Hotel Glamour da Serra
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Summary of reviewsHotel Glamour da Serra receives high praise from guests for its many outstanding features, making it a popular choice for visitors to Gramado. Its exceptional location is frequently highlighted, as it is situated in the heart of the city, near key attractions, restaurants and shops. This prime position allows easy access to various tourist destinations and essential amenities without the need for a car, providing a balance of convenience and comfort.
One of the standout features of the hotel is its breakfast offering. Guests appreciate the wide variety of fresh fruits, breads, cakes, savory options and local specialties. The breakfast is described as generous, delicious and of exceptional quality with many guests considering it one of the best in Gramado.
The rooms at Hotel Glamour da Serra are regularly praised for their comfort and cleanliness. Many guests find the accommodations spacious, well-maintained and equipped with comfortable beds and quality linens. The bathrooms are generally well-received for their space and the strength of their hot showers. However, some reviews note minor issues such as outdated decor or occasional maintenance needs.
Cleanliness is another area where the hotel excels with guests frequently commenting on the immaculate condition of the rooms and common areas. The housekeeping staff is commended for their diligence and attention to detail, ensuring a consistently tidy environment.
The exceptional staff at Hotel Glamour da Serra is often highlighted in reviews. Guests describe the team as attentive, friendly and professional, contributing significantly to a positive experience. Specific mentions of staff members like Jonathan and Tiago reflect the personal and welcoming service provided.
For families, Hotel Glamour da Serra proves to be a great choice. Spacious family rooms, helpful amenities like cribs and high chairs and a pet-friendly policy make it an ideal destination for those traveling with children. The hotel's proximity to attractions and its peaceful environment add to its appeal for family vacations.
Despite the hotel's many strengths, some areas need improvement. The Wi-Fi service, in particular, is often criticized as being weak and unreliable, especially in guest rooms. Additionally, while the hotel offers free parking, the limited and tight spaces can be challenging for guests, especially those with larger vehicles.
Overall, Hotel Glamour da Serra delivers a comfortable and welcoming stay with its prime location, excellent breakfast, clean and comfortable rooms and exceptional staff service. While there are minor areas for improvement, the hotel remains a favored choice for visitors looking to immerse themselves in Gramado's vibrant city life.
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One of the standout features of the hotel is its breakfast offering. Guests appreciate the wide variety of fresh fruits, breads, cakes, savory options and local specialties. The breakfast is described as generous, delicious and of exceptional quality with many guests considering it one of the best in Gramado.
The rooms at Hotel Glamour da Serra are regularly praised for their comfort and cleanliness. Many guests find the accommodations spacious, well-maintained and equipped with comfortable beds and quality linens. The bathrooms are generally well-received for their space and the strength of their hot showers. However, some reviews note minor issues such as outdated decor or occasional maintenance needs.
Cleanliness is another area where the hotel excels with guests frequently commenting on the immaculate condition of the rooms and common areas. The housekeeping staff is commended for their diligence and attention to detail, ensuring a consistently tidy environment.
The exceptional staff at Hotel Glamour da Serra is often highlighted in reviews. Guests describe the team as attentive, friendly and professional, contributing significantly to a positive experience. Specific mentions of staff members like Jonathan and Tiago reflect the personal and welcoming service provided.
For families, Hotel Glamour da Serra proves to be a great choice. Spacious family rooms, helpful amenities like cribs and high chairs and a pet-friendly policy make it an ideal destination for those traveling with children. The hotel's proximity to attractions and its peaceful environment add to its appeal for family vacations.
Despite the hotel's many strengths, some areas need improvement. The Wi-Fi service, in particular, is often criticized as being weak and unreliable, especially in guest rooms. Additionally, while the hotel offers free parking, the limited and tight spaces can be challenging for guests, especially those with larger vehicles.
Overall, Hotel Glamour da Serra delivers a comfortable and welcoming stay with its prime location, excellent breakfast, clean and comfortable rooms and exceptional staff service. While there are minor areas for improvement, the hotel remains a favored choice for visitors looking to immerse themselves in Gramado's vibrant city life.
Dog Friendly Hotel
Hotel Glamour da Serra is tagged as a hotel with pet-friendly accommodations.
Hotel near Nightlife Spots
Located on Rua João Petry, a street situated very close to the core central area with its array of bars and restaurants. Provides easy access to Gramado's evening entertainment options.
3-Star Hotel
This hotel offers comfortable accommodations. It is appreciated for its service and overall guest experience.
