Hôtel de Ville
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Summary of reviewsHôtel de Ville, located in the heart of the medieval village of Gruyères, Switzerland, is praised for its exceptional central location, offering picturesque views of the town square and the surrounding mountains. Guests appreciate the hotel's strategic placement, allowing easy access to local attractions, restaurants and shops, making it an ideal spot for sightseeing and cultural immersion.
The breakfast offerings at Hôtel de Ville are generally well-received with many guests enjoying the variety and quality of the local products included. The breakfast buffet is praised for its freshness and the friendly staff contribute to a pleasant dining experience. The dinner experience is equally commendable with the hotel's restaurant earning high marks for its delicious local specialties, particularly the fondue and raclette. The food is consistently praised for its flavors and quality of service, making it a highly recommended dining option.
Hôtel de Ville's rooms are celebrated for their spaciousness, comfort and magnificent views. Guests appreciate the modern furnishings and cleanliness with many noting the cozy and welcoming atmosphere of the well-decorated rooms. The hotel's commitment to cleanliness is highlighted as a standout feature, creating a comfortable environment for visitors.
The staff at Hôtel de Ville are frequently praised for their exceptional hospitality. Guests describe the team as friendly, warm and attentive, contributing significantly to a positive overall experience. The hotel's Wi-Fi service is generally good, despite some areas needing improvement.
Families find the hotel particularly accommodating with spacious apartments and a family-friendly atmosphere that makes it a suitable choice for those traveling with children. The hotel's dog-friendly policies also make it a convenient option for pet owners, who appreciate the welcoming environment for their pets.
Overall, Hôtel de Ville offers a delightful mix of rustic charm and modern amenities, ensuring a pleasant and memorable stay for its guests. Its competitive pricing and solid three-star rating make it a reliable and value-for-money option for travelers seeking comfort and convenience in the enchanting village of Gruyères.
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The breakfast offerings at Hôtel de Ville are generally well-received with many guests enjoying the variety and quality of the local products included. The breakfast buffet is praised for its freshness and the friendly staff contribute to a pleasant dining experience. The dinner experience is equally commendable with the hotel's restaurant earning high marks for its delicious local specialties, particularly the fondue and raclette. The food is consistently praised for its flavors and quality of service, making it a highly recommended dining option.
Hôtel de Ville's rooms are celebrated for their spaciousness, comfort and magnificent views. Guests appreciate the modern furnishings and cleanliness with many noting the cozy and welcoming atmosphere of the well-decorated rooms. The hotel's commitment to cleanliness is highlighted as a standout feature, creating a comfortable environment for visitors.
The staff at Hôtel de Ville are frequently praised for their exceptional hospitality. Guests describe the team as friendly, warm and attentive, contributing significantly to a positive overall experience. The hotel's Wi-Fi service is generally good, despite some areas needing improvement.
Families find the hotel particularly accommodating with spacious apartments and a family-friendly atmosphere that makes it a suitable choice for those traveling with children. The hotel's dog-friendly policies also make it a convenient option for pet owners, who appreciate the welcoming environment for their pets.
Overall, Hôtel de Ville offers a delightful mix of rustic charm and modern amenities, ensuring a pleasant and memorable stay for its guests. Its competitive pricing and solid three-star rating make it a reliable and value-for-money option for travelers seeking comfort and convenience in the enchanting village of Gruyères.
3-Star Hotel
This hotel in Gruyères offers rooms with kitchens or kitchenettes and provides amenities such as skiing, room service, and breakfast. It has a good guest rating and is located near the center of town.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Small Hotel
Guest Reviews
Nestled in the heart of the enchanting medieval village of Gruyères, Hôtel de Ville offers an unrivaled location that places guests in the epicenter of this scenic Swiss town. Travelers consistently praise the hotel's prime position on the village square, surrounded by historic beauty and close to Gruyères Castle. The central and picturesque setting provides breathtaking views of both the town square and the imposing mountains, making it an ideal spot for sightseeing and immersing oneself in the local culture.
