Gothia Towers & Upper House
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Summary of reviewsGothia Towers & Upper House in Gothenburg is highly regarded for its exceptional location, ideally situated near key attractions such as Liseberg amusement park and Universeum, making it a popular choice among both families and event-goers. The hotel's central position offers convenient access to public transport, making exploration of the city a breeze. Guests frequently laud the breathtaking panoramic views from the upper floors, which enhance the luxurious ambiance and serve as a backdrop to the hotel's impressive breakfast spread. The diverse breakfast options, catering to various dietary needs, are a highlight of many stays, matched by the attentive service provided by the friendly and efficient staff.
The dining experience at the hotel is not to be missed, with the renowned restaurant Heaven 23 offering delectable dishes alongside stunning city views. The selection of dining venues caters to a range of tastes, though guests are advised to book in advance due to popular demand. Rooms are generally praised for their cleanliness, comfort, and modern furnishing, providing guests with a delightful stay, especially those positioned on higher floors with stunning views. Despite occasional critiques regarding room size and ventilation, the overall guest experience remains positive thanks to the hotel's excellent service, cleanliness, and welcoming atmosphere.
The spa at Gothia Towers offers a memorable experience characterized by its serene setting and impressive amenities, including an outdoor pool with city views, although some guests note the additional cost for access. The gym is satisfactory for most, albeit on the smaller side. Parking receives favorable comments for its accessibility and electric vehicle provisions, despite minor criticisms regarding cost and availability during peak times.
Families find Gothia Towers & Upper House particularly accommodating, with child-friendly services and proximity to attractions. While some family rooms may be smaller than expected, the overall environment is warm and welcoming. The beds are generally comfortable, contributing to a restful night's sleep, further underscoring the hotel’s reputation as a top choice for both leisure and business travelers seeking a blend of luxury, convenience, and hospitality.
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The dining experience at the hotel is not to be missed, with the renowned restaurant Heaven 23 offering delectable dishes alongside stunning city views. The selection of dining venues caters to a range of tastes, though guests are advised to book in advance due to popular demand. Rooms are generally praised for their cleanliness, comfort, and modern furnishing, providing guests with a delightful stay, especially those positioned on higher floors with stunning views. Despite occasional critiques regarding room size and ventilation, the overall guest experience remains positive thanks to the hotel's excellent service, cleanliness, and welcoming atmosphere.
The spa at Gothia Towers offers a memorable experience characterized by its serene setting and impressive amenities, including an outdoor pool with city views, although some guests note the additional cost for access. The gym is satisfactory for most, albeit on the smaller side. Parking receives favorable comments for its accessibility and electric vehicle provisions, despite minor criticisms regarding cost and availability during peak times.
Families find Gothia Towers & Upper House particularly accommodating, with child-friendly services and proximity to attractions. While some family rooms may be smaller than expected, the overall environment is warm and welcoming. The beds are generally comfortable, contributing to a restful night's sleep, further underscoring the hotel’s reputation as a top choice for both leisure and business travelers seeking a blend of luxury, convenience, and hospitality.
Hotel Taking Steps Towards Sustainability
This hotel is environmentally certified according to BREEAM, being the largest hotel in Europe with this certification. It is also ISO 20121 certified. The hotel recycles 94% of its waste, with some being converted into biogas for restaurant kitchens. It features a rooftop kitchen garden and beehives, providing KRAV-certified produce and honey for its restaurants, and calculates the climate cost of its food served.
Hotel for Honeymoon
Located atop Gothia Towers, Upper House offers an exclusive and luxurious experience with breathtaking city views. Its spa, featuring an outdoor pool on the 19th floor, provides a romantic and relaxing environment. The hotel also offers special romantic packages, making it perfect for honeymooners.
Hotel with Spa
Upper House Spa, located within Gothia Towers, is an exclusive five-star spa featuring a hammam, steam and dry saunas, experience showers, and three pools, including an outdoor pool with glass flooring on the 19th floor. It has received the World Luxury Spa Award and offers stunning city views.
Family Friendly Hotel
One of Europe's largest hotels, Gothia Towers offers family rooms and various activities like shuffleboard, table tennis, and a Kidz Corner. During holidays and weekends, extra children's activities are available. It is conveniently located near Liseberg and Universeum.
