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5-Star Hotels with Spa in Gramado
50 HOTELS IN GRAMADORanking can be influenced by the commissions we receive.
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Categories
Spa
5 Star
Luxury
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Summary of reviews
Chateau Laghetto Collection Oficial, located in the serene and picturesque region of Gramado, receives consistent praise for its stunning location. Guests appreciate the breathtaking views of the Serra Gaúcha and the quiet yet accessible neighborhood. The hotel's position allows for a tranquil escape close to nature while remaining convenient to Gramado’s attractions. Its brand new, clean and fragrant facilities, combined with friendly staff and a varied breakfast, contribute to an overall positive experience.
The breakfast at Chateau Laghetto Collection Oficial is frequently highlighted as a high point with guests lauding the variety and quality of the offerings which include a wide selection of breads, fruits, cold cuts, pastries and fresh natural juices. The breakfast service is commended for its efficiency and attentiveness, set against a backdrop of an incredible view. Minor suggestions for improvement include expanding options for specific dietary needs and addressing occasional service confusion.
The dining experience during dinner receives mixed reviews. While some guests find the food good and reasonably priced and highlight specific dishes like the mignon risotto, others note a lack of variety and inconsistency in food quality. There are also some service concerns, pointing to the need for better-trained waitstaff and more menu options to enhance the dining experience.
Rooms at the hotel are highly praised for their spaciousness, cleanliness and thoughtful design. Many rooms come with living areas, kitchens and luxurious bathrooms, giving a feel of complete apartments. Guests particularly enjoy the comfortable beds and superb views with some rooms offering private pools. Despite minor issues like the size of the bathroom box and occasional housekeeping lapses, the overall impression remains highly positive with guests frequently describing the rooms as luxurious and well-equipped.
Chateau Laghetto Collection Oficial maintains impressively high standards of cleanliness with well-decorated rooms and public areas consistently noted. Isolated concerns do exist, such as occasional missed room cleanings and specific maintenance issues, but these do not significantly detract from the overall perception of a clean and inviting environment.
The staff at Chateau Laghetto Collection Oficial are predominantly described as super attentive, friendly and highly trained, contributing to a welcoming atmosphere. Guests appreciate the exceptional service and attentiveness, though there are occasional mentions of minor training issues among some staff members.
The hotel offers a variety of pool options, including large heated pools and smaller ones with stunning views. While the pool facilities are generally well-received, some guests found the outdoor pool water slightly cold and noted that the large heated pool was sometimes non-operational. Despite these points, the heated pool and sauna are popular among guests.
Families particularly enjoy their stay at Chateau Laghetto Collection Oficial with the hotel's child-friendly amenities such as a great playroom and supervised kids' area being highlights. Although the playroom has limited capacity, it does not significantly impact the overall positive sentiment regarding the hotel's suitability for families.
The beds at Chateau Laghetto Collection Oficial receive high marks for comfort with guests frequently describing them as comfortable and well-sized. Minor complaints include flat pillows and occasionally harsh-feeling sheets, but the general consensus remains positive.
In summary, Chateau Laghetto Collection Oficial stands out for its incredible location, spacious and clean accommodations and excellent staff service, making it a highly recommended choice for visitors to Gramado. The breakfast and family-friendly amenities further enhance the stay, creating a memorable and enjoyable experience.
The breakfast at Chateau Laghetto Collection Oficial is frequently highlighted as a high point with guests lauding the variety and quality of the offerings which include a wide selection of breads, fruits, cold cuts, pastries and fresh natural juices. The breakfast service is commended for its efficiency and attentiveness, set against a backdrop of an incredible view. Minor suggestions for improvement include expanding options for specific dietary needs and addressing occasional service confusion.
The dining experience during dinner receives mixed reviews. While some guests find the food good and reasonably priced and highlight specific dishes like the mignon risotto, others note a lack of variety and inconsistency in food quality. There are also some service concerns, pointing to the need for better-trained waitstaff and more menu options to enhance the dining experience.
