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Summary of reviewsReflections Tower Two enjoys high praise primarily due to its exceptional location, directly opposite Coolangatta Beach, offering magnificent ocean views that enchant guests. The convenient access to local shops, restaurants, cafes and surf clubs means that visitors often find no need for a vehicle during their stay. The hotel's amenities, including a well-maintained pool area, contribute significantly to guest satisfaction, while families appreciate the heated pool, especially for winter swims.
The spacious and airy apartments come well-equipped with necessary amenities, recognised for their cleanliness upon arrival. Higher floors provide particularly stunning beach views, which guests find enchanting. The combination of generous apartment sizes and fantastic views ensures a comfortable and enjoyable stay. While there are remarks about occasional dated decor and minor updates needed, the overall facilities and furnishings meet the approval of most visitors.
A consistent point of commendation is the friendly and accommodating staff, who enhance the guest experience with their helpfulness and professional demeanor. Maintenance personnel also contribute positively, ensuring a pleasant and smooth stay.
Despite this, there is notable inconsistency in cleanliness and maintenance with some guests reporting issues such as moldy showers, dusty surfaces and worn furniture that suggest the property could benefit from a refresh. Communal areas, including the gym, sometimes suffer from similar neglect.
The pool and spa area, although characterized as more functional than luxurious, deliver satisfying relaxation options. A few design quirks, such as windy and shaded aspects in the afternoon and a beach view screen, are mentioned but do not significantly detract from the overall positive experience.
Beds receive mixed feedback; some guests find them extremely comfortable, while others report them as either too hard or too soft, impacting sleep quality. Additionally, the experience of beds being two singles pushed together isn't always favorable.
Reflections Tower Two offers a blend of natural beauty and urban comfort, ideally located for convenience and leisure. While there are areas for improvement, the exceptional location, stunning views, spacious accommodations and commendable staff continue to make it a favored choice for many visitors. Show more
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Categories
Resort with Rooftop Pool
Offers a rooftop pool with stunning views of the Gold Coast. Provides a relaxing environment with all the amenities needed for a comfortable stay.
Luxury Resort
Beachfront Resort
Resort near The Beach
Resort for Honeymoon
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Heated Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Resort with Free Wi-Fi
Resort with Gym
5-Star Resort
Resort with Outdoor Pool
Resort with Panoramic View Pool
Resort with Heated Pool
Room Types
Two-Bedroom Apartment with Ocean ViewLocated on levels 7-19, this spacious, self-contained, 2-bedroom, 2-bathroom apartment features north-facing scenic ocean views, luxury appointments and furnishings.
Three-Bedroom Apartment with Ocean ViewLocated on levels 7-18, this spacious, self-contained, 3-bedroom, 2-bathroom apartment features north-facing scenic ocean views, luxury appointments and furnishings.
Luxury Four-Bedroom ApartmentThis apartment offers a spa bath and a full kitchen.
One-Bedroom Apartment with Beach ViewLocated between levels 2 and 6, this apartment offers north-facing scenic beach views. It includes luxurious décor and furnishings and a fully equipped kitchen.
Two-Bedroom Apartment with Beach ViewLocated between levels 2 and 5, this apartment offers north-facing scenic beach views. It includes luxurious décor and furnishings and a fully equipped kitchen.
Three-Bedroom Apartment with Beach ViewLocated between levels 3 and 6, this apartment offers north-facing scenic beach views. It includes luxurious décor and furnishings and a fully equipped kitchen.
Apartment with Sea ViewThis spacious apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-equipped kitchen features a refrigerator, a dishwasher, kitchenware and a microwave. The air-conditioned apartment provides a flat-screen TV with cable channels, a washing machine, a tea and coffee maker, a seating area as well as sea views. The unit offers 1 bed.
Penthouse ApartmentThis apartment's standout feature is the hot tub. This spacious apartment includes 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and free toiletries. In the well-equipped kitchen, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV with cable channels, a washing machine, a tea and coffee maker, a seating area as well as sea views. The unit has 4 beds.
Three-Bedroom Premium ApartmentGuests will have a special experience as this apartment features a pool with a view. This spacious apartment is comprised of 1 living room, 3 separate bedrooms and 4 bathrooms with a bath and free toiletries. In the well-fitted kitchen, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV with cable channels, a washing machine, a tea and coffee maker, a seating area as well as sea views. The unit offers 4 beds.
Guest Reviews
8.0
Very Good
Location
Reflections Tower Two boasts an exceptional location that has captivated its guests. Positioned directly across from the beautiful Coolangatta Beach, the hotel offers breathtaking ocean views that many visitors rave about. Guests find the location to be perfect, making it easy to walk to nearby shops, restaurants and surf clubs without the need for a car. Many reviews highlight the spaciousness and cleanliness of the apartments, coupled with large balconies that provide mesmerizing views of the surfers and the ocean.
The convenience extends beyond just proximity to the beach and eateries; shops, grocery stores and parks are all within easy reach, enhancing the overall guest experience. Visitors also appreciate the hotel's amenities, including a great pool area. Positive remarks about the friendly and accommodating staff add to the allure of staying here.
Whether attending a conference at a nearby venue or just enjoying a leisure vacation, Reflections Tower Two delivers with its fantastic location, superb views and comfortable, well-appointed apartments. The access to a variety of local attractions and the compelling natural setting make it a popular choice for travelers seeking both convenience and beauty.
