Scandic Crown
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Summary of reviewsScandic Crown in Gothenburg is widely praised for its strategic location in the heart of the city, providing guests with easy access to public transportation, cultural landmarks, shopping centers and dining options. The hotel's proximity to key attractions and well-insulated rooms ensure both convenience and a peaceful stay, making it an excellent base for exploring the city.
The breakfast at Scandic Crown is a standout feature, earning high marks for its abundant and varied buffet that caters to diverse dietary needs, including gluten-free and lactose-free options. The selection includes both hot and cold dishes with offerings such as savory items, pastries and waffles. Families particularly appreciate the child-friendly selections, even though occasional overcrowding exists. Despite minor logistical issues, the breakfast experience is overall fantastic with very positive reviews on its quality and variety.
The hotel's dinner service is also positively received with commendations for the quality of food, generous portions and a well-curated menu. The restaurant ambiance and attentive service add to the dining pleasure, although there are critiques about high prices and limited options on certain days. The hotel's bar offers a good selection of drinks, enhancing the overall dining experience.
Guest reviews on the rooms at Scandic Crown are mixed. While many rooms are described as cozy, spacious and clean with comfortable beds, some guests reported smaller rooms for families and dated decor. Cleanliness is sometimes inconsistent with several complaints about inadequate cleaning and maintenance issues. Some rooms faced courtyards, lacking sufficient natural light and air.
Guests generally find the cleanliness satisfactory, particularly in public areas, though some report specific issues like dusty floors and instances of mold. The cleaning staff is frequently praised, although more consistency in room cleaning is needed.
The staff at Scandic Crown are positively reviewed for their friendliness, professionalism and helpfulness. Receptionists and restaurant staff receive special mention for their courteous service, contributing to a welcoming environment. A few isolated incidences of less cooperative staff were noted, but these did not significantly detract from the overall positive sentiment.
Wi-Fi at Scandic Crown garners mixed feedback with some guests enjoying reliable and high-speed connections, while others experience slow and unstable internet, particularly in rooms and higher floors. Frequent login requirements were also a noted inconvenience.
Parking facilities, including EV charging stations, are convenient and well-organized but can be expensive and limited in space. Guests advise pre-booking to secure parking, especially during peak times.
Scandic Crown is recognized as a family-friendly hotel with spacious family rooms, play areas and child-oriented services. Despite occasional mentions of cramped family rooms, the hotel's amenities and activities for children make it a popular choice for families.
In summary, Scandic Crown in Gothenburg offers a convenient and enjoyable stay with an exceptional location, highly praised breakfast and generally comfortable accommodations. Some areas, such as room updates and Wi-Fi consistency, could benefit from improvements to further enhance the guest experience.
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The breakfast at Scandic Crown is a standout feature, earning high marks for its abundant and varied buffet that caters to diverse dietary needs, including gluten-free and lactose-free options. The selection includes both hot and cold dishes with offerings such as savory items, pastries and waffles. Families particularly appreciate the child-friendly selections, even though occasional overcrowding exists. Despite minor logistical issues, the breakfast experience is overall fantastic with very positive reviews on its quality and variety.
The hotel's dinner service is also positively received with commendations for the quality of food, generous portions and a well-curated menu. The restaurant ambiance and attentive service add to the dining pleasure, although there are critiques about high prices and limited options on certain days. The hotel's bar offers a good selection of drinks, enhancing the overall dining experience.
Guest reviews on the rooms at Scandic Crown are mixed. While many rooms are described as cozy, spacious and clean with comfortable beds, some guests reported smaller rooms for families and dated decor. Cleanliness is sometimes inconsistent with several complaints about inadequate cleaning and maintenance issues. Some rooms faced courtyards, lacking sufficient natural light and air.
Guests generally find the cleanliness satisfactory, particularly in public areas, though some report specific issues like dusty floors and instances of mold. The cleaning staff is frequently praised, although more consistency in room cleaning is needed.