Family Friendly Hotel
Business Hotel
Hotel with Parking
Guest Reviews
The Hotel Glamour da Serra is frequently lauded for its exceptional location in the heart of Gramado, providing guests with convenient access to the city's main attractions, restaurants and shops. Nestled mere meters from popular spots like the Covered Street and Borges de Medeiros Avenue, it's a perfect starting point for exploring the city by foot. Visitors often highlight the hotel's central position, emphasizing how easy it is to walk to various tourist destinations, the bus station and essential amenities such as pharmacies and supermarkets. This prime location, coupled with the clean and comfortable accommodations, ensures that the hotel remains a favorite among travelers seeking a balance of convenience and comfort while visiting Gramado. The proximity to everything and the ease of getting around without needing a car make it an excellent choice for anyone looking to fully immerse themselves in the vibrant city life.
Hotel Glamour da Serra consistently receives high praise for its breakfast offerings. Guests rave about the wide variety of fruits, breads, cakes and savory options, noting that dishes often change from day to day to keep things fresh and appealing. The breakfast is described as generous, abundant and delicious with many guests highlighting the exceptional quality and taste of the food.
The breakfast is also lauded for its completeness with plenty of hot and cold options to satisfy diverse preferences, including meats, cheeses and even natural juices. Some guests mention the inclusion of local specialties, adding a regional flair to the meal. Fresh and warm food, along with excellent coffee, contribute to making the breakfast experience top-notch.
While the majority of reviews are overwhelmingly positive, a few guests noted areas for improvement, such as the need for more variety or specific dietary options like lactose-free or gluten-free products. There were also occasional comments about the breakfast becoming repetitive.
Overall, the breakfast at Hotel Glamour da Serra is a standout feature, making it a delightful way to start the day for most guests. With a focus on variety, freshness and exceptional quality, it earns high marks and is often described as one of the best breakfasts in Gramado.
Hotel Glamour da Serra offers a range of accommodations that often receive high praise for their spaciousness and comfort. Many guests have commented on the large, airy rooms with comfortable beds and spacious wardrobes, which contribute to an overall cozy and welcoming atmosphere. The rooms are frequently described as very clean and well-maintained with excellent room cleaning services ensuring fresh-smelling linens and towels.
Several reviews highlight the superior comfort of the beds with warm, thick blankets and hypoallergenic options available, making for a restful night's sleep. The bathrooms generally receive favorable mentions, noted for being spacious with strong, hot showers and good-quality toiletries. Some rooms even boast beautiful views and private balconies, enhancing the stay with additional outdoor space and fresh air.
The hotel seems to have a good mix of room sizes, including some very spacious options that are well-organized and thoughtfully decorated, while others are more compact but still cozy and functional. However, there are some mentions of smaller rooms and issues with room allocation, suggesting that not all rooms are created equal.
Despite the many positive aspects, a few reviews point out areas for improvement. There are occasional reports of outdated decorations and the need for minor repairs in some rooms. Additionally, some guests faced issues with room heating or air conditioning, poor lighting and musty odors.
On the whole, Hotel Glamour da Serra is very well-received for its spacious, clean and comfortable rooms, offering a warm and inviting stay. However, potential guests might want to clarify their room preferences and ensure they get a room that matches their expectations.
Hotel Glamour da Serra offers guests a mixed experience when it comes to the comfort of their beds. On a positive note, many reviews highlight the comfortable and cozy nature of the beds with some guests calling them wonderful, super comfortable and even heavenly soft. Clean and fresh bedsheets are consistently mentioned, contributing to a very good sleep quality. The pillows are often described as supportive and of high quality, adding to the overall restful experience.
Moreover, guests frequently appreciate the large, spacious beds, including king-size options that are particularly delightful. The bedding is praised for being soft with very good, high-quality linens. In many instances, the comfort quality of the bedding is rated highly with some referring to the beds as exceptional.
However, there are notable inconsistencies. A few guests encountered old or worn-out mattresses with some reporting issues like sunken or split beds. This has led to discomfort for those affected, bringing attention to the need for better quality control. Additionally, occasional mentions of hard or narrow beds, disappointing beds and poor mattress conditions suggest that experiences can vary significantly between rooms.
In summary, while the general consensus points to a pleasing and comfortable stay at Hotel Glamour da Serra, guests should be aware of potential variances in bed quality and ensure to check their room's specific condition upon arrival.
Hotel Glamour da Serra has earned consistent praise for its immaculate cleanliness from its guests. Reviews highlight that the bedding and towels are always clean and fresh, adding an extra layer of comfort. Guests have reported that rooms exude a strong, pleasant smell of clean linens upon arrival. The overall environment, from the rooms to common areas, is described as well-organized and spotless with impeccable maintenance. The daily room cleaning services are efficient and thorough, ensuring that accommodations are consistently tidy and inviting.