The hotel's location is highlighted as exceptionally convenient with direct access to local attractions, restaurants and small shops just steps away. Guests appreciate the quiet yet central position, allowing them to explore the quaint cobblestone streets and lively market areas without hassle. The proximity to the main pedestrian street enhances the charm, offering a delightful backdrop for leisurely strolls through this storybook village.
Reviews also note the strategic placement right in the middle of the village, providing a picturesque and accessible base for various excursions in the region. With the medieval ambiance of Gruyères enveloping the hotel, visitors enjoy the blend of historic allure and modern comfort. The Hôtel de Ville's centrality, along with the attentive and friendly staff, creates an inviting and memorable stay that resonates with the charm and beauty of Gruyères.
Breakfast at Hôtel de Ville receives generally positive feedback from guests. Many reviews highlight the variety and quality of the breakfast offerings, describing it as very good, superb and hearty. Guests noted the inclusion of local products like fruit yogurt and local milk, which enhanced their dining experience. The breakfast buffet is praised for being extensive, delicious and fresh with several guests appreciating the fresh coffee prepared upon request.
However, some guests felt that the breakfast could be more substantial and varied with a few noting that the buffet lacked diversity and was not always replenished promptly. Issues such as the presence of flies in the dining area and bread not being fresh were mentioned by a minority of reviewers. Despite this, most found the breakfast to be adequate and tasty, meeting their expectations for the cost, which is generally seen as fair but could be considered expensive by some.
The staff at breakfast received positive comments for their friendliness and helpfulness, contributing to a pleasant dining experience. Overall, while there are areas for improvement, the breakfast at Hôtel de Ville is mostly well-received, offering a satisfactory start to the day for most guests.
The dinner experience at Hôtel de Ville has garnered a remarkable array of positive feedback from guests. The hotel's restaurant stands out for its excellent fondue, repeatedly praised as a must-try dish. From local specialties such as Gruyere cream to the outstanding Raclette, the restaurant offers a delightful selection of regional cuisine that leaves guests satisfied. Many reviews highlight the food's delicious flavors and the high quality of service, ensuring a pleasant dining experience. Guests find the dinner menu extensive, featuring a variety of tasty à la carte dishes and traditional local cuisine.
The ambiance is equally commendable with diners enjoying meals on the terrace and noting the friendly atmosphere inside the hotel. The fondue and raclette, in particular, have received high recommendations, often described as delicious and generous. Despite a few mentions of a limited evening menu, the overall sentiment remains overwhelmingly positive.
In summary, the restaurant at Hôtel de Ville impresses with its great dinners, superb fondue and exceptional service, making it a highly recommended choice for anyone seeking to savor local culinary delights.
Located in a charming setting, Hôtel de Ville boasts rooms celebrated for their spaciousness and comfort. Many guests appreciate the magnificent views from their accommodations, whether it’s the surrounding mountains or picturesque town scenes. The rooms are equipped with all necessary comforts, including modern furnishings and well-equipped kitchen amenities, such as coffee machines, toasters and microwaves.
The hotel's apartments have been noted for their cleanliness and recent renovations, adding a modern touch to the rustic charm of the hotel. Visitors find the rooms to be cozy, often mentioning the comfortable and modern beds, stylish décor and functional furnishings. The large and beautifully decorated rooms create a warm, welcoming atmosphere, ideal for relaxation.
Despite a few mentions of smaller or basic rooms, the majority highlight the spaciousness with some suite configurations offering multiple levels and separate dining areas. Cleanliness is a recurring theme with guests frequently pointing out the immaculately maintained spaces. The soundproofed rooms ensure a peaceful stay, while the rustic wooden furniture and traditional touches enhance the overall ambiance.