Rooms at the hotel are highly praised for their spaciousness, cleanliness and thoughtful design. Many rooms come with living areas, kitchens and luxurious bathrooms, giving a feel of complete apartments. Guests particularly enjoy the comfortable beds and superb views with some rooms offering private pools. Despite minor issues like the size of the bathroom box and occasional housekeeping lapses, the overall impression remains highly positive with guests frequently describing the rooms as luxurious and well-equipped.
Chateau Laghetto Collection Oficial maintains impressively high standards of cleanliness with well-decorated rooms and public areas consistently noted. Isolated concerns do exist, such as occasional missed room cleanings and specific maintenance issues, but these do not significantly detract from the overall perception of a clean and inviting environment.
The staff at Chateau Laghetto Collection Oficial are predominantly described as super attentive, friendly and highly trained, contributing to a welcoming atmosphere. Guests appreciate the exceptional service and attentiveness, though there are occasional mentions of minor training issues among some staff members.
The hotel offers a variety of pool options, including large heated pools and smaller ones with stunning views. While the pool facilities are generally well-received, some guests found the outdoor pool water slightly cold and noted that the large heated pool was sometimes non-operational. Despite these points, the heated pool and sauna are popular among guests.
Families particularly enjoy their stay at Chateau Laghetto Collection Oficial with the hotel's child-friendly amenities such as a great playroom and supervised kids' area being highlights. Although the playroom has limited capacity, it does not significantly impact the overall positive sentiment regarding the hotel's suitability for families.
The beds at Chateau Laghetto Collection Oficial receive high marks for comfort with guests frequently describing them as comfortable and well-sized. Minor complaints include flat pillows and occasionally harsh-feeling sheets, but the general consensus remains positive.
In summary, Chateau Laghetto Collection Oficial stands out for its incredible location, spacious and clean accommodations and excellent staff service, making it a highly recommended choice for visitors to Gramado. The breakfast and family-friendly amenities further enhance the stay, creating a memorable and enjoyable experience.
Categories
Spa
5 Star
Luxury
$
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Summary of reviews
Wyndham Gramado Termas Resort & Spa is nestled on the outskirts of Gramado, providing a serene retreat surrounded by lush natural landscapes. Its proximity to attractions like Snowland and Acquamotion makes it an ideal location for those with a rental car or who enjoy peaceful settings. Despite the distance from downtown, the resort offers spacious, modern accommodations and amenities that cater to guests seeking tranquility away from urban bustle. Free transfers to the downtown area are available, but having a car is recommended for convenience.
Guests often praise the breakfast for its high quality, variety and delicious options, making it a standout feature of the resort. The breakfast offers ample choices with efficient staff maintaining a clean space. However, it can get crowded during peak times, leading to long waits and occasional issues with food replenishment. Despite these minor setbacks, the breakfast experience is generally seen as fantastic.
While breakfast shines, the dining experience at lunch and dinner has received significant criticism due to a lack of variety and quality. Guests report repetitive menus, insufficient portions and unappetizing dishes. Service is often slow and both food and beverages are considered overpriced. The dinner service, in particular, fails to meet the expectations set by the resort's reputation.
The accommodations at Wyndham Gramado Termas Resort & Spa are typically spacious, comfortable and well-decorated, offering modern amenities that cater to families and individual travelers alike. While most guests are satisfied with the room quality, some report maintenance issues like broken doors and faulty air conditioning. Cleanliness is usually praised, though a few reviews note lapses in housekeeping.
Staff at the resort generally receive high marks for their politeness, friendliness and attentiveness. Guests appreciate the efficient and dedicated service across various departments. Yet, there are occasional reports of rudeness and slow service during peak times, suggesting room for improvement in handling high guest volumes.
