Broadbeach Savannah Resort
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Summary of reviewsBroadbeach Savannah Resort enjoys an exceptional location, extensively praised by guests for its central position, providing convenient access to the beach, shops, dining options and key attractions such as the Gold Coast Convention Centre, Dracula’s and The Star Casino. The proximity to public transport further enhances the overall guest experience, making travel effortless without the need for a car.
While the resort does not offer breakfast on-site, nearby venues such as the Mermaid Cafe offer highly praised alternatives. The rooms at the resort receive mixed reviews; while guests appreciate the spaciousness, amenities and spectacular views from higher floors, there are significant complaints about outdated furniture, worn carpets and general maintenance issues. Cleanliness is inconsistent with some rooms and the pool area being noted as clean, while others suffer from issues like dirty linens, stained carpets, mold and unpleasant odors.
The staff at Broadbeach Savannah Resort are often described as friendly, helpful and accommodating, contributing positively to guest experiences. However, there are reports of isolated negative interactions, indicating a need for more consistent service standards. The resort provides free Wi-Fi, although guests have encountered connectivity issues and premium internet access comes at an additional charge.
The pool and spa facilities generally receive positive remarks for their cleanliness and enjoyable temperature, making them a highlight for families and children. However, occasional maintenance issues and limited shade have been reported. The resort’s location near the beach is a major advantage with many guests appreciating the short stroll to the shore and proximity to shopping malls, restaurants and casinos.
Parking at the resort is frequently highlighted as a significant issue with limited and tight basement spaces causing inconvenience. Families find the resort affordable and the large spa area, free kids’ activities and the toy library particularly appealing, despite the children's area and game room needing improvement.
The resort is well-situated for enjoying the vibrant local nightlife with various bars, restaurants and entertainment options within walking distance. However, the lively environment can sometimes result in noise disturbances.
The beds receive mixed reviews; while some guests find them clean and comfortable, others report issues with beds made from pushed-together singles, uncomfortable mattresses and inadequate bedding. Despite this, Broadbeach Savannah Resort offers a generally satisfactory experience but would benefit significantly from renovations and improved maintenance to enhance its appeal.
Categories
While the resort does not offer breakfast on-site, nearby venues such as the Mermaid Cafe offer highly praised alternatives. The rooms at the resort receive mixed reviews; while guests appreciate the spaciousness, amenities and spectacular views from higher floors, there are significant complaints about outdated furniture, worn carpets and general maintenance issues. Cleanliness is inconsistent with some rooms and the pool area being noted as clean, while others suffer from issues like dirty linens, stained carpets, mold and unpleasant odors.
The staff at Broadbeach Savannah Resort are often described as friendly, helpful and accommodating, contributing positively to guest experiences. However, there are reports of isolated negative interactions, indicating a need for more consistent service standards. The resort provides free Wi-Fi, although guests have encountered connectivity issues and premium internet access comes at an additional charge.
The pool and spa facilities generally receive positive remarks for their cleanliness and enjoyable temperature, making them a highlight for families and children. However, occasional maintenance issues and limited shade have been reported. The resort’s location near the beach is a major advantage with many guests appreciating the short stroll to the shore and proximity to shopping malls, restaurants and casinos.
Parking at the resort is frequently highlighted as a significant issue with limited and tight basement spaces causing inconvenience. Families find the resort affordable and the large spa area, free kids’ activities and the toy library particularly appealing, despite the children's area and game room needing improvement.
The resort is well-situated for enjoying the vibrant local nightlife with various bars, restaurants and entertainment options within walking distance. However, the lively environment can sometimes result in noise disturbances.
The beds receive mixed reviews; while some guests find them clean and comfortable, others report issues with beds made from pushed-together singles, uncomfortable mattresses and inadequate bedding. Despite this, Broadbeach Savannah Resort offers a generally satisfactory experience but would benefit significantly from renovations and improved maintenance to enhance its appeal.
Resort near Golf Courses
While specific golf amenities aren't detailed, its resort status suggest access to nearby golf facilities.
