Tiki Hotel Apartments Surfers Paradise

Gold Coast -28.00204600, 153.42625100 , Crn Ferny Ave And Wahroonga Place (Show on Map)
6.9
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Tiki Hotel Apartments Surfers Paradise is well-regarded for its prime location, central to Surfers Paradise attractions such as the main beach, Cavill Avenue, shops and numerous cafes and restaurants. Guests highly appreciate the accessibility and convenience with beautiful views of the river and Gold Coast enhancing their stay.

Rooms receive praise for their generous size and comfort, making them ideal for families and extended stays. Guests find the full kitchens and hot tubs a significant advantage, despite reports of outdated decor and some cleanliness issues. Friendly and helpful staff further contribute positively, providing a welcoming atmosphere and responsive service.

The pool facilities are particularly popular with families, especially the pool slide, which kids find delightful. The combination of the pool with additional amenities like the spa and BBQ facilities enhances the overall guest experience, though some concerns regarding cleanliness and maintenance are noted.

Despite being highly appreciated for its favorable location near the beach, issues such as inconsistent WiFi, additional parking costs and mixed reviews about bed comfort do arise. Cleanliness is a recurring concern with reports of mold, dusty surfaces and dated furniture needing improvement. However, pockets of positive feedback highlight the charm and convenience of the location and staff responsiveness.

In summary, the Tiki Hotel Apartments Surfers Paradise is a great choice for those looking to immerse themselves in the vibrant atmosphere of Surfers Paradise, offering spacious and comfortable rooms, friendly staff and excellent location, albeit with some areas needing improvement in cleanliness and modernity.
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Aparthotel with Pool Water Slide
One of the standout features of this charming retreat is its exhilarating waterslide. Perfect for both the young and the young-at-heart, the waterslide promises endless fun and laughter.

Aparthotel near The Beach

Aparthotel with Swimming Pool

  Heated Pool    Pool Water Slide  

Location of the pool: Level One at the Hotel
Is it a pool of special type?
Heated pool
In the pool there is also:
an area designated for children
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Aparthotel with Free Wi-Fi

Aparthotel with Parking

Cheap Aparthotel

Accessible Aparthotel

4-Star Aparthotel

Aparthotel with Heated Pool

Room Types
One-Bedroom Apartment with spa These split-level apartments with stairs feature a separate bedroom, TV and wardrobe space. It has a separate toilet along with a spa bath and shower. A lounge area with double sofa bed, dining area and a kitchen with microwave, dishwasher and refrigerator.

Three-Bedroom Apartment with Two Bathrooms Located on the first floor, this split level apartment features a kitchen, a dining area and lounge with a TV. A private deck is available with a seating area. All bedrooms offer a TV, and both bathrooms come with a walk-in shower.

Two-Bedroom Studio Apartment This split-level studio with stairs, features two separate bedrooms, a kitchenette (no sink or cooking facilities), an outdoor patio and offers view of the pool.

One-Bedroom Apartment with walk-in shower These split-level apartments with stairs feature a separate bedroom, TV and wardrobe space. It has a separate toilet along with a walk in shower. A lounge area with double sofa bed, dining area and a kitchen with microwave, dishwasher and refrigerator.

Two-Bedroom Apartment with walk-in shower This spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV, a seating area, a dining area, a wardrobe as well as lake views. The unit offers 4 beds.

One Bedroom Family Apartment with spa This family room features a hot tub. Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned family room provides a flat-screen TV, a seating area, a dining area, a wardrobe as well as lake views. The unit offers 3 beds.

Two Bedroom Apartment with spa This apartment's standout feature is the hot tub. This spacious apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV, a seating area, a dining area, a wardrobe as well as lake views. The unit has 4 beds.

Deluxe Queen Room In the fully equipped kitchen, guests will find a refrigerator, a microwave, a toaster and an electric kettle. The spacious double room offers air conditioning, a seating area, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.