Room No. 6 and other specific accommodations were praised for being large and well-maintained. While some rooms might benefit from additional seating or air conditioning during warmer months, the overall feedback is positive. In particular, the hotel’s commitment to cleanliness and comfort, paired with high-quality furnishings, makes it a favorable choice for travelers looking for a cozy and comfortable stay.
In summary, Hôtel de Ville offers a delightful mix of rustic charm and modern amenities, ensuring a pleasant and memorable stay for all its guests.
The beds at Hôtel de Ville have garnered a mix of opinions, but the general consensus leans towards comfort. Many guests noted the beds and bedding as comfortable with quality mattresses being a recurring highlight. Super comfy beds and beautifully carved beds were also appreciated by some visitors. Several reviews specifically mentioned sleeping well, hinting at generally good sleep quality.
However, a few guests experienced discomfort, citing issues such as squeaky beds, uncomfortable wooden frames and thin mattresses that fell short of expectations. These discrepancies in bed quality were noted with some emphasizing the need for mattress replacements or thicker options to enhance the sleep experience.
Despite the mixed reviews, the overall sentiment suggests a good level of comfort with the majority of guests satisfied with their bedding during their stay.
Hôtel de Ville consistently receives positive remarks regarding its cleanliness from guests. Reviews highlight clean and spacious rooms with many guests noting the high level of cleanliness throughout the establishment, including bathrooms and common areas. The facility overall is maintained in a spotless condition, creating a comfortable environment for visitors. Despite occasional mentions of rooms not being ready upon arrival and isolated instances of missed spots such as sand on bed covers and hair in the bathroom, the general consensus is that the hotel achieves excellent standards of cleanliness. The hotel rooms are described as neat, tidy and well-insulated with comfortable bedding adding to the overall pleasant experience. The cleanliness of the hotel is frequently praised as one of its standout features, making it a reliable choice for those prioritizing hygiene in their accommodations.
The staff at Hôtel de Ville have consistently received high praise from guests for their exceptional hospitality. Numerous reviews highlight their friendliness, warmth and attentiveness, making visitors feel genuinely welcomed from the moment they arrive. The team is described as very kind, helpful and accommodating with several guests pointing out the staff's readiness to assist with any request. Phrases such as super helpful, kind and attentive recur throughout the feedback, indicating that the hotel's personnel go above and beyond to ensure a pleasant stay.
Particular staff members receive applause, like the Portuguese girl noted for her professionalism and the young ladies on the evening shift praised for their friendliness. The reception staff earn commendations for their efficiency with quick check-ins and polite service, even managing their duties alongside restaurant service seamlessly. Overall, guests are impressed not just by individual staff members but by the collective effort of the team, which contributes significantly to their positive experience at Hôtel de Ville.
The owner and staff together are recognized for being wonderful and exceptionally kind, further illustrating the hotel's commitment to excellent service. Despite a rare mention of chaotic service, the overwhelming majority of the reviews focus on the genuine kindness and helpful demeanor of the hotel’s workforce, creating a welcoming and comfortable environment for every guest.
The Hôtel de Ville offers guests a range of experiences when it comes to Wi-Fi connectivity. Many reviews highlight that good, free Wi-Fi is available with several guests noting that the Wi-Fi works very well and is strong. It's clear that the hotel makes an effort to provide decent and very good working Wi-Fi, which is appreciated by those who stay there. However, some reviews also mention areas for improvement. Guests have reported poor wifi connection in certain rooms and on the top floor with one review specifically mentioning that Wi-Fi in the apartment was not working. While most reviews are positive about the Wi-Fi, it would be beneficial for the hotel to address these inconsistencies to ensure a uniformly good experience for all guests.
Hôtel de Ville is a haven for families seeking a comfortable and enjoyable stay. The spacious apartments are perfect for families, comfortably accommodating a family of four or even four adults. The hotel's location makes it particularly convenient for those traveling with children, providing a suitable base for a mini family trip or an extended vacation.