The staff at Scandic Crown are positively reviewed for their friendliness, professionalism and helpfulness. Receptionists and restaurant staff receive special mention for their courteous service, contributing to a welcoming environment. A few isolated incidences of less cooperative staff were noted, but these did not significantly detract from the overall positive sentiment.
Wi-Fi at Scandic Crown garners mixed feedback with some guests enjoying reliable and high-speed connections, while others experience slow and unstable internet, particularly in rooms and higher floors. Frequent login requirements were also a noted inconvenience.
Parking facilities, including EV charging stations, are convenient and well-organized but can be expensive and limited in space. Guests advise pre-booking to secure parking, especially during peak times.
Scandic Crown is recognized as a family-friendly hotel with spacious family rooms, play areas and child-oriented services. Despite occasional mentions of cramped family rooms, the hotel's amenities and activities for children make it a popular choice for families.
In summary, Scandic Crown in Gothenburg offers a convenient and enjoyable stay with an exceptional location, highly praised breakfast and generally comfortable accommodations. Some areas, such as room updates and Wi-Fi consistency, could benefit from improvements to further enhance the guest experience.
Hotel Taking Steps Towards Sustainability
Scandic Crown is a Nordic Swan Ecolabelled hotel, committed to the rigorous environmental standards set by this certification. Scandic hotels prioritize reducing water and energy consumption and minimizing waste.
Family Friendly Hotel
This hotel offers families a comfortable stay with convenient access to Gothenburg's attractions. The hotel's amenities and services cater to families.
Dog Friendly Hotel
Scandic Crown is a pet-friendly hotel.
Business Hotel
This hotel can cater to business travelers.
Hotel with Parking
Offering on-site underground parking with the option to pre-book, this hotel provides secure and easily accessible parking. Electric vehicle charging points are available.
EV charging stations
Accessible Hotel
This Scandic hotel offers 16 disability rooms and is designed to be completely without barriers. It features automatic door openers, no threshold at the entrance, and corridors accessible by wheelchair. Disability toilets are available in meeting and conference areas.
Hotel with Gym
Scandic Crown features a relaxation suite and gym for guests. Its proximity to public transport and shopping streets adds to its appeal.
Hotel with EV Charging Stations
Scandic Crown is equipped with 6 EV charging outlets. These chargers offer a maximum capacity of 22 kW.
4-Star Hotel
Located near Polhemsplatsen, Scandic Crown offers comfortable rooms and convenient amenities. Its central location and on-site restaurant make it a practical choice for both business and leisure travelers.
Hotel for Honeymoon
Romantic Hotel
Guest Reviews
Scandic Crown boasts an ideal location in the heart of Gothenburg, making it a prime choice for travelers. It’s strategically situated right next to the main train station, providing easy access to public transportation, including buses, trams and the airport shuttle service. Guests appreciate the hotel's proximity to key city attractions, from Trädgårdsföreningen park to the shopping centers like Nordstan. The central location also places cultural landmarks, concert arenas such as Ullevi Stadium and shopping districts within a short walk, typically between 5 to 20 minutes.
Despite its bustling setting, the hotel is well-insulated from street noise, ensuring a peaceful stay. Reviewers also highlight the convenience of nearby amenities, including restaurants, shops and entertainment venues. The staff's friendly service adds to the positive experience, making it a recommended spot for both city exploration and a pleasant stay.
The Scandic Crown hotel in Gothenburg receives high praise for its breakfast offerings, which appear to be a standout feature according to guest reviews. The breakfast is described as abundant, featuring a lavish and extensive buffet with a wide variety of options to suit everyone’s dietary preferences, including gluten-free and lactose-free choices. Guests appreciate the rich selection, noting the availability of both hot and cold foods, which encompass everything from savory dishes to delicious pastries and waffles. Despite being popular and often crowded, the buffet is generally well-organized, minimizing queues and the attentive staff are quick to replenish items.
