Hôtel de Gruyères

Gruyeres 46.58175600, 7.08090600 , Ruelle Des Chevaliers (Show on Map)
8.1
Very Good


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Summary of reviewsHôtel de Gruyères receives widespread acclaim for its exceptional location, providing guests with tranquil countryside surroundings while being conveniently close to the historic center of Gruyères. The proximity to Gruyères Castle and local attractions, complemented by easy access to parking and public transport, makes it an ideal base for tourists. Guests are consistently enamored by the stunning views of the mountains and historic town from their rooms.

The hotel's breakfast is highly regarded, offering a varied and scrumptious spread with both sweet and savory options, including local specialties. The picturesque breakfast terrace paired with efficient service enhances the overall dining experience. Dinner at the on-site restaurant also receives praise, although some guests occasionally prefer exploring nearby dining options due to the limited selection.

Rooms at Hôtel de Gruyères are noted for their charm and cleanliness with guests appreciating the cozy atmosphere and beautiful views. However, some rooms are considered small and dated with mentions of minor maintenance issues. Despite these drawbacks, the overall rustic and quaint ambiance, coupled with reliable cleaning services, contributes positively to the stay.

The hotel's staff consistently impresses guests with their friendliness and professionalism. The team, especially individuals like Karen, is commended for going above and beyond to ensure a welcoming and attentive experience. Multilingual abilities and personal touches by the staff add to the high level of service provided.

The hotel offers free WiFi, which is generally satisfactory despite occasional stability issues. The wellness facilities, including a spa area with a sauna, steam bath and Hammam, are appreciated by guests, although some amenities could benefit from more consistent availability and upkeep. The fitness center, while small, is functional and provides 24-hour access.

Hôtel de Gruyères is also noted for its family-friendly accommodations, providing ample space and comfort for guests traveling with children. The beds are mostly praised for their comfort, despite occasional preferences for different firmness levels. The hotel, being a three-star establishment, is viewed as offering good value for money, though some facilities could use updates.

Pet owners find the hotel welcoming, appreciating its dog-friendly policies despite a nightly fee for pets. Overall, the blend of excellent location, friendly staff, cleanliness and scenic views makes Hôtel de Gruyères a favored choice for travelers seeking a memorable and comfortable stay in the picturesque town of Gruyères.
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Hotel with Spa
The hotel has a spa area with a sauna, steam bath, and hammam. It also includes a gym. Wellness services are conveniently located directly below the rooms.

Family Friendly Hotel
Located in the mountains, this hotel is a great choice for families. It offers a spa, sauna, and fitness center, providing recreational opportunities for both parents and children. The hotel also features complimentary wireless internet access and ski storage.

Dog Friendly Hotel
This hotel offers a welcoming atmosphere for pet owners and dogs are allowed. The charm of the sweetly furnished rooms and the general acceptance of pets were highlights for those traveling with their furry friends.

Hotel with Parking
This hotel offers quiet rooms and free parking. It is located on the edge of Gruyères, making it a convenient location.

3-Star Hotel
Located at the doorstep of Gruyères' historic center, this 3-star hotel offers a restaurant, a fitness center, and a spa. It is highly rated by previous guests and allows pets. The hotel is conveniently located near the Tourist Office, HR Giger Museum, and Castle of Gruyères.

Hotel with Free Wi-Fi

Hotel with Gym

Hotel for Yoga

Room Types
Comfort Double Room with Balcony Traditionally furnished room with a balcony offering views of the mountains, the castle and the park, with cable TV, a minibar and a bathroom.

Double Room with Mountain View Traditionally furnished room overlooking the valley and the mountains, with cable TV, a minibar and a bathroom. Some rooms offer a view of the castle.

Basic Double Room Traditionally furnished room with cable TV, a minibar and a bathroom. Some rooms offer views of the Moléson mountain. No extra beds are available in this room type.

Quadruple Room This family room has a minibar. The rooms come either with valley view or with a roof window.

Triple Room The triple room provides a minibar, a safe deposit box, as well as a private bathroom featuring a bath and a hairdryer.

Guest Reviews
8.1
Very Good
Location
Hôtel de Gruyères boasts an impeccable location that consistently receives high praise from guests. Situated on the edge of the picturesque medieval town of Gruyères, the hotel offers the best of both worlds: peaceful, countryside tranquility with easy access to the village's historic center and its tourist attractions. The hotel's placement allows guests to enjoy stunning views of the surrounding landscapes, including mountains and lush green hills. The close proximity to Gruyères Castle, local restaurants and shops makes exploring the charming village a breeze.

Guests rave about the hotel's convenience with ample parking available and easy access by public transportation. The short walking distance to the village center and strategic location near the entrance of the old town make it an ideal base for visitors keen to explore the area's rich cultural heritage. This setting, combined with the quiet, serene environment and the magnificent scenery, makes for a truly dreamlike experience.

