voco Gold Coast by IHG
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Summary of reviewsVoco Gold Coast, an IHG Hotel, receives strong praise for its ideal location, just two minutes from the beach and centrally positioned in Surfers Paradise, offering guests easy access to attractions, public transport, dining and shopping. Proximity to the Surfers Paradise tram stop enhances accessibility, allowing effortless travel to popular spots like the SkyPoint Observation Deck. The centrality also places guests near bustling nightlife and various entertainment options.
The breakfast at the hotel is highly acclaimed for its extensive buffet selection and quality, featuring both hot and cold options, catering to various dietary needs. Notable highlights include the omelette section and doughnut wall, making breakfast a delightful experience, particularly for families. Despite occasional comments about food temperature and busyness, the breakfast remains a memorable part of many guests' stay.
Dining experiences at the hotel, especially the dinner buffet and offerings at Cliffords Grill and Lounge, are generally well-received. Guests appreciate the good selection and quality of food, finding in-house dining convenient and enjoyable. Room service meals are positively noted, although some face occasional delays.
Rooms are often described as clean, spacious and comfortable with modern decor and well-maintained facilities like sizable TVs and ocean views. While some rooms could benefit from updates and renovations, the overall ambiance is pleasing, providing a satisfactory stay. Housekeeping consistently receives positive comments for maintaining a tidy and welcoming environment.
Cleanliness is a standout aspect with public areas and rooms frequently described as spotless and well-kept. Housekeeping staff are commended for their efforts, though minor issues like mold in showers or dust in air conditioning vents require attention.
The staff at voco Gold Coast are highlighted for their friendliness and professionalism, contributing positively to guests' experiences. Reception staff, in particular, are praised for their efficiency and helpfulness, although there are occasional mentions of inconsistency in service.
The WiFi service garners mixed reviews with many guests finding it strong and reliable, while others report connectivity issues. The gym is favorably reviewed with guests enjoying the clean, well-equipped facilities, although suggestions for improved cleaning supplies were noted.
The multiple pool options provide a relaxing and enjoyable atmosphere, particularly appreciated by families. Some maintenance issues and the need for more poolside seating were highlighted, but overall, the pool facilities are considered a significant enhancement to guests' stays.
The hotel's proximity to the beach is frequently praised, offering guests easy and quick access to the renowned Surfers Paradise beachfront. However, parking experiences are mixed with some finding the secure underground parking convenient, while others reported difficulties with availability and found the additional costs to be a concern.
In summary, voco Gold Coast by IHG, excels in its strategic location, quality dining, comfortable rooms, cleanliness and attentive staff, making it a preferred choice for travelers exploring Surfers Paradise.
Categories
The breakfast at the hotel is highly acclaimed for its extensive buffet selection and quality, featuring both hot and cold options, catering to various dietary needs. Notable highlights include the omelette section and doughnut wall, making breakfast a delightful experience, particularly for families. Despite occasional comments about food temperature and busyness, the breakfast remains a memorable part of many guests' stay.
Dining experiences at the hotel, especially the dinner buffet and offerings at Cliffords Grill and Lounge, are generally well-received. Guests appreciate the good selection and quality of food, finding in-house dining convenient and enjoyable. Room service meals are positively noted, although some face occasional delays.
Rooms are often described as clean, spacious and comfortable with modern decor and well-maintained facilities like sizable TVs and ocean views. While some rooms could benefit from updates and renovations, the overall ambiance is pleasing, providing a satisfactory stay. Housekeeping consistently receives positive comments for maintaining a tidy and welcoming environment.
Cleanliness is a standout aspect with public areas and rooms frequently described as spotless and well-kept. Housekeeping staff are commended for their efforts, though minor issues like mold in showers or dust in air conditioning vents require attention.
The staff at voco Gold Coast are highlighted for their friendliness and professionalism, contributing positively to guests' experiences. Reception staff, in particular, are praised for their efficiency and helpfulness, although there are occasional mentions of inconsistency in service.
The WiFi service garners mixed reviews with many guests finding it strong and reliable, while others report connectivity issues. The gym is favorably reviewed with guests enjoying the clean, well-equipped facilities, although suggestions for improved cleaning supplies were noted.
The multiple pool options provide a relaxing and enjoyable atmosphere, particularly appreciated by families. Some maintenance issues and the need for more poolside seating were highlighted, but overall, the pool facilities are considered a significant enhancement to guests' stays.
The hotel's proximity to the beach is frequently praised, offering guests easy and quick access to the renowned Surfers Paradise beachfront. However, parking experiences are mixed with some finding the secure underground parking convenient, while others reported difficulties with availability and found the additional costs to be a concern.