Romantic Hotel
Located at the top of Gothia Towers, Upper House offers luxurious suites with stunning city views. Its glass-bottom swimming pool and extensive spa provide opportunities for relaxation and romance. The modern cuisine restaurant adds to the overall experience.
Business Hotel
Gothia Towers boasts extensive meeting facilities and is connected to the Swedish Exhibition & Congress Centre, offering a large venue for conferences, congresses, exhibitions, banquets and corporate events. Upper House, located at the top of Gothia Towers, provides luxury suites and modern amenities suitable for business travelers.
Hotel with Parking
Parking is available in the hotel's own garage or the nearby Focus car park for a fee; pre-booking is advisable to guarantee a space. Valet parking is offered for guests of Upper House.
EV charging stations
Accessible Hotel
Gothia Towers offers 12 accessible standard rooms specifically designed for wheelchair users. These rooms include features like grab bars by the toilet, fold-down seats in the shower, and automatic door-openers. The hotel is also noted for being barrier-free throughout its premises.
Hotel with Gym
Gothia Towers offers a 200 m² gym with new machines and equipment. The exclusive Upper House features a premium gym on the 19th floor with Life Fitness machines and city views. Both gyms provide free access for hotel guests, and Upper House also offers yoga classes and personal trainers.
Hotel with EV Charging Stations
Offers 4 verified chargers at the property. The combination of on-site charging and proximity to other charging stations makes it a practical choice.
4-Star Hotel
This hotel offers a luxurious experience with multiple restaurants, bars, and spa facilities. Its location connected to the Swedish Exhibition Centre and close proximity to Liseberg Amusement Park make it ideal for both business and leisure travelers.
Skyscraper Hotel
One of the tallest structures in Gothenburg, offering impressive views of the city. Features modern design and upscale amenities, including the Upper House spa. Its height and central location make it a landmark.
Hotel for Yoga
Guest Reviews
Nestled in the heart of Gothenburg, Gothia Towers & Upper House boasts an enviable location that guests find ideal for exploring the city. Positioned conveniently near Liseberg amusement park, Universeum, and the Scandinavium arena, the hotel is a perfect choice for families and event-goers alike. Its central location ensures easy access to a wealth of attractions, with public transport connections such as trams and buses right at its doorstep, making it equally convenient for those arriving by plane.
The panoramic views from the upper floors are frequently highlighted, offering breathtaking vistas over the city—a perfect backdrop to a delightful breakfast, which guests praise for its variety and quality. The proximity to key venues like the Ullevi stadium and Svenska Mässan makes Gothia Towers a strategic choice for those attending concerts, fairs, and exhibitions.
Additional perks that complement the superb locale include clean and spacious rooms, friendly and attentive staff, and a variety of on-site dining options that cater to diverse tastes. Offering a combination of luxury and practicality, Gothia Towers & Upper House stands out as a top choice for visitors keen on both relaxation and exploration in Gothenburg.
Gothia Towers & Upper House boasts an impressive breakfast service that is both diverse and satisfying for guests. Many reviews highlight the extensive selection of offerings, from fresh fruits, breads, and cheeses to pancakes and vegan-friendly options. The breakfast experience is elevated by its setting, with some dining areas providing spectacular views over the city, particularly from the 29th floor. Guests appreciate the attentive and friendly staff, which contributes to a welcoming and pleasant atmosphere.
The breakfast buffet is often described as being plentiful, well-organized, and varied, catering to a wide range of tastes and dietary needs, including gluten-free and vegan options. Despite the majority of positive reviews, a few guests noted aspects that could be improved, such as occasional queuing, issues with logistics, or specific food items not meeting expectations. Overall, the breakfast at Gothia Towers & Upper House receives high praise and is often considered a highlight of the stay.
At Gothia Towers & Upper House, dining is an experience not to be missed. Guests rave about their delightful dinners, particularly at the renowned top-floor restaurant, Heaven 23, which not only offers delicious food but also a breathtaking view of the city. The standout dishes include the fantastic shrimp sandwich and excellent meatballs with potato purée. Diners praise the knowledgeable and helpful waitstaff who enhance the dining experience with attentive service. The quality of food across the hotel’s many restaurants consistently receives high marks, with both breakfast and lunch offerings impressing visitors.