The atmosphere at Hôtel de Ville is undeniably family-friendly. Guests frequently highlight the warm and welcoming environment, ideal for both parents and children. This family-oriented atmosphere extends to the rooms with the 4-bed room and family rooms receiving praise for their comfort and pleasant ambiance.
Parents appreciate the hotel's kid-friendly facilities, especially spaces designated for children's naps, which make traveling with little ones more manageable. Family meals are memorable experiences here with shared moments over dinner enhancing the stay for guests of all ages.
Overall, Hôtel de Ville earns high marks for being a great place for a family vacation. With its family-friendly environment, comfortable accommodations and thoughtful amenities, it provides an ideal setting for families to unwind and enjoy their time together.
Nestled in the heart of the city, Hôtel de Ville boasts a solid three-star rating, making it a viable option for travelers seeking both comfort and value. Guests often highlight the simple yet adequately furnished rooms, stressing that the hotel offers a quality experience that aligns well with its three-star categorization. The breakfast is frequently noted as satisfactory, providing a good start to the day that meets the expectations for its rating.
A common theme among reviews is the hotel’s competitive pricing, making it a good choice for those looking for a budget-friendly stay without compromising on essential comforts. Described as a comfortable and straightforward accommodation, it stands out as well worth its rating, offering good quality and value for money.
Overall, the Hôtel de Ville is commended for providing a consistent and appropriate experience for a three-star establishment. Many visitors expressed that they would happily choose to stay there again, appreciating the balance of cost and comfort it offers. This hotel is particularly suited for travelers who want reliable amenities at a reasonable price.
Hôtel de Ville is highly regarded for its dog-friendly accommodations and services. Guests frequently highlight the hotel's welcoming attitude towards dogs, noting the institution's attentiveness towards both owners and their pets. The hotel permits dogs, making it a convenient and hassle-free option for travelers with pets. Numerous reviews commend the good facilities available for dogs, contributing to a comfortable stay for pet owners. Breakfasting with dogs inside the hotel is notably without inconvenience, ensuring a relaxed environment. Overall, Hôtel de Ville is an ideal choice for pet lovers seeking a welcoming and pet-friendly lodging experience.
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Location
The hotel's location is highlighted as exceptionally convenient with direct access to local attractions, restaurants and small shops just steps away. Guests appreciate the quiet yet central position, allowing them to explore the quaint cobblestone streets and lively market areas without hassle. The proximity to the main pedestrian street enhances the charm, offering a delightful backdrop for leisurely strolls through this storybook village.
Reviews also note the strategic placement right in the middle of the village, providing a picturesque and accessible base for various excursions in the region. With the medieval ambiance of Gruyères enveloping the hotel, visitors enjoy the blend of historic allure and modern comfort. The Hôtel de Ville's centrality, along with the attentive and friendly staff, creates an inviting and memorable stay that resonates with the charm and beauty of Gruyères.
Breakfast
However, some guests felt that the breakfast could be more substantial and varied with a few noting that the buffet lacked diversity and was not always replenished promptly. Issues such as the presence of flies in the dining area and bread not being fresh were mentioned by a minority of reviewers. Despite this, most found the breakfast to be adequate and tasty, meeting their expectations for the cost, which is generally seen as fair but could be considered expensive by some.
The staff at breakfast received positive comments for their friendliness and helpfulness, contributing to a pleasant dining experience. Overall, while there are areas for improvement, the breakfast at Hôtel de Ville is mostly well-received, offering a satisfactory start to the day for most guests.
Dinner
The ambiance is equally commendable with diners enjoying meals on the terrace and noting the friendly atmosphere inside the hotel. The fondue and raclette, in particular, have received high recommendations, often described as delicious and generous. Despite a few mentions of a limited evening menu, the overall sentiment remains overwhelmingly positive.
In summary, the restaurant at Hôtel de Ville impresses with its great dinners, superb fondue and exceptional service, making it a highly recommended choice for anyone seeking to savor local culinary delights.
