Hotel Don Quijote Plaza - Guadalajara Centro Historico

Guadalajara 20.67184600, -103.34495700 , Calle Heroes Numero 91, Colonia Centro (Show on Map)
8.5
Very Good


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Summary of reviewsHotel Don Quijote Plaza in Guadalajara Centro Historico enjoys an excellent central location, making it highly convenient for visitors interested in exploring the city's rich cultural landmarks. The proximity to key attractions such as the Guadalajara Cathedral, dining options, shops and public transportation, including light rail stations and bus stops, is a major appeal. Despite occasional nighttime noise and safety concerns, the general environment combines historic charm with modern vibrancy.

The breakfast offerings receive generally positive feedback with many guests noting the meals are delicious, tasty and economical. The breakfast special priced at 119 pesos is particularly appreciated. However, there are suggestions for more variety and quicker service to enhance the experience. Dinner services were less discussed and the consistent breakfast menu did not excite all guests, but the surrounding area provides numerous dining options to compensate.

The rooms in the hotel have a mixed reputation. Guests praise the spacious, clean and comfortable rooms with the colonial charm and interior garden enhancing the stay. However, some rooms are noted as small with ventilation issues, noise from the street and occasional unpleasant odors detracting from the experience. Maintenance issues such as old fixtures and low water pressure in showers were also mentioned and a lack of amenities like fridges and microwaves was a downside for some.

Cleanliness is a significant highlight with the majority of guests commending the cleaning staff's dedication to maintaining spotless rooms and well-kept facilities. This contributes to a generally comfortable and pleasant stay. However, there were sporadic reports of inconsistencies, such as dirty showers and unclean sheets.

The staff at Hotel Don Quijote Plaza often receive high praise for their friendliness, attentiveness and excellent customer service with particular compliments directed at the reception team. Although some guests occasionally encountered unfriendly behavior, the overall impression remains positive with staff members going above and beyond to assist guests.

WiFi at the hotel is viewed as inconsistent with some guests experiencing good connections primarily in the lobby, while others report slow and unreliable internet throughout their stay, particularly in the rooms.

The hotel offers free parking, although it is located at a nearby hotel rather than on-site, requiring guests to walk a short distance. The arrangement is considered safe and secure but can be inconvenient, particularly when carrying luggage or arriving at night. Despite this, the service is appreciated as a complimentary offering.

Opinions on the beds are divided; while some guests find the beds super comfortable with soft pillows, others find them uncomfortably hard, sometimes comparing them to sleeping on concrete. Plastic covers on the mattresses increase noise and discomfort and there are occasional cleanliness concerns. Guest experiences with the beds vary significantly, affecting the overall sleep quality.

In summary, Hotel Don Quijote Plaza in Guadalajara Centro Historico provides strong value through its superb location, cleanliness and friendly staff. Prospective guests should consider the mixed reviews on room features, bed comfort and WiFi reliability.
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Cheap Hotel
Located in Guadalajara's historic center, this hotel offers budget accommodation. It's a convenient base for exploring the city's cultural attractions.

3-Star Hotel
Located in the Centro Historico, this hotel provides easy access to historical attractions. It offers comfortable accommodations with essential amenities.

Hotel with Parking

Room Types
Double Room with Two Double Beds This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Double Room This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Guest Reviews
8.5
Very Good
Location
Hotel Don Quijote Plaza boasts an outstanding location right in the heart of Guadalajara's Centro Historico, providing unparalleled accessibility to numerous attractions. Guests frequently highlight the hotel's proximity to landmarks such as the Guadalajara Cathedral and various main squares. With its central positioning, visitors can easily walk to dining options, shops and public transportation, including nearby light rail stations and bus stops. Despite some concerns about street noise and occasional nighttime safety, the overall cleanliness and convenience of the location remain well-praised. The hotel's surroundings offer a blend of historic charm and modern-day vibrancy, making it an ideal choice for those looking to explore the city's rich cultural landscape on foot. The friendly staff and good value for money further enhance the appeal of this well-situated hotel.