Family Friendly Resort
Offers family-friendly accommodations and amenities in Broadbeach. It features a pool and is close to the beach and dining options. This resort provides a comfortable and convenient base for families.
Romantic Resort
Features comfortable apartments with a range of facilities, providing a relaxing and romantic stay. Its central location allows couples to easily explore Broadbeach's dining and entertainment options.
Resort near Nightlife Spots
Broadbeach Savannah Resort is located on Surf Parade, offering access to local bars and restaurants. The resort provides comfortable accommodations and is within walking distance of entertainment options.
Cheap Resort
This resort in Broadbeach offers apartment-style accommodation with amenities suitable for families and budget-conscious travelers. It provides a balance of affordability and convenience with its central location.
4-Star Resort
Broadbeach Savannah Resort offers a relaxing environment with a range of resort facilities. Its location provides easy access to Broadbeach's dining and entertainment options, ensuring a pleasant stay.
Resort with Outdoor Pool
Broadbeach Savannah Resort offers a climate-controlled outdoor swimming pool for year-round use. The resort also has a spa and sauna for relaxation.
Resort near The Beach
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Swimming Pool
Heated Pool Outdoor Pool
Business Resort
Accessible Resort
Resort with Gym
Resort with Heated Pool
Guest Reviews
Broadbeach Savannah Resort enjoys a stellar location, praised extensively by its guests for being central to everything. It’s situated within walking distance of the beach, numerous shops and a wide array of dining options, providing easy access to all of Broadbeach's hotspots. Visitors found the location particularly convenient for attending events at the Gold Coast Convention Centre and catching shows at Dracula’s and The Star Casino, all just a short stroll away.
Additionally, the resort stands close to essential amenities such as tram and bus stations, making it easy to explore other parts of the Gold Coast. Whether attending a conference, going shopping at Pacific Fair or simply enjoying the local food scene, guests found the proximity to all these venues extremely helpful. Many noted that having such close access to public transport was a key advantage, simplifying travel without the need for a car.
The convenience and accessibility of the location were frequently highlighted with many guests appreciating how everything they needed was within walking distance. This made their stay not only enjoyable but also stress-free. The location, combined with friendly and accommodating staff, adds up to a highly recommended destination for travelers looking to experience the best of Broadbeach.
Broadbeach Savannah Resort does not provide breakfast on-site, as indicated by recent reviews and a dated notice stating the temporary cancellation of breakfasts. Guests looking for a breakfast option can explore nearby venues such as the Mermaid Cafe, which is highly praised for its healthy breakfast choices and vegan coffee offerings. It's important to note that the hotel does not offer meals or food for purchase, so an alternative dining plan may be necessary.
Broadbeach Savannah Resort’s rooms offer a mix of highlights and areas that require significant improvement. Guests appreciate the spaciousness and amenities of some rooms, enjoying conveniences like mid-sized fridges, microwaves and free WiFi. The views from certain rooms, notably those on higher floors, are described as spectacular and many found the rooms to be comfortable and clean in general. The resort's central location is another positive aspect frequently mentioned, making it a practical choice for both business and leisure travelers.
However, many reviews emphasize that the rooms are in desperate need of maintenance and renovation. Common complaints include outdated furniture, worn carpets, broken appliances and issues with cleanliness such as cobwebs, dust and stains on various surfaces. Some rooms had a musty smell or were affected by mold and there were instances of dead bugs and cockroaches. Furnishings like beds and couches were often described as uncomfortable or mismatched and maintenance issues like rusted fixtures, holes in walls and non-functional amenities were frequently noted.
Overall, while the resort provides good basic amenities and boasts a prime location, it clearly struggles with upkeep and cleanliness, leaving some guests disappointed with the value for money. A thorough renovation and improved maintenance could significantly enhance the overall guest experience at Broadbeach Savannah Resort.
One of the significant aspects highlighted by guests at the Broadbeach Savannah Resort is the comfort and quality of the beds, which appears to be a mixed experience. On a positive note, many guests found the beds to be clean and comfortable, appreciating the spaciousness of what seemed to be king-sized or queen-sized beds. Phrases such as "bed was super comfy and the view was lovely" and "bed was very comfy" indicate that some visitors had quite a satisfactory sleep experience.