Common bathrooms are kept to high standards, providing a pristine and hygienic environment for all guests. Many reviews commend the hotel’s diligent housekeeping staff, noting their politeness and attention to detail. Additionally, the hotel adheres to rigorous sanitization protocols, especially important in the current health climate, making guests feel safe and well-cared-for.
However, a few reviews did note occasional lapses in thoroughness, mentioning dust in some areas and insufficient room cleaning at times. Despite these isolated incidents, the majority sentiment strongly leans towards a high standard of cleanliness and good hygiene practices throughout the hotel, ensuring that guests enjoy a comfortable and clean stay.
Guests at Hotel Glamour da Serra have consistently praised the hotel staff for their exceptional service. The team is frequently described as attentive, friendly and highly professional. Many reviews highlight the polite and welcoming nature of the employees, particularly emphasizing the warmth and efficiency of the reception staff. Notable mentions were given to individuals like Jonathan and Tiago for their attentiveness and helpfulness.
The breakfast staff and housekeepers also receive significant approval, being noted for their dedication and meticulous attention to cleanliness. Additionally, the hotel's management is commended for being accommodating, contributing positively to guests' overall experience.
Despite overwhelmingly positive feedback, a few reviews mentioned instances of rudeness and unprofessionalism, particularly at the reception. Some guests experienced delays in service and felt that a few staff members could improve their friendliness and efficiency. However, these instances appear to be exceptions rather than the norm.
Overall, the staff at Hotel Glamour da Serra are recognized for creating a welcoming and hospitable environment, making guests feel at home and enhancing their stay with courteous and responsive service. Their dedication to excellent customer service is a standout feature of the hotel.
Hotel Glamour da Serra aims to provide a comfortable stay for its guests, but it appears that its Wi-Fi service has room for improvement. Although there is good coverage in public areas, the experience with the internet in the guest rooms has been largely unsatisfactory. Many reviews highlight that the Wi-Fi signal is often weak, unreliable and slow with frequent connectivity issues that can make it nearly impossible to use at times. Some guests found that the Wi-Fi did not work at all in their rooms or was very unstable, causing disruptions.
The weak signal strength and poor reception are common concerns, especially on higher floors or in certain areas of the hotel. There were mentions of the internet speed being slow and the connection dropping intermittently, which added to the frustration of guests trying to stay connected.
While the hotel's Wi-Fi service does work well in public spaces, the recurring issues in private areas make it clear that the hotel needs to address and enhance its internet connectivity to meet the expectations of its guests.
Parking at Hotel Glamour da Serra is a mixed bag with both positives and negatives. On the plus side, the hotel offers free parking, which can be a significant advantage for travelers looking to save on additional costs. The parking is conveniently located next to the hotel and accessible with options including private, underground and open-air lots. The parking facility is secure and provides easy in-and-out access, adding to its convenience.
However, the parking situation is not without its challenges. Numerous reviews highlight that the parking spaces are limited and tightly packed, making it difficult for guests, especially those with larger vehicles, to maneuver. The limited availability often results in a first-come, first-served scenario and during peak times, finding a spot can be a struggle. Some guests have mentioned having to reserve a slot or even pay extra for parking. The garage is described as very tight and navigating in and out can be cumbersome. Additionally, the parking area is under construction and reportedly lacks proper flooring, which can be problematic in wet conditions. The external garage occasionally experiences delays in opening, which is less than ideal during rainy weather.
While the hotel does make an effort to provide parking, the limited spaces and tight conditions can lead to inconvenience. Despite these drawbacks, the complimentary nature of the service and its direct access to the hotel are significant benefits that many guests appreciate.
Hotel Glamour da Serra emerges as an ideal destination for families seeking a comfortable and welcoming environment in the heart of Gramado. This family-oriented hotel is equipped with spacious and well-organized family rooms, making it perfect for those traveling with children. They ensure a cozy atmosphere with amenities like guest cribs, extra beds and high chairs for babies at breakfast. The warm ambiance and home-style comforts make it feel like a home away from home, perfect for creating family memories.
Helpful staff enhance the experience by assisting with tour bookings and restaurant recommendations, while the games room keeps younger guests entertained and engaged. The hotel's pet-friendly policy allows furry family members to join the fun, adding to the overall family-friendly experience. Conveniently located close to city attractions, restaurants and shops, the hotel offers great value for its prime location.
Guests have consistently praised the hotel's peaceful hallways, contributing to a restful stay despite occasional noise interruptions. All things considered, Hotel Glamour da Serra provides a fantastic place for families looking to explore Gramado, ensuring a mix of comfort, convenience and joy.