Deluxe Queen Room with Two Queen Beds The spacious twin room features air conditioning, a seating area, as well as a private bathroom boasting a walk-in shower and a hairdryer. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, kitchenware and a microwave. This twin room has a dining area, an electric kettle, a flat-screen TV and a patio. The unit has 2 beds.

Guest Reviews
6.9
Rated
Location
The Tiki Hotel Apartments in Surfers Paradise boasts an enviable location highly praised by its guests. Positioned right in the heart of Surfers Paradise, it offers the perfect spot for visitors who appreciate accessibility and convenience. Within walking distance to Cavill Avenue, the main beach, shops and numerous cafes and restaurants, the hotel provides easy access to all the prime attractions. Guests love the proximity to public transport, making it effortless to explore other areas. The views from the apartments are frequently highlighted with picturesque sights of the river and Gold Coast that enhance the stay. The central location near popular spots like the beach, shopping centers and varied entertainment venues, ensures a lively and enjoyable experience without the need for extensive travel. Friendly staff and spacious rooms add to the comfort, making the Tiki Hotel Apartments a top choice for those looking to fully immerse themselves in the vibrant atmosphere of Surfers Paradise.

Rooms
The Tiki Hotel Apartments in Surfers Paradise feature rooms that receive notable praise for their generous size and comfort. Many guests appreciate the spaciousness of the units, finding them ideal for families and extended stays. Rooms are frequently described as clean with great views, particularly of the river, enhancing the overall appeal.

Amenities such as full kitchens, hot tubs and well-equipped kitchens add convenience and value, while the location near shops and cafes is recognized as a significant advantage. Despite being a bit dated, the rooms are generally considered to be well-maintained and practical for the price.

However, some guests note that the rooms are in need of renovation with outdated decor and worn furniture. Cleanliness standards seem to vary and issues like musty smells or insufficient cleaning are occasionally reported. The overall impression of the rooms is that they provide good value and space but could benefit from updates and more consistent maintenance.

The views, size and convenience of the rooms make them a good option for those looking for a comfortable stay in a prime location, albeit with tempered expectations regarding modernity and cleanliness. The friendly and helpful staff also contribute positively to the guest experience.

Beds
The reviews for the beds at Tiki Hotel Apartments Surfers Paradise are mixed with guests providing a range of feedback. Many visitors found the main beds to be comfortable, highlighting that some beds were large and comfy. However, numerous guests reported that the sofa beds were extremely uncomfortable, often mentioning issues like exposed springs, thin and hard mattresses and inadequate bedding. Some noted that the fold-out couches were broken or in poor condition, adding to the discomfort. Several guests also commented on the cleanliness of the bedding, mentioning stained and dirty sheets.

A significant number of reviews pointed out that the mattresses were either too soft or rock hard, making for an uncomfortable sleep experience. The need for additional blankets was a common theme, as many rooms only had top sheets. Furthermore, there were numerous complaints about pillows being flat and uncomfortable.

Despite the convenience of the hotel's location and some guests finding the main beds to be satisfactory, the recurring issues with the sofa beds and overall bedding conditions suggest that this is an area needing improvement. The balance between positive and negative experiences indicates that while some guests enjoyed a comfortable stay, others felt severely let down by the bed quality and cleanliness.

Cleanliness
The 'Tiki Hotel Apartments Surfers Paradise' has generated a significant range of opinions regarding its cleanliness. While some rooms were noted as clean, spacious and comfortable with clean linens and freshly cleaned floors, the overall sentiment leans heavily towards dissatisfaction with cleanliness. Numerous guests reported issues such as mold in various areas including the bathroom and spa, dirty and sticky floors and dusty surfaces. There were accounts of unpleasant odors, plumbing problems and sightings of cockroaches, which further deteriorated the experience.