In summary, voco Gold Coast by IHG, excels in its strategic location, quality dining, comfortable rooms, cleanliness and attentive staff, making it a preferred choice for travelers exploring Surfers Paradise.
Hotel near Golf Courses
Although not directly on a golf course, its central location provides easy access to various Gold Coast attractions, including golf courses.
Hotel Taking Steps Towards Sustainability
voco Gold Coast is built on sustainability principles, utilizing the IHG Green Engage System to monitor and reduce energy, water, and waste. They have implemented aerated shower heads, use planet-friendly bathroom amenities in large formats to reduce plastic, and have replaced single-use plastics like straws and water bottles with biodegradable alternatives and filtered water systems.
Hotel for Honeymoon
This hotel is listed as a romantic option and has received excellent recent reviews from travelers.
Family Friendly Hotel
Offers family-friendly amenities and is conveniently located near attractions. It includes multiple restaurants and pools. The location is convenient to everything, including the light rail.
Romantic Hotel
Voco Gold Coast offers stylish and comfortable accommodations with a vibrant atmosphere. Its central location and modern amenities make it a great choice for couples looking to explore the city.
Hotel with Swimming Pool
voco Gold Coast features two swimming pools with stylish design. The property provides a trendy and enjoyable pool experience.
Heated Pool Outdoor Pool
Business Hotel
The Voco Hotel is only minutes walk from the heart of Surfers Paradise and the beach. Refurbished, it's a great destination for both the leisure and corporate traveler. It features meeting rooms and workspaces to support business activities.
Hotel with Parking
voco Gold Coast is recognized for its parking and stylish accommodations. Its location offers convenient access to the beach and local attractions.
Hotel with Gym
voco Gold Coast by IHG is listed as offering gym facilities. It is also one of the top hotels with a fitness center in Queensland.
Hotel with Heated Pool
Provides both indoor and outdoor heated pools, offering versatility for different preferences. Guests appreciate the warmth and coziness of the pool area, making it a significant attraction for a comfortable swim.
Hotel near The Beach
Cheap Hotel
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The location of voco Gold Coast by IHG, receives high praise from its guests for numerous reasons. Situated just two minutes from the beach and centrally located in Surfers Paradise, the hotel provides convenient access to a myriad of attractions and amenities. Guests appreciate the proximity to Cavill Avenue, the heart of the city's shopping and dining scene, just a short walk away.
The hotel is conveniently positioned right next to the Surfers Paradise tram stop, enhancing accessibility to various parts of the city. This convenient transportation link allows guests effortless travel to nearby attractions, including the SkyPoint Observation Deck, popular dining spots and shopping centers. The location’s centrality also places guests close to the bustling nightlife and various entertainment options—all within walking distance.
Additionally, the hotel is surrounded by a wide variety of restaurants and cafes, making it easy for guests to enjoy diverse dining options. Those staying at voco Gold Coast can also delight in stunning ocean views and the calm, vibrant atmosphere typical of this sought-after destination.
In summary, the hotel's strategic location, combined with easy access to public transport, dining, shopping and the beach, makes it an ideal choice for travelers looking to explore all that Surfers Paradise has to offer.
The breakfast experience at voco Gold Coast by IHG, receives high praise from guests, frequently highlighting the buffet for its variety and quality. Many reviews commend the extensive selection of dishes, from hot and cold options to gluten-free and vegetarian choices, making it suitable for everyone, including children. The breakfast is consistently described as delicious, fantastic and amazing with standout mentions of specific items like the omelette section and doughnut wall, which were particularly appreciated by kids.
Guests often found the breakfast to be excellent value for money, especially when included in the room package. The buffet is described as comparable to 5-star hotel offerings with fresh and well-presented food. Positive remarks also extend to the pleasant and helpful staff, who enhance the overall breakfast experience.
However, there are a few areas where the breakfast could improve. Some guests noted the food temperature could be better managed, as items like hot dishes and poached eggs were occasionally cold. The breakfast area can become very busy, sometimes leading to long queues and slow refilling of food items. Additionally, while the variety is generally praised, a few guests found it somewhat repetitive over multiple days and suggested more diverse options, including Asian cuisine.
Overall, the breakfast at voco Gold Coast is a highlight for many with its high quality, variety and value making it a memorable part of their stay.
Voco Gold Coast, an IHG Hotel, offers a delightful dining experience that guests frequently praise. The general consensus points to great food and excellent quality, especially highlighting the dinner buffet and the exceptional fare at Cliffords Grill and Lounge. The Social House menu and service also receive high marks for their tasty offerings.
