4-Star HotelSummary of reviews related to the '4 Star' categoryNH Capelle Rotterdam presents itself as a hotel aspiring to four-star standards, but guest reviews indicate a disparity between expectation and reality. While some travelers found it clean and appreciated the available parking, many highlighted significant shortcomings for a hotel in this category. A common point of contention is the absence of air conditioning in standard rooms, which several guests found surprising and unacceptable for a four-star establishment. Additionally, the furniture and overall room conditions were described as outdated, further detracting from the promised luxury.
Several guests mentioned that the hotel seems closer to a three-star rating with basic facilities and services that do not meet the four-star benchmark. The quality of breakfast offerings also fell short of expectations for a hotel of this caliber. The exterior of the hotel, particularly the parking lot, which appeared overgrown, also contributed to the sense of neglect.
While the superior rooms may come closer to the four-star standard, the overall consensus is that NH Capelle Rotterdam does not solidify its place as a four-star hotel and would benefit from significant renovations and upgrades to meet the expectations set by its classification.
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