Mantra Crown Towers
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Summary of reviewsMantra Crown Towers in Surfers Paradise is highly praised for its exceptional location, just a short walk from the beach and near shopping, dining and entertainment options. The proximity to Cavill Avenue and the tram line makes it convenient for exploring the area. Guests consistently describe the location as perfect, brilliant and amazing, appreciating the hotel's central position and access to main attractions.
While the hotel doesn't offer a traditional breakfast buffet, the café by the pool is well-regarded for its delicious, budget-friendly breakfast options. The presence of an on-site Thai restaurant adds to the appeal, garnering positive reviews for its tasty food and great atmosphere. Families also enjoy the well-received kids' dinners. The pool area, featuring multiple pools, including a heated indoor pool and a family pool with a pirate ship and slide, is often highlighted as a major draw.
Guests appreciate the spacious apartments with full kitchens, making Mantra Crown Towers ideal for larger families. Many reviews commend the generous room sizes and sea views from the balconies. Despite some dated interiors and occasional cleanliness issues, the convenience and functionality of the apartments are noted as strong points, along with comfortable beds and ample living spaces.
Cleanliness receives mixed reviews with some guests praising the tidy rooms and well-maintained amenities, while others report issues like dirty carpets and moldy showers. The need for a more rigorous cleaning routine and updates is suggested, though the helpful and pleasant staff often rectify issues promptly.
The staff at Mantra Crown Towers are frequently described as amazing, friendly and very helpful, enhancing the overall guest experience. While there are occasional mentions of less favorable encounters, the predominant sentiment is positive with many appreciating the superb customer service.
The hotel's WiFi service is noted as a significant downside with numerous reports of poor and unreliable internet access. Guests suggest that complimentary WiFi should be a standard offering.
The pool facilities are a standout feature, highly praised for their variety and family-friendly aspects. Clean and well-maintained pools, including heated options and a pirate ship with a slide, make for enjoyable leisure activities. The hotel's prime location near the beach further enhances its attractiveness with easy access to the sandy shores and stunning sea views from the rooms.
Parking facilities receive mixed reviews with some guests appreciating the easy and safe parking, while others find the availability of spots limited and spaces tight.
Overall, Mantra Crown Towers is favored for its prime location, spacious and functional apartments, friendly staff and excellent pool facilities, making it a compelling choice for families and those looking to stay centrally while enjoying the beach and local attractions.
Categories
While the hotel doesn't offer a traditional breakfast buffet, the café by the pool is well-regarded for its delicious, budget-friendly breakfast options. The presence of an on-site Thai restaurant adds to the appeal, garnering positive reviews for its tasty food and great atmosphere. Families also enjoy the well-received kids' dinners. The pool area, featuring multiple pools, including a heated indoor pool and a family pool with a pirate ship and slide, is often highlighted as a major draw.
Guests appreciate the spacious apartments with full kitchens, making Mantra Crown Towers ideal for larger families. Many reviews commend the generous room sizes and sea views from the balconies. Despite some dated interiors and occasional cleanliness issues, the convenience and functionality of the apartments are noted as strong points, along with comfortable beds and ample living spaces.
Cleanliness receives mixed reviews with some guests praising the tidy rooms and well-maintained amenities, while others report issues like dirty carpets and moldy showers. The need for a more rigorous cleaning routine and updates is suggested, though the helpful and pleasant staff often rectify issues promptly.
The staff at Mantra Crown Towers are frequently described as amazing, friendly and very helpful, enhancing the overall guest experience. While there are occasional mentions of less favorable encounters, the predominant sentiment is positive with many appreciating the superb customer service.
The hotel's WiFi service is noted as a significant downside with numerous reports of poor and unreliable internet access. Guests suggest that complimentary WiFi should be a standard offering.
The pool facilities are a standout feature, highly praised for their variety and family-friendly aspects. Clean and well-maintained pools, including heated options and a pirate ship with a slide, make for enjoyable leisure activities. The hotel's prime location near the beach further enhances its attractiveness with easy access to the sandy shores and stunning sea views from the rooms.
Parking facilities receive mixed reviews with some guests appreciating the easy and safe parking, while others find the availability of spots limited and spaces tight.
Overall, Mantra Crown Towers is favored for its prime location, spacious and functional apartments, friendly staff and excellent pool facilities, making it a compelling choice for families and those looking to stay centrally while enjoying the beach and local attractions.