The hotel's ground floor restaurant presents good value for money, while the lower ground eatery captivates with its excellent mussels. For those who enjoy variety, the hotel boasts numerous dining options, though securing a table can be challenging if not booked in advance, even during weekdays. Despite a call for more options like Asian cuisine, the overall feedback celebrates the excellent food, making Gothia Towers & Upper House a gastronomic destination for travelers.
Gothia Towers & Upper House offers a mix of experiences regarding their rooms, nestled conveniently near attractions like Liseberg and Universeum, making it an ideal choice for travelers aiming for proximity to key sights in Gothenburg. Many guests appreciate the rooms' cleanliness, spaciousness, and stunning views, particularly those on higher floors, which capture the beauty of the surrounding areas. Comfortable beds and modern furnishings contribute to the comfort of the stay, with rooms adequately equipped with amenities. The decor and thoughtful details, especially during festive seasons, enhance the overall ambiance of the hotel, making it cozy and inviting.
However, some reviewers find the room sizes to be more compact than expected, and not all rooms meet the promotional images seen online, with occasional lapses in cleanliness mentioned. The ventilation system appears to need attention, as several guests reported rooms being too warm or, conversely, too cold. Noise issues are sporadically noted, particularly from nearby elevators, and certain reviewers felt that the family rooms lacked adequate space. Despite these drawbacks, the hotel's central location, friendly staff, and substantial breakfast offerings continue to attract guests looking for convenience and a decent level of comfort. As evident from guests' feedback, Gothia Towers & Upper House maintains a balance between charm and practicality, appealing to both leisure and business travelers.
Gothia Towers & Upper House provide a mixed experience when it comes to the sleeping arrangements, as guest reviews reveal a blend of satisfaction and discomfort. Many visitors praised the beds for their comfort, noting that they were super comfy and very comfortable, ensuring a good night's sleep. The beds often come with lovely pillows and duvets, contributing to an overall cozy and inviting atmosphere. Some guests appreciated the fulfillment of their specific requests, such as having double beds instead of two singles, highlighting attentive service.
However, some reviews reflect less favorable experiences, especially concerning softness. A few guests found the beds too soft or bemoaned issues like two mattresses sliding apart, which detracted from the comfort. The sofa beds, in particular, seemed to consistently fall short in terms of comfort, often described as hard, lumpy, and worn. Additionally, some guests mentioned concerns about the age and cleanliness of the bedding, impacting their overall impression.
Despite these drawbacks, many visitors found the beds to be comfortable, and those who enjoyed the accommodations noted the good quality of sleep and restful environment. There is also a mention of cozy rooms complementing the comfortable beds. Thus, while Gothia Towers & Upper House have room for improvement, particularly with bed consistency, they continue to offer many guests a pleasant and restful stay with impressive comfort for a majority.
Gothia Towers & Upper House presents a mixed experience in terms of cleanliness, according to various guest reviews. Many visitors find the rooms to be well-cleaned, fresh, and tidy, contributing to an overall pleasant stay. These reviews often highlight the hotel's clean and modern rooms, along with its neat and friendly ambiance. Several guests noted that the bathrooms, although sometimes requiring better maintenance, are generally clean and spacious.
However, the cleanliness of some rooms and facilities does fall short of expectations, considering the hotel's status. Common critiques include inadequate cleaning upon arrival, with reports of dust, dirt, and leftover items from previous guests. Specific issues mentioned include unclean bathrooms, unemptied trash bins, and occasionally stained furniture. Some guests have also remarked on superficial cleaning efforts, with certain areas being neglected during their stay.
While the hotel enjoys a reputation for its imposing views and friendly staff, ensuring consistent cleanliness across all areas appears to be a challenge. Despite these inconsistencies, the hotel does seem to maintain a certain level of cleanliness that satisfies many guests, suggesting an overall decent experience for those visiting Gothia Towers & Upper House.