The hotel's location not only provides practical advantages but also offers a spectacular backdrop, contributing to memorable, picturesque stays. Many reviewers highlight the room views, which capture the breathtaking beauty of the surrounding mountains and the historic town. Whether visiting Gruyères for a short trip or a longer stay, the Hôtel de Gruyères stands out as a prime choice, combining exceptional convenience and serene, beautiful surroundings.

Breakfast
Guests at Hôtel de Gruyères widely praised the breakfast experience, describing it as a fantastic and varied spread that exceeded expectations. The buffet was consistently noted for its abundance and delicious quality, offering a rich array of options from fresh fruits and muesli to smoked trout and local specialties like double cream Gruyère and meringues. The freshly prepared and diverse offerings included ample choices for both sweet and savory palates. Many highlighted the superb quality and variety, mentioning products such as saffron brioche and homemade cappuccino. The breakfast setting also received commendations with several guests enjoying their meals on a terrace boasting stunning mountain views. Despite the occasional comment on the high cost, the majority agreed that the breakfast was worth the price, given the richness and freshness of the food. Friendly and efficient service further enhanced the dining experience, solidifying the breakfast as a memorable aspect of their stay.

Dinner
Hôtel de Gruyères offers a delightful dining experience with guests frequently praising the excellent dinners at the on-site restaurant. Patrons enjoyed the great food and service with some highlighting the exceptional fondue options available. The hotel’s charming terrace also provides a beautiful setting for lunch and dinner, complemented by stunning views from the patios.

While the hotel restaurant has garnered positive feedback, it appears that limited dish selections and occasional unavailability for dinner may prompt some guests to explore other dining options. Notably, the nearby traditional fondue restaurant and exceptional St Georges restaurant offer excellent alternatives within a short walking distance in the picturesque village of Gruyère.

In summary, Hôtel de Gruyères provides an overall excellent culinary experience, whether guests choose to dine on-site or at nearby establishments. The combination of great food, attentive service and beautiful dining settings make it a noteworthy option for visitors to the area.

Rooms
The reviews for Hôtel de Gruyères highlight several key aspects about the rooms. Many guests appreciated the comfort and charm that the rooms offered, often describing them as cozy and clean. The presence of amenities such as fridges and kettles was positively noted. Views from the rooms, particularly those with balconies, were often praised for their stunning mountain landscapes, adding a picturesque touch to the stay.

However, it is apparent that a significant number of rooms are quite small with some guests finding them cramped. In addition, the décor in many rooms is considered outdated and there are mentions that certain rooms are in need of renovation. Some reviews pointed out issues with noise, lack of air conditioning and poor lighting, which could detract from the overall comfort of the stay.

Despite these drawbacks, the atmosphere of the rooms generally aligns with a quaint and rustic Swiss charm, appealing to those who appreciate a more traditional aesthetic. Cleanliness remained a consistent positive note with regular and timely cleaning services being appreciated by the guests. While some felt the price was high given the room size, many still found the experience pleasant due to the beautiful views and overall cozy feel of the hotel.

Beds
At Hôtel de Gruyères, the bed experience varies amidst predominantly positive notes. Many guests highlight the comfort, citing beds that are mostly comfortable and the bedding quality as a strong point with particular praise for the softness of the duvets and pillows. The cleanliness of the beds is also consistently noted. However, there are occasional critiques about the beds being either too small or too soft, which might not suit everyone's preference. Despite some mentions of hard or uncomfortable mattresses, the prevalent sentiment leans towards satisfaction with several guests specifically mentioning the comfortable and spacious beds as well as the excellent bedding overall. The presence of mosquito-proof beds adds a unique positive touch for some visitors. While there are instances of dissatisfaction, the general consensus reveals a trend towards comfort and quality in the bedding at Hôtel de Gruyères.

Cleanliness
The cleanliness of Hôtel de Gruyères presents a mix of experiences among guests. Many reviews highlight the hotel as very clean, well-maintained and tidy. Guests noted rooms were neat, functional and even sparkling clean with some commenting specifically on the exceptional cleanliness. Frequent remarks emphasized the hotel being well-managed in terms of hygiene with clean linens and bathrooms.

However, some reviews pointed out areas needing improvement. Issues like moldy ceilings in bathrooms, cobwebs, dust accumulation and minor maintenance problems were mentioned. A few guests found the cleanliness average or not satisfactory, noting instances of dead insects and unemptied ashtrays.

Despite these issues, the overall impression remains positive with many reviews praising the clean and comfortable rooms, contributing to a pleasant stay. The warm and welcoming atmosphere, combined with meticulous upkeep in most areas, makes Hôtel de Gruyères a generally favorable choice for travelers prioritizing hygiene.