The buffet is recognized for its good selection and value for money, although some feel that prices can be on the higher side. The quality and taste of room service meals have been appreciated by many, despite some occasional delays in service and issues with order accuracy. Guests also enjoyed the variety of in-house dining options, including bars and cafes which provide a cozy atmosphere for late-night snacks and drinks.
While some guests found certain menu items or dining experiences to be just okay or overpriced, especially the seafood buffet, the overall feedback is positive. Dining at the hotel's different establishments appears to cater well to various palates and preferences with the convenience of having multiple good food options on-site greatly appreciated by visitors.
Voco Gold Coast, an IHG Hotel receives generally positive feedback regarding its rooms with many guests appreciating the clean and comfortable ambiance. Multiple reviews highlight that the rooms are well-equipped, spacious, modern and adorned with nice, fresh colors that provide a luxurious feel to the stay. Guests often compliment the comfortable beds and well-maintained facilities, such as good-sized TVs and ocean views from some rooms.
The cleanliness of the rooms is frequently noted, providing a welcoming environment upon arrival. The rooms are well-furnished and the decor, while not overly fancy, is generally pleasing and contributes to a comfortable experience. Moreover, room service and housekeeping receive commendations for maintaining a tidy environment with rooms stocked with necessary amenities.
However, some reviews mention that certain rooms feel dated and could benefit from renovations. Issues like outdated bathrooms, old furniture and occasional cleanliness lapses are reported. Some rooms are described as small and a few guests note problems such as bad smells, poor ventilation and lack of key facilities like microwaves and wine glasses. Despite these criticisms, the overall sentiment remains that the rooms are decent and functional for a comfortable stay.
Guests also note that the views from the rooms, especially those overlooking the ocean or high floors, add a special touch to the experience. Some rooms offer a lovely panoramic view of the bustling city below, which many find to be quite enjoyable. Although minor issues were reported, the positive aspects of the rooms at voco Gold Coast often outweigh the negatives, providing guests with a satisfactory stay.
At 'voco Gold Coast by IHG,' the beds frequently leave guests with a positive impression. Many reviewers found the beds to be super comfortable, often noting the high quality of the linen and bedding. Beds were widely described as comfy with several guests highlighting their size, stating they were huge or large with some referring to king-size and double beds. The beds stood out as a strong point with multiple guests mentioning that they were among the best they'd ever slept on.
Although a few reviews referenced beds being too soft or having minor issues such as lumps in the mattresses, the overall sentiment towards bed comfort was overwhelmingly positive. The pillows also received mixed reviews with some appreciating their softness and generous quantity, while a few others found them too squishy or uncomfortable.
Guests generally appreciated the cleanliness of the sheets and beds, which only added to their comfort. Despite minor occasional discomforts, most visitors seemed to enjoy the restful sleep provided by the beds at voco Gold Coast.
Voco Gold Coast, an IHG Hotel, consistently receives high marks for cleanliness from its guests. Reviewers frequently describe the rooms and facilities as very clean, spotless and well-maintained. The lobby and public areas, including the bathroom, receive praise for their cleanliness and modernity. Despite the generally positive feedback, some guests noted issues such as mold in the showers, dust in air conditioning vents and occasional lapses in daily housekeeping standards. The resort’s clean and spacious rooms, along with attentive housekeepers, contribute to an overall comfortable and pleasant stay. However, there is room for improvement in maintaining the consistency of cleaning practices, particularly in the bathrooms and on certain fixtures. Overall, guests appreciate the hotel's cleanliness, which enhances their experience at this well-located and well-kept property.
The staff at voco Gold Coast by IHG, receive an overwhelmingly positive response from guests, often highlighted for their friendliness and helpfulness. Many reviews note that the staff were extremely friendly, polite and welcoming. Reception staff are frequently praised for being efficient, accommodating and informative. Guests appreciate the quick check-in process and the professional demeanor of the front desk personnel.
Housekeeping and other hotel staff also received recognition for their courteousness and willingness to go the extra mile. Reviews describe the staff as superbly helpful and attentive, ensuring that guests feel well taken care of. There were specific mentions of staff members like George and Tom who were particularly engaging and helpful.
However, some reviews pointed out inconsistencies such as occasional rudeness or lack of attention from the front desk staff and issues with understaffing at times. Despite these occasional lapses, the majority of guests found the customer service to be excellent and their interactions with the staff to be pleasant and supportive.
Overall, the staff at voco Gold Coast are seen as a significant strength of the hotel, contributing positively to the guest experience with their warm hospitality and professional service.