Wi-Fi service is mixed with many guests finding it functional and satisfactory, while others experience weak or unstable connections. The spa and gym facilities earn positive reviews for their quality and relaxing environment. However, some guests encounter difficulties with scheduling and note that the spa can be crowded at times.
The resort's pools, including heated and thermal options, are highly appreciated for their cleanliness and soothing environments, making them a favorite feature among guests, especially families. Despite the positive feedback, overcrowding can sometimes mar the experience.
Parking is a notable concern with many guests finding the fees expensive and the service poorly managed. Long wait times to retrieve cars are common, particularly during peak periods.
In summary, Wyndham Gramado Termas Resort & Spa excels in providing a tranquil and luxurious escape with high-quality breakfast, spacious rooms and commendable staff service. However, the dining experience, some aspects of room maintenance and parking services leave room for improvement.
Guests often praise the breakfast for its high quality, variety and delicious options, making it a standout feature of the resort. The breakfast offers ample choices with efficient staff maintaining a clean space. However, it can get crowded during peak times, leading to long waits and occasional issues with food replenishment. Despite these minor setbacks, the breakfast experience is generally seen as fantastic.
While breakfast shines, the dining experience at lunch and dinner has received significant criticism due to a lack of variety and quality. Guests report repetitive menus, insufficient portions and unappetizing dishes. Service is often slow and both food and beverages are considered overpriced. The dinner service, in particular, fails to meet the expectations set by the resort's reputation.
The accommodations at Wyndham Gramado Termas Resort & Spa are typically spacious, comfortable and well-decorated, offering modern amenities that cater to families and individual travelers alike. While most guests are satisfied with the room quality, some report maintenance issues like broken doors and faulty air conditioning. Cleanliness is usually praised, though a few reviews note lapses in housekeeping.
Staff at the resort generally receive high marks for their politeness, friendliness and attentiveness. Guests appreciate the efficient and dedicated service across various departments. Yet, there are occasional reports of rudeness and slow service during peak times, suggesting room for improvement in handling high guest volumes.
Wi-Fi service is mixed with many guests finding it functional and satisfactory, while others experience weak or unstable connections. The spa and gym facilities earn positive reviews for their quality and relaxing environment. However, some guests encounter difficulties with scheduling and note that the spa can be crowded at times.
The resort's pools, including heated and thermal options, are highly appreciated for their cleanliness and soothing environments, making them a favorite feature among guests, especially families. Despite the positive feedback, overcrowding can sometimes mar the experience.
Parking is a notable concern with many guests finding the fees expensive and the service poorly managed. Long wait times to retrieve cars are common, particularly during peak periods.
In summary, Wyndham Gramado Termas Resort & Spa excels in providing a tranquil and luxurious escape with high-quality breakfast, spacious rooms and commendable staff service. However, the dining experience, some aspects of room maintenance and parking services leave room for improvement.
Categories
5 Star
Spa
Luxury
$
Info
Summary of reviews
Wish Serrano Resort boasts a superb location in the heart of Gramado, making it an ideal base for exploring the city's main attractions. Many guests appreciate the convenience of being within walking distance of downtown, restaurants and popular tourist spots, while also enjoying beautiful views from its hilltop setting. The hotel's central yet peaceful environment, coupled with well-maintained facilities and attentive staff, adds to its appeal.
Breakfast at the resort is often highlighted for its variety, quality and taste with an extensive selection catering to various dietary needs. Freshly prepared items such as tapioca, waffles and eggs made to order enhance the experience, though the area can become crowded and chaotic at peak times. Despite these occasional organizational challenges, the breakfast is widely regarded as exceptional.
The dinner experience receives mixed feedback. While the resort offers multiple dining options and special event dinners that many guests enjoy, some diners find the prices high and the quality inconsistent. Issues with flavor, service speed and impersonal dining rooms suggest room for improvement.