Hotel Glamour da Serra is highly regarded for its prime location in relation to the vibrant nightlife of the area. Guests frequently praise the hotel's proximity to numerous bars, restaurants and evening activities, making it a convenient choice for those looking to explore local entertainment options. The hotel staff's recommendations for nightlife are also well appreciated, helping guests make the most of their evenings.
However, the bustling nightlife can occasionally lead to noise disturbances late at night with some guests mentioning specific incidents such as people singing religious hymns or general nighttime noise. Despite this, the hotel's excellent positioning near main attractions and nightlife spots garners a lot of positive feedback, highlighting it as an ideal spot for those interested in experiencing the energetic local scene.
Hotel Glamour da Serra is a traditional hotel that aligns with the standard expectations of a three-star establishment. Guests have noted it offers good quality-price ratio and fair cost benefit, making it an excellent choice for families and budget-conscious travelers. The accommodations and amenities maintain a clean and comfortable three-star standard with a particular emphasis on cost-effectiveness.
The level of service and hospitality is described as being up to three-star expectations and while the breakfast is considered average, the overall quality of the stay is seen positively. Some reviews pointed out that the hotel excels within its three-star classification, providing the best three-star experience in recent years.
Despite some feedback that the experience can be underwhelming compared to other three-star hotels, many guests recommend it for its value and comfort. Hotel Glamour da Serra stands out as a solid three-star option in terms of cleanliness, service and affordability.
Hotel Glamour da Serra receives mixed reviews regarding its suitability for business travelers. While some guests find it ideal, convenient and even great for business travel with ample space for business needs, others highlight significant drawbacks. Complaints include the need for upgrades in the business center, limited workspace and the absence of desks suitable for laptops. Furthermore, poor WiFi signal during business hours and noise issues detract from its appeal as a business hotel. Overall, despite some positive feedback, there are notable inconsistencies in its facilities and services for business purposes.
Hotel Glamour da Serra is recognized for its exceptional pet-friendly policy, pleasing many guests with the warm reception extended to their dogs. Pets are not only allowed but welcomed with open arms, providing a clear indication of the hotel's inclusive atmosphere. The facilities available ensure pets have access to almost the entire hotel, making it a convenient stay for pet owners. Many guests found the rooms cozy and adequately comfortable for their pets. However, it’s worth noting that some have expressed concerns regarding the additional pet charge, which does not appear to include specific amenities for pets. Despite this, the overall feedback highlights a positive experience for both guests and their furry companions, contributing to the hotel's reputation as a pet-friendly haven.
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Breakfast
The breakfast is also lauded for its completeness with plenty of hot and cold options to satisfy diverse preferences, including meats, cheeses and even natural juices. Some guests mention the inclusion of local specialties, adding a regional flair to the meal. Fresh and warm food, along with excellent coffee, contribute to making the breakfast experience top-notch.
While the majority of reviews are overwhelmingly positive, a few guests noted areas for improvement, such as the need for more variety or specific dietary options like lactose-free or gluten-free products. There were also occasional comments about the breakfast becoming repetitive.
Overall, the breakfast at Hotel Glamour da Serra is a standout feature, making it a delightful way to start the day for most guests. With a focus on variety, freshness and exceptional quality, it earns high marks and is often described as one of the best breakfasts in Gramado.
Rooms
Several reviews highlight the superior comfort of the beds with warm, thick blankets and hypoallergenic options available, making for a restful night's sleep. The bathrooms generally receive favorable mentions, noted for being spacious with strong, hot showers and good-quality toiletries. Some rooms even boast beautiful views and private balconies, enhancing the stay with additional outdoor space and fresh air.
The hotel seems to have a good mix of room sizes, including some very spacious options that are well-organized and thoughtfully decorated, while others are more compact but still cozy and functional. However, there are some mentions of smaller rooms and issues with room allocation, suggesting that not all rooms are created equal.
Despite the many positive aspects, a few reviews point out areas for improvement. There are occasional reports of outdated decorations and the need for minor repairs in some rooms. Additionally, some guests faced issues with room heating or air conditioning, poor lighting and musty odors.
On the whole, Hotel Glamour da Serra is very well-received for its spacious, clean and comfortable rooms, offering a warm and inviting stay. However, potential guests might want to clarify their room preferences and ensure they get a room that matches their expectations.
Beds
Moreover, guests frequently appreciate the large, spacious beds, including king-size options that are particularly delightful. The bedding is praised for being soft with very good, high-quality linens. In many instances, the comfort quality of the bedding is rated highly with some referring to the beds as exceptional.