The WiFi experience at Voco Gold Coast, an IHG Hotel, garners mixed reviews from its guests. On the positive side, many visitors compliment the WiFi for being strong, consistent and easy to connect to with terms like fast, reliable and one of the fastest highlighting its efficiency. Guests appreciated the stable and reliable internet, often finding the WiFi to work well throughout their stay. There were praises for excellent and good WiFi around the hotel and connectivity was generally described as stable.
However, not all reviews are favorable. Some guests reported significant issues, such as the WiFi dropping out every 10 minutes, being slow or barely working. Complaints about WiFi not working, poor connectivity and difficulties connecting laptops were noted. A few guests mentioned that the WiFi wasn't operational for the initial days of their stay and others experienced trouble connecting altogether.
While the majority of reviews emphasize the positive attributes of the WiFi service, the negative experiences indicate that connectivity can be inconsistent and might require attention, especially during peak times.
The gym at voco Gold Coast by IHG, receives generally positive feedback from guests. Described as good, great and pleasant, the gym is noted for its cleanliness and useful training equipment. Guests appreciated the range of equipment available, including decent weights and mentioned that the gym is well-maintained and well-equipped for various fitness needs. The fitness area is recognized for being functional and open 24 hours, which adds to its convenience. However, some guests pointed out areas for improvement, such as the need for filling wipes, hand sanitizer and cleaning equipment within the gym. Despite these minor issues, the overall sentiment towards the gym facilities remains favorable.
The pool facilities at voco Gold Coast by IHG, offer a variety of experiences, featuring both indoor and outdoor pools across multiple levels. While the hotel boasts several pool options, including heated and jacuzzi pools, which many guests found fantastic, clean and enjoyable, there were also a few challenges noted. Some visitors experienced issues with cleanliness and maintenance with occasional remarks about pools being out of order or cloudy water.
Families particularly highlighted that their kids loved the pool areas, making it a delightful spot for those with children. The poolside amenities such as BBQ areas and happy hour drinks from Monday to Friday added to the overall enjoyment. However, a more spacious pool area and additional pool chairs were suggested improvements, especially during busy periods when seating was scarce.
Despite these minor setbacks, the majority of guests had positive experiences, appreciating the multiple pool options and the heated pool's comfort. Overall, voco Gold Coast’s pool facilities provided a relaxing and fun atmosphere, contributing significantly to guests’ stays.
The reviews for voco Gold Coast by IHG, consistently highlight its superb proximity to the beach with guests frequently mentioning the convenience of a short walk. The hotel's location is often described as central and priceless, providing easy access to the renowned Surfers Paradise beachfront, which is only a block or a couple of blocks away. The nearby beaches are praised as excellent, offering a fantastic experience for visitors. Guests appreciate the short and easy stroll to the beach, often noting that it is within walking distance and provides quick and straightforward access. The repeated emphasis on the hotel's closeness to the beach underscores its appeal for beach lovers seeking a convenient and enjoyable stay by the ocean.
Guests of voco Gold Coast by IHG, have varied experiences regarding parking at the property. On a positive note, many found parking onsite to be convenient and secure with some appreciating the secure underground parking offered at a fee. It was mentioned as easy access underneath the hotel, though it had to be pre-booked and at $20 per day, it was considered a reasonable price by several reviewers.
However, not all feedback was favorable. A significant number of guests encountered issues with parking availability with many reports of the car park being fully booked or no onsite parking being available at all. This resulted in several guests having to park in nearby public car parks or off-site locations, sometimes at a considerable distance from the hotel. Some guests found this surprising as they were not informed in advance of the full conditions or charges for parking.
The additional cost for parking, which was sometimes unexpected or inadequately communicated, also raised concerns for many with some finding the $20 fee per night to be pricey. There were suggestions that parking should either be included in the room rate or better detailed upfront to avoid misunderstandings. Despite these issues, those who did manage to secure parking onsite generally reported a satisfactory experience.
In summary, while voco Gold Coast offers convenient and secure parking facilities for a fee, potential guests should be mindful of the need to pre-book and clarify parking arrangements in advance to avoid any inconvenience.
The voco Gold Coast by IHG, stands out as a top choice for family vacations with numerous amenities and activities catering specifically to children. Families can enjoy spacious and comfortable family rooms, although some guests noted that rooms can become cramped when accommodating larger families. Kids particularly love the dedicated play areas near the reception and in the lobby, providing a well-stocked and engaging environment for them to enjoy.
The playgrounds and the toddler section are highlights with many praising the indoor and outdoor areas designed for children's play and entertainment. The pool and spa areas also receive high marks, being perfect spots for family relaxation with activities that keep the kids entertained for hours.