Rooms at the resort are praised for their spaciousness, comfort, cleanliness and large beds. However, some guests report maintenance issues such as outdated bathrooms and poor lighting, along with occasional noise disturbances. The overall comfort and proximity to main attractions still make the accommodations enjoyable for many.
Cleanliness is a strong point for the resort with both rooms and common areas often described as immaculate and well-maintained. The staff's dedication to cleanliness and creating a comfortable atmosphere is frequently commended, though there are sporadic mentions of areas needing better upkeep.
The resort's staff consistently receives high marks for their attentiveness, friendliness and professionalism. Guests highlight the exceptional hospitality and helpfulness, particularly in areas like valet service, children's activities and room service. The staff's efforts significantly enhance the overall guest experience.
WiFi at the resort is reliable in public areas but can be inconsistent in guest rooms. While it generally meets basic needs and supports in-room entertainment well, improvements in coverage and speed would benefit the overall experience.
The spa is a standout feature, garnering rave reviews for its variety of facilities and excellent service. Guests appreciate the well-maintained saunas, thermal pools and relaxation areas, noting the skilled and friendly spa staff. Occasional maintenance closures are noted, but overall, the spa is a highlight of many guests' stays.
The gym receives mixed feedback; it is well-equipped and available 24 hours but could benefit from newer and additional equipment. Despite some maintenance issues, the gym generally enhances the resort's amenities.
The pool areas, featuring indoor, outdoor and thermal pools, are appreciated for their beauty and heating, though they can become crowded during peak seasons. Maintenance and renovation issues occasionally detract from the experience, but the pools are generally well-regarded.
Parking is a notable concern due to its high cost and the extra charges not being included in the room rates. The valet service is professional but sometimes slow and clearer communication about parking fees would improve guest satisfaction.
Finally, Wish Serrano Resort is highly recommended for families, offering excellent facilities and activities for children, including a well-regarded kids' club and baby area. The family-friendly environment and comprehensive programming make it an ideal destination for vacations with children and larger groups. Overall, the resort provides a comfortable, convenient and enjoyable stay for travelers, especially families.
Breakfast at the resort is often highlighted for its variety, quality and taste with an extensive selection catering to various dietary needs. Freshly prepared items such as tapioca, waffles and eggs made to order enhance the experience, though the area can become crowded and chaotic at peak times. Despite these occasional organizational challenges, the breakfast is widely regarded as exceptional.
The dinner experience receives mixed feedback. While the resort offers multiple dining options and special event dinners that many guests enjoy, some diners find the prices high and the quality inconsistent. Issues with flavor, service speed and impersonal dining rooms suggest room for improvement.
Rooms at the resort are praised for their spaciousness, comfort, cleanliness and large beds. However, some guests report maintenance issues such as outdated bathrooms and poor lighting, along with occasional noise disturbances. The overall comfort and proximity to main attractions still make the accommodations enjoyable for many.
Cleanliness is a strong point for the resort with both rooms and common areas often described as immaculate and well-maintained. The staff's dedication to cleanliness and creating a comfortable atmosphere is frequently commended, though there are sporadic mentions of areas needing better upkeep.
The resort's staff consistently receives high marks for their attentiveness, friendliness and professionalism. Guests highlight the exceptional hospitality and helpfulness, particularly in areas like valet service, children's activities and room service. The staff's efforts significantly enhance the overall guest experience.
WiFi at the resort is reliable in public areas but can be inconsistent in guest rooms. While it generally meets basic needs and supports in-room entertainment well, improvements in coverage and speed would benefit the overall experience.
The spa is a standout feature, garnering rave reviews for its variety of facilities and excellent service. Guests appreciate the well-maintained saunas, thermal pools and relaxation areas, noting the skilled and friendly spa staff. Occasional maintenance closures are noted, but overall, the spa is a highlight of many guests' stays.
The gym receives mixed feedback; it is well-equipped and available 24 hours but could benefit from newer and additional equipment. Despite some maintenance issues, the gym generally enhances the resort's amenities.
