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Summary of reviewsSandcastles On The Broadwater receives high praise from guests, particularly for its prime location along the picturesque Broadwater. The setting is ideal for a seaside retreat, offering easy access to the beach, parks, café and public transportation to major Gold Coast attractions such as Movie World and Surfers Paradise. Reviewers appreciate the peaceful yet conveniently situated environment, nearby eateries, shopping centers and entertainment options. Families benefit from its proximity to parks and the beach, along with facilities like a pool and barbecue area. The stunning views from the apartments and the friendly nature of the local Labrador community further enhance the charm of the location.
The accommodation offers spacious and well-equipped apartments, especially suitable for families and groups, characterized by their cleanliness, comfortable beds and stylish interiors. Many positive reviews highlight the roomy nature of the apartments and commend the friendly and helpful staff, which significantly enriches the overall experience.
Guests frequently praise the cleanliness of the accommodations and well-maintained outdoor areas, although some inconsistencies in cleaning standards were noted. The complex generally maintains a tidy presentation with a particular emphasis on the pristine pool and grounds.
The staff at Sandcastles On The Broadwater consistently receive glowing reviews for their exceptional service, friendliness and efficiency. Guests appreciate their helpfulness, the warm and accommodating atmosphere they create and the useful local recommendations provided, adding to a memorable stay.
The pool area stands out as a favorite feature with its large, well-kept pool, spa and additional amenities like a BBQ area and café. Guests enjoy the relaxing ambiance, clean surroundings and beautiful night lighting.
Parking is another well-received feature, offering secure underground spaces, despite some remarks about the size of parking spots. Lastly, while the comfort of the beds receives mixed reviews, many guests find them clean and comfortable, contributing positively to their stay.
Overall, Sandcastles On The Broadwater is highly recommended for its superb location, spacious and clean apartments, friendly staff and excellent amenities, making it an ideal base for exploring the Gold Coast. Show more
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Categories
Aparthotel near The Beach
Aparthotel with Swimming Pool
Heated Pool Outdoor Pool
Aparthotel with Free Wi-Fi
Aparthotel with Parking
Aparthotel with Gym
4-Star Aparthotel
Aparthotel with Outdoor Pool
Aparthotel with Heated Pool
Room Types
One-Bedroom ApartmentThe luxury one bedroom air-conditioned apartments are self contained for all your holiday accommodation needs. A large balcony in every apartment gives spectacular views while adding real living and entertaining space to your apartment. Swimming Pool, Gym, B.B.Q's, Games Room. The bedding configuration is 1 x queen bed.
Rates are for 2 people. The room caters for a maximum of 2 adults, and a maximum of 2 children but cannot exceed 3 guests in total.
Two-Bedroom ApartmentThe 2 bedroom apartments are fully self contained, with ensuite. These spacious apartments are complete with large private balcony, spacious living area, dishwasher, microwave, full sized fridge, washer, dryer, ironing facilities and are situated close to the Gold Coast theme parks.
Bedding configuration consists of 1 x Queen bed, 2 x twin beds.
Rates are for 4 people. The room caters for a maximum of 4 adults, and a maximum of 3 children but cannot exceed 5 guests in total.
Two-Bedroom Apartment with Spa Bath2 Bedroom Spa Apartments are ideal for families or friends looking for a relaxed & comfortable place to stay on the Gold Coast. The convenience of a full kitchen, ideal for entertaining. Then relax in the private spa bath on your balcony after a busy day exploring the Coast. These spacious apartments are complete with 2 bathrooms (one an ensuite) large private balcony, spacious living area, dishwasher, microwave, full sized fridge, washer, dryer, ironing facilities and are situated close to the Gold Coast theme parks.
Bedding configuration consists of 1 x Queen bed, 2 x twin beds.Rates are for 4 people. The room caters for a maximum of 4 adults, and a maximum of 3 children but cannot exceed 5 guests in total.
Three-Bedroom Apartment with Spa BathFully self-contained, air-conditioned 3 bedroom, 2 bathroom apartments with Spa. Ideal for families or friends looking for a relaxed & comfortable place to stay on the Gold Coast. The convenience of a full kitchen, ideal for entertaining. Then relax in the private spa bath after a busy day exploring the Coast. These spacious apartments are complete with large private balcony, spacious living area, dishwasher, microwave, full sized fridge, washer, dryer, ironing facilities and are situated close to the Gold Coast theme parks.
Bedding configuration consists of 2 x Queen bed, 2 x twin beds.
Rates are for 6 people. The room caters for a maximum of 6 adults, and a maximum of 5 children but cannot exceed 7 guests in total.
Southport - 2 Bedroom Apt Ground Floor @ Blue Water BayBoasting a private entrance, this air-conditioned apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which is fitted with a stovetop, a dishwasher, kitchenware and an oven. The spacious apartment offers a washing machine, a tea and coffee maker, a seating area, a dining area and a flat-screen TV with satellite channels. The unit has 2 beds.
Southport - 2 Bedroom Apt @ Blue Water BayFeaturing a private entrance, this air-conditioned apartment is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a hairdryer. Guests can make meals in the kitchen that is fitted with a stovetop, a dishwasher, kitchenware and an oven. The spacious apartment offers a washing machine, a tea and coffee maker, a seating area, a dining area and a flat-screen TV with satellite channels. The unit offers 3 beds.