Families find the breakfast particularly accommodating with selections that cater to children, making it a hit for family stays. However, a few reviews mention occasional overcrowding and some logistical issues, such as the need to book a breakfast time slot and occasional delays in food replenishment. Even with these minor hiccups, the overwhelming consensus is that the breakfast is fantastic, delicious and varied—indeed, some guests rate it among the best they've had in Sweden. The friendly and helpful staff further enhance the breakfast experience, making it a highlight of their stay at Scandic Crown.
Overall, the breakfast at Scandic Crown promises a delightful start to the day with an extensive and satisfying spread that most guests have enjoyed and highly recommend.
Scandic Crown offers a generally positive dining experience in its hotel restaurant, often described as having refined ambiance and service-minded staff. Guests consistently commend the quality of the food, noting generous portions and tasty dishes, including a particular fondness for the coffee. The restaurant is said to offer good dinner and lunch options with a decent selection and fair prices.
However, feedback about the dinner service is mixed. While many guests appreciate the delicious and extensive buffet options, some found the food to be overpriced and not quite living up to their expectations. Issues such as slow service and limited menu options have been noted, contributing to occasional disappointment. Besides, the restaurant's limited availability on Sundays and the high cost of tea have been inconvenient for some.
The hotel's bar also receives favorable comments for its quality and variety of drinks, adding to the overall dining enjoyment. Despite some inconsistencies, the combination of good food, a pleasant atmosphere and helpful staff generally makes for a worthwhile dining experience at Scandic Crown.
Scandic Crown offers a mixed experience when it comes to its rooms. Many guest reviews highlight that the rooms are nice, cozy and spacious with good beds and generally clean environments. Several guests found the rooms to be very clean, fresh and well-decorated, boasting a pleasant and inviting atmosphere. The spaciousness was particularly noted with some rooms comfortably accommodating family needs and providing ample space to move around.
However, there are notable criticisms as well. Many guests found the rooms to be rather small, especially for families or groups of four, often describing them as cramped or lacking in storage space. The decor in many rooms appears worn-out and outdated with peeling wallpaper, outdated furniture and worn bathroom fixtures frequently mentioned. Cleanliness also demonstrated inconsistency with some guests reporting dusty or inadequately cleaned rooms and bathrooms and several indicating that cleaning services were only provided upon request.
Additional negatives included the lack of in-room amenities such as refrigerators and minibars, limited television channels and issues with room maintenance—like broken lamps and non-functional electric sockets. Some rooms faced interior courtyards, making them feel dark and lacking fresh air due to non-openable windows.
Overall, while Scandic Crown’s rooms have their merits in terms of cleanliness and space in certain cases, they could benefit from updates and more consistent cleaning standards to enhance guest satisfaction.
Scandic Crown's beds have received a range of feedback from guests. Many emphasize the comfort, noting that the beds and pillows are largely very comfortable and provide a good night's sleep. Highlights include descriptions of beds being "super comfy," "spacious," and "cozy." Guests particularly appreciated the comfortable mattresses and bedding and some found the adjustable beds to be a nice touch.
However, several reviews pointed to issues with bed quality. A number of guests experienced discomfort due to hard mattresses, thin toppers and beds that slid apart. There were also mentions of beds being too soft for some with creaky beds and worn-out mattresses causing disturbances. Additionally, cleanliness was a concern for a few, noting dirty sheets and stained mattresses.
For families, children’s beds were generally suitable, although some found the bunk beds and foldaway beds too small or uncomfortable for adults. Some requests were made for more pillows and improvements in bed making services.
In summary, while Scandic Crown's beds offer comfort and a good fit for many guests, there are issues with firmness, maintenance and occasional cleanliness that may affect the stay for others.