Breakfast
Hotel Don Quijote Plaza in Guadalajara Centro Historico offers a breakfast experience that has garnered generally positive feedback from its guests. The breakfast served in the lobby's small restaurant is frequently described as delicious, tasty and economical. Guests appreciate the good quality and affordability of the meals with some highlighting the 119p breakfast special as both convenient and satisfactory.

The breakfast is noted to be basic but sufficient and there are calls for more variety, especially for children and for those staying multiple days. While some guests point out that the same menu is served daily, the consistency in taste is praised.

However, not all feedback is positive. A few guests were dissatisfied, citing a lack of flavor and a disappointing experience compared to other places in Mexico. There are also mentions of slow service and the absence of breakfast being included in the reservation, which has caused some confusion and dissatisfaction.

Overall, while improvements in variety and service speed could enhance the breakfast experience, the offerings currently in place are well-received, especially given their cost-effectiveness and good quality.

Dinner
Hotel Don Quijote Plaza in Guadalajara Centro Historico has a mix of reviews when it comes to dinner and food services. While the hotel's restaurant does offer breakfast, which is praised for its consistent taste, some guests noted that the menu remains the same each year. However, the breakfast special priced at 119 pesos is seen as convenient though not exceptional.

Some challenges include delays in service and instances where the restaurant refused to serve guests. The lack of variety and limited food services at the hotel have been mentioned by some. On the bright side, the surrounding area compensates with many nearby restaurants offering a safe and diverse dining experience, allowing guests to explore different culinary options outside the hotel.

Rooms
Hotel Don Quijote Plaza, centrally located in Guadalajara's historic center, receives mixed reviews concerning its rooms. On the positive side, guests appreciate the spaciousness and cleanliness of many rooms. Comfortable beds and cozy atmospheres contribute to a pleasant stay. Guests often highlight the cleanliness with rooms frequently described as very clean, tidy and well-maintained. Additionally, the hotel's colonial charm and nice interior garden add to its appeal. Efficient early check-ins are also noted.

However, some concerns are raised about the rooms. Several reviews mention issues with room size, pointing out that some rooms are quite small, especially those intended for multiple occupants. Lack of natural light, ventilation and occasional unpleasant odors (such as sewage or cigarette smoke) detract from the experience for some visitors. Noise from the street and neighboring rooms is also mentioned, making it difficult to rest for those in less ideally located rooms. Maintenance issues, such as old fixtures, broken locks and low water pressure in showers, are frequently cited. Additionally, many rooms lack amenities like fridges, microwaves and minibars.

In summary, while the hotel offers spacious and clean rooms with a cozy atmosphere in a central location, it faces challenges with room size, maintenance and noise that prospective guests should consider.

Beds
At Hotel Don Quijote Plaza in Guadalajara's Centro Historico, guest opinions on the beds are notably mixed. Many found the beds to be comfortable with some describing them as super comfortable, providing a pleasant sleep experience. Soft pillows and comfortable mattress surfaces were also mentioned positively.

However, a considerable number of guests reported the beds being uncomfortably hard, even comparing the stiffness to sleeping on concrete. Several reviews noted that the mattresses had plastic covers which created noise and discomfort, likened to sleeping on a crinkly bag. These covers also led to issues with heat and noise during the night.

Some guests pointed out that the double beds were smaller than expected, adding to the discomfort for those who anticipated larger sleeping arrangements. Other negative aspects included concerns about cleanliness with a few reports of dirty sheets and stained bed covers and in a few unfortunate cases, complaints about pests.

In summary, the comfort of the beds at Hotel Don Quijote Plaza appears to be hit or miss with significant variability in guest experiences. While some visitors enjoyed a restful stay, others faced challenges with bed hardness, noise from plastic mattress covers and occasional cleanliness issues.

