Pousada Monte Felice Recanto da Lua

Gramado -29.38455400, -50.88364000 , Rua Antonio Accorsi, 322 (Show on Map)
9.4
Excellent


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Summary of reviewsPousada Monte Felice Recanto da Lua offers a charming retreat for visitors to Gramado, praised for its serene location and attentive service. The inn is ideally situated in a quiet and green area that offers tranquility without sacrificing access to key attractions. It maintains a cozy, home-like setting, allowing guests to unwind after exploring nearby sites like Borges de Medeiros and Lago Negro.

Accommodations are celebrated for their cleanliness and comfort, with rooms exuding a pleasant fragrance and providing an inviting atmosphere. Guests appreciate the well-maintained facilities, which contribute to a relaxing stay. The staff plays a pivotal role in enhancing the experience, consistently delivering friendly and professional service throughout guests' visits. The reception team stands out for its warmth and helpfulness, ensuring guests feel welcomed and catered to.

Breakfast at the pousada is a highlight, offering a delightful start to the day. The buffet features a variety of options, from freshly baked items to fruits and hot dishes, contributing to an excellent dining experience. While there are occasional mentions of limited variety, particularly for those with dietary restrictions, the overall sentiment is positive, with many appreciating the homemade touches.

Though the beds receive mixed reviews, guests largely find them comfortable, complemented by quality sheets and a cozy room ambiance. The tranquility of the inn is occasionally disrupted by minor noise issues near staircases and concerns over room size not meeting expectations, but these are outweighed by the overall positive reception of the accommodations.

The wifi service is generally satisfactory, though some guests report signal issues in rooms, particularly during inclement weather. Parking facilities are appreciated for their security and convenience, despite some challenges with space and maneuverability during peak times.

In summary, Pousada Monte Felice Recanto da Lua is lauded for its serene and convenient location, exceptional cleanliness, and warm hospitality. It offers a comforting and welcoming environment, making it a favored choice for those seeking a relaxing stay in Gramado.
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Inn Taking Steps Towards Sustainability

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Room Types
Deluxe Triple Room With wooden flooring, this spacious room features garden views, as well as minibar, 32'' LED TV, heating, air-conditioning and private bathroom.

Standard Triple Room This triple room features air conditioning, a ceiling fan, a 26-inch LED TV, minibar, telephone, blackout curtains, hardwood floors and free WiFi. Private bathroom comes with a hot shower and a hairdryer. Please note, this room is only accessible by stairs.

Standard Double Room This double room has air conditioning and minibar. It is accessible by stairs only.

Luxury Quadruple Room This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.

Standard Quadruple Room This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.

Deluxe Double or Twin Room This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom.

Guest Reviews
9.4
Excellent
Location
Pousada Monte Felice Recanto da Lua enjoys high praise for its location in Gramado, offering guests an ideal blend of convenience and tranquility. The inn is situated in a peaceful area surrounded by greenery, providing a serene escape from the bustling city center while still being close enough for easy access to local attractions. Many reviews highlight the proximity to the city center, with some noting that a pleasant walk or a short drive leads to key tourist spots like Borges de Medeiros and Lago Negro. Guests appreciate the quiet street the inn is located on, which allows for a restful stay without compromising on accessibility to restaurants and shops.

The accommodations themselves are described as cozy and clean, complemented by well-maintained facilities and attentive service. The quaint charm of the inn makes it a delightful place to retreat to after exploring the city. The staff receives commendation for its exceptional service, ensuring a friendly and welcoming environment throughout guests' stay. Breakfast offerings are a particular highlight, contributing to the overall excellent cost-benefit of staying at the pousada. Whether traveling by foot or car, guests find the location convenient for venturing out into the wider area while enjoying the comfort and quietude of a home-like setting.

Breakfast
Pousada Monte Felice Recanto da Lua has garnered numerous positive remarks regarding its breakfast offerings, which are consistently praised for their deliciousness and variety. Guests frequently describe the breakfast as excellent, wonderful, or spectacular, highlighting the extensive range of options available each morning. The breakfast buffet stands out for its abundance and inclusion of diverse selections that range from freshly baked breads and cakes to a rich array of fruits, cold cuts, cheeses, and hot items like scrambled eggs and sausages.

The atmosphere during breakfast is noted for being cozy and welcoming, with attentive staff contributing to a pleasant dining experience. The ability of the staff to accommodate guests' needs, such as flexible timing and heating mate water, is appreciated, enhancing the overall hospitality of the pousada.

Despite overwhelmingly positive feedback, several reviews point out the simplicity and occasional lack of variety, particularly for guests with dietary restrictions. While some guests felt the breakfast could be more diverse or include more protein options, most found it to be rich and satisfying with homemade touches that add charm to the meal. Overall, Pousada Monte Felice Recanto da Lua offers a delightful breakfast experience marked by plentiful choices and attentive service.