The pool areas, featuring indoor, outdoor and thermal pools, are appreciated for their beauty and heating, though they can become crowded during peak seasons. Maintenance and renovation issues occasionally detract from the experience, but the pools are generally well-regarded.
Parking is a notable concern due to its high cost and the extra charges not being included in the room rates. The valet service is professional but sometimes slow and clearer communication about parking fees would improve guest satisfaction.
Finally, Wish Serrano Resort is highly recommended for families, offering excellent facilities and activities for children, including a well-regarded kids' club and baby area. The family-friendly environment and comprehensive programming make it an ideal destination for vacations with children and larger groups. Overall, the resort provides a comfortable, convenient and enjoyable stay for travelers, especially families.
Categories
5 Star
Spa
Luxury
$
Info
Summary of reviews
Laghetto Stilo Vita emerges as a top choice among travelers, particularly noted for its strategic location in Gramado. Guests appreciate its central position, allowing for easy exploration of the city's attractions on foot and its proximity to public transportation. The peaceful yet vibrant atmosphere complements the modern facilities and well-kept rooms, adding to the hotel’s charm.
The breakfast experience is largely positive with many guests applauding the variety and quality of options available, including provisions for dietary restrictions. However, some concerns remain about bread quality and repetitive items. The dinner service also receives favorable reviews for its delightful dishes and fair pricing, although some guests find room for improvement in menu variety and the quality of certain dishes.
Rooms at Laghetto Stilo Vita earn high marks for their spaciousness, modern design, comfort and cleanliness. The well-maintained and luxurious amenities contribute to a restful stay, though minor suggestions exist regarding lighting and soundproofing. The overall cleanliness of the hotel is consistently praised, bolstered by efficient housekeeping and attentive staff.
The hotel staff receive exceptional commendations for their friendliness, professionalism and dedication to guest satisfaction. The reliable WiFi, praised for its stability and speed, enhances the stay for guests needing internet access. Additionally, the gym, while noted as clean and well-equipped, has mixed reviews with some guests finding the facility too small.
The heated pool and hot tubs provide a relaxing retreat, particularly appreciated for their maintenance and temperature. Yet, the small size of the pool area can be a drawback during peak times. Guests find the valet parking service convenient but mention high fees as a concern.
Laghetto Stilo Vita is especially suitable for families, offering numerous amenities tailored to children, making it a favorable choice for family vacations. The thoughtful touches and convenience-oriented facilities significantly enhance the experience for guests traveling with children.
Overall, 'Laghetto Stilo Vita' impresses with its outstanding location, excellent service and comfortable accommodations, making it a highly recommended destination for visitors to Gramado.
The breakfast experience is largely positive with many guests applauding the variety and quality of options available, including provisions for dietary restrictions. However, some concerns remain about bread quality and repetitive items. The dinner service also receives favorable reviews for its delightful dishes and fair pricing, although some guests find room for improvement in menu variety and the quality of certain dishes.
Rooms at Laghetto Stilo Vita earn high marks for their spaciousness, modern design, comfort and cleanliness. The well-maintained and luxurious amenities contribute to a restful stay, though minor suggestions exist regarding lighting and soundproofing. The overall cleanliness of the hotel is consistently praised, bolstered by efficient housekeeping and attentive staff.
The hotel staff receive exceptional commendations for their friendliness, professionalism and dedication to guest satisfaction. The reliable WiFi, praised for its stability and speed, enhances the stay for guests needing internet access. Additionally, the gym, while noted as clean and well-equipped, has mixed reviews with some guests finding the facility too small.
The heated pool and hot tubs provide a relaxing retreat, particularly appreciated for their maintenance and temperature. Yet, the small size of the pool area can be a drawback during peak times. Guests find the valet parking service convenient but mention high fees as a concern.
Laghetto Stilo Vita is especially suitable for families, offering numerous amenities tailored to children, making it a favorable choice for family vacations. The thoughtful touches and convenience-oriented facilities significantly enhance the experience for guests traveling with children.