Cleanliness
Hotel Don Quijote Plaza in Guadalajara Centro Historico receives high marks for cleanliness from guests. Most reviews emphasize that the hotel is very clean and tidy with numerous mentions of spotless rooms and well-maintained facilities. The cleaning staff is frequently praised for their daily efforts in keeping the rooms in excellent condition, demonstrating impressive attention to detail.

Guests appreciated the consistent cleanliness throughout their stays, particularly noting the comfortable and clean beds and bathrooms. The overall environment within the hotel is described as neat with many guests highlighting the cleanliness as a significant aspect of their positive experience.

However, there were occasional complaints about specific issues such as dirty showers, hair on sinks and floors and musty smells in some bathrooms. Some guests reported inconsistencies in the cleaning schedule and quality, such as unclean sheets and floors and specific problems in the bathrooms like mold or drain odors.

Despite these occasional issues, the general consensus remains positive with the majority of guests satisfied with the cleanliness and overall upkeep of the hotel, contributing to a pleasant and comfortable stay.

Staff
When staying at Hotel Don Quijote Plaza in Guadalajara's Centro Historico, visitors can expect an exceptional level of service from the staff, who are frequently described as friendly, courteous and attentive. Many guests have specifically commended the reception staff for their helpfulness with notable mentions of Enrique and Hector for their professional and kind conduct. The staff consistently receive praise for their warm welcomes, willingness to assist with any needs and excellent customer service.

The hotel’s cleaning staff also receives high marks for their friendly demeanor and efficient service, contributing to the clean and comfortable environment.

However, not all interactions have been positive with some guests experiencing unfriendly behavior, particularly from the front desk staff. Despite occasional criticisms, the overall impression suggests that most staff members go above and beyond to ensure a pleasant stay for their guests.

With staff members frequently highlighted for their responsiveness and dedication, Hotel Don Quijote Plaza appears to prioritize guest satisfaction and comfort, making it a favorable choice for visitors seeking friendly and helpful service in Guadalajara.

Wi-Fi
When planning a stay at Hotel Don Quijote Plaza in Guadalajara's Centro Historico, travelers should be aware that the hotel's WiFi generally receives mixed reviews. While some guests reported good to very good WiFi connections, particularly in the lobby and occasionally in hallways, the majority found the internet to be problematic. Frequent issues include slow speeds, inconsistent connectivity and signals that often failed to reach the rooms, especially on higher floors. Guests looking for reliable, high-speed internet may find themselves disappointed, as many reviews highlighted the unstable and weak WiFi signal. Overall, while WiFi is available, it is not a strong point of this hotel.

Parking
Hotel Don Quijote Plaza - Guadalajara Centro Historico offers free parking to its guests, which is appreciated by many. However, the parking is not located on the hotel’s premises but rather at a nearby hotel named Aranzazu, where guests feel comfortable leaving their cars. This arrangement means guests have to walk a short distance, typically around a block or two, sometimes crossing a busy street. The parking area is described as safe and secure.

Still, the absence of on-site parking presents challenges, especially for those with heavy luggage or arriving at night. The hotel does not provide private valet parking and clear instructions regarding parking can sometimes be lacking. Despite the parking being convenient for some, the distance and the process can be a bit inconvenient and has led to complaints about the service. Overall, while the hotel offers free and secure parking as part of the room price, the remote location of the lot has been a common point of criticism.


No, Hotel Don Quijote Plaza - Guadalajara Centro Historico doesn't have any pool.

No, a spa isn't available at Hotel Don Quijote Plaza - Guadalajara Centro Historico.

No, Hotel Don Quijote Plaza - Guadalajara Centro Historico doesn't allow dogs.

Yes, parking facilities are available at Hotel Don Quijote Plaza - Guadalajara Centro Historico.

No, Hotel Don Quijote Plaza - Guadalajara Centro Historico doesn't have a gym.

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