Breakfast at the hotel is often cited as a highlight with a buffet that delights both children and adults alike. Additionally, the property's convenient location near popular spots like the Paradise Mall and various dining options enhances the overall family experience.
Guests appreciate the family-friendly atmosphere, noting that the hotel offers multiple child amenities and activities, making it easy to keep everyone entertained. Overall, voco Gold Coast proves to be a fantastic destination for families seeking a balance of fun, convenience and comfort on their holiday.
The voco Gold Coast by IHG, is generally perceived as a four-star establishment, delivering a quality experience that aligns well with its rating. Guests frequently praise the hotel's prime location, which offers convenience and easy access to various attractions in Gold Coast. The facilities are described as fantastic and the overall ambiance exudes a sense of luxury, albeit with some minor wear and tear.
The hotel provides a range of amenities typical of a four-star property and several guests feel it offers good value for the price. The climate control in rooms is effective and the well-appointed facilities contribute to a comfortable stay.
Though some reviews suggest the hotel falls short of a true four-star experience, perhaps leaning more towards three stars in certain aspects, many guests still find it a fitting four-star choice. The service is noted to be good with generally high-quality standards.
Overall, the voco Gold Coast is well-regarded for offering a premier experience at a reasonable cost, making it a commendable option for travelers seeking a solid four-star hotel experience.
The voco Gold Coast by IHG, is a fantastic destination for business travelers, offering a host of facilities and services tailored to meet professional needs. Guests highlighted its perfect location for business activities with a professional atmosphere that is conducive to work. The business center is well-equipped and useful with convenient business services that accommodate various needs. Meeting rooms are available, making it a good place for work meetings and business catch-ups.
The hotel provides a nice working ambiance and is considered an excellent spot for both business trips and quick lunches between appointments. Guests found the rooms to be clean, fresh and luxurious, making them a comfortable place to unwind after a busy day. The professional service, especially from staff like Harry, received high praise, adding to the overall positive experience.
Despite a few minor complaints, such as the laborious POS billing system in the coffee and bar area and occasional issues with replenishing coffee/tea, the consensus was overwhelmingly positive. The hotel's quiet, private atmosphere and great location with a wonderful beachside view further enhance its appeal for business travelers. Overall, voco Gold Coast provides efficient and accommodating services, making it a top choice for business stays.
Voco Gold Coast, an IHG Hotel, is generally praised for its accessibility, making it a convenient choice for guests with disabilities. Many reviews highlight the hotel's fully accessible rooms and facilities, including the restaurant and pool area. Guests appreciate the ease of navigation and the spacious rooms, contributing to a comfortable stay. The hotel's prime location near a tram stop adds to its accessibility, offering easy access to nearby activities and restaurants.
The hotel staff are noted for being friendly and accommodating, enhancing the overall experience. Accessible parking is available, catering to guests with disabilities. Although minor concerns were mentioned, such as difficulties with the lower shower head and narrow spaces in some rooms, the overall feedback suggests that Voco Gold Coast is well-equipped to meet the needs of guests requiring accessibility. The combination of accessible features and a convenient location makes it an ideal choice for wheelchair users.
The heated pool offerings at voco Gold Coast by IHG, have received a mix of feedback with several commendable aspects brought to light. Guests frequently highlight the enjoyable experience provided by the heated pools, describing them as great, lovely and ideal for a relaxing swim. The hotel offers both indoor and outdoor heated pools, making it versatile for different preferences.
Many guests appreciated the warmth and coziness of the pool area, noting that the heated pools are functional and available on site. Some reviewers also enjoyed the warm spa facilities, adding to the overall relaxation experience. The presence of two heated pools was seen as a positive feature with some specifically mentioning the convenience of heated pools being located on different levels within the hotel premises.
However, it's worth noting that there were occasional mentions of cleanliness issues and instances where the pools were not adequately heated, impacting the experience for some guests. Despite these drawbacks, the heated pools at voco Gold Coast seem to be a significant attraction for many visitors looking for a comfortable and cozy swim during their stay.
The outdoor pool facilities at voco Gold Coast by IHG, consistently receive praise for their variety and quality. The hotel boasts two outdoor pools, an amenity that guests love for providing ample space and choice. The pools, including a jacuzzi, are noted for their fantastic and glorious settings, making the outdoor areas a hit among visitors. Families appreciate the children’s pool area, although some suggested it could be cleaner. Guests delight in spending time at the second-floor pool and taking advantage of features like the spa tub and additional entertainment available by the pools. The large, heated pool ensures comfort, while the overall pool areas are described as lovely, warm and spacious. Despite occasional comments about pool maintenance and the need for more lounge chairs, the pools remain a standout feature, contributing to the hotel's reputation as an amazing holiday spot.