Rooms
The hotel's apartments have been noted for their cleanliness and recent renovations, adding a modern touch to the rustic charm of the hotel. Visitors find the rooms to be cozy, often mentioning the comfortable and modern beds, stylish décor and functional furnishings. The large and beautifully decorated rooms create a warm, welcoming atmosphere, ideal for relaxation.
Despite a few mentions of smaller or basic rooms, the majority highlight the spaciousness with some suite configurations offering multiple levels and separate dining areas. Cleanliness is a recurring theme with guests frequently pointing out the immaculately maintained spaces. The soundproofed rooms ensure a peaceful stay, while the rustic wooden furniture and traditional touches enhance the overall ambiance.
Room No. 6 and other specific accommodations were praised for being large and well-maintained. While some rooms might benefit from additional seating or air conditioning during warmer months, the overall feedback is positive. In particular, the hotel’s commitment to cleanliness and comfort, paired with high-quality furnishings, makes it a favorable choice for travelers looking for a cozy and comfortable stay.
In summary, Hôtel de Ville offers a delightful mix of rustic charm and modern amenities, ensuring a pleasant and memorable stay for all its guests.
Beds
However, a few guests experienced discomfort, citing issues such as squeaky beds, uncomfortable wooden frames and thin mattresses that fell short of expectations. These discrepancies in bed quality were noted with some emphasizing the need for mattress replacements or thicker options to enhance the sleep experience.
Despite the mixed reviews, the overall sentiment suggests a good level of comfort with the majority of guests satisfied with their bedding during their stay.
Cleanliness
Staff
Particular staff members receive applause, like the Portuguese girl noted for her professionalism and the young ladies on the evening shift praised for their friendliness. The reception staff earn commendations for their efficiency with quick check-ins and polite service, even managing their duties alongside restaurant service seamlessly. Overall, guests are impressed not just by individual staff members but by the collective effort of the team, which contributes significantly to their positive experience at Hôtel de Ville.
The owner and staff together are recognized for being wonderful and exceptionally kind, further illustrating the hotel's commitment to excellent service. Despite a rare mention of chaotic service, the overwhelming majority of the reviews focus on the genuine kindness and helpful demeanor of the hotel’s workforce, creating a welcoming and comfortable environment for every guest.
Wi-Fi
Family
The atmosphere at Hôtel de Ville is undeniably family-friendly. Guests frequently highlight the warm and welcoming environment, ideal for both parents and children. This family-oriented atmosphere extends to the rooms with the 4-bed room and family rooms receiving praise for their comfort and pleasant ambiance.
Parents appreciate the hotel's kid-friendly facilities, especially spaces designated for children's naps, which make traveling with little ones more manageable. Family meals are memorable experiences here with shared moments over dinner enhancing the stay for guests of all ages.
Overall, Hôtel de Ville earns high marks for being a great place for a family vacation. With its family-friendly environment, comfortable accommodations and thoughtful amenities, it provides an ideal setting for families to unwind and enjoy their time together.
3 Star
A common theme among reviews is the hotel’s competitive pricing, making it a good choice for those looking for a budget-friendly stay without compromising on essential comforts. Described as a comfortable and straightforward accommodation, it stands out as well worth its rating, offering good quality and value for money.
Overall, the Hôtel de Ville is commended for providing a consistent and appropriate experience for a three-star establishment. Many visitors expressed that they would happily choose to stay there again, appreciating the balance of cost and comfort it offers. This hotel is particularly suited for travelers who want reliable amenities at a reasonable price.
Dog Friendly
No, Hôtel de Ville doesn't have any pool.
No, a spa isn't available at Hôtel de Ville.
Yes, Hôtel de Ville welcomes dogs.
No, parking facilities aren't available at Hôtel de Ville.
No, Hôtel de Ville doesn't have a gym.
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