Gothia Towers & Upper House is consistently praised for its exceptional service and friendly ambiance, with numerous guests highlighting the notably professional and accommodating staff. Visitors frequently mention the pleasant and welcoming nature of the hotel team, who are described as both attentive and efficient, ensuring a comfortable and enjoyable stay. Although feedback occasionally suggests room for improvement in certain areas, such as check-in information and nighttime guidance, the overwhelming consensus celebrates the team's ability to create a warm, helpful, and hospitable environment. From quick service at breakfast to accommodating special requests like early check-ins and ensuring guest satisfaction, the staff contributes significantly to memorable experiences. The hotel's reputation for outstanding customer service, paired with a great location and excellent breakfast offerings, makes it a favored choice among travelers.
Gothia Towers & Upper House offers free Wi-Fi access throughout the hotel, which is an appreciated amenity for guests. While some visitors have found the Wi-Fi to be good and satisfactory for general browsing, there are mixed experiences when it comes to reliability and strength. A number of guests mentioned that the Wi-Fi signal can be spotty at times, with periods of slow connectivity and insufficient capacity for more demanding tasks like work. Despite these challenges, the overall online communication with the hotel remains efficient, ensuring that any connectivity issues can be addressed promptly. Additionally, the staff is noted for providing good service, contributing to a generally positive experience at the hotel, complemented by superb features like excellent parking services, including options for electric vehicle charging.
Gothia Towers & Upper House offers a standout spa experience that many guests describe as fantastic and exceptional. The spa area is praised for its relaxing atmosphere, cozy setting, and impressive amenities, including an outdoor pool on the upper floors, which provides breathtaking views over the cityscape. The warm water and beautiful vistas amplify the serenity of the spa, elevating it to a memorable part of a guest's stay. Despite these glowing aspects, there are some common critiques: guests note the high cost associated with accessing the spa and mention that an included spa access would enhance the overall experience. Additionally, the age limit imposed for entry might restrict family use, which some suggest could benefit from greater flexibility. Notwithstanding these points, the hotel's spa continues to be recognized as a remarkable space to unwind and indulge while enjoying superb service and facilities.
Gothia Towers & Upper House offers a gym that receives mixed reviews from guests. Many appreciate its well-equipped nature, noting it provides all the necessary machines for a comprehensive workout. However, some guests express dissatisfaction, mentioning the gym as small with a low ceiling, and suggesting it could benefit from more variety in cardio machines. Additionally, there are occasional comments about missing weight plates, implying that while the facility generally meets expectations, it leaves room for improvement in certain areas. In summary, the gym at Gothia Towers & Upper House is suitable for most fitness enthusiasts, but may not fully cater to those seeking a more diverse or spacious workout environment.
Gothia Towers & Upper House offers a generally positive parking experience for its guests, with convenient options that are highly appreciated. Many guests commend the ease and accessibility of the parking facilities, noting that it is generally good, safe, and sometimes even perfect. The hotel provides a secured parking garage with direct connections, making it convenient for guests to transition from parking to accommodation. There are positive remarks about the availability of parking for electric cars, enhancing the experience for environmentally conscious travelers. Moreover, the ability to pre-book parking adds an extra layer of convenience for those planning their stay.
However, some challenges are mentioned, such as difficulty in finding available spaces without reservations, and instances where parking was too far from the hotel or during renovations, which caused a hassle. There is a recurring note that parking is relatively expensive, prompting some to consider alternatives like public parking nearby or street parking. Although there are highlighted issues with availability during peak times, and the cost of valet parking, the overall sentiment about the parking experience is favorable, thanks to its safety features and well-managed systems. It is advisable to reserve parking in advance to ensure a seamless experience, especially during busy periods.
Gothia Towers & Upper House in Gothenburg emerges as a prime destination for families with children, offering a welcoming and child-friendly environment. The hotel is strategically located near the city center and the popular amusement park, Liseberg, making it convenient for families seeking nearby adventures. Notable is the abundance of activities catered specifically for kids, with dedicated play areas and spacious common zones that allow children of all ages to engage and enjoy themselves. The breakfast buffet is praised for its variety, including child-friendly options such as pancakes and a nice selection of juices, ensuring that even the pickiest eaters are satisfied.