Scandic Crown offers a mixed experience when it comes to cleanliness with a substantial number of guests praising the hotel's cleanliness, highlighting the clean and fresh rooms, well-maintained common areas and overall neat atmosphere. However, several reviews point to significant room for improvement, as some guests encountered issues such as poorly cleaned rooms, dirty bathrooms and subpar room cleaning services. There are instances of specific cleanliness concerns like unclean towels, dusty floors and even mold in some areas.
On the positive side, many guests found their rooms to be spotless and well-organized, appreciating the clean and fresh environment. Those who had a good experience noted the consistent cleanliness and hygiene throughout their stay. Frequent compliments were given to the hotel’s fresh and pleasant rooms, tidy common spaces and the efficiency of the cleaning staff.
Conversely, a consistent complaint from other guests was the lack of thoroughness in room cleaning with some encountering dirty linens, unclean bathrooms and even old stains on the beds. This inconsistency extended to the hotel's public areas, like breakfast spaces and playrooms, which some found not properly cleaned. Additionally, recurring cleaning issues, such as missed room cleaning and dirty towels, detract from the overall guest experience.
In summary, while Scandic Crown has managed to satisfy many guests with its clean and appealing environment, it falls short for others due to recurring lapses in room and bathroom cleanliness. Addressing these cleaning issues could significantly enhance the guest experience.
The guest reviews for Scandic Crown highlight an overwhelmingly positive experience with the hotel staff. The majority of guests found the staff to be friendly, helpful and accommodating. Specifically, adjectives such as attentive, courteous, service-oriented and professional were frequently noted. Guests appreciated the support and efficiency provided by receptionists with many mentioning the pleasant and welcoming demeanor of the front desk and restaurant personnel.
These reviews also pointed out the excellent customer service standards with several compliments directed at particular staff members like Abdikhadir, who were highlighted for their exceptional service. Guests felt well-cared for by staff who were hardworking, trustworthy and provided thoughtful suggestions. The breakfast and cleaning teams also received praise for their attentiveness and efficiency.
However, a minority of reviews mentioned some shortcomings, such as occasional rudeness or uncooperativeness from certain staff members. A few guests noted inconsistencies in service levels with specific critiques about communication issues and lack of helpfulness from temporary staff at the reception. Despite these isolated incidents, the overarching sentiment suggests that Scandic Crown staff generally deliver a friendly and supportive experience, enhancing the overall stay for many guests.
Travelers staying at Scandic Crown have varying experiences with the hotel's Wi-Fi. On the positive side, many guests praised the WiFi for being reliable with good coverage and high-speed connections. They appreciated the ease of access and the helpful QR code system that made connecting to the internet straightforward. Some found the WiFi adequate for browsing and noted that it performed well in many areas of the hotel.
However, there were some concerns. Guests mentioned inconsistent and mediocre WiFi, particularly in the rooms and on the higher floors. Some experienced slow speeds and unstable connections. Issues like having to regularly sign in and WiFi not working properly in certain areas, such as the lobby, were also noted. For families and business travelers, the lack of free WiFi in public areas and unreliable service in the rooms could be a drawback.
Overall, while the WiFi at Scandic Crown generally meets basic needs, there are areas for improvement to ensure consistent and fast internet access throughout the hotel.
The parking situation at Scandic Crown receives mixed reviews from guests. On the positive side, the hotel offers convenient underground parking directly beneath the building with multiple guests noting the availability of electric vehicle charging stations. This secure garage setup is frequently mentioned as well-organized and easy to navigate, provided that one has pre-booked a space.
However, a common complaint among guests is the high cost of parking with many describing it as expensive or very expensive. The parking spaces themselves are often described as tight, making it challenging for larger vehicles to maneuver. The limited number of available spots, especially during peak times, adds to the difficulty with several reviewers suggesting that parking reservations should be made in advance.
Additionally, there have been reports of logistical issues, such as guests receiving parking fines despite having proof of payment and the parking entrance being hard to find. A few guests also noted that the garage can get fully occupied quickly, forcing them to seek alternative parking solutions.
