Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsWindsurfer Resort enjoys an enviable location that continually garners high praise from its guests. Situated near the beach and offering spectacular water views, it is perfect for relaxation and activities alike. The resort's proximity to shops, eateries and essential amenities like secure parking, public transport and shopping centers such as Harbour Town and Australia Fair adds to its convenience. Its quiet and scenic setting, combined with value for money, makes it an appealing choice for both working professionals and holiday-goers, often leading to repeat visits.
The rooms at Windsurfer Resort offer stunning sea views that enrich guests' experiences. However, opinions on room quality are mixed due to concerns about outdated furniture and maintenance issues. Despite the problems, some find the kitchens adequately equipped, but it’s clear that overall room furnishings and cleanliness need attention.
Feedback on cleanliness is likewise mixed. While some guests find their accommodations clean, modern and tidy, others report issues such as dirty sheets, stained couches and dusty air conditioning units. There are also complaints about black mold and poorly maintained common areas. Although some units receive praise for their neatness, a revamp and improved housekeeping protocols are necessary.
The resort’s staff receive near-unanimous acclaim for their friendliness and helpfulness, contributing significantly to a positive guest experience. Guests frequently mention the exceptional service with staff going above and beyond to assist, thereby enhancing the overall welcoming atmosphere.
The pool area is another highlight, featuring an outdoor pool and spa praised for their comfort and maintenance. The pool, maintained at a pleasant temperature, is ideal for both leisure and family fun, despite occasional comments about cloudy water.
Windsurfer Resort's beachfront location offers direct access to a peaceful and scenic shore, which is perfect for quiet walks and enjoying the sea. The proximity to local activities and attractions further enriches the stay.
Parking at the resort gets mostly positive remarks for its secure and convenient setup, despite the occasional challenge of finding a spot due to its smaller size. The secure underground parking with locked gates adds to the overall convenience.
However, there's room for improvement with the beds. While some find them comfortable, others report issues with old mattresses and insufficient pillows, indicating a need for new mattresses and better maintenance to enhance guest comfort.
In summary, Windsurfer Resort offers a prime location with beautiful views, friendly staff and decent pool facilities. Nonetheless, improvements in room furnishings, cleanliness and bed quality are required to fully elevate the guest experience. Show more
Read review summaries for all categories
Categories
Cheap Aparthotel
This resort in Biggera Waters provides self-contained apartments. It offers affordable accommodation and is close to the Broadwater.
Boutique-style Aparthotel
Beachfront Aparthotel
Aparthotel near The Beach
Aparthotel Taking Steps Towards Sustainability
Aparthotel with Swimming Pool
Heated Pool Outdoor Pool
Aparthotel with Free Wi-Fi
Aparthotel with Parking
4-Star Aparthotel
Aparthotel with Outdoor Pool
Aparthotel with Heated Pool
Room Types
One-Bedroom ApartmentThis self-contained apartment offers a full kitchen, laundry facilities, a flat-screen TV with cable channels and a balcony facing the pool or neighboring building Air-conditioning is available in the living area.
Family Apartment with BalconyThis self-contained air-conditioned apartment offers a full kitchen, laundry facilities, a flat-screen TV with cable channels and a balcony. Includes a master bedroom and a mezzanine level with 2 single beds.
One-Bedroom Apartment with Sea ViewThis self-contained apartment offers a full kitchen, laundry facilities, a flat-screen TV with cable channels and a balcony with Broadwater views. Air-conditioning is available in the living room.
Two-Bedroom ApartmentThe private pool is the special feature of this apartment. This spacious apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the kitchen. The apartment also provides guests with a barbecue. The air-conditioned apartment provides a flat-screen TV with cable channels, a washing machine, a tea and coffee maker, a dining area as well as pool views. The unit offers 3 beds.
Guest Reviews
7.1
Good
Location
Windsurfer Resort boasts an enviable location that consistently garners high praise from its guests. Its proximity to the beach and spectacular views of the water make it an ideal spot for both relaxation and activities. Many guests appreciate the convenience of being near shops, eateries and key facilities, noting that the location is perfect for walks, swims and enjoying sunsets over the harbor.
Visitors highlight the resort’s easy access to public transport and essential amenities, such as secure underground parking and nearby shopping centers like Harbour Town and Australia Fair. The location is also described as quiet and scenic, making it a suitable choice for those looking for a peaceful retreat.
The resort's position by the Broadwater and its beautiful sea views from the balconies add to the overall appeal. Its value for money is frequently pointed out, making it not just a desirable but also an affordable choice for travelers. The ease of access, friendly staff and clean, comfortable rooms further enhance the stay, confirming that Windsurfer Resort offers excellent value in a prime geographic setting.
Whether for work meetings or leisurely holidays, the spot proves flexible and accommodating to various needs. Guests repeatedly express their love for the location, indicating a high likelihood of return visits due to the resort's unparalleled position and pleasant surroundings.