Guests appreciate the smooth check-in process and friendly staff who go out of their way to make young visitors feel welcomed, going so far as to hand out stuffed toys resembling the hotel mascot. These thoughtful touches contribute to a pleasant family-oriented experience. Some reviews note a few limitations, such as small family rooms and limited access for children to the spa facilities. Nevertheless, the overall family-friendly atmosphere, combined with excellent location just minutes from Liseberg and Universium, positions Gothia Towers & Upper House as a strong contender for family-focused stays. Despite minor room-size concerns and few additional activities, the hotel is often whispered about as an ideal spot for a delightful family getaway, promising a wonderful and memorable visit for all.
Gothia Towers & Upper House impresses with its prime central location, making it a convenient choice for travelers looking to explore the city. Guests consistently praise the cleanliness of the rooms, which are also noted for being well-equipped, ensuring a comfortable stay. Despite its potential as a top-tier accommodation, some guests feel that the hotel falls short of its four-star rating in certain areas. There are mentions of service quality not meeting expectations and some amenities being less than anticipated, given the price point and status. The breakfast, while satisfactory, is considered somewhat basic for a hotel of this standing. Overall, while the hotel delivers on many fronts, it seems there's room for refinement to fully align with the expectations of a four-star experience.
Gothia Towers & Upper House in Gothenburg proves to be a highly favorable choice for business travelers, offering a prime location that ensures easy access to key business venues like the Volvo World, Svenska Mässan exhibition center, and the colocated conference center. Its proximity to the city center and airport makes it especially convenient for guests who travel for work frequently. The hotel is recognized for providing smooth check-in and check-out processes, which are crucial for busy business schedules.
The atmosphere of a congress hotel caters well to the needs of those attending conferences, and it provides a modern and comfortable environment that many business guests appreciate. It's highlighted as a fantastic venue for conferences, with an excellent value for money that appeals to business travelers. While some guests mention minor inconveniences such as distant parking facilities and limited breakfast options, the overall feedback emphasizes that the hotel caters well for business purposes and leaves many eager to return for future visits.
Gothia Towers & Upper House offers a truly enchanting atmosphere that's perfect for a romantic escape. With breathtaking views that rival those of New York, guests can immerse themselves in a luxurious environment complemented by friendly and attentive staff. It's an ideal destination for those celebrating special occasions such as anniversaries or honeymoons, as thoughtful touches like anniversary gifts on the bed make these moments even more memorable. The hotel's cozy ambiance and familiar atmosphere provide an inviting retreat for couples looking to get away from the everyday hustle and bustle. Dining in the restaurant on the top floor is a delightful experience, offering a seamless transition from a lavish meal to relaxation. With the added charm of receiving a glass of sparkling wine and chocolate, couples can enjoy an intimate and unforgettable stay.
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Location
The panoramic views from the upper floors are frequently highlighted, offering breathtaking vistas over the city—a perfect backdrop to a delightful breakfast, which guests praise for its variety and quality. The proximity to key venues like the Ullevi stadium and Svenska Mässan makes Gothia Towers a strategic choice for those attending concerts, fairs, and exhibitions.
Additional perks that complement the superb locale include clean and spacious rooms, friendly and attentive staff, and a variety of on-site dining options that cater to diverse tastes. Offering a combination of luxury and practicality, Gothia Towers & Upper House stands out as a top choice for visitors keen on both relaxation and exploration in Gothenburg.
Breakfast
The breakfast buffet is often described as being plentiful, well-organized, and varied, catering to a wide range of tastes and dietary needs, including gluten-free and vegan options. Despite the majority of positive reviews, a few guests noted aspects that could be improved, such as occasional queuing, issues with logistics, or specific food items not meeting expectations. Overall, the breakfast at Gothia Towers & Upper House receives high praise and is often considered a highlight of the stay.
Dinner
The hotel's ground floor restaurant presents good value for money, while the lower ground eatery captivates with its excellent mussels. For those who enjoy variety, the hotel boasts numerous dining options, though securing a table can be challenging if not booked in advance, even during weekdays. Despite a call for more options like Asian cuisine, the overall feedback celebrates the excellent food, making Gothia Towers & Upper House a gastronomic destination for travelers.