However, there are notable inconsistencies. A few guests encountered old or worn-out mattresses with some reporting issues like sunken or split beds. This has led to discomfort for those affected, bringing attention to the need for better quality control. Additionally, occasional mentions of hard or narrow beds, disappointing beds and poor mattress conditions suggest that experiences can vary significantly between rooms.
In summary, while the general consensus points to a pleasing and comfortable stay at Hotel Glamour da Serra, guests should be aware of potential variances in bed quality and ensure to check their room's specific condition upon arrival.
Cleanliness
Common bathrooms are kept to high standards, providing a pristine and hygienic environment for all guests. Many reviews commend the hotel’s diligent housekeeping staff, noting their politeness and attention to detail. Additionally, the hotel adheres to rigorous sanitization protocols, especially important in the current health climate, making guests feel safe and well-cared-for.
However, a few reviews did note occasional lapses in thoroughness, mentioning dust in some areas and insufficient room cleaning at times. Despite these isolated incidents, the majority sentiment strongly leans towards a high standard of cleanliness and good hygiene practices throughout the hotel, ensuring that guests enjoy a comfortable and clean stay.
Staff
The breakfast staff and housekeepers also receive significant approval, being noted for their dedication and meticulous attention to cleanliness. Additionally, the hotel's management is commended for being accommodating, contributing positively to guests' overall experience.
Despite overwhelmingly positive feedback, a few reviews mentioned instances of rudeness and unprofessionalism, particularly at the reception. Some guests experienced delays in service and felt that a few staff members could improve their friendliness and efficiency. However, these instances appear to be exceptions rather than the norm.
Overall, the staff at Hotel Glamour da Serra are recognized for creating a welcoming and hospitable environment, making guests feel at home and enhancing their stay with courteous and responsive service. Their dedication to excellent customer service is a standout feature of the hotel.
Wi-Fi
The weak signal strength and poor reception are common concerns, especially on higher floors or in certain areas of the hotel. There were mentions of the internet speed being slow and the connection dropping intermittently, which added to the frustration of guests trying to stay connected.
While the hotel's Wi-Fi service does work well in public spaces, the recurring issues in private areas make it clear that the hotel needs to address and enhance its internet connectivity to meet the expectations of its guests.
Parking
However, the parking situation is not without its challenges. Numerous reviews highlight that the parking spaces are limited and tightly packed, making it difficult for guests, especially those with larger vehicles, to maneuver. The limited availability often results in a first-come, first-served scenario and during peak times, finding a spot can be a struggle. Some guests have mentioned having to reserve a slot or even pay extra for parking. The garage is described as very tight and navigating in and out can be cumbersome. Additionally, the parking area is under construction and reportedly lacks proper flooring, which can be problematic in wet conditions. The external garage occasionally experiences delays in opening, which is less than ideal during rainy weather.
While the hotel does make an effort to provide parking, the limited spaces and tight conditions can lead to inconvenience. Despite these drawbacks, the complimentary nature of the service and its direct access to the hotel are significant benefits that many guests appreciate.
Family
Helpful staff enhance the experience by assisting with tour bookings and restaurant recommendations, while the games room keeps younger guests entertained and engaged. The hotel's pet-friendly policy allows furry family members to join the fun, adding to the overall family-friendly experience. Conveniently located close to city attractions, restaurants and shops, the hotel offers great value for its prime location.
Guests have consistently praised the hotel's peaceful hallways, contributing to a restful stay despite occasional noise interruptions. All things considered, Hotel Glamour da Serra provides a fantastic place for families looking to explore Gramado, ensuring a mix of comfort, convenience and joy.
Nightlife
However, the bustling nightlife can occasionally lead to noise disturbances late at night with some guests mentioning specific incidents such as people singing religious hymns or general nighttime noise. Despite this, the hotel's excellent positioning near main attractions and nightlife spots garners a lot of positive feedback, highlighting it as an ideal spot for those interested in experiencing the energetic local scene.
3 Star
The level of service and hospitality is described as being up to three-star expectations and while the breakfast is considered average, the overall quality of the stay is seen positively. Some reviews pointed out that the hotel excels within its three-star classification, providing the best three-star experience in recent years.
Despite some feedback that the experience can be underwhelming compared to other three-star hotels, many guests recommend it for its value and comfort. Hotel Glamour da Serra stands out as a solid three-star option in terms of cleanliness, service and affordability.
Business
Dog Friendly
No, Hotel Glamour da Serra doesn't have any pool.
No, a spa isn't available at Hotel Glamour da Serra.
Yes, Hotel Glamour da Serra welcomes dogs.
Yes, parking facilities are available at Hotel Glamour da Serra.
No, Hotel Glamour da Serra doesn't have a gym.
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