Overall, 'Laghetto Stilo Vita' impresses with its outstanding location, excellent service and comfortable accommodations, making it a highly recommended destination for visitors to Gramado.
Categories
5 Star
Spa
Luxury
$
Info
Summary of reviews
The Bavaria Sport Hotel is a fantastic choice for travelers seeking a peaceful and picturesque location with excellent proximity to local attractions. The hotel's breakfast is divine with exceptional variety and quality and the restaurant offers above-average options at accessible prices. The rooms are comfortable and cozy with attention to detail and cleanliness. The staff is exceptional, providing courteous and efficient service. The spa and pool areas are perfect for relaxation and rejuvenation with both indoor and outdoor options available. The hotel is family-friendly with well-equipped kids' areas and a variety of activities. The beds are comfortable and the hotel's facilities are sophisticated and luxurious. Overall, guests highly recommend the Bavaria Sport Hotel for its outstanding service, cozy ambiance and unforgettable stay.
Categories
Spa
5 Star
Luxury
$
Info
Summary of reviews
Laghetto Resort Golden Oficial is frequently praised for its outstanding location amidst scenic mountains, offering breathtaking valley views and a peaceful ambiance. This slightly secluded setting provides a serene escape perfect for relaxation, while still remaining accessible to Gramado's downtown via a short drive. The resort's lush environment, spacious rooms and pristine pools add to its appeal as an ideal family-friendly retreat, though those without a car might find the isolation challenging.
The breakfast is a standout feature with a wide array of fresh, delicious options that cater to diverse tastes. Guests frequently describe it as one of the best they've experienced, supported by attentive service, despite occasional mentions of crowded dining areas and delayed replenishments. Dinner experiences are more mixed with many guests enjoying the variety and quality of the buffet but noting issues with the à la carte options, particularly during lunch service.
The rooms at the resort are highly praised for their spaciousness, cleanliness and modern, cozy furnishings. Guests appreciate features such as separate living areas and kitchenettes, along with comfortable beds and excellent housekeeping. Minor issues like inadequate blackout curtains and occasional noise disturbances are noted but not deemed significant.
Cleanliness is a strong point with the resort receiving consistent commendations for its tidy and well-maintained rooms. The general infrastructure is new and organized, although the pool areas occasionally need better maintenance, particularly to address water cleanliness and chlorine levels.
The staff at Laghetto Resort Golden Oficial are lauded for their friendliness, politeness and professionalism, spanning from the reception to housekeeping. Guests frequently highlight outstanding service from particular staff members and appreciate the team's helpful and attentive nature, which greatly enhances the overall stay.
Wi-Fi service is generally good throughout the hotel, though some guests encounter intermittent connectivity issues, primarily in rooms farther from the reception area. The gym is spacious and well-equipped, although it receives mixed reviews due to some outdated equipment and maintenance issues.
The resort's pools are a significant attraction, featuring both heated indoor and outdoor options that are popular among families. The pools' temperature control and cleanliness are appreciated, though occasional crowding and maintenance lapses are noted.
The tennis facilities receive mixed reactions due to limited space and the need for renovation. Lastly, while the parking facilities, including valet service, are adequate, the additional fee for parking is a common source of dissatisfaction among guests.
Overall, Laghetto Resort Golden Oficial offers a highly satisfying experience with its scenic location, exceptional breakfast and room quality, diligent staff and appealing pool amenities, making it a memorable destination for travelers.
The breakfast is a standout feature with a wide array of fresh, delicious options that cater to diverse tastes. Guests frequently describe it as one of the best they've experienced, supported by attentive service, despite occasional mentions of crowded dining areas and delayed replenishments. Dinner experiences are more mixed with many guests enjoying the variety and quality of the buffet but noting issues with the à la carte options, particularly during lunch service.
