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Summary of reviewsQuality Hotel Waterfront earns high praise for its scenic riverside location in Gothenburg, conveniently located near the ferry terminal and the Göta River. Guests enjoy the tranquil ambiance and lovely walking paths, as well as easy access to public transportation, including trams and water taxis, which makes exploring the city easy despite its slight distance from the city center.
The breakfast at this hotel is a standout feature, often described as varied, extensive and of high quality with something for everyone, including gluten-free options. The breakfast area provides scenic views and the staff's friendly nature enhances the overall dining experience. Dinner experiences are generally positive with delicious meals and family-friendly settings, although there are occasional criticisms concerning the food quality and restaurant availability.
Rooms at the hotel are spacious, comfortable and well-equipped with impressive views of the surrounding area. Families appreciate the ample space and amenities like playrooms and family rooms. While cleanliness is mostly praised, some mixed reviews highlight minor lapses. The charming historic building, large bathrooms and cozy settings further add to a pleasant stay.
Cleanliness throughout the hotel is mostly maintained well, particularly in the lobby and common areas, although a few reviews cite areas needing improvement. The helpful and friendly staff consistently enhance guest experience, quickly addressing any issues and going above and beyond to accommodate needs.
The free Wi-Fi is reliable and fast, offering strong connectivity throughout the hotel. Gym facilities receive mixed feedback, but they add value for those seeking a workout during their stay. The hotel is particularly accommodating for families, featuring spacious rooms, children's areas and kid-friendly services.
Beds receive high marks for comfort, though some guests note discomfort with the sofa beds and occasional cleanliness issues with bedding. Overall, the primary beds offer a pleasant night's rest.
Guests typically find the hotel meets its four-star rating standards, offering good value for money despite some cleaning inconsistencies. It's an excellent choice for business travelers due to well-equipped meeting rooms and business facilities. The hotel also features good accessibility options, accommodating guests with disabilities and offering commendable services for dogs.
In summary, Quality Hotel Waterfront is a reliable and enjoyable option for visitors to Gothenburg, excelling in its picturesque location, superb breakfast offerings, friendly staff and spacious, comfortable rooms. Show more
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Hotel Taking Steps Towards Sustainability
This hotel has a high sustainability rating and aims to be climate neutral by 2030 within its own operations, while also halving emissions in its supply chains. It is actively working to reduce food waste by 50% by 2030.
Hotel for Honeymoon
Situated by the waterfront, this hotel offers scenic views and a relaxed atmosphere. Its modern rooms and convenient location make it a great choice for couples. The hotel's dining options and recreational facilities add to the overall experience.
Family Friendly Hotel
The Quality Hotel Waterfront is child-friendly, offering family rooms for up to five people, a play and games room, and a children's menu. The hotel also has a relaxation area with a sauna and bubble bath.
Dog Friendly Hotel
Quality Hotel Waterfront is a pet-friendly hotel in Gothenburg. It provides a comfortable stay with necessary amenities for guests and their pets.
Accessible Hotel
Quality Hotel Waterfront offers accessible facilities throughout its premises. It provides wheelchair access to common and public areas, ensuring that guests with mobility needs can navigate the hotel with ease.
Hotel with Gym
Likely provides a fitness area, though specific details are not available in the provided data. Its location suggests potential for outdoor activities as well.
4-Star Hotel
Located by the waterfront, this hotel features a hot tub, providing a relaxing amenity for guests. It includes breakfast and offers free WiFi.
Romantic Hotel
Business Hotel
Room Types
Standard Double Room Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Superior Double Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a coffee machine, a seating area as well as sea views. The unit offers 2 beds.
Compact Double Room The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Standard RoomThe spacious double room offers a safe deposit box, heating, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
Family RoomThe family room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The family room features a safe deposit box and heating. The unit offers 3 beds.
Guest Reviews
8.3
Very Good
Location
The Quality Hotel Waterfront boasts an enviable location by the river in Gothenburg. Situated right by the ferry terminal and the Göta River, it provides a unique waterside setting that is both tranquil and picturesque. Its prime position offers a beautiful view of the harbor and easy access to nearby tram and boat services, making it ideally suited for ferry travelers and those exploring the city's west end.
The hotel's surroundings are noted for their charm and peaceful ambiance with lovely walking paths and a relaxed atmosphere. Guests have highlighted the convenience of being able to quickly reach the city center via public transportation, including trams and water taxis, while enjoying a more serene stay just outside the hustle and bustle.
Several reviews commend the proximity to key locations such as Stena Line terminals and the splendid views of the Göta River and Eriksberg Crane. This makes it perfect for both sightseeing and business trips. Despite some comments on it being slightly removed from the city center, the accessibility via tram and other transportation options compensates well for this minor drawback.
Overall, the Quality Hotel Waterfront's superb location by the water, combined with scenic vistas and good transport links, makes it a standout choice for visitors to Gothenburg.