Aparthotel with Swimming Pool
Mantra Crown Towers features a tropical lagoon pool. It provides a lush, relaxing poolside environment.
Heated Pool Indoor Pool Pool Water Slide Outdoor Pool
Skyscraper Aparthotel
Mantra Crown Towers features spacious apartments with resort-style facilities, including lagoon pools and a waterslide. Its location in Surfers Paradise provides easy access to the beach and local attractions.
Aparthotel with Outdoor Pool
Known for its impressive lagoon pool area, this property includes a sandy beach area and a waterslide, offering a fun and tropical swimming environment.
Aparthotel with Indoor Pool
This family-friendly resort features a heated indoor pool, as well as an outdoor lagoon pool with a sandy beach, pirate ship waterslide, and a children's pool. It also has a spa, sauna, and gym.
Luxury Aparthotel
Aparthotel near The Beach
Aparthotel Taking Steps Towards Sustainability
Aparthotel with Parking
Aparthotel with Gym
5-Star Aparthotel
Aparthotel with Pool Water Slide
Aparthotel with Heated Pool
Guest Reviews
Mantra Crown Towers boasts an exceptional location in Surfers Paradise, making it a standout choice for travelers. Guests consistently highlight its close proximity to the beach with some noting it's just a short two-minute walk to the sand. It’s also conveniently near shopping, dining and entertainment options, including Cavill Avenue and the tram line, which provides easy access to explore further.
The central position allows visitors to walk to the main attractions in Surfers Paradise, such as shops, restaurants and public transport stops. The hotel is just one block from the beach and a short stroll to the heart of Surfers Paradise, offering easy access to facilities and amenities. The Thai restaurant in the hotel and the pool area are additional perks that guests appreciate.
The views from the hotel, encompassing both the beach and the hinterland, add to its appeal. Overall, the hotel’s location is repeatedly described as perfect, brilliant and amazing, making it a preferred choice for those looking to stay in the center of all the action while enjoying easy access to the surrounding area.
Mantra Crown Towers may not offer a traditional on-site buffet breakfast, a feature some guests missed, as stated on the website. However, visitors have found solace in the café by the pool, praised for its delicious, well-priced and budget-friendly breakfast options. The café, characterized as the sole food facility at the location, offers an amazing and fantastic breakfast experience, making up for the absence of a buffet. While certain guests noted the lack of a working restaurant and limited breakfast or lunch options, others found value in the big breakfasts and simple BBQ provided. Despite the absence of basic condiments and occasional needs for deeper cleaning, the poolside café serves as a reliable alternative, meeting the essential breakfast needs and, for many, adding worth to their stay.
The dinners at Mantra Crown Towers offer a mixed culinary experience with a standout feature being the convenient and highly praised Thai restaurant on-site. Guests frequently highlight the Thai restaurant's delicious, tasty food and great atmosphere, contributing to an enjoyable dining experience. This restaurant's presence elevates the hotel's convenience, providing an easy and satisfying meal option without the need to venture far.
Despite the positive feedback, some reviews mention a lack of variety in breakfast and lunch options at the hotel, suggesting room for improvement in expanding meal services. On a positive note, the family-friendly dining experience includes well-received kids' dinners, particularly appreciated by families.
The hotel's extensive pool facilities also receive high praise with multiple pools, including a heated indoor pool, a family pool with a pirate ship and slide and snacks available from a pool kiosk. These amenities, along with the indoor spa, enhance the overall guest experience, offering enjoyable leisure activities alongside dining. Dining at nearby restaurants within walking distance also provides additional options for guests exploring the local area.
Mantra Crown Towers offers generously sized apartments, making it an ideal choice for larger families. Guests consistently praise the spaciousness with many noting the ample rooms and sizeable balconies that provide breathtaking sea views. Convenience is another strong point, especially with apartments that feature full kitchens, making longer stays more comfortable.
While some visitors found the units clean and comfortable, highlighting soft and comfortable beds, others noted that several apartments are quite dated and could benefit from thorough renovations. Issues such as stained carpets, dated bathrooms and kitchens and occasional cleanliness problems were mentioned. Filthy balconies and occasional unpleasant odors in the hallways and rooms appeared to be a recurring theme.
The hotel's amenities, like the junior pool with a slide and the substantial pool areas, were well-received, though the temperature of the larger pools and the need for maintenance in some spots were noted. The apartment sizes easily accommodate family needs with multiple bedrooms and bathrooms adding to the convenience.