While the hotel provides a good parking facility overall, potential guests should be prepared for the added cost and possible need for pre-booking to ensure a smoother experience.
Scandic Crown offers electric vehicle (EV) charging facilities in its convenient parking garage, making it a positive choice for guests with electric cars. The hotel provides several EV charging spots, which are generally appreciated for their availability and ease of use. Many guests have noted that the parking spots under the hotel are equipped with chargers and that the garage is overall suitable for electric vehicles. However, there are a few mentions of charging stations being out of order or insufficient in number at times. Despite these occasional issues, the inclusion of EV charging stations is considered a significant advantage for staying at Scandic Crown.
Scandic Crown stands out as an ideal choice for families traveling with children. This family-friendly hotel offers a variety of well-arranged and spacious family rooms designed to accommodate up to four people comfortably. With a range of family-friendly facilities, including children’s playrooms and activity areas, the hotel ensures younger guests are entertained and happy throughout their stay. Parents will appreciate the hotel's thoughtful touches such as children’s programs on TV, child-friendly breakfast buffets and games for children.
The play areas designed specifically for kids, including game rooms and communal play spaces, come highly praised by guests, making it a favorite among children and ensuring a pleasant experience for families. This welcoming atmosphere is further enhanced by the hotel's helpful staff and the availability of amenities like pull-out beds, baby cots and suitable hangout areas that both children and parents can enjoy.
Despite some reviews mentioning that family rooms can sometimes feel cramped, the overall consensus is positive with many families commending the hotel’s careful planning and family-oriented services. The central location adds to the convenience, making it easier for families to explore Gothenburg.
Special arrangements for children, such as child-friendly dining options and extra attention from the chefs to cater to children’s preferences, elevate the dining experience. Even though there were occasional mentions of small family rooms or minor inconveniences, the hotel's ability to provide enjoyable activities and spaces tailored for families makes Scandic Crown a great destination for family trips.
Scandic Crown in Gothenburg emerges as a favorable choice for business travelers, showing strong support through its diverse amenities tailored for professional needs. The hotel boasts an inviting lobby conducive to an effective work environment. There is a high regard for its extensive conference facilities, which include spacious, well-equipped rooms that feature modern AV equipment, providing an optimal setting for various corporate events like kickoffs and project meetings.
The business lounge and continuous availability of coffee and tea throughout the day serve as valuable perks for professionals. The hotel is strategically situated near business centers and the business district, enhancing its convenience for corporate visits and work trips.
Additional benefits include the hotel's effective QR infrastructure, enabling seamless communication and connectivity. The round-the-clock gym, despite occasional overcrowding, offers a reliable fitness option for guests with varied schedules. Accessibility is broadened with the hotel's disability facilities, ensuring a comfortable stay for all guests.
While the quadruple rooms are acknowledged for their affordability, several reviews hint that certain facilities could benefit from an upgrade. This indicates areas for improvement to better align with the hotel's business-friendly reputation. Nonetheless, Scandic Crown stands out as a prime location for short-term business stays, professional meetings and conferences.
Scandic Crown appears to cater reasonably well to guests with disabilities, offering several accessible features and easy access to various city destinations and amenities. The hotel boasts convenient entry points, well-placed ramps and accessible walkways, making it welcoming to guests of all abilities. The rooms are wheelchair accessible with disability facilities and well-designed accessibility functions in place. The elevators are well-functioning, ensuring fast and easy access within the property.
Located near the city center and close to tram lines, the hotel's location is great for exploring Gothenburg. The proximity to highways and transport links adds additional convenience for travelers. Additionally, accessible garage options and easy elevator access enhance the overall experience for disabled guests. The hotel's HDMI ports in the televisions and other facilities are easily accessible, aligning with the needs of guests.