Breakfast
At the Quality Hotel Waterfront, breakfast experiences generally receive high praise from guests. The offerings are described as varied, extensive and of high quality. Guests appreciate the wide selection of items available with many noting that it includes everything they could wish for. The breakfast buffet is frequently highlighted for its abundance and the broad range of choices, catering to diverse dietary needs, including gluten-free options.
Guests often describe the breakfast using terms like delicious, superb and fresh, suggesting that the food quality consistently meets high standards. The breakfast is also noted as a standout feature in reviews with some calling it the best they've ever had. Additionally, reviewers commend the breakfast for being well-organized with plenty of space and options despite the number of guests.
The view from the breakfast area is another notable highlight, providing a pleasant and scenic start to the day. The staff are frequently described as friendly and helpful, adding to the overall positive dining experience. Overall, the breakfast at the Quality Hotel Waterfront is highly regarded by guests, making it a major plus for those staying at the hotel.
Dinner
Quality Hotel Waterfront offers a mixed dining experience, but many guests had positive things to say about the food served at the hotel's restaurant. Several reviewers described the food as delicious with remarks highlighting particularly tasty dishes and fantastic desserts. Families especially appreciated the kid-friendly environment and some recommended dinner at the Brasserie. The restaurant's dinner service generally received good marks for food quality with some guests expressing their enjoyment of the evening meals.
Unfortunately, there were also notable criticisms. Some guests found the food to be lukewarm, tasteless or below acceptable standards with particular disappointment in overpriced and underwhelming dishes. Additionally, there were mentions of the restaurant being unexpectedly closed on certain nights and issues with cleanliness.
For those considering alternative dining options, there are good restaurants nearby. Despite some shortcomings, those who dined at the restaurant often found the experience to be satisfactory, if not exceptional. The bar service, in contrast, was praised as exceeding expectations.
Visitors should keep in mind potential waits for service and the possibility of the restaurant being closed, but overall, Quality Hotel Waterfront's dining options can provide a pleasant experience, especially for families and those looking for a reliable meal at the hotel.
Rooms
Quality Hotel Waterfront offers spacious and comfortable rooms that many guests found to be well-equipped and beautifully decorated. The large rooms provide sufficient seating and pleasant views of the fjord, harbor and surrounding areas. Families appreciated the ample playroom for kids and the availability of family rooms that can accommodate extra beds. The rooms often include amenities such as fridges, kettles and even huge TVs, adding to the convenience and comfort of the stay.
Cleaning standards were generally praised with many guests noting exceptionally clean and fresh rooms. However, there were some mixed experiences regarding room cleanliness with occasional reports of uncleaned items and dusty areas. Despite this, the overall comfort and functionality of the rooms often compensated for these issues.
Additional highlights include the historic building's charm, large bathrooms and cozy room settings. The friendly and helpful reception staff further enhanced the positive guest experiences. The beautiful surroundings and fantastic views from the rooms were frequently mentioned as standout features.
While some rooms appeared worn out or outdated, the comfort level, especially the comfortable beds and pleasant room sizes received favorable comments. Overall, Quality Hotel Waterfront seems to satisfy guest needs with its spacious, comfortable and well-furnished rooms, contributing to a pleasant stay.
Beds
Guests at Quality Hotel Waterfront have shared mixed insights about their sleeping experience. The overarching sentiment is that the primary beds in the rooms are highly comfortable, often described as great, excellent and very good. Many guests appreciated the quality bedding and found the king-size beds to be a positive feature. A number also noted that the combination of a comfortable bed with room amenities like small refrigerators and Nespresso machines enhanced their stay.
However, several reviews pointed out drawbacks. Some guests found the mattresses and pillows to be too hard, while others mentioned issues with cleanliness such as dirty mattress protectors. There's a consistent dissatisfaction with the sofa beds, which were described as very uncomfortable with one guest even able to feel the metal bars when lying down.
Other minor complaints included occasional noise from adjacent heating systems, thin walls and beds not being made. Despite these issues, the prevailing opinion from guests is that the primary beds offer a good night's sleep at Quality Hotel Waterfront.
Cleanliness
Quality Hotel Waterfront has an overall clean and tidy ambiance with guests frequently highlighting the well-maintained lobby and the freshness of rooms. Many reviews commend the impeccably clean spaces and appreciate the thorough cleaning efforts of the staff, who are praised for their consistent service throughout the hotel. However, there are contrasting remarks about cleanliness in certain areas. Some rooms were reported to be less clean upon arrival with issues like dirty floors, windows and neglected cleaning. Specific complaints indicate areas that can improve, such as window cleanliness, missed room cleaning and insufficient bathroom tidiness. Maintenance of cleanliness in common areas and the breakfast room also received mixed feedback. Despite these inconsistencies, the hotel is generally considered clean, contributing to a positive guest experience.