However, a recurring issue noted by several guests was the common practice of pushing two single beds together, which often resulted in an uncomfortable gap down the middle. The discomfort was further exacerbated for some due to hard and lumpy mattresses or beds feeling short, causing inconvenience to taller individuals. Additionally, pillows were frequently mentioned as inadequate with some reviewers pointing out that there were only three pillows for a king bed and they were often thin and uncomfortable.
Another point of concern was the lack of proper bedding. Guests commonly reported that beds were only made with sheets and thin blankets with no doonas provided, making for a less cozy experience. Some even mentioned receiving stained blankets or experiencing smelly, unclean bedding conditions.
Overall, while there were instances of guests finding the beds comfortable and clean, these positive experiences were often overshadowed by reports of discomfort due to makeshift bed arrangements, hard mattresses, inadequate pillows and insufficient bedding.
Nestled in the heart of Broadbeach, the Broadbeach Savannah Resort has received a myriad of reviews, predominantly focusing on the cleanliness and upkeep of the establishment. Guests have commended certain rooms for being clean and tidy, emphasizing their satisfaction with these areas. They appreciated clean and comfortable rooms, especially highlighted in some individual suites such as Suite 1111. The pool area has also been noted for its cleanliness and modern facilities.
However, the resort fails to maintain consistency across all its accommodations. Numerous reports mention issues such as dirty linens, stained carpets and mould in the bathroom, contributing to an overall impression of neglect. Cockroach sightings seem to be a recurring problem with mentions of these pests found everywhere from beds to kitchen areas. Several guests voiced concerns about the lack of proper housekeeping, citing unvacuumed corners, grubby kitchen utensils and improperly cleaned bathrooms.
Specific remarks point to unpleasant odors, including cigarette smoke and musty scents in rooms and hallways. Guests have also highlighted structural issues such as chipped tiles, worn-out furniture and broken fixtures, which further diminished their experience. The need for renovation and improved maintenance was a frequent theme in the reviews.
In summary, while certain rooms at Broadbeach Savannah Resort have left guests pleasantly surprised with their cleanliness and comfort, widespread issues related to hygiene and upkeep have tarnished the overall guest experience. A comprehensive overhaul focusing on cleanliness and renovation could potentially uplift the resort’s reputation among future visitors.
At Broadbeach Savannah Resort, guest experiences regarding the staff yield a mix of reviews, though positive sentiments do appear more frequently. Many guests describe the staff as friendly, helpful and accommodating, often making the check-in and check-out process smooth and stress-free. Phrases like "friendly reception staff," "lovely and pleasant," and "staff were amazing and very accommodating" underscore a generally positive atmosphere created by many staff members.
Guests frequently highlighted specific encounters, noting "charming front desk," "friendly and make check in and out super easy," and "fantastic and very helpful" staff, which reflect high points in customer service. Further, the helpfulness and friendliness of the staff were recurring themes with reviewers appreciating details like attention to special requests and a generally welcoming demeanor.
However, it's worth noting that a significant number of guests reported negative interactions. Some described the staff as "very rude," "unfriendly," and "unhelpful," pointing to isolated but impactful issues during their stay. Inconsistencies appear to be a sticking point with some staff praised for exceptional service while others are singled out for their rudeness or lack of assistance.
Summarily, while the broad reception is mixed, many guests have had positive interactions with the staff at Broadbeach Savannah Resort, which is a promising indicator of the overall guest experience. However, there's a clear need for more consistent service standards to ensure all guests leave with only the best impressions.
Broadbeach Savannah Resort offers free access to Wi-Fi, although some guests encountered issues with the connection. Some experienced slow speeds, problems connecting or interruptions in internet service. Staff members made notable efforts to resolve Wi-Fi struggles when reported, but these efforts did not entirely eliminate the issues. It seems that free Wi-Fi at the resort was generally available but perhaps not as reliable or fast as some might expect. Additionally, the resort charges for premium internet access, which has led to some dissatisfaction among guests accustomed to complimentary Wi-Fi services.