Southport - 1 Bedroom Apt @ Blue Water BayFeaturing a private entrance, this air-conditioned apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The well-fitted kitchen features a stovetop, a dishwasher, kitchenware and an oven. The spacious apartment offers a washing machine, a tea and coffee maker, a seating area, a dining area and a flat-screen TV with satellite channels. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
Nestled in a prime spot along the stunning Broadwater, Sandcastles On The Broadwater offers an incredible location that has been repeatedly praised by its guests. This accommodation is within close reach of the beach, parks, walkways and an appealing café, making it perfect for those looking to enjoy a seaside retreat. Public transportation is conveniently nearby, providing easy access to all major attractions on the Gold Coast, including theme parks like Movie World and renowned destinations such as Surfers Paradise.
The location is lauded for being peaceful yet conveniently close to eateries, shopping centers and entertainment options. Guests appreciate the proximity to the waterfront, ideal pathways for walking and the gentle sea breezes. Families find the site particularly suitable, as it puts them near parks, the beach and facilities that include a pool and barbecue area, offering a "mini home away" experience.
Many reviewers highlight the magnificent views from the apartments, especially those overlooking the pool and the Broadwater. The area is described as not overly commercialized, providing a charming and relaxing atmosphere. The local environment is friendly and the nearby Labrador community is noted for its welcoming nature.
Overall, guests have found the Sandcastles On The Broadwater’s location to be nothing short of superb, providing excellent access to both leisure and essential amenities, making it an ideal base for exploring the Gold Coast.
Rooms
Sandcastles On The Broadwater offers spacious and comfortable apartments that cater well to families and groups. Guests appreciate the roomy accommodations, which are clean, tidy and well-equipped. Many highlight the stylish and lovely interiors, making it a relaxing place to stay. The apartments, some larger than expected, provide ample space, even for families of five or groups of six. The beds receive special commendation for their comfort. Overall, it's a great choice for a family weekend getaway with friendly staff adding to the positive experience.
Beds
At Sandcastles On The Broadwater, the experience with the beds varies among guests. Many found the beds to be clean and comfortable with some describing them as comfy and well-equipped with additional amenities like a cozy retreat area upstairs. A few guests even mentioned that the beds were better than what they had at home, adding to a pleasant stay overall. However, not all reviews were positive. Some guests experienced discomfort, mentioning that the beds were firmer than expected and that the mattresses often felt old and in need of an update. Issues such as bouncy beds, broken slats on the king bed and even stained and smelly mattresses were reported. While the overall experience with bed comfort at this hotel is mixed, the positive aspects might make it worth the stay for some travelers.
Cleanliness
Sandcastles On The Broadwater impresses many with its clean and comfortable accommodations. Guests frequently highlight the well-maintained outdoor areas, including a pristine pool and tidy surroundings. The apartments come equipped with modern facilities, ensuring a comfortable stay. Cleanliness extends to the complex's overall presentation with many reviewers emphasizing the well-kept grounds and general tidiness upon arrival.
However, some guests experienced inconsistencies. While many found their rooms spotless, others reported lapses in cleaning standards. Issues ranged from overlooked cigarette butts and broken glass to stained bed covers and mould in bathrooms. Some rooms showed signs of wear and tear, indicating a need for updates and more thorough cleaning, particularly in the bathrooms and kitchen areas.
Despite these mixed reviews, the positive feedback on the clean and agreeable environment suggests that Sandcastles On The Broadwater generally offers a pleasant stay, though there is room for improvement in maintaining consistent cleanliness throughout all areas.
Staff
Staying at Sandcastles On The Broadwater promises a delightful experience, significantly enriched by the exceptional staff. The consistent praise highlights an incredibly helpful and friendly team, providing a welcoming and accommodating atmosphere. Guests emphasized that the staff went above and beyond to meet their needs, offering great recommendations on activities, ensuring a memorable stay for families and providing detailed information about the local area.
The management and reception staff are particularly noted for their politeness and approachability with some even describing the on-site managers as among the best they've encountered. The ladies at the front desk received repeated commendations for their friendliness and efficiency, making check-in processes seamless, including after-hours.
Overall, the service at Sandcastles On The Broadwater stands out for its warmth and hospitality, greatly contributing to the positive experiences of guests who also appreciated the cleanliness and spaciousness of the accommodations. Whether you're coordinating bookings or seeking assistance during your stay, the amiable and professional staff ensure that every aspect of your visit is handled with care and attention, creating a wonderful and stress-free holiday experience.
Pool
Sandcastles On The Broadwater boasts a pool that consistently impresses guests. Described as very large and well-maintained, the pool area also features a spa, making it a favorite spot for relaxation. Families, in particular, find the pool excellent, enjoying the spacious layout which includes a BBQ area and a small cafe for morning coffee. The pool is noted for being neat, tidy and clean with additional highlights like beautiful night lighting and a balcony spa offering scenic views across the Broadwater. Guests also appreciate the accommodating and friendly staff. Despite a few remarks on water temperature, the overall experience is overwhelmingly positive with the pool area being a standout feature that guests often look forward to revisiting.
Parking
Sandcastles On The Broadwater offers secure underground parking that guests appreciate. The facility includes free parking with some units having tandem spaces or up to two car parks. However, the size of parking spots varies and some guests found the spaces tight or challenging for common car shapes and sizes. Despite these occasional inconveniences, the overall sentiment towards the parking is positive with many acknowledging it as a good and valuable feature.
Yes, Sandcastles On The Broadwater has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Sandcastles On The Broadwater.
No, Sandcastles On The Broadwater doesn't allow dogs.
Yes, parking facilities are available at Sandcastles On The Broadwater.