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Summary of reviewsHotel Haus Kleimann-Reuer enjoys a prime location in a quiet part of Gladbeck, conveniently positioned near the Veltins Arena and the Ruhr area with excellent transport links including bus stops right in front of the hotel and easy highway access. Guests appreciate the tranquility despite its central location, making it suitable for both leisure and business stays. Free parking adds to the convenience factor.
The breakfast experience at the hotel has seen mixed reviews. While some guests were disappointed with the unavailability of breakfast and only receiving packed lunches, others found the breakfast offerings to be delightful and highly satisfactory, featuring a good variety and remarkable value at 5 euros. Prospective guests should check the current breakfast arrangements beforehand.
Dinner at Hotel Haus Kleimann-Reuer is consistently praised. The attached restaurant is popular and often bustling, serving delicious and rich food with an extensive selection, offering great value for money. Specific dishes like the French Onion Soup gratin are highly recommended. The restaurant has a cozy and welcoming atmosphere with a beer garden and the option to watch football, enhancing the dining experience.
The rooms are spacious, modern and clean, often described as stylishly furnished with functional decor. Good blackout curtains and large bathrooms, some with huge shower areas, add to the comfort. While there are minor issues like occasional flickering lights, the overall consensus highlights the tidiness, pleasantness and well-maintained conditions of the rooms.
Cleanliness is a standout feature with guests frequently commending the hotel's high standards and daily cleaning routines that keep the rooms in top condition, contributing to a comfortable and immaculate environment.
Staff at the hotel receive considerable praise for their friendliness and helpfulness. The owners are described as very friendly and accommodating with smooth communication prior to the stay. The staff's commitment to guest satisfaction and efficient service leaves a lasting positive impression.
Opinions on the beds are varied. Some guests find them comfortable and conducive to a good night's sleep, while others report issues such as creaky double beds, very thin mattresses and discomfort with metal beds that are perceived as worn out. Some found the mattresses too soft or broken in the middle.
Overall, Hotel Haus Kleimann-Reuer stands out for its prime location, excellent dining experiences, spacious and clean rooms and friendly staff with a notable emphasis on guest satisfaction.
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