Rooms
Reflections Tower Two offers a spacious and comfortable stay with numerous amenities. Guests have highlighted the generous size of the apartments, which are praised for being well-appointed and clean. Many apartments feature stunning beach views that add a unique charm to the stay, particularly those on higher floors, ranging from the 8th to the 11th levels. The central location is another significant positive, conveniently situated near the beach, shops, cafes and clubs, making it an ideal spot for enjoying the Gold Coast. Despite some mentions of dated decor and occasional need for minor updates, the overall facilities are considered great, enhancing the overall guest experience. Staff receive commendation for their helpfulness, contributing to a pleasant stay at the property. With amazing views, a prime location and well-equipped accommodations, Reflections Tower Two stands out as a favorable choice for visitors.
Beds
Reflections Tower Two has received mixed reviews regarding the quality of its beds across various guest experiences. On the positive side, several guests noted that their beds were comfortable and even exceptionally comfortable.
However, there are recurring complaints about the beds being either too hard or too soft. Some guests mentioned that the mattresses exacerbated back issues and described the beds as feeling like sleeping on a cardboard box or the floor. Issues with bed sagging, uncomfortable pillows and the lack of mattress protectors were also highlighted. Additionally, there were remarks about single beds in second bedrooms feeling the springs through the sheets and king beds being two single beds pushed together, which made for an awkward sleeping experience.
Overall, while some guests found their beds comfortable and conducive to a good night's sleep, others experienced significant discomfort, indicating inconsistency in bed quality across different rooms.
Cleanliness
Reflections Tower Two offers spacious and airy units that many guests appreciate for their large open spaces. The apartments are generally well-equipped, providing guests with all the necessary amenities for their stay. Several guests commend the units for their cleanliness and tidiness upon arrival, finding the bedding comfortable and the space ample.
However, a recurring theme among the reviews is the inconsistency in the cleanliness of the apartments. Common issues include food crumbs in cupboards, dusty surfaces, moldy showers and dirty balconies. Some guests found sand in the beds and laundry areas, while others reported dirty cutlery and leftover food under lounges and TV units. Maintenance appears to be an area needing attention with reports of cobwebs, rusty fixtures and old, worn furniture.
Despite the spaciousness and potential of the apartments, many felt the property is dated and in need of renovation. This includes old and stained furniture, problematic mattresses and an overall feeling of the unit being tired and requiring a refresh. Bathrooms and kitchens often seem particularly neglected with mold, rust and outdated appliances being common complaints.
The communal areas such as the gym and pool also appear to suffer from neglect with guests noting the gym's old equipment and poor air conditioning and the pool being frequently closed due to construction.
Overall, while Reflections Tower Two offers the space and facilities that could make for a comfortable stay, the varying standards of cleanliness and maintenance significantly impact the guest experience.
Staff
Reflections Tower Two is highly regarded for its excellent staff, who consistently receive praise for being friendly, helpful and accommodating. Guests appreciate the warm and welcoming nature of the reception staff, who go out of their way to ensure a pleasant stay. Even when faced with issues or requests, such as needing different room arrangements, the staff are noted for their flexibility and willingness to assist. Maintenance personnel also contribute positively by being approachable and engaging. Despite a minor drawback mentioned in a few reviews where the staff appeared less accommodating in specific instances, the overall feedback emphasizes a team that is dedicated to guest satisfaction. The warm and professional demeanor of the staff significantly enhances the guest experience at this well-located resort.
Pool
Reflections Tower Two boasts a lovely pool and spa area that guests seem to thoroughly enjoy. The heated lap pool is comfortable and inviting, perfect for a daily swim and the warm spa provides excellent relaxation, particularly in colder weather. Families appreciate the pool heating, which makes winter swims enjoyable for kids. While the pool itself has received some mixed reviews with comments noting it as more functional than luxurious, the combined amenities offer a satisfying experience.
Some practical considerations include the pool area's design, which can become windy and shaded in the afternoon. The presence of a screen blocking the beach view was noted, but the overall facilities, including BBQ areas and a gym, made a positive impression. The pool area’s cleanliness is apparent, although some found the chemical scent of cleaning products noticeable.
In sum, the pool and spa at Reflections Tower Two provide good relaxation options with a few quirks, presenting a well-rounded amenity for those looking for both leisure and fitness during their stay.
Beach
Reflections Tower Two boasts a prime location directly opposite Coolangatta Beach, offering stunning beachfront views and easy access. Guests appreciate the perfect proximity to both the beach and a variety of shops, restaurants and cafes, making it incredibly convenient for dining and leisure. The tower offers amazing vistas from various floors with particularly noted spectacular views from higher levels. Its close vicinity to the beach, just across the road, provides guests with the benefit of simple and quick access to the sandy shores. The blend of remarkable beach views and the convenience of nearby amenities make Reflections Tower Two an ideal spot for those looking to enjoy both natural beauty and urban comforts.
4 Star
Reflections Tower Two offers spacious units with breathtaking views, providing guests with stunning visual experiences. Despite the mixed ratings from reviewers, those who rated it highly appreciated the exceptional aspects of the hotel. While there were comments indicating that some guests did not perceive it as a four-star establishment, the positive feedback highlights the impressive room space and the remarkable scenery, suggesting that these elements significantly enhanced the overall stay for many visitors.
Yes, Reflections Tower Two has pool(s) that belong to one or more of the following categories: Heated Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Reflections Tower Two.
No, Reflections Tower Two doesn't allow dogs.
No, parking facilities aren't available at Reflections Tower Two.