The pool facilities at Broadbeach Savannah Resort generally received positive remarks for their cleanliness and upkeep. Many guests found both the pool and spa to be excellent and very nice with specific mentions of the cleanliness and tidiness of these amenities. The temperature of the pool and spa was often noted as being pleasant and refreshing, contributing to an enjoyable experience. A number of reviews highlighted the spacious nature of the pool area, which was deemed great for families and well-equipped with a good BBQ area.
However, some guests encountered issues such as limited shade, sporadic cleanliness concerns and instances where the pool was closed for maintenance or the spa wasn't operational. Despite these occasional drawbacks, the overall sentiment indicated that the pool and spa facilities were a highlight of their stay with particular appreciation from families and children who enjoyed these amenities. The outdoor pool, in particular, was described as inviting and the heated pool was a frequent favorite among visitors. Overall, the pool area was considered a significant asset to the resort, offering a pleasant and relaxing environment for guests.
Broadbeach Savannah Resort boasts an exceptional location with numerous reviews highlighting its close proximity to the beach. Guests appreciate the convenience of being just a short stroll from the shore, making it an ideal spot for beach lovers. The ease of access to the beach is often noted, even in less favorable weather conditions. The resort’s location is also praised for its proximity to key attractions, including a shopping mall, restaurants and the Star casino, enhancing the overall experience for visitors. The combination of beach views, nearby amenities and a great location makes Broadbeach Savannah Resort a favorable choice for guests seeking convenience and leisure.
Guests at the Broadbeach Savannah Resort have consistently noted that parking can be a significant issue. The reviews indicate that there are often insufficient car spaces with some mentioning that they were not informed about this limitation before arriving. Parking spaces in the basement are described as both limited and tight, contributing to the difficulty of finding a spot. A few guests did find parking easy, but this appears to be the exception rather than the rule. Overall, parking appears to be a challenging aspect of staying at this resort, leaving many guests feeling inconvenienced.
Broadbeach Savannah Resort receives mixed reviews when it comes to activities for kids, but there are several highlights worth mentioning. The resort is described as very affordable and good value for families, especially those traveling with five members. Families appreciate the spacious and comfortable rooms, which are well-suited for a family vacation.
The large spa area and safe environment are notable positives, offering a secure and relaxing atmosphere for kids. Free kids' activities, a kid-friendly pool and a small game area provide entertainment for younger guests and the toy library is a particularly appreciated feature. Movie nights with popcorn add to the family-friendly appeal.
However, there are some areas that need improvement. Some guests mention that the children's area and pool could be cleaner and the game area is described as small. Despite these drawbacks, the overall environment is seen as kid-friendly and generally accommodating for families.
In conclusion, while Broadbeach Savannah Resort offers several amenities and activities that cater to families with children, some areas could benefit from enhancements to make the stay even more enjoyable.
Situated in the vibrant heart of Broadbeach, Broadbeach Savannah Resort is an ideal spot for those seeking easy access to the local nightlife. The resort's prime location places guests within walking distance of various bars and restaurants, making it convenient to enjoy the surrounding entertainment options. A popular bar across the street stays open late, while nearby attractions like Draculas add to the lively atmosphere. Additionally, the proximity to Fat Eddies and numerous other nightlife establishments ensures guests have a range of venues to explore. However, the energetic environment can sometimes lead to disturbances, such as late-night parties in neighboring apartments. Despite this, the overall accessibility to nightlife is a highlight for many guests.
Broadbeach Savannah Resort offers a great value for money and is well-maintained, making it a worthwhile choice for budget-conscious travelers. Its location is frequently praised for its convenience, being close to the conference center and other key attractions, which adds to its overall attractiveness. Guests have highlighted the friendliness and cleanliness of the property, aligning it with four-star hotel expectations.
While some reviews express dissatisfaction, suggesting that the resort doesn't fully meet four-star standards and mentioning that it looks old and in need of renovation, others argue that it holds up well compared to other hotels of the same rating. Room conditions generally meet guest expectations, contributing to its perceived value. Despite mixed opinions on its star rating, the resort’s pricing consistently earns positive remarks, indicating that guests feel they are receiving good value for their money.