There are, however, mixed reviews regarding wheelchair accessibility with some guests citing difficulties and inadequate facilities. While many aspects of the hotel are accessible, certain areas need attention to fully accommodate wheelchair users. Despite these challenges, the Scandic Crown generally provides a satisfactory level of accessibility for most guests.
Scandic Crown offers a mix of luxurious experiences, making it a notable choice for travelers seeking comfort and high-end amenities. Guests frequently commend the luxurious breakfast, elegant room decor and overall luxurious feel of the hotel. Visitors particularly enjoy the spacious, beautifully decorated rooms with modern touches like marble bathrooms, luxury bedding and high-end aesthetics. The hotel’s spa area and excellent facilities further enhance its appeal, giving guests a satisfying experience.
The service is generally perceived as great and worth the price with amenities such as provided bathrobes adding to the luxurious vibe. The hotel’s prime location and the wonderful suites with stunning views are also frequently praised. However, some reviews point out the high cost of stay, describing it as generally expensive and sometimes not meeting the expected 4-star standard. A few guests found the rooms to be basic or outdated and not worth the premium price.
Despite a couple of shortcomings, like the lack of power outlets at the upper bunk and occasional lapses in service quality, the luxurious attributes and modern luxury offerings of Scandic Crown continue to attract many who look for a high-quality, luxury experience.
Scandic Crown is an ideal destination for those traveling with pets, especially dogs. Situated in a very central location, it offers a dog-friendly environment where pets are welcomed with open arms. Guests have highlighted the hotel's generous, comfortable and clean rooms, making it a great place to stay with furry companions. The hotel provides convenient amenities such as doggie bags and even offers treats for dogs in the lobby, adding a special touch to their stay.
The atmosphere at Scandic Crown is described as pet-friendly and welcoming, creating a relaxing environment for both pets and their owners. Dogs are allowed in various parts of the hotel, including the breakfast room, ensuring they are not left out of any experiences. The provision of goodie bags and feeding treats makes it evident that the hotel takes extra steps to accommodate pets well.
Families traveling with pets find this hotel particularly suitable, praising its pet-friendly facilities and services. With a good area for pets and well-thought-out perks for dogs, Scandic Crown is highly recommended for those who want to enjoy their holidays without leaving their pets behind.
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Location
Despite its bustling setting, the hotel is well-insulated from street noise, ensuring a peaceful stay. Reviewers also highlight the convenience of nearby amenities, including restaurants, shops and entertainment venues. The staff's friendly service adds to the positive experience, making it a recommended spot for both city exploration and a pleasant stay.
Breakfast
Families find the breakfast particularly accommodating with selections that cater to children, making it a hit for family stays. However, a few reviews mention occasional overcrowding and some logistical issues, such as the need to book a breakfast time slot and occasional delays in food replenishment. Even with these minor hiccups, the overwhelming consensus is that the breakfast is fantastic, delicious and varied—indeed, some guests rate it among the best they've had in Sweden. The friendly and helpful staff further enhance the breakfast experience, making it a highlight of their stay at Scandic Crown.
Overall, the breakfast at Scandic Crown promises a delightful start to the day with an extensive and satisfying spread that most guests have enjoyed and highly recommend.
Dinner
However, feedback about the dinner service is mixed. While many guests appreciate the delicious and extensive buffet options, some found the food to be overpriced and not quite living up to their expectations. Issues such as slow service and limited menu options have been noted, contributing to occasional disappointment. Besides, the restaurant's limited availability on Sundays and the high cost of tea have been inconvenient for some.
The hotel's bar also receives favorable comments for its quality and variety of drinks, adding to the overall dining enjoyment. Despite some inconsistencies, the combination of good food, a pleasant atmosphere and helpful staff generally makes for a worthwhile dining experience at Scandic Crown.