Rooms
However, some reviewers find the room sizes to be more compact than expected, and not all rooms meet the promotional images seen online, with occasional lapses in cleanliness mentioned. The ventilation system appears to need attention, as several guests reported rooms being too warm or, conversely, too cold. Noise issues are sporadically noted, particularly from nearby elevators, and certain reviewers felt that the family rooms lacked adequate space. Despite these drawbacks, the hotel's central location, friendly staff, and substantial breakfast offerings continue to attract guests looking for convenience and a decent level of comfort. As evident from guests' feedback, Gothia Towers & Upper House maintains a balance between charm and practicality, appealing to both leisure and business travelers.
Beds
However, some reviews reflect less favorable experiences, especially concerning softness. A few guests found the beds too soft or bemoaned issues like two mattresses sliding apart, which detracted from the comfort. The sofa beds, in particular, seemed to consistently fall short in terms of comfort, often described as hard, lumpy, and worn. Additionally, some guests mentioned concerns about the age and cleanliness of the bedding, impacting their overall impression.
Despite these drawbacks, many visitors found the beds to be comfortable, and those who enjoyed the accommodations noted the good quality of sleep and restful environment. There is also a mention of cozy rooms complementing the comfortable beds. Thus, while Gothia Towers & Upper House have room for improvement, particularly with bed consistency, they continue to offer many guests a pleasant and restful stay with impressive comfort for a majority.
Cleanliness
However, the cleanliness of some rooms and facilities does fall short of expectations, considering the hotel's status. Common critiques include inadequate cleaning upon arrival, with reports of dust, dirt, and leftover items from previous guests. Specific issues mentioned include unclean bathrooms, unemptied trash bins, and occasionally stained furniture. Some guests have also remarked on superficial cleaning efforts, with certain areas being neglected during their stay.
While the hotel enjoys a reputation for its imposing views and friendly staff, ensuring consistent cleanliness across all areas appears to be a challenge. Despite these inconsistencies, the hotel does seem to maintain a certain level of cleanliness that satisfies many guests, suggesting an overall decent experience for those visiting Gothia Towers & Upper House.
Staff
Wi-Fi
Spa
Gym
Parking
However, some challenges are mentioned, such as difficulty in finding available spaces without reservations, and instances where parking was too far from the hotel or during renovations, which caused a hassle. There is a recurring note that parking is relatively expensive, prompting some to consider alternatives like public parking nearby or street parking. Although there are highlighted issues with availability during peak times, and the cost of valet parking, the overall sentiment about the parking experience is favorable, thanks to its safety features and well-managed systems. It is advisable to reserve parking in advance to ensure a seamless experience, especially during busy periods.
Family
Guests appreciate the smooth check-in process and friendly staff who go out of their way to make young visitors feel welcomed, going so far as to hand out stuffed toys resembling the hotel mascot. These thoughtful touches contribute to a pleasant family-oriented experience. Some reviews note a few limitations, such as small family rooms and limited access for children to the spa facilities. Nevertheless, the overall family-friendly atmosphere, combined with excellent location just minutes from Liseberg and Universium, positions Gothia Towers & Upper House as a strong contender for family-focused stays. Despite minor room-size concerns and few additional activities, the hotel is often whispered about as an ideal spot for a delightful family getaway, promising a wonderful and memorable visit for all.
4 Star
Business
The atmosphere of a congress hotel caters well to the needs of those attending conferences, and it provides a modern and comfortable environment that many business guests appreciate. It's highlighted as a fantastic venue for conferences, with an excellent value for money that appeals to business travelers. While some guests mention minor inconveniences such as distant parking facilities and limited breakfast options, the overall feedback emphasizes that the hotel caters well for business purposes and leaves many eager to return for future visits.
Romantic
No, Gothia Towers & Upper House doesn't have any pool.
Yes, a spa is available at Gothia Towers & Upper House.
No, Gothia Towers & Upper House doesn't allow dogs.
Yes, parking facilities are available at Gothia Towers & Upper House.
Yes, Gothia Towers & Upper House has a gym.
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