Broadbeach Savannah Resort offers a strategic location beneficial for business travelers, especially those attending conferences or conventions in the area. The proximity to the conference center is a noted advantage, making it a suitable choice for business needs. The location itself has been described as perfect for business trips, providing easy access to necessary venues.
The reception staff has received commendations for their excellent service, which can significantly enhance the overall experience of staying here. However, there are mentions of poor morning information and some unfriendly encounters with staff, indicating that service quality can be inconsistent. Overall, for those prioritizing location and access to business-related destinations, Broadbeach Savannah Resort serves as a practical option.
The Broadbeach Savannah Resort features a heated pool that guests repeatedly highlight as a key amenity. Visitors often mention enjoying the temperature-controlled water, indicating it's a well-appreciated facility. Towels are provided for convenience and the pool area is always cleaned, ensuring a pleasant and hygienic environment.
However, there are some notes of wear and tear regarding the overall facilities and some guests reported issues with the spa, mentioning it was cold or not working on occasion. Despite these drawbacks, the heated pool remains a standout offering at the resort, contributing to a positive overall experience.
The Broadbeach Savannah Resort boasts an enviable outdoor pool area that attracts positive remarks from guests. The pool itself is nicely sized, offering ample space for relaxation and enjoyment. Complementing the pool area is a gym and sauna, enhancing the recreational options available to guests. The outdoor pool and spa receive commendations for their inviting atmosphere, although some guests note that the outdoor hot tub could be warmer. Overall, the pool and spa areas are well-regarded, providing a delightful spot for guests to unwind and enjoy the resort's amenities.
Location Show Map
Location
Additionally, the resort stands close to essential amenities such as tram and bus stations, making it easy to explore other parts of the Gold Coast. Whether attending a conference, going shopping at Pacific Fair or simply enjoying the local food scene, guests found the proximity to all these venues extremely helpful. Many noted that having such close access to public transport was a key advantage, simplifying travel without the need for a car.
The convenience and accessibility of the location were frequently highlighted with many guests appreciating how everything they needed was within walking distance. This made their stay not only enjoyable but also stress-free. The location, combined with friendly and accommodating staff, adds up to a highly recommended destination for travelers looking to experience the best of Broadbeach.
Breakfast
Rooms
However, many reviews emphasize that the rooms are in desperate need of maintenance and renovation. Common complaints include outdated furniture, worn carpets, broken appliances and issues with cleanliness such as cobwebs, dust and stains on various surfaces. Some rooms had a musty smell or were affected by mold and there were instances of dead bugs and cockroaches. Furnishings like beds and couches were often described as uncomfortable or mismatched and maintenance issues like rusted fixtures, holes in walls and non-functional amenities were frequently noted.
Overall, while the resort provides good basic amenities and boasts a prime location, it clearly struggles with upkeep and cleanliness, leaving some guests disappointed with the value for money. A thorough renovation and improved maintenance could significantly enhance the overall guest experience at Broadbeach Savannah Resort.
Beds
However, a recurring issue noted by several guests was the common practice of pushing two single beds together, which often resulted in an uncomfortable gap down the middle. The discomfort was further exacerbated for some due to hard and lumpy mattresses or beds feeling short, causing inconvenience to taller individuals. Additionally, pillows were frequently mentioned as inadequate with some reviewers pointing out that there were only three pillows for a king bed and they were often thin and uncomfortable.
Another point of concern was the lack of proper bedding. Guests commonly reported that beds were only made with sheets and thin blankets with no doonas provided, making for a less cozy experience. Some even mentioned receiving stained blankets or experiencing smelly, unclean bedding conditions.
Overall, while there were instances of guests finding the beds comfortable and clean, these positive experiences were often overshadowed by reports of discomfort due to makeshift bed arrangements, hard mattresses, inadequate pillows and insufficient bedding.
Cleanliness
However, the resort fails to maintain consistency across all its accommodations. Numerous reports mention issues such as dirty linens, stained carpets and mould in the bathroom, contributing to an overall impression of neglect. Cockroach sightings seem to be a recurring problem with mentions of these pests found everywhere from beds to kitchen areas. Several guests voiced concerns about the lack of proper housekeeping, citing unvacuumed corners, grubby kitchen utensils and improperly cleaned bathrooms.