Despite some drawbacks, such as limited parking and dated interiors, the expansive living spaces and stunning views make Mantra Crown Towers an appealing option for those prioritizing space and functionality over modern décor and amenities.
At the Mantra Crown Towers, there's a mix of opinions when it comes to the beds. Many guests found the beds to be clean and comfortable with several reviewers specifically describing them as very comfortable or even super comfy. The cleanliness of the bedding garnered positive feedback with pleasant remarks about the crisp, white sheets.
However, some guests experienced issues with the comfort level, mentioning that the beds were too hard or too soft and in some cases, the mattresses seemed worn out or saggy. The extra beds for kids didn't fare well either, being described as poor quality with minimal support. A few reviewers also noted the absence of mattress protectors and bedside lamps, along with complaints about small single beds and thin doonas used on larger beds.
While there were positive remarks about the comfort and size of some beds, there were recurrent mentions of discomfort, especially concerning the pillows, which were often deemed uncomfortable or standard. Despite the mixed reviews, many guests appreciated the overall bedding quality while highlighting the need for some improvements in mattress conditions and bedding accessories.
Mantra Crown Towers boasts spacious, clean apartments with good facilities, including a large, well-maintained pool. Many guests found the rooms tidy and the amenities comfortable. The property is well-presented, offering proximity to the main strip and beach, making it a convenient choice for travelers. However, there are significant inconsistencies in the cleanliness of the rooms. Some guests reported issues like dirty carpets, stained curtains and mouldy showers. Several reviews mentioned that the overall cleanliness was disappointing with rooms often appearing outdated and in need of thorough cleaning. Despite the mixed experiences, housekeeping did rectify some oversights upon request. The hotel shines in terms of helpful and pleasant staff, ensuring a friendly atmosphere. Nevertheless, possible updates and a more rigorous cleaning routine could greatly enhance the guest experience.
At Mantra Crown Towers, the majority of guests report a consistently positive experience with the hotel staff. A common thread throughout the reviews is the friendliness and helpfulness of the team with many describing interactions as amazing, fantastic and lovely. The reception staff in particular are often highlighted for being welcoming, polite and readily available to assist at all hours.
Several guests noted that the customer service was superb and that staff went out of their way to accommodate requests flexibly. This high level of service extends to both general interactions and more specific situations, ensuring a pleasant stay for many visitors.
However, there are also mentions of less favorable encounters with certain members of the staff. A few reviews pointed out that some staff, especially at the front desk and in the café, were perceived as rude or uninterested, contrasting sharply with the otherwise friendly ambiance of the hotel.
Despite these isolated incidents, the prevailing sentiment is overwhelmingly positive. Guests frequently describe the staff as amazing, friendly and very helpful, which enhances the overall experience at Mantra Crown Towers.
While Mantra Crown Towers offers a range of impressive amenities, the experience with their WiFi appears less favorable. Guests have highlighted that the WiFi connection is notably lacking with reports of super poor and unusable internet even on higher floors like the 10th. It's evident that the internet quality is quite inconsistent and often slow, leading to spotty and unreliable access. Additionally, the absence of free WiFi is a notable downside, as guests are required to join the points club or pay extra for access. There are suggestions that complimentary WiFi should be a standard offering at the property, as many expect this basic amenity. Overall, while visitors can appreciate the other features of Mantra Crown Towers, the WiFi service leaves much to be desired.
The pool facilities at Mantra Crown Towers receive a lot of positive feedback, highlighting their appeal, especially for families and children. Guests particularly praise the well-maintained and clean pools, considering them the deciding factor for their stay. The hotel offers multiple pools, including heated outdoor and indoor options, which are a major hit among visitors.
The Pirate Ship Pool with its attached slide, is highly recommended and especially popular with kids. The large lagoon pool area is noted for being great for families, despite some comments about it being too cold. The availability of both indoor and outdoor pools, along with additional amenities like spas and a sauna, adds to the versatility and enjoyment of the pool areas.
Adults and children alike find the pools fabulous and amazing with particular enjoyment from the beautiful surroundings and the relaxing atmosphere. However, some guests have noted that the large outdoor pool can be quite cold and there were a few mentions of the water being dirty or cold on occasion.
Overall, the pool areas at Mantra Crown Towers are well-received for their variety, cleanliness and family-friendly features, making them a significant draw for guests choosing this accommodation.