Staff
The staff at Hôtel de Gruyères have garnered rave reviews for their exceptional friendliness and professionalism. Guests frequently mentioned the warm and welcoming atmosphere created by the team, highlighting their attentiveness and readiness to assist with any inquiries or needs. The reception staff, in particular, received praise for their efficiency and helpfulness with many noting quick check-in and check-out processes. The dining room and restaurant staff were also appreciated for their pleasant demeanor and efficient service.

Karen, one of the staff members, was specifically pointed out for her extraordinary accommodation skills, ensuring guests felt truly cared for. The staff’s multilingual abilities and considerate approach further added to the overall positive experience. Despite a few isolated mentions of inflexibility, the overwhelming sentiment was one of satisfaction with the professional and pleasant service provided.

Guests appreciated the personal touches and extra efforts made by the staff, such as warm welcomes and romantic preparations, which contributed to making their stays memorable. The consistent kindness and helpfulness demonstrated by the team left a lasting impression on visitors, who repeatedly described the staff as extremely attentive, friendly and competent. Overall, the professional and courteous nature of the Hôtel de Gruyères' staff played a significant role in enhancing the guests' experience, making it a highly recommended destination for travelers seeking excellent service.

Wi-Fi
The WiFi at Hôtel de Gruyères has received mixed feedback from guests. Many have found the service to be simple and satisfactory with no major issues reported. However, some guests have experienced occasional instability and found the connection to be unreliable at times. The signal strength can be a specific issue in certain rooms, leading to partial functionality. While the WiFi is not fast, it is generally decent and meets basic needs. The hotel offers free WiFi service, which adds value despite some inconsistencies in performance.

Spa
The wellness facilities at Hôtel de Gruyères receive a mix of feedback, but many guests appreciate the amenities available. Highlights include the spa area, which features services such as a sauna, steam bath and hammam, often included in the hotel's offerings. Some reviews praise the lovely and very good spa, as well as the convenience of having wellness services directly below their rooms. The space also includes a gym, rounding out the wellness suite.

However, there are mentions of areas needing attention with some guests noting that certain facilities seemed a bit neglected or were temporarily unavailable. The sauna, steam room and Turkish bath received positive remarks when operational, though the small size of the spa area is sometimes highlighted and the lack of an outdoor pool is noted.

Overall, while the spa and wellness offerings at Hôtel de Gruyères generally satisfy guests, there are occasional reports of limited availability and service interruptions.

Gym
Hôtel de Gruyères offers a well-equipped fitness center, albeit on the smaller side, complemented by a spa area that includes a Hammam and sauna. The gym operates around the clock, providing guests with 24-hour access. The availability of yoga classes further enhances the fitness offerings, although some guests noted that the gym can feel crowded due to its compact size. Overall, guests can expect a small yet functional fitness environment that caters to various wellness needs.

Family
Hôtel de Gruyères offers a welcoming and family-friendly atmosphere, ideal for those traveling with children. The hotel features family rooms that are designed to accommodate various family sizes comfortably. Guests have noted that their children particularly enjoyed the family room, which can comfortably fit four people. Some rooms even come with separate bedrooms, adding an extra layer of convenience and privacy for families. Despite a few comments suggesting that some rooms might feel a bit small, the overall experience of families has been positive, making it a lovely spot for a family stay. With its great location, guests can enjoy a fulfilling family time together both at the hotel and in the surrounding area.

3 Star
Hôtel de Gruyères offers a reasonable and affordable option for travelers looking to stay within a three-star accommodation. Guests find that the hotel provides good value for money, making it a viable choice for a night’s stay. While some mention that the facilities are somewhat dated and the overall building could benefit from renovation, others appreciate the rustic charm the rooms provide. Although the facilities might not fully align with typical three-star expectations, it remains a practical option within the spectrum of the Swiss hotel industry.

Dog Friendly
Hôtel de Gruyères is praised for its dog-friendly environment, offering a welcoming atmosphere for pet owners. Many guests appreciated that dogs are allowed and noted the pet-friendly policies of the establishment. The hotel does charge CHF 20 per night for a dog, a point of contention for some who felt the fee was high compared to the room rates. Nonetheless, the charm of the sweetly furnished rooms and the general acceptance of pets were highlights for those traveling with their furry friends. The friendliness of the dog-welcomed areas further enhances the overall experience for pet owners, making it a favorable choice for those seeking pet-friendly accommodation.


No, Hôtel de Gruyères doesn't have any pool.

Yes, a spa is available at Hôtel de Gruyères.

Yes, Hôtel de Gruyères welcomes dogs.

Yes, parking facilities are available at Hôtel de Gruyères.

Yes, Hôtel de Gruyères has a gym.

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