Many have pointed out that the rooms and common areas felt outdated and in dire need of a deep clean and renovation. Various pieces of furniture appeared dirty or broken, including sofas and beds. Several guests found the pool area and spa facilities to be unclean and poorly maintained. Additionally, issues such as dirty towels, stained carpets and unclean kitchen utensils were frequently mentioned. The presence of dust and grime on walls, mirrors and air conditioning units was a recurring theme.

Despite the critical feedback, there were pockets of positivity surrounding the convenient location and some found the atmosphere charming and the staff responsive when cleanliness issues were reported. However, the overall impression is that the hotel requires substantial improvements in maintenance and cleanliness to meet guests' expectations.

Staff
Visitors to Tiki Hotel Apartments in Surfers Paradise frequently commend the hotel staff for their remarkable hospitality. From the moment guests arrive, the staff's friendliness and willingness to assist are immediately apparent. Multiple reviews highlight the staff's helpfulness with reception staff being particularly pleasant and efficient. Guests are made to feel welcome by a consistently kind and accommodating team, which contributes to an overall positive experience.

Many guests mention specific staff members who have gone above and beyond to ensure their stay is comfortable with names like Michael and Oscar standing out for their exceptional service. The reception team is often praised for their courteous and professional demeanor and guests appreciate the availability of brochures and helpful information both at the front desk and in the rooms.

While most interactions with the staff are positive, a few reviews note instances of rudeness or unfriendliness, particularly during check-in. Despite these isolated incidents, the general sentiment remains overwhelmingly positive with numerous mentions of the staff's efforts to accommodate early check-ins and efficiently respond to requests.

Housekeeping staff also receive accolades for maintaining cleanliness and providing timely service. Though there are occasional lapses in service, such as delays in towel changes, overall, the dedication of the cleaning staff is well-received.

In summary, the staff's warmth, efficiency and hospitality significantly enhance the guest experience at Tiki Hotel Apartments, making it a memorable destination for visitors to Surfers Paradise.

Wi-Fi
The guest reviews of Tiki Hotel Apartments Surfers Paradise reveal a highly inconsistent WiFi experience. While a small number of guests found the WiFi to be excellent or top-notch, the majority encountered significant issues. Several guests reported that the WiFi was unstable, unreliable and often disconnected with some experiencing complete outages for extended periods. Specific problems included incorrect WiFi details, data limits being insufficient for the duration of stays and difficulties in connecting to the internet. There were mentions of the WiFi malfunctioning alongside Netflix and other internet services. Issues were frequently unresolved with some guests noting that even requests for assistance did not remedy the situation. Overall, while there were pockets of satisfaction, the predominant sentiment highlighted significant challenges with the WiFi service.

Pool
The Tiki Hotel Apartments Surfers Paradise receives high marks from families, particularly those with children, for its pool facilities. The standout feature is the pool slide, which numerous reviews highlight as a significant hit with the kids, providing endless entertainment. The pool area itself is often described as nice, great and fun, despite some guests noting that the pool is relatively small and occasionally falls into disrepair.

Guests appreciate the combination of the pool and additional amenities like the spa and BBQ facilities, which enhance the overall experience. The rooftop spa and views from the pool area have garnered positive mentions for adding an appealing layer to the poolside enjoyment.

However, there are recurring concerns about the pool's cleanliness and maintenance. Reports of dirty pool areas, broken tiles and moldy pool chairs suggest that upkeep could be improved. The pool's operating hours and occasional closures due to maintenance or issues like unsecured railings on the slide have also been minor inconveniences for some guests.

Despite these drawbacks, the pool remains a favorite among visitors, particularly for families with children, who seem to love the fun and activity it provides. The amenity is praised as well-kept by some, suggesting that experiences may vary. Overall, the pool at Tiki Hotel Apartments offers a fun and engaging space, though it could benefit from more consistent maintenance and care.