Specific remarks point to unpleasant odors, including cigarette smoke and musty scents in rooms and hallways. Guests have also highlighted structural issues such as chipped tiles, worn-out furniture and broken fixtures, which further diminished their experience. The need for renovation and improved maintenance was a frequent theme in the reviews.
In summary, while certain rooms at Broadbeach Savannah Resort have left guests pleasantly surprised with their cleanliness and comfort, widespread issues related to hygiene and upkeep have tarnished the overall guest experience. A comprehensive overhaul focusing on cleanliness and renovation could potentially uplift the resort’s reputation among future visitors.
Staff
Guests frequently highlighted specific encounters, noting "charming front desk," "friendly and make check in and out super easy," and "fantastic and very helpful" staff, which reflect high points in customer service. Further, the helpfulness and friendliness of the staff were recurring themes with reviewers appreciating details like attention to special requests and a generally welcoming demeanor.
However, it's worth noting that a significant number of guests reported negative interactions. Some described the staff as "very rude," "unfriendly," and "unhelpful," pointing to isolated but impactful issues during their stay. Inconsistencies appear to be a sticking point with some staff praised for exceptional service while others are singled out for their rudeness or lack of assistance.
Summarily, while the broad reception is mixed, many guests have had positive interactions with the staff at Broadbeach Savannah Resort, which is a promising indicator of the overall guest experience. However, there's a clear need for more consistent service standards to ensure all guests leave with only the best impressions.
Wi-Fi
Pool
However, some guests encountered issues such as limited shade, sporadic cleanliness concerns and instances where the pool was closed for maintenance or the spa wasn't operational. Despite these occasional drawbacks, the overall sentiment indicated that the pool and spa facilities were a highlight of their stay with particular appreciation from families and children who enjoyed these amenities. The outdoor pool, in particular, was described as inviting and the heated pool was a frequent favorite among visitors. Overall, the pool area was considered a significant asset to the resort, offering a pleasant and relaxing environment for guests.
Beach
Parking
Family
The large spa area and safe environment are notable positives, offering a secure and relaxing atmosphere for kids. Free kids' activities, a kid-friendly pool and a small game area provide entertainment for younger guests and the toy library is a particularly appreciated feature. Movie nights with popcorn add to the family-friendly appeal.
However, there are some areas that need improvement. Some guests mention that the children's area and pool could be cleaner and the game area is described as small. Despite these drawbacks, the overall environment is seen as kid-friendly and generally accommodating for families.
In conclusion, while Broadbeach Savannah Resort offers several amenities and activities that cater to families with children, some areas could benefit from enhancements to make the stay even more enjoyable.
Nightlife
4 Star
While some reviews express dissatisfaction, suggesting that the resort doesn't fully meet four-star standards and mentioning that it looks old and in need of renovation, others argue that it holds up well compared to other hotels of the same rating. Room conditions generally meet guest expectations, contributing to its perceived value. Despite mixed opinions on its star rating, the resort’s pricing consistently earns positive remarks, indicating that guests feel they are receiving good value for their money.
Business
The reception staff has received commendations for their excellent service, which can significantly enhance the overall experience of staying here. However, there are mentions of poor morning information and some unfriendly encounters with staff, indicating that service quality can be inconsistent. Overall, for those prioritizing location and access to business-related destinations, Broadbeach Savannah Resort serves as a practical option.
Heated Pool
However, there are some notes of wear and tear regarding the overall facilities and some guests reported issues with the spa, mentioning it was cold or not working on occasion. Despite these drawbacks, the heated pool remains a standout offering at the resort, contributing to a positive overall experience.
Outdoor Pool
Yes, Broadbeach Savannah Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Broadbeach Savannah Resort.
No, Broadbeach Savannah Resort doesn't allow dogs.
No, parking facilities aren't available at Broadbeach Savannah Resort.
Yes, Broadbeach Savannah Resort has a gym.
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