Voco Gold Coast, an IHG Hotel, appears to be an excellent choice for honeymooners seeking a memorable getaway. Guests frequently highlight the clean and spacious rooms, complemented by modern bathrooms, all maintained to a high standard. The concierge service receives praise for its warm and attentive assistance, enhancing the overall experience for couples celebrating their special occasions.
The hotel is repeatedly described as a superb honeymoon spot with many noting it as a perfect romantic destination for newlyweds. Recommendations for the hotel are common, emphasizing its suitability for an unforgettable honeymoon stay. The positive reviews underscore its reputation as a beautiful and highly recommended location for couples looking to celebrate their love.
Voco Gold Coast, an IHG Hotel, stands out as a destination where luxury and comfort intertwine seamlessly. Guests have consistently highlighted the beautifully decorated interiors and modern, comfortable facilities. The hotel exudes a luxurious atmosphere, from the spotless rooms to the premium amenities provided.
Breakfast at the hotel has received rave reviews, adding to the overall indulgent experience. Clifford’s Tavern with its appealing foyer and excellent food, further elevates the stay, contributing to the hotel’s classy feel. Several guests noted the great luxury experience, enhanced by deluxe upgrades and luxurious amenities.
Despite being regarded as a luxury hotel, many guests appreciated that it offers affordable luxury, providing good value for the quality of service and facilities. The hotel maintains a high cleanliness standard, akin to what one would expect from a four-star establishment.
Overall, those who stayed at voco Gold Coast enjoyed a brilliant, luxury experience that makes the higher price point worthwhile. The combination of a luxurious atmosphere, modern facilities and attention to detail creates a memorable stay for all guests.
Voco Gold Coast, an IHG Hotel, is highly regarded for providing a romantic atmosphere, making it an ideal choice for couples seeking a memorable getaway. Guests frequently mention the romantic ambiance throughout the property, which is enhanced by the cozy and clean rooms. The views offered by the hotel are particularly noted for their romantic appeal, adding to the overall experience.
The property is considered great value for money with romantic aspects well-integrated into the decor and amenities. Special touches, like a bottle of wine delivered to the room, contribute to celebrating special occasions such as anniversaries.
Guests find the setting perfect for a romantic weekend or a secluded escape with the privacy cherished by couples. The romantic meals provided are also a highlight with guests enjoying great restaurants that cater to intimate dining experiences.
The location itself is praised as a romantic destination, creating an ideal atmosphere for couples and families alike. Overall, it's positioned as a welcoming and friendly place with an ambiance that supports romantic vacations, making it a great choice for anyone looking to enhance their romantic moments.
Location Show Map
Location
The hotel is conveniently positioned right next to the Surfers Paradise tram stop, enhancing accessibility to various parts of the city. This convenient transportation link allows guests effortless travel to nearby attractions, including the SkyPoint Observation Deck, popular dining spots and shopping centers. The location’s centrality also places guests close to the bustling nightlife and various entertainment options—all within walking distance.
Additionally, the hotel is surrounded by a wide variety of restaurants and cafes, making it easy for guests to enjoy diverse dining options. Those staying at voco Gold Coast can also delight in stunning ocean views and the calm, vibrant atmosphere typical of this sought-after destination.
In summary, the hotel's strategic location, combined with easy access to public transport, dining, shopping and the beach, makes it an ideal choice for travelers looking to explore all that Surfers Paradise has to offer.
Breakfast
Guests often found the breakfast to be excellent value for money, especially when included in the room package. The buffet is described as comparable to 5-star hotel offerings with fresh and well-presented food. Positive remarks also extend to the pleasant and helpful staff, who enhance the overall breakfast experience.
However, there are a few areas where the breakfast could improve. Some guests noted the food temperature could be better managed, as items like hot dishes and poached eggs were occasionally cold. The breakfast area can become very busy, sometimes leading to long queues and slow refilling of food items. Additionally, while the variety is generally praised, a few guests found it somewhat repetitive over multiple days and suggested more diverse options, including Asian cuisine.
Overall, the breakfast at voco Gold Coast is a highlight for many with its high quality, variety and value making it a memorable part of their stay.
Dinner
The buffet is recognized for its good selection and value for money, although some feel that prices can be on the higher side. The quality and taste of room service meals have been appreciated by many, despite some occasional delays in service and issues with order accuracy. Guests also enjoyed the variety of in-house dining options, including bars and cafes which provide a cozy atmosphere for late-night snacks and drinks.