Mantra Crown Towers offers an impressive proximity to the beach, drawing praise from guests for its convenient location. The beach is just a short stroll away with most guests noting it's merely a five-minute walk or just across the road. The hotel's prime position provides easy, walkable access to the sandy shores, making beach outings effortlessly enjoyable.
The stunning sea views from the rooms are highly appreciated, often considered a worthwhile indulgence. The hotel's amenities contribute to its appeal, particularly the heated pools and the lagoon beach which are perfect for families with children. Guests also enjoy the themed pools with features like a pirate ship and slide.
In addition to its great location near the beach, the area boasts numerous beach bars and restaurants, enhancing the overall experience for visitors. The combination of easy beach access and facilities makes Mantra Crown Towers a compelling choice for those looking to enjoy the coast. The setting right outside the apartments adds to the convenience and charm, providing both relaxation and fun within a short walking distance.
Guests at Mantra Crown Towers have mixed feelings about the parking facilities at the hotel. While some appreciated the easy and safe parking options and the well-maintained parking area, others found the availability of spots to be limited. Many guests expressed frustration over the tight parking spaces and the need for more spots, particularly for those booking larger apartments or traveling with multiple cars. The convenience of free and undercover parking was noted by several reviewers, although some encountered issues with the parking organization and additional charges for a second parking spot. Despite these challenges, a portion of the guests reported no issues with parking and found it easy to manage during their stay.
The pool area at Mantra Crown Towers offers a delightful experience, particularly for families. The pool features a water slide that both kids and adults enjoy immensely. The highlight for the younger guests is the pirate ship pool with its small slide, providing endless fun and excitement. Additionally, the hotel boasts indoor pools and a dedicated kids' water area with a slide, ensuring that there are plenty of aquatic activities for visitors of all ages. Overall, the pool and water slide at Mantra Crown Towers enhance the hotel's appeal, especially for those traveling with children.
Guests at Mantra Crown Towers have praised the hotel's heated pool, highlighting it as a standout feature. The property offers a heated indoor pool with a spa, which guests have found to be a pleasant and relaxing amenity. Families particularly appreciate the heated kids' pool with a slide, located outside, which has been a favorite among children. Even when the outdoor pool was too cool to swim in, the heated indoor pool provided a comfortable alternative. Overall, the pool area with its beautiful heated pools and inviting spas, has received positive feedback from guests.
Mantra Crown Towers boasts a variety of pool options that cater to different preferences and are particularly praised for their family-friendly environment. With multiple pools to choose from, guests highlighted the fantastic and well-maintained pool facilities. The pool area stands out as a significant feature of the hotel, offering ample space for visitors to relax and enjoy their time. The pool area remains impressive even during colder months, although some guests noted that the outdoor pool can be quite cold, sometimes described as freezing, making it less appealing for winter swims. Despite the temperature concerns, the overall pool experience is highly appreciated with many guests deeming the pools as amazing and awesome.
Guests have shared generally positive feedback about the indoor pool at Mantra Crown Towers. Many appreciated the heated indoor pool, describing it as nice, warm and great for cooler days when the outdoor pool feels too cold. The presence of both an indoor pool and a kids' pool was highlighted with several guests noting it as an excellent feature. The availability of an indoor option was also seen as a significant plus. However, there were occasional comments about the indoor pool being cold and some concerns about the cleanliness of the kids' pool and spa water. Overall, the indoor pools received favorable mentions with their warmth and utility being key positives.
Guests at Mantra Crown Towers have highlighted a number of luxurious elements that make the stay exceptional. Many appreciated the modern décor of the fantastic rooms, as well as the impressive cleanliness throughout the hotel. The multiple pools, especially the heated indoor pool which stays warm even on rainy days and the kids pool, often noted as a decisive factor for choosing the hotel, add to the luxurious experience. While some felt that the room did not match the level of luxury anticipated from the photos and mentioned that the interior could benefit from a renovation, overall, the luxury apartments and thoughtful amenities contributed to a highly enjoyable stay.
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Location
The central position allows visitors to walk to the main attractions in Surfers Paradise, such as shops, restaurants and public transport stops. The hotel is just one block from the beach and a short stroll to the heart of Surfers Paradise, offering easy access to facilities and amenities. The Thai restaurant in the hotel and the pool area are additional perks that guests appreciate.
The views from the hotel, encompassing both the beach and the hinterland, add to its appeal. Overall, the hotel’s location is repeatedly described as perfect, brilliant and amazing, making it a preferred choice for those looking to stay in the center of all the action while enjoying easy access to the surrounding area.