Rooms
Pousada Monte Felice Recanto da Lua offers guests a delightful experience with a focus on comfort and cleanliness. The rooms are frequently praised for being cozy and well-maintained, with many reviewers noting their pleasant fragrance and immaculate cleanliness. Beds are generally comfortable, although some guests mentioned softness and wear as minor drawbacks. The amenities, including air conditioning, heating, and excellent showers, contribute to a relaxing stay. While rooms are often described as spacious and well-organized, there are occasional comments about smaller spaces and tight bathrooms, particularly when images and expectations don't match reality.

Despite some noise concerns near staircases and the occasional mix-up in reservation, the ambiance of the inn remains consistently inviting. Guests enjoy the quiet and peaceful atmosphere, along with the attentive and friendly staff that enhance the overall experience. Special mentions of the staff at the breakfast and coffee shop add to the welcoming environment, with breakfast notably receiving high praise. Overall, Pousada Monte Felice Recanto da Lua stands out for its cleanliness, comfort, and cozy atmosphere, making it a favored choice among visitors seeking a pleasant getaway.

Beds
When it comes to the beds at Pousada Monte Felice Recanto da Lua, there is a blend of positive and constructive feedback from guests. Many reviews highlight the beds as being comfortable, with numerous mentions of them being good, great, and even excellent. Guests often describe their beds as being very comfortable, warm, and soft, providing a wonderful experience for resting at the end of the day. Additionally, the quality of the sheets is appreciated, and the rooms themselves offer a comfortable ambiance.

However, some guests noted areas for improvement. Several reviews mention issues with the mattresses, such as being too soft, worn out, or in need of replacement. There are also comments about bed size, with suggestions that they could be larger, and instances of them being noisy or crooked. While the pillows generally receive praise, there are a few mentions of them being hard alongside some mattresses.

Overall, while the beds are mostly well-received for their comfort, attention to mattress quality and bed size could enhance the experience further.

Cleanliness
Pousada Monte Felice Recanto da Lua consistently impresses guests with its exceptional cleanliness and well-maintained facilities. Reviews highlight the impeccably clean and organized environment, where both rooms and communal areas are kept in pristine condition. Visitors frequently praise the inn's fragrant and cozy atmosphere, with clean bed linens and comfortable accommodations being a common theme. The dedication of the housekeeping staff is evident, with many guests commending their efforts in maintaining spotless and pleasant-smelling surroundings. Alongside the commendable cleanliness, guests also appreciate the attentive service provided by the staff, enhancing their overall experience at this cozy and inviting establishment.

Staff
Nestled in a cozy corner near the city center, Pousada Monte Felice Recanto da Lua stands out for its extraordinary dedication to guest satisfaction, largely attributed to its exceptional staff. Guests repeatedly commend the kindness and friendliness experienced at the reception and throughout their stay, remarking that the attentiveness and politeness of the team significantly elevate their experience. The staff consistently go above and beyond to ensure every need is met, offering not only assistance but doing so with remarkable warmth and professionalism.

The reception team, featuring individuals such as Roger, Rodrigo, Bruna, Anderson, and others, receives special acclaim for their charisma and willingness to help, creating a welcoming and accommodating environment that makes guests feel right at home. In addition to the superb service, guests enjoy a delightful breakfast that complements the overall hospitable ambiance of the inn.

The warmth and exceptional service provided by the staff are often cited as the highlights of this establishment, with many visitors describing their interactions as unparalleled and the team as the finest attraction of the accommodation. Such consistent praise for the staff's dedication and service underlines Pousada Monte Felice Recanto da Lua's commitment to hospitality, comfort, and tranquility, making it a preferred choice for travelers seeking a memorable stay.

Wi-Fi
Guests of Pousada Monte Felice Recanto da Lua generally appreciate the good quality of the wifi throughout the property. The internet signal is described as working well and maintaining a good quality under typical conditions. However, there are some recurring concerns about the coverage and strength of the wifi in individual rooms. Many guests noted that the wifi signal weakens significantly in rooms, especially when doors are closed, and that the internet connection becomes unreliable during heavy rain. Additionally, some reviews mention a limited number of outlets in the rooms, which may affect device charging convenience. Despite these challenges, the overall sentiment towards the wifi and internet facilities is generally positive, although improvements in coverage and outlet availability would enhance the guest experience.

Parking
Pousada Monte Felice Recanto da Lua offers guests the convenience of free, private parking. Visitors appreciate the feeling of safety and security with their vehicles kept in a dedicated space. While some praise the excellent and ample parking facilities, others note that the parking area can be a bit tight, with limited spaces available. This occasionally requires some creative maneuvering, particularly during peak times. In some instances, guests have preferred to park on the street for easier access. Despite these minor challenges, the availability of covered garage options and the general adequacy of parking make it a reasonably good fit for guests traveling with cars.


No, Pousada Monte Felice Recanto da Lua doesn't have any pool.

No, a spa isn't available at Pousada Monte Felice Recanto da Lua.

No, Pousada Monte Felice Recanto da Lua doesn't allow dogs.

Yes, parking facilities are available at Pousada Monte Felice Recanto da Lua.

No, Pousada Monte Felice Recanto da Lua doesn't have a gym.

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