The rooms at the resort are highly praised for their spaciousness, cleanliness and modern, cozy furnishings. Guests appreciate features such as separate living areas and kitchenettes, along with comfortable beds and excellent housekeeping. Minor issues like inadequate blackout curtains and occasional noise disturbances are noted but not deemed significant.
Cleanliness is a strong point with the resort receiving consistent commendations for its tidy and well-maintained rooms. The general infrastructure is new and organized, although the pool areas occasionally need better maintenance, particularly to address water cleanliness and chlorine levels.
The staff at Laghetto Resort Golden Oficial are lauded for their friendliness, politeness and professionalism, spanning from the reception to housekeeping. Guests frequently highlight outstanding service from particular staff members and appreciate the team's helpful and attentive nature, which greatly enhances the overall stay.
Wi-Fi service is generally good throughout the hotel, though some guests encounter intermittent connectivity issues, primarily in rooms farther from the reception area. The gym is spacious and well-equipped, although it receives mixed reviews due to some outdated equipment and maintenance issues.
The resort's pools are a significant attraction, featuring both heated indoor and outdoor options that are popular among families. The pools' temperature control and cleanliness are appreciated, though occasional crowding and maintenance lapses are noted.
The tennis facilities receive mixed reactions due to limited space and the need for renovation. Lastly, while the parking facilities, including valet service, are adequate, the additional fee for parking is a common source of dissatisfaction among guests.
Overall, Laghetto Resort Golden Oficial offers a highly satisfying experience with its scenic location, exceptional breakfast and room quality, diligent staff and appealing pool amenities, making it a memorable destination for travelers.
Categories
5 Star
Spa
Luxury
$
Info
Hotel Casa da Montanha is a charming, chalet-style, 4-star hotel in Gramado, Brazil. If you want to get a little wet, you have many options including an indoor pool, a hot tub, and a spa. There are also 2 restaurants and a piano lounge for your fulfillment. On the property is even a lawn designed for children, with a Casa do Tulipito theme and a carousel. When you want a break from your children, you can take advantage of the L’Occitane Au Bresil Spa where therapeutic massages are offered, using the most natural local ingredients. In the area are helicopters to ride, canyons to explore, restaurants to try, and much more.
Summary of reviews
Casa da Montanha is a luxurious 5-star hotel located in the charming town of Gramado, Brazil. The hotel's location is unbeatable with guests praising its central location and proximity to various attractions and amenities. The breakfast is exceptional with a wide variety of options and homemade food. The hotel boasts multiple dining options with the Bistrô being a particular favorite among guests. The rooms are comfortable and well-equipped with beautiful views and impeccable cleanliness. The staff is highly attentive, helpful and friendly, creating a warm and welcoming atmosphere. The spa experience is luxurious with a heated pool, sauna and jacuzzi and professional massage services. The hotel is family-friendly with exquisite facilities specially designed for children. While some guests had mixed reviews about the parking situation and the beds, overall, Casa da Montanha provides an exceptional and unforgettable experience for its guests, making it the perfect destination for a romantic getaway or a family holiday.
Categories
5 Star
Spa
Luxury
$
Info
Categories
Spa
5 Star
Luxury
$
Info
Summary of reviews
Buona Vitta Gramado Resort & Spa by Gramado Parks is highly regarded for its blend of strategic location, beautiful architecture and comprehensive amenities. Nestled between Gramado and Canela, the resort offers a peaceful retreat while still allowing convenient access to both towns, especially for guests with their own transportation. The property’s picturesque ambiance, reminiscent of a Tuscan village, along with well-organized transportation services and ample parking, enhances its attractiveness.
Guests consistently praise the breakfast, describing it as exceptional and varied, catering to diverse dietary needs and adding luxurious touches like champagne. Despite minor critiques concerning dietary variety and crowded conditions during peak times, the breakfast experience remains a major highlight.