Rooms
However, there are notable criticisms as well. Many guests found the rooms to be rather small, especially for families or groups of four, often describing them as cramped or lacking in storage space. The decor in many rooms appears worn-out and outdated with peeling wallpaper, outdated furniture and worn bathroom fixtures frequently mentioned. Cleanliness also demonstrated inconsistency with some guests reporting dusty or inadequately cleaned rooms and bathrooms and several indicating that cleaning services were only provided upon request.
Additional negatives included the lack of in-room amenities such as refrigerators and minibars, limited television channels and issues with room maintenance—like broken lamps and non-functional electric sockets. Some rooms faced interior courtyards, making them feel dark and lacking fresh air due to non-openable windows.
Overall, while Scandic Crown’s rooms have their merits in terms of cleanliness and space in certain cases, they could benefit from updates and more consistent cleaning standards to enhance guest satisfaction.
Beds
However, several reviews pointed to issues with bed quality. A number of guests experienced discomfort due to hard mattresses, thin toppers and beds that slid apart. There were also mentions of beds being too soft for some with creaky beds and worn-out mattresses causing disturbances. Additionally, cleanliness was a concern for a few, noting dirty sheets and stained mattresses.
For families, children’s beds were generally suitable, although some found the bunk beds and foldaway beds too small or uncomfortable for adults. Some requests were made for more pillows and improvements in bed making services.
In summary, while Scandic Crown's beds offer comfort and a good fit for many guests, there are issues with firmness, maintenance and occasional cleanliness that may affect the stay for others.
Cleanliness
On the positive side, many guests found their rooms to be spotless and well-organized, appreciating the clean and fresh environment. Those who had a good experience noted the consistent cleanliness and hygiene throughout their stay. Frequent compliments were given to the hotel’s fresh and pleasant rooms, tidy common spaces and the efficiency of the cleaning staff.
Conversely, a consistent complaint from other guests was the lack of thoroughness in room cleaning with some encountering dirty linens, unclean bathrooms and even old stains on the beds. This inconsistency extended to the hotel's public areas, like breakfast spaces and playrooms, which some found not properly cleaned. Additionally, recurring cleaning issues, such as missed room cleaning and dirty towels, detract from the overall guest experience.
In summary, while Scandic Crown has managed to satisfy many guests with its clean and appealing environment, it falls short for others due to recurring lapses in room and bathroom cleanliness. Addressing these cleaning issues could significantly enhance the guest experience.
Staff
These reviews also pointed out the excellent customer service standards with several compliments directed at particular staff members like Abdikhadir, who were highlighted for their exceptional service. Guests felt well-cared for by staff who were hardworking, trustworthy and provided thoughtful suggestions. The breakfast and cleaning teams also received praise for their attentiveness and efficiency.
However, a minority of reviews mentioned some shortcomings, such as occasional rudeness or uncooperativeness from certain staff members. A few guests noted inconsistencies in service levels with specific critiques about communication issues and lack of helpfulness from temporary staff at the reception. Despite these isolated incidents, the overarching sentiment suggests that Scandic Crown staff generally deliver a friendly and supportive experience, enhancing the overall stay for many guests.
Wi-Fi
However, there were some concerns. Guests mentioned inconsistent and mediocre WiFi, particularly in the rooms and on the higher floors. Some experienced slow speeds and unstable connections. Issues like having to regularly sign in and WiFi not working properly in certain areas, such as the lobby, were also noted. For families and business travelers, the lack of free WiFi in public areas and unreliable service in the rooms could be a drawback.
Overall, while the WiFi at Scandic Crown generally meets basic needs, there are areas for improvement to ensure consistent and fast internet access throughout the hotel.
Parking
However, a common complaint among guests is the high cost of parking with many describing it as expensive or very expensive. The parking spaces themselves are often described as tight, making it challenging for larger vehicles to maneuver. The limited number of available spots, especially during peak times, adds to the difficulty with several reviewers suggesting that parking reservations should be made in advance.
Additionally, there have been reports of logistical issues, such as guests receiving parking fines despite having proof of payment and the parking entrance being hard to find. A few guests also noted that the garage can get fully occupied quickly, forcing them to seek alternative parking solutions.