Beach
The Tiki Hotel Apartments in Surfers Paradise is highly praised for its prime location, being situated just a short walk away from Surfers Paradise Beach. Guests appreciate the quick and easy access to this iconic beach, often noting the convenience of the proximity. Many highlighted the hotel's closeness to both the beach and the bustling Cavill Avenue, surrounded by shops and restaurants, which adds to the overall appeal of the location. Families and kids particularly enjoyed the beautiful and lovely beach, emphasizing the ideal setting for swimming and beachside activities. While some feedback mentioned that the rooms felt a bit old-fashioned and in need of refurbishment, the overall sentiment remained positive due to the excellent beach access and central positioning. The views from the property, especially those overlooking the pool and beach, further enhance the experience, making it a great place for beachgoers.

Parking
The Tiki Hotel Apartments Surfers Paradise offers a mixed experience when it comes to parking. Many guests appreciate the secure and private parking facilities, noting the convenience and safety of having a lockup garage for their vehicles. Onsite parking is often praised for being good with ample and wide spots that are easy to navigate.

However, several guests mentioned the additional cost for parking, which is often $20 per night and some found this to be a point of frustration. The need to pay extra for parking, coupled with occasional issues such as full car parks, weird parking situations and difficulty accessing spots, detracts from the overall convenience. Additionally, the cleanliness of the underground carpark has room for improvement.

While there are alternative, cheaper parking options nearby, the consensus is that parking at the hotel could be more straightforward and ideally included in the room price to enhance the overall guest experience. Despite these issues, the secure nature of the parking is reassuring for many guests.

Accessible
Tiki Hotel Apartments Surfers Paradise offers a convenient location and a good value for money for guests with easy access to shops, the beach and public transport, making it simple to get around. The hotel ensures safety and security and its accessible rooms cater to those using wheelchairs with appropriate bed space and nearby accessible taxi stands.

The bi-weekly accessibility service and approachable staff are notable for assisting with accessibility needs and the hotel's close proximity to accessible entrances adds to its practicality. While most areas are accessible, there are some issues reported regarding bathroom facilities, including a lack of grab bars. This could be improved to better support elderly guests and those with additional mobility challenges.

Overall, Tiki Hotel Apartments stands out for its ultra-close distance to amenities and the beach, making it a nice place to stay for those with accessibility needs, despite some room for improvement in bathroom accessibility.

Pool Water Slide
The Tiki Hotel Apartments Surfers Paradise features a pool equipped with a water slide that appeals greatly to children. Many reviews highlight the slide as a standout feature with phrases like "pool and slide was awesome" and "kids loved the slide" frequently mentioned. It appears the slide provides significant enjoyment, particularly for younger children, who find it fun and engaging.

However, there are some concerns noted by guests. There are mentions of the slide being unstable, attributed to frequent use by kids and potential hazards due to "missing tiles in the pool area." Additionally, some guests reported problems with the waterslide not working at times and described it as dangerous, leading to multiple injuries.

Overall, while the water slide is a hit among the children, providing hours of fun, there are several safety and maintenance issues that need attention to ensure a safer experience for all guests.

Heated Pool
The Tiki Hotel Apartments in Surfers Paradise offer a range of amenities with a primary focus on their popular pool facilities. Guests frequently mention the heated pool, highlighting its regular use and effectiveness. Many appreciate the consistently warm temperatures, describing the heated pool as good and great. The jacuzzi on the property also receives positive remarks with visitors finding it beautiful and enjoyable. Despite a few comments indicating the pool wasn't heated as expected, the overall sentiment remains favorable towards the pool amenities, including the attached heated pool and the jacuzzi.


Yes, Tiki Hotel Apartments Surfers Paradise has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Water Slide. For more information, read the answers to the Pool questionnaire

No, a spa isn't available at Tiki Hotel Apartments Surfers Paradise.

No, Tiki Hotel Apartments Surfers Paradise doesn't allow dogs.

Yes, parking facilities are available at Tiki Hotel Apartments Surfers Paradise.

No, Tiki Hotel Apartments Surfers Paradise doesn't have a gym.

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