The hotel rooms receive high marks for their spaciousness, comfort and cleanliness. Features like excellent soundproofing, comfortable beds and effective climate control contribute to a restful stay. The meticulously maintained facilities and exemplary staff amplify positive guest experiences, although minor issues such as occasional bathroom odors and dissatisfaction with second beds being sofa beds were noted.
Cleanliness across the hotel is frequently lauded with spotless rooms and well-maintained common areas receiving high praise. The dedicated housekeeping team is commended for their thoroughness and friendliness.
The staff’s attentiveness, friendliness and efficiency significantly enhance the guest experience. Specific individuals, such as Adriani and Rafael, receive special mentions for their exceptional service. This high level of service extends to the breakfast area and pool, emphasizing a consistently friendly and professional demeanor.
Wi-Fi at the resort generally meets guests' expectations with many finding it functional and reliable, though there are occasional reports of connectivity issues and slow speeds.
The spa is celebrated for its excellent facilities and quality of services, including massages and personalized treatments. Guests recommend scheduling appointments upon arrival to ensure availability.
The gym is another standout feature, acknowledged for its comprehensive equipment and 24-hour availability. While a few pieces of equipment may need maintenance, the gym’s overall quality impresses many guests.
The pool area, featuring several heated and well-maintained pools, is highly appreciated for its cleanliness and relaxing atmosphere. Though some guests find the pools crowded during peak times and note variability in pool temperatures, the facilities generally receive positive feedback.
Parking services, while appreciated for their efficiency and maintenance, face criticism regarding high costs and occasional management issues, particularly during busy periods.
Overall, Buona Vitta Gramado Resort & Spa by Gramado Parks presents a charming and restful escape, highly recommended for its location, service and amenities, providing a delightful experience in the scenic surroundings of Gramado and Canela.
Guests consistently praise the breakfast, describing it as exceptional and varied, catering to diverse dietary needs and adding luxurious touches like champagne. Despite minor critiques concerning dietary variety and crowded conditions during peak times, the breakfast experience remains a major highlight.
The hotel rooms receive high marks for their spaciousness, comfort and cleanliness. Features like excellent soundproofing, comfortable beds and effective climate control contribute to a restful stay. The meticulously maintained facilities and exemplary staff amplify positive guest experiences, although minor issues such as occasional bathroom odors and dissatisfaction with second beds being sofa beds were noted.
Cleanliness across the hotel is frequently lauded with spotless rooms and well-maintained common areas receiving high praise. The dedicated housekeeping team is commended for their thoroughness and friendliness.
The staff’s attentiveness, friendliness and efficiency significantly enhance the guest experience. Specific individuals, such as Adriani and Rafael, receive special mentions for their exceptional service. This high level of service extends to the breakfast area and pool, emphasizing a consistently friendly and professional demeanor.
Wi-Fi at the resort generally meets guests' expectations with many finding it functional and reliable, though there are occasional reports of connectivity issues and slow speeds.
The spa is celebrated for its excellent facilities and quality of services, including massages and personalized treatments. Guests recommend scheduling appointments upon arrival to ensure availability.
The gym is another standout feature, acknowledged for its comprehensive equipment and 24-hour availability. While a few pieces of equipment may need maintenance, the gym’s overall quality impresses many guests.
The pool area, featuring several heated and well-maintained pools, is highly appreciated for its cleanliness and relaxing atmosphere. Though some guests find the pools crowded during peak times and note variability in pool temperatures, the facilities generally receive positive feedback.
Parking services, while appreciated for their efficiency and maintenance, face criticism regarding high costs and occasional management issues, particularly during busy periods.
Overall, Buona Vitta Gramado Resort & Spa by Gramado Parks presents a charming and restful escape, highly recommended for its location, service and amenities, providing a delightful experience in the scenic surroundings of Gramado and Canela.
Categories
5 Star
Spa
Luxury
$
Info
Categories
Spa
5 Star
Luxury
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