While the hotel provides a good parking facility overall, potential guests should be prepared for the added cost and possible need for pre-booking to ensure a smoother experience.
EV charging stations
Family
The play areas designed specifically for kids, including game rooms and communal play spaces, come highly praised by guests, making it a favorite among children and ensuring a pleasant experience for families. This welcoming atmosphere is further enhanced by the hotel's helpful staff and the availability of amenities like pull-out beds, baby cots and suitable hangout areas that both children and parents can enjoy.
Despite some reviews mentioning that family rooms can sometimes feel cramped, the overall consensus is positive with many families commending the hotel’s careful planning and family-oriented services. The central location adds to the convenience, making it easier for families to explore Gothenburg.
Special arrangements for children, such as child-friendly dining options and extra attention from the chefs to cater to children’s preferences, elevate the dining experience. Even though there were occasional mentions of small family rooms or minor inconveniences, the hotel's ability to provide enjoyable activities and spaces tailored for families makes Scandic Crown a great destination for family trips.
Business
The business lounge and continuous availability of coffee and tea throughout the day serve as valuable perks for professionals. The hotel is strategically situated near business centers and the business district, enhancing its convenience for corporate visits and work trips.
Additional benefits include the hotel's effective QR infrastructure, enabling seamless communication and connectivity. The round-the-clock gym, despite occasional overcrowding, offers a reliable fitness option for guests with varied schedules. Accessibility is broadened with the hotel's disability facilities, ensuring a comfortable stay for all guests.
While the quadruple rooms are acknowledged for their affordability, several reviews hint that certain facilities could benefit from an upgrade. This indicates areas for improvement to better align with the hotel's business-friendly reputation. Nonetheless, Scandic Crown stands out as a prime location for short-term business stays, professional meetings and conferences.
Accessible
Located near the city center and close to tram lines, the hotel's location is great for exploring Gothenburg. The proximity to highways and transport links adds additional convenience for travelers. Additionally, accessible garage options and easy elevator access enhance the overall experience for disabled guests. The hotel's HDMI ports in the televisions and other facilities are easily accessible, aligning with the needs of guests.
There are, however, mixed reviews regarding wheelchair accessibility with some guests citing difficulties and inadequate facilities. While many aspects of the hotel are accessible, certain areas need attention to fully accommodate wheelchair users. Despite these challenges, the Scandic Crown generally provides a satisfactory level of accessibility for most guests.
Luxury
The service is generally perceived as great and worth the price with amenities such as provided bathrobes adding to the luxurious vibe. The hotel’s prime location and the wonderful suites with stunning views are also frequently praised. However, some reviews point out the high cost of stay, describing it as generally expensive and sometimes not meeting the expected 4-star standard. A few guests found the rooms to be basic or outdated and not worth the premium price.
Despite a couple of shortcomings, like the lack of power outlets at the upper bunk and occasional lapses in service quality, the luxurious attributes and modern luxury offerings of Scandic Crown continue to attract many who look for a high-quality, luxury experience.
Dog Friendly
The atmosphere at Scandic Crown is described as pet-friendly and welcoming, creating a relaxing environment for both pets and their owners. Dogs are allowed in various parts of the hotel, including the breakfast room, ensuring they are not left out of any experiences. The provision of goodie bags and feeding treats makes it evident that the hotel takes extra steps to accommodate pets well.
Families traveling with pets find this hotel particularly suitable, praising its pet-friendly facilities and services. With a good area for pets and well-thought-out perks for dogs, Scandic Crown is highly recommended for those who want to enjoy their holidays without leaving their pets behind.
No, Scandic Crown doesn't have any pool.
No, a spa isn't available at Scandic Crown.
Yes, Scandic Crown welcomes dogs.
Yes, parking facilities are available at Scandic Crown.
Yes, Scandic Crown has a gym.
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