Rooms
At Windsurfer Resort, guests have mixed feelings regarding the rooms. Many appreciated the stunning seaview from their apartments, enhancing their overall experience. They especially enjoyed the location and the impressive views. However, there were significant concerns about maintenance and cleanliness. The rooms appeared dated with some furniture being old and uncomfortable. Additionally, issues like a dirty oven, minimal bathroom supplies and tiny, poorly designed kitchens were noted. Despite these drawbacks, some guests found the kitchens to be adequately equipped for their needs. Guests suggest that aspects of the room furnishings need urgent attention to align with the resort's promising location and views.
Beds
The bed situation at Windsurfer Resort receives mixed feedback from guests. Some find the beds quite comfortable and satisfactory for their stay and others report that beds range from good to quite supportive. However, many reviews highlight the need for significant improvements. Frequent complaints include old mattresses where springs can be felt, insufficient pillows and beds that are either lumpy or hard. Some guests have noted that they experienced discomfort, including sore hips and backs and have suggested that new mattresses and better maintenance could alleviate these issues. There are also mentions of the need for fumigation due to insects. While a few have managed to tweak the beds with additional foam mattresses to make them more comfortable, overall, there is a clear need for an upgrade to enhance guest comfort.
Cleanliness
Windsurfer Resort has garnered mixed feedback regarding the cleanliness of its accommodations. Many visitors have noted that their apartments were clean, modern and tidy, providing everything one might need for a comfortable stay. However, a significant number of guests have highlighted areas where the cleaning standards fell short. Issues such as dirty sheets, stained couches and dusty air conditioning units were common complaints. Some rooms were found to have black mold, leaking showers and filthy kitchen equipment. The overall cleanliness of common areas, including hallways and elevators, was also criticized for being inadequate.
Despite these issues, several guests appreciated the neatness and modernity of their units. The resort indeed seems to be set in a pleasant location, which might appeal to some guests. However, the cleaning staff’s performance and the dated condition of some apartments are areas that require attention. Specific complaints about the presence of bugs, poor maintenance of fittings and the necessity for updates suggest that the resort could benefit from a thorough revamp and improved housekeeping protocols.
Overall, while some guests were satisfied with the tidiness and basic amenities of their accommodations, many others believe that substantial improvements in cleanliness and maintenance are needed to elevate the guest experience at Windsurfer Resort.
Staff
The staff at Windsurfer Resort receive high praise for their friendliness and helpfulness. Nearly every guest review highlights the exceptional level of service provided, noting that the staff attends to issues immediately and with professionalism. Guests found the team to be extremely accommodating with special mentions of Brian and the manager for their attentive and friendly nature. The receptionists, described as welcoming and lovely, make check-in a pleasant experience. Many remarked on the staff's willingness to go above and beyond, such as offering assistance with carrying luggage. Communication with staff is clear and responsive and the overall atmosphere is enhanced by the team's consistent friendliness. This exceptional service adds tremendous value to the hotel's great location and well-maintained facilities.
Pool
Nestled in a prime location with easy beach access, Windsurfer Resort boasts a pool area that has garnered much praise from its guests. The outdoor pool and spa are standout features, consistently noted for their beauty and the comfort they provide. Maintained at a delightful 28 degrees, the pool offers a refreshing escape for both adults and children. The sparkling clear waters and the nearby hot tub make for a relaxing experience, perfectly complemented by the all-day sun that the area enjoys.
Guests have particularly enjoyed the pool's generous size, making it ideal for both leisurely swims and family fun. While some have mentioned the need for additional shade to enhance their comfort, the overall feedback highlights a pleasant pool area with fantastic views and friendly staff. The whirlpool and spa are frequently mentioned as relaxing retreats, making the pool zone a favored spot in the resort.
However, it’s noted that the pool water can sometimes appear cloudy and may require better upkeep. Nevertheless, the ambiance at night with the pool lights on adds a charming touch, creating a picturesque setting for evening relaxation. In summary, the pool and spa at Windsurfer Resort are key attractions, providing a beautiful and serene environment for guests to unwind.
Beach
Windsurfer Resort boasts an excellent beachfront location, offering guests direct access to a tranquil and scenic shore. Situated right opposite the beach, it provides stunning views of the water, including sights of Seaworld across the horizon. The resort is perfectly positioned for beach lovers with the sandy shore just a quick walk away, ideal for morning strolls accompanied by the calming sound of crashing waves. The area is peaceful and quiet, making it a relaxing spot for visitors. Additionally, the vicinity offers easy access to local shops, theme parks and engaging activities like the nearby pelican feeding show. Families will also appreciate the resort's amenities, such as the hot tub and pool, which provide further enjoyment for both adults and children.
Parking
The parking situation at the Windsurfer Resort largely draws positive feedback for its security and convenience. Guests consistently highlight the secure nature of the parking facilities, mentioning that the car parks are protected with locked gates and accessed through a fob key provided upon arrival. The resort offers free parking, which is both a welcomed perk and noted for its convenience. Despite the smaller size of the parking area and occasional challenges finding a spot, the secured underground parking is frequently praised. Visitors also find the property easy to locate, which, combined with the great secure parking, enhances the overall convenience of staying at the resort. However, suggestions for improvement include repositioning the parking scanner closer to the gate to streamline access.
Yes, Windsurfer Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Windsurfer Resort.
No, Windsurfer Resort doesn't allow dogs.
Yes, parking facilities are available at Windsurfer Resort.