guests had positive interactions with the staff at Ibis Guadalajara Expo, there is a clear need for improvement in training and service attitude to ensure a more consistently excellent guest experience.
When staying at Ibis Guadalajara Expo, guests can expect to encounter some variability with the WiFi experience. While there are a few mentions of the WiFi being fast and excellent, a considerable number of reviews indicate that the internet can frequently be problematic. Several guests noted issues such as slow speeds, difficulty connecting and even instances where the WiFi did not work at all. There also seems to be a lack of clear communication regarding WiFi availability and performance. Therefore, travelers who rely heavily on a stable internet connection might want to consider these points when planning their stay.
Ibis Guadalajara Expo offers guests a secure and controlled parking experience, which many travelers appreciate. The parking lot is often described as spacious and free parking is a notable perk for those driving their own vehicles. The underground parking facility adds an extra layer of convenience for guests. Despite the overall positive feedback on safety and availability, some reviews highlight that the parking spaces can be very narrow with limited room for maneuverability. This might be a concern for those with larger vehicles. However, the hotel's commitment to secure parking seems to outweigh these minor inconveniences for most visitors.
The reviews of 'Ibis Guadalajara Expo' highlight several concerns regarding the suitability of the hotel for families with children. Guests noted the need for assistance and additional towels for families, as well as requests for improved cleanliness and adequate bedding for kids. Multiple reviews mentioned the limited options for children's bedding with some indicating that kids had to sleep together. Furthermore, there were comments about the hotel needing more children's television channels to cater to younger guests. While some kids found the beds comfortable, the overall sentiment was that the hotel might not be the best fit for families seeking comprehensive services and amenities tailored to children.
Ibis Guadalajara Expo offers a good value for money, making it a suitable choice for executive visits or neighborhood events. The hotel meets the standards expected of a three-star rating, providing adequate amenities and services that align with what guests generally anticipate for this category. Though some improvements could enhance the overall experience, the hotel still manages to deliver reasonable quality for a budget hotel. Guests have noted that the price/quality ratio is commendable with the accommodations being described as good to very good. Nevertheless, there are better options available at a similar price point for those seeking more than the basics from a three-star establishment. While the hotel may not reach five-star luxury, it remains an affordable and reliable option for short stays.
Ibis Guadalajara Expo has proven to be a commendable choice for business travelers, thanks to its strategic positioning and affordable pricing. Its proximity to key locations such as the Guadalajara Expo, the airport and the Consulate and CAS makes it highly convenient for those attending conferences, exhibitions or business meetings in the area.
Attendees of the Guadalajara Book Fair and other large events will also find the hotel's location advantageous. The simplicity and practical nature of the hotel cater well to the needs of business clients, making it suitable for quick trips and providing a comfortable resting spot.
Despite its many positives, some concerns have been raised regarding the hotel's construction quality with some guests feeling that it requires improvement. Rooms, though geared towards business purposes, can feel a bit cramped. Additionally, the breakfast service has received mixed feedback and there have been issues related to invoicing services, which might pose a challenge for business travelers who require such documentation. However, for those prioritizing location and cost-efficiency, Ibis Guadalajara Expo remains a solid option for business travel.
The Ibis Guadalajara Expo offers a welcoming environment for guests traveling with pets, particularly accommodating service animals and medical assistance dogs. The hotel allows pets, although there is an additional fee associated with bringing them along. Some visitors have noted that this fee is not clearly mentioned on the website and there is an extra cash deposit required as well. Despite this, the overall sentiment reflects a pet-friendly atmosphere, ensuring that guests with animals can enjoy their stay.
Location Show Map
Location
Breakfast
However, several guests commented on the lack of options, especially for those with dietary restrictions. Repeated complaints included the limited menu, often featuring just variations of eggs and chilaquiles and food that was sometimes cold or unappetizing. Poor communication between hotel and restaurant staff led to issues with breakfast inclusion validation and service timing. Many guests were dissatisfied with the breakfast being cleared promptly at 10:30 AM, wishing for extended hours.
While some found the breakfasts delicious, others had significant concerns about the consistency and taste with specific critiques including burnt eggs, salty dishes and subpar coffee. The service quality often came under fire, described as disorganized, slow and staffed by inexperienced personnel. The price of the buffet did not always match guest expectations, leading to frustrations among diners.
In summary, while there are redeeming qualities to the breakfast at Ibis Guadalajara Expo, there is considerable room for improvement in variety, service and communication to meet the diverse expectations of its guests.
Dinner
The food quality has been a significant point of contention with several reviews describing it as poor or, at times, terrible. Specific complaints include undercooked hamburger meat, burnt bread and low-quality ingredients. Some guests mentioned that items like pasta were removed from the dinner menu, adding to the dissatisfaction.
Despite these drawbacks, there are a few mentions of the food being delicious and the bar service being commendable. Cleanliness has been pointed out as a positive aspect and some diners have enjoyed the simplicity of the meals.
However, the restaurant's limited operating hours have caused frustration with some guests turning to neighboring hotels for their dinner needs. Overall, while there are occasional positives, the dining options and service at Ibis Guadalajara Expo leave much to be desired with numerous guests calling for more variety and better quality in their meals.
Rooms
Beds
However, a few guests did find the beds comfortable, indicating that experiences might vary depending on the room or personal preference. Despite this, the frequent mention of small and uncomfortable beds suggests that prospective guests might want to consider their bedding preferences and needs before booking a stay at Ibis Guadalajara Expo.
Cleanliness
Despite these issues, a few reviews did note positive aspects, mentioning clean and orderly rooms and commending the hotel's location and comfort. However, the overarching sentiment points towards a need for significant improvements in cleanliness and maintenance to meet guest expectations fully.
Staff
However, there are also significant criticisms regarding the staff's overall service quality. Many guests reported unfriendly, unhelpful and rude behavior, particularly from the reception. Issues with customer service include slow responses, poor attitude and a lack of empathy. Some guests experienced inconsistent service quality with certain staff members being described as indifferent or apathetic. Specific individuals were noted for their particularly unkind or inappropriate demeanor.
In summary, while many guests had positive interactions with the staff at Ibis Guadalajara Expo, there is a clear need for improvement in training and service attitude to ensure a more consistently excellent guest experience.
Wi-Fi
Parking
Family
3 Star
Business
Attendees of the Guadalajara Book Fair and other large events will also find the hotel's location advantageous. The simplicity and practical nature of the hotel cater well to the needs of business clients, making it suitable for quick trips and providing a comfortable resting spot.
Despite its many positives, some concerns have been raised regarding the hotel's construction quality with some guests feeling that it requires improvement. Rooms, though geared towards business purposes, can feel a bit cramped. Additionally, the breakfast service has received mixed feedback and there have been issues related to invoicing services, which might pose a challenge for business travelers who require such documentation. However, for those prioritizing location and cost-efficiency, Ibis Guadalajara Expo remains a solid option for business travel.
Dog Friendly
No, Ibis Guadalajara Expo doesn't have any pool.
No, a spa isn't available at Ibis Guadalajara Expo.
Yes, Ibis Guadalajara Expo welcomes dogs.
Yes, parking facilities are available at Ibis Guadalajara Expo.
No, Ibis Guadalajara Expo doesn't have a gym.
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