Breakfast
Dinner
Despite the positive feedback, some reviews mention a lack of variety in breakfast and lunch options at the hotel, suggesting room for improvement in expanding meal services. On a positive note, the family-friendly dining experience includes well-received kids' dinners, particularly appreciated by families.
The hotel's extensive pool facilities also receive high praise with multiple pools, including a heated indoor pool, a family pool with a pirate ship and slide and snacks available from a pool kiosk. These amenities, along with the indoor spa, enhance the overall guest experience, offering enjoyable leisure activities alongside dining. Dining at nearby restaurants within walking distance also provides additional options for guests exploring the local area.
Rooms
While some visitors found the units clean and comfortable, highlighting soft and comfortable beds, others noted that several apartments are quite dated and could benefit from thorough renovations. Issues such as stained carpets, dated bathrooms and kitchens and occasional cleanliness problems were mentioned. Filthy balconies and occasional unpleasant odors in the hallways and rooms appeared to be a recurring theme.
The hotel's amenities, like the junior pool with a slide and the substantial pool areas, were well-received, though the temperature of the larger pools and the need for maintenance in some spots were noted. The apartment sizes easily accommodate family needs with multiple bedrooms and bathrooms adding to the convenience.
Despite some drawbacks, such as limited parking and dated interiors, the expansive living spaces and stunning views make Mantra Crown Towers an appealing option for those prioritizing space and functionality over modern décor and amenities.
Beds
However, some guests experienced issues with the comfort level, mentioning that the beds were too hard or too soft and in some cases, the mattresses seemed worn out or saggy. The extra beds for kids didn't fare well either, being described as poor quality with minimal support. A few reviewers also noted the absence of mattress protectors and bedside lamps, along with complaints about small single beds and thin doonas used on larger beds.
While there were positive remarks about the comfort and size of some beds, there were recurrent mentions of discomfort, especially concerning the pillows, which were often deemed uncomfortable or standard. Despite the mixed reviews, many guests appreciated the overall bedding quality while highlighting the need for some improvements in mattress conditions and bedding accessories.
Cleanliness
Staff
Several guests noted that the customer service was superb and that staff went out of their way to accommodate requests flexibly. This high level of service extends to both general interactions and more specific situations, ensuring a pleasant stay for many visitors.
However, there are also mentions of less favorable encounters with certain members of the staff. A few reviews pointed out that some staff, especially at the front desk and in the café, were perceived as rude or uninterested, contrasting sharply with the otherwise friendly ambiance of the hotel.
Despite these isolated incidents, the prevailing sentiment is overwhelmingly positive. Guests frequently describe the staff as amazing, friendly and very helpful, which enhances the overall experience at Mantra Crown Towers.
Wi-Fi
Pool
The Pirate Ship Pool with its attached slide, is highly recommended and especially popular with kids. The large lagoon pool area is noted for being great for families, despite some comments about it being too cold. The availability of both indoor and outdoor pools, along with additional amenities like spas and a sauna, adds to the versatility and enjoyment of the pool areas.
Adults and children alike find the pools fabulous and amazing with particular enjoyment from the beautiful surroundings and the relaxing atmosphere. However, some guests have noted that the large outdoor pool can be quite cold and there were a few mentions of the water being dirty or cold on occasion.
Overall, the pool areas at Mantra Crown Towers are well-received for their variety, cleanliness and family-friendly features, making them a significant draw for guests choosing this accommodation.
Beach
The stunning sea views from the rooms are highly appreciated, often considered a worthwhile indulgence. The hotel's amenities contribute to its appeal, particularly the heated pools and the lagoon beach which are perfect for families with children. Guests also enjoy the themed pools with features like a pirate ship and slide.
In addition to its great location near the beach, the area boasts numerous beach bars and restaurants, enhancing the overall experience for visitors. The combination of easy beach access and facilities makes Mantra Crown Towers a compelling choice for those looking to enjoy the coast. The setting right outside the apartments adds to the convenience and charm, providing both relaxation and fun within a short walking distance.
Parking
Pool Water Slide
Heated Pool
Outdoor Pool
Indoor Pool
Luxury
Yes, Mantra Crown Towers has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Water Slide, Outdoor Pool.
No, a spa isn't available at Mantra Crown Towers.
No, Mantra Crown Towers doesn't allow dogs.
Yes, parking facilities are available at Mantra Crown Towers.
Yes, Mantra Crown Towers has a gym.
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