Staff
Quality Hotel Waterfront stands out for its exceptional staff, who consistently receive positive remarks for their friendliness and helpfulness. Words like super friendly, attentive and accommodating describe their approach, whether at the reception, restaurant or bars. Guests highlighted the staff’s professionalism and the warm welcome they received, making a notable impact on their overall experience.
Although there were occasional mishaps such as initial room issues or language barriers, these were swiftly addressed by the attentive and responsive team. The staff's ability to go the extra mile, such as handling forgotten chargers or offering compensation, left a lasting impression.
The restaurant staff, in particular, were frequently praised for their friendliness and high-quality service, enhancing the dining experience despite occasional organizational hiccups. The overall positive interaction with the hotel personnel was often cited as a highlight, contributing significantly to the enjoyable stay at this well-located hotel near the StenaLine terminal.
Wi-Fi
The Wi-Fi at Quality Hotel Waterfront is generally praised by guests. Reviews highlight that the Wi-Fi is good, fast and included as a complimentary service. The connection is described as strong, stable and reliable with coverage throughout the property, including in guest rooms. A notable point is that the Wi-Fi works consistently well with one guest mentioning no issues during their stay. However, there is a minor mention that in one instance, the Wi-Fi was not reliable. Overall, guests can expect a dependable and fast internet connection during their stay at the hotel.
Gym
The gym at the Quality Hotel Waterfront has received mixed feedback from guests. Many highlight its convenience and mention that it is well-maintained. It features a small setup with two treadmills, one elliptical and one bike, which some guests found adequate while others noted it to be a bit cramped and poorly equipped. Despite being described as quite hot at times and having noisy treadmills, the gym's presence onsite alongside a spa adds value for guests. Additionally, Choice members benefit from access to the gym. However, some guests felt it wasn't up to par and advised avoiding it.
Family
Quality Hotel Waterfront is an excellent choice for families seeking a pleasant stay. With spacious rooms that can accommodate up to five people, it’s ideal for large families. The hotel boasts a large playroom and a nice children's area, ensuring the little ones have plenty of entertainment options. Guests frequently commend the hotel for being child-friendly and kid welcoming.
The staff are consistently described as nice, helpful and accommodating, always attentive to family needs. There's also a kid-friendly breakfast, ensuring the youngest guests have their favorite meals to start the day. Some areas, such as the family room, could benefit from an update, but overall, the amenities for children seem well-maintained.
For those staying at the hotel, there’s a convenient parking area and ample games for children in the entrance hall, contributing to a relaxed and friendly atmosphere. Despite a few minor issues, like children running in the hallways late at night, the general consensus is that Quality Hotel Waterfront excels in providing a family-friendly environment, making it a top pick for those traveling with kids.
4 Star
Quality Hotel Waterfront is recognized as a four-star hotel that generally meets the standards associated with its rating. Many guests appreciate the good value for money, particularly noting its practical location for those traveling to the northern archipelago of Göttev, despite being a bit far from the city center. The hotel often leaves a positive impression with its relaxed atmosphere and recently renovated premises, appealing to those looking for a nice short stay.
However, some reviews suggest that the hotel does not consistently meet the expectations of a four-star rating, citing issues with cleanliness as an area requiring improvement. Despite these critiques, the hotel is considered very good for its price category and the welcoming environment suggests potential for an even better stay in future visits. Overall, guests find the hotel a reliable choice for their accommodation needs.
Business
Quality Hotel Waterfront proves to be an excellent choice for business travelers. It offers well-equipped meeting rooms and ample business facilities, making it an ideal venue for conferences and business operations. Frequent guests praise it as a reliable option for business trips, noting the hotel's suitability for corporate accounts and business travel needs. Overall, this hotel stands out as a prime location for hosting and facilitating professional engagements.
Accessible
The Quality Hotel Waterfront offers commendable accessibility for guests with disabilities, featuring accessible rooms and bathrooms. The hotel benefits from a convenient location with excellent public transportation options, including easy access by tram and a short walk to various transport connections. Guests have praised the pleasant staff and the fantastic breakfast offered. However, some reviews mention that the entrance area could be better organized and staff could be more attentive. Overall, the accessibility features and location make this hotel a good choice for travelers with mobility needs.
Dog Friendly
The Quality Hotel Waterfront stands out for its accommodating and dog-friendly environment. Guests have praised the outstanding service provided for their canine companions, highlighting the possibility of bringing dogs along for the stay. The hotel is noted for its overall good service for both humans and pets. Additionally, some rooms come with thoughtful touches like nearby dog treats, enhancing the welcoming atmosphere for four-legged guests. However, there have been minor cleanliness concerns with reports of finding dog hair and clumps of hair on the carpet. Overall, the hotel's dog-friendly policies and amenities are appreciated, making it a favorable choice for travelers with pets.
No, Quality Hotel Waterfront doesn't have any pool.
No, a spa isn't available at Quality Hotel Waterfront.
Yes, Quality Hotel Waterfront welcomes dogs.
No, parking facilities aren't available at Quality Hotel Waterfront.