While some guests found certain menu items or dining experiences to be just okay or overpriced, especially the seafood buffet, the overall feedback is positive. Dining at the hotel's different establishments appears to cater well to various palates and preferences with the convenience of having multiple good food options on-site greatly appreciated by visitors.
Rooms
The cleanliness of the rooms is frequently noted, providing a welcoming environment upon arrival. The rooms are well-furnished and the decor, while not overly fancy, is generally pleasing and contributes to a comfortable experience. Moreover, room service and housekeeping receive commendations for maintaining a tidy environment with rooms stocked with necessary amenities.
However, some reviews mention that certain rooms feel dated and could benefit from renovations. Issues like outdated bathrooms, old furniture and occasional cleanliness lapses are reported. Some rooms are described as small and a few guests note problems such as bad smells, poor ventilation and lack of key facilities like microwaves and wine glasses. Despite these criticisms, the overall sentiment remains that the rooms are decent and functional for a comfortable stay.
Guests also note that the views from the rooms, especially those overlooking the ocean or high floors, add a special touch to the experience. Some rooms offer a lovely panoramic view of the bustling city below, which many find to be quite enjoyable. Although minor issues were reported, the positive aspects of the rooms at voco Gold Coast often outweigh the negatives, providing guests with a satisfactory stay.
Beds
Although a few reviews referenced beds being too soft or having minor issues such as lumps in the mattresses, the overall sentiment towards bed comfort was overwhelmingly positive. The pillows also received mixed reviews with some appreciating their softness and generous quantity, while a few others found them too squishy or uncomfortable.
Guests generally appreciated the cleanliness of the sheets and beds, which only added to their comfort. Despite minor occasional discomforts, most visitors seemed to enjoy the restful sleep provided by the beds at voco Gold Coast.
Cleanliness
Staff
Housekeeping and other hotel staff also received recognition for their courteousness and willingness to go the extra mile. Reviews describe the staff as superbly helpful and attentive, ensuring that guests feel well taken care of. There were specific mentions of staff members like George and Tom who were particularly engaging and helpful.
However, some reviews pointed out inconsistencies such as occasional rudeness or lack of attention from the front desk staff and issues with understaffing at times. Despite these occasional lapses, the majority of guests found the customer service to be excellent and their interactions with the staff to be pleasant and supportive.
Overall, the staff at voco Gold Coast are seen as a significant strength of the hotel, contributing positively to the guest experience with their warm hospitality and professional service.
Wi-Fi
However, not all reviews are favorable. Some guests reported significant issues, such as the WiFi dropping out every 10 minutes, being slow or barely working. Complaints about WiFi not working, poor connectivity and difficulties connecting laptops were noted. A few guests mentioned that the WiFi wasn't operational for the initial days of their stay and others experienced trouble connecting altogether.
While the majority of reviews emphasize the positive attributes of the WiFi service, the negative experiences indicate that connectivity can be inconsistent and might require attention, especially during peak times.
Gym
Pool
Families particularly highlighted that their kids loved the pool areas, making it a delightful spot for those with children. The poolside amenities such as BBQ areas and happy hour drinks from Monday to Friday added to the overall enjoyment. However, a more spacious pool area and additional pool chairs were suggested improvements, especially during busy periods when seating was scarce.
Despite these minor setbacks, the majority of guests had positive experiences, appreciating the multiple pool options and the heated pool's comfort. Overall, voco Gold Coast’s pool facilities provided a relaxing and fun atmosphere, contributing significantly to guests’ stays.
Beach
Parking
However, not all feedback was favorable. A significant number of guests encountered issues with parking availability with many reports of the car park being fully booked or no onsite parking being available at all. This resulted in several guests having to park in nearby public car parks or off-site locations, sometimes at a considerable distance from the hotel. Some guests found this surprising as they were not informed in advance of the full conditions or charges for parking.
The additional cost for parking, which was sometimes unexpected or inadequately communicated, also raised concerns for many with some finding the $20 fee per night to be pricey. There were suggestions that parking should either be included in the room rate or better detailed upfront to avoid misunderstandings. Despite these issues, those who did manage to secure parking onsite generally reported a satisfactory experience.
In summary, while voco Gold Coast offers convenient and secure parking facilities for a fee, potential guests should be mindful of the need to pre-book and clarify parking arrangements in advance to avoid any inconvenience.
Family
The playgrounds and the toddler section are highlights with many praising the indoor and outdoor areas designed for children's play and entertainment. The pool and spa areas also receive high marks, being perfect spots for family relaxation with activities that keep the kids entertained for hours.
Breakfast at the hotel is often cited as a highlight with a buffet that delights both children and adults alike. Additionally, the property's convenient location near popular spots like the Paradise Mall and various dining options enhances the overall family experience.
Guests appreciate the family-friendly atmosphere, noting that the hotel offers multiple child amenities and activities, making it easy to keep everyone entertained. Overall, voco Gold Coast proves to be a fantastic destination for families seeking a balance of fun, convenience and comfort on their holiday.
4 Star
The hotel provides a range of amenities typical of a four-star property and several guests feel it offers good value for the price. The climate control in rooms is effective and the well-appointed facilities contribute to a comfortable stay.
Though some reviews suggest the hotel falls short of a true four-star experience, perhaps leaning more towards three stars in certain aspects, many guests still find it a fitting four-star choice. The service is noted to be good with generally high-quality standards.
Overall, the voco Gold Coast is well-regarded for offering a premier experience at a reasonable cost, making it a commendable option for travelers seeking a solid four-star hotel experience.
Business
The hotel provides a nice working ambiance and is considered an excellent spot for both business trips and quick lunches between appointments. Guests found the rooms to be clean, fresh and luxurious, making them a comfortable place to unwind after a busy day. The professional service, especially from staff like Harry, received high praise, adding to the overall positive experience.
Despite a few minor complaints, such as the laborious POS billing system in the coffee and bar area and occasional issues with replenishing coffee/tea, the consensus was overwhelmingly positive. The hotel's quiet, private atmosphere and great location with a wonderful beachside view further enhance its appeal for business travelers. Overall, voco Gold Coast provides efficient and accommodating services, making it a top choice for business stays.
Accessible
The hotel staff are noted for being friendly and accommodating, enhancing the overall experience. Accessible parking is available, catering to guests with disabilities. Although minor concerns were mentioned, such as difficulties with the lower shower head and narrow spaces in some rooms, the overall feedback suggests that Voco Gold Coast is well-equipped to meet the needs of guests requiring accessibility. The combination of accessible features and a convenient location makes it an ideal choice for wheelchair users.
Heated Pool
Many guests appreciated the warmth and coziness of the pool area, noting that the heated pools are functional and available on site. Some reviewers also enjoyed the warm spa facilities, adding to the overall relaxation experience. The presence of two heated pools was seen as a positive feature with some specifically mentioning the convenience of heated pools being located on different levels within the hotel premises.
However, it's worth noting that there were occasional mentions of cleanliness issues and instances where the pools were not adequately heated, impacting the experience for some guests. Despite these drawbacks, the heated pools at voco Gold Coast seem to be a significant attraction for many visitors looking for a comfortable and cozy swim during their stay.
Outdoor Pool
Honeymoon
The hotel is repeatedly described as a superb honeymoon spot with many noting it as a perfect romantic destination for newlyweds. Recommendations for the hotel are common, emphasizing its suitability for an unforgettable honeymoon stay. The positive reviews underscore its reputation as a beautiful and highly recommended location for couples looking to celebrate their love.
Luxury
Breakfast at the hotel has received rave reviews, adding to the overall indulgent experience. Clifford’s Tavern with its appealing foyer and excellent food, further elevates the stay, contributing to the hotel’s classy feel. Several guests noted the great luxury experience, enhanced by deluxe upgrades and luxurious amenities.
Despite being regarded as a luxury hotel, many guests appreciated that it offers affordable luxury, providing good value for the quality of service and facilities. The hotel maintains a high cleanliness standard, akin to what one would expect from a four-star establishment.
Overall, those who stayed at voco Gold Coast enjoyed a brilliant, luxury experience that makes the higher price point worthwhile. The combination of a luxurious atmosphere, modern facilities and attention to detail creates a memorable stay for all guests.
Romantic
The property is considered great value for money with romantic aspects well-integrated into the decor and amenities. Special touches, like a bottle of wine delivered to the room, contribute to celebrating special occasions such as anniversaries.
Guests find the setting perfect for a romantic weekend or a secluded escape with the privacy cherished by couples. The romantic meals provided are also a highlight with guests enjoying great restaurants that cater to intimate dining experiences.
The location itself is praised as a romantic destination, creating an ideal atmosphere for couples and families alike. Overall, it's positioned as a welcoming and friendly place with an ambiance that supports romantic vacations, making it a great choice for anyone looking to enhance their romantic moments.
Yes, voco Gold Coast by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at voco Gold Coast by IHG.
No, voco Gold Coast by IHG doesn't allow dogs.
Yes, parking facilities are available at voco Gold Coast by IHG.
Yes, voco Gold Coast by IHG has a gym.
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