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Summary of reviewsSeven Terraces is consistently celebrated for an exceptional experience that combines historical charm with modern luxury, nestled in the heart of Georgetown. The hotel's prime location offers guests easy access to the vibrant cultural tapestry of this UNESCO World Heritage site, while its position on a quiet street provides a peaceful retreat. The lovingly renovated heritage building, adorned with beautiful Peranakan furnishings, enhances its charming atmosphere.
The culinary experience at Seven Terraces is a standout feature, with the on-site restaurant, Kebaya, noted for exemplary service and Michelin-quality meals at modest prices. Guests often rave about their dining experiences, highlighting the delightful presentation and diverse menu, particularly recommending skipping earlier meals to fully savor the dinner offerings.
The accommodations at Seven Terraces receive significant praise for their spaciousness and elegance. Guests immerse themselves in luxurious rooms that capture the essence of a bygone era, complete with traditional furnishings and superb amenities. The attentive staff further elevate the experience with professionalism and warmth, ensuring that visitors feel both welcomed and well-cared for.
Cleanliness and comfort are hallmarks of Seven Terraces, with impeccably maintained living spaces and charming decor contributing to a pleasant stay. While some minor issues in Wi-Fi connectivity and bathroom ventilation are noted, the overall experience remains highly satisfying.
The serene pool area offers a tranquil escape in the bustling city, accompanied by delightful afternoon tea services, which guests find particularly enjoyable. Additionally, the beds are praised for comfort, enhancing the restful experience with spacious and cozy designs.
As a four-star boutique hotel, Seven Terraces stands out for its luxurious accommodation, rich in cultural heritage and charm. Its renovation under Mr. Chris Ong is applauded for seamlessly blending history with contemporary flair. The property not only presents extraordinary spaces but is also perfectly located for guests eager to explore Georgetown's many attractions.
With extraordinary standards of hospitality and an authentic embrace of cultural heritage, Seven Terraces is an exquisite choice for travelers seeking a memorable luxury boutique experience in Penang. Show more
Read review summaries for all categories
Categories
Boutique-style Hotel
This hotel provides an intimate and luxurious experience in a restored Anglo-Chinese townhouse. Its Peranakan-themed suites feature intricate woodwork and antique furnishings that reflect the rich multicultural history of Penang. The hotel's design and attention to detail offer a unique and personalized stay.
Hotel for Honeymoon
This boutique hotel features beautifully designed suites, a tranquil pool, and personalized service, creating a romantic and intimate atmosphere. Its central location in Georgetown allows couples to easily explore the city's cultural attractions.
Family Friendly Hotel
Seven Terraces provides luxurious apartments suitable for families, with options for up to 5 guests. It is close to Penang State Museum and Fort Cornwallis.
Romantic Hotel
This historic boutique hotel offers a unique blend of heritage and luxury in beautifully restored 19th-century shophouses. Its spacious rooms with Peranakan furnishings and tranquil courtyard pool create a secluded and romantic setting.
Hotel with Swimming Pool
Seven Terraces is known for its gorgeous interior with timeless antiques and excellent pool facilities. The hotel offers a unique and luxurious experience, making it a top choice for discerning travelers.
Outdoor Pool
Small Hotel
This gorgeous boutique hotel is located in Penang's colonial quarter and offers chic, romantic suites with hand-carved four-poster beds and balconies overlooking a beautiful courtyard. It has a fantastic little fusion restaurant, garden, and pool, providing a cozy and intimate experience.
4-Star Hotel
Seven Terraces is celebrated for its comfortable accommodations, excellent service, and prime location in George Town. Its unique blend of historical architecture and modern amenities makes it a top choice for discerning travelers seeking a high-quality stay.
Hotel with Outdoor Pool
This heritage hotel features an outdoor swimming pool, offering a tranquil setting within its historic architecture for guests to relax.
Hotel near Nightlife Spots
Hotel with Parking
Room Types
Terrace Duplex SuiteHalf the rooms with the main bedroom upstairs with extra toilet & outdoor shower. The other half of the rooms have the main bedroom downstairs with a sitting area upstairs. Room arrangement subject to hotel availability. 80sq m include spacious lounge and sleeping area over two floors.
Argus Apartment20sq m of a spacious lounge, sleeping area, balcony, and 2 separate bedrooms. 1 king-size bed upstairs 2 single beds in a separate room
Stewart ApartmentThis spacious apartment comes with 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and bathrobes. The apartment is furnished with a desk and a seating area and features air conditioning and a coffee machine. The unit has 3 beds.
Guest Reviews
9.1
Excellent
Location
Seven Terraces enjoys an enviable position in the heart of Georgetown, making it an ideal base for exploring the rich cultural tapestry of this UNESCO World Heritage site. The hotel's location strikes a perfect balance between being centrally situated in the old town and nestled in a quiet street, offering a peaceful respite from the city's hustle and bustle. Guests find themselves within a short walking distance to a plethora of dining options and iconic attractions, including Little India and the Penang Trick Museum. The lovingly renovated heritage building adds a unique historical flair to the accommodation, with beautiful Peranakan furnishings that reflect the area's cultural heritage. This combination of convenience and character makes it easy to understand why the location of Seven Terraces is so highly praised, ensuring easy access to the diverse activities and eateries that Georgetown has to offer.
Breakfast
Seven Terraces offers a breakfast experience that leaves a generally favorable impression on its guests. The breakfast is served à la carte, presenting a choice of local and Western options in a beautifully decorated setting. Many guests found the breakfast to be delicious, often highlighting specific favorites such as the fluffy pancakes and delectable Nasi Lemak. The offering features a mix of Asian and Western dishes, which many guests appreciated, though some expressed a desire for more variety and a buffet-style option. The quality of the meals often matches the stellar reputation of the hotel's restaurant, known for its flavorful Nyonya cuisine.
However, a few guests mentioned their disappointment that the breakfast menu did not match the online photos and suggested improvements like more fresh juice options and earlier start times for service. Despite these minor critiques, the overall atmosphere, combined with the attentive staff, particularly noted for their kindness and professionalism, makes breakfast at Seven Terraces a pleasant and satisfying start to the day. The serene setting and high-quality offerings create a sense of comfort and delight, leaving many guests content and well-fed during their stay.
Dinner
Nestled within the vibrant city of Penang, Seven Terraces boasts a culinary gem in its renowned on-site restaurant, Kebaya. Guests frequently praise the outstanding service, noting the incredibly friendly and efficient staff who elevate the dining experience. Kebaya is consistently recommended, not just for its exceptional meals but also for its place in the Michelin guide, emphasizing its superior quality at modest prices.
The dining room offers a delightful and memorable experience, often described as one of the best meals of many travelers' holidays. With a focus on exquisite presentation and a diverse range of excellent food, Kebaya is celebrated for its top-notch ambience, further enhanced by the lovely staff. The restaurant stands out as a must-visit location for dinner, with many advising diners to skip meals earlier in the day to fully savor the special offerings.
For those seeking to treat themselves, a dinner at this extraordinary restaurant is a worthy indulgence. Every meal in this stately dining space is crafted to be lovely and delicious, reflecting consistently high standards that have left a lasting impression on its patrons. Whether enjoying an afternoon tea by the pool or a sumptuous dinner, the culinary experience at Seven Terraces is truly fabulous and ensures that visitors leave with unforgettable memories of their time in Penang.
Rooms
Seven Terraces offers an exceptional accommodations experience, where luxury, comfort, and historical charm combine seamlessly. Guests rave about the hotel's spacious rooms, which are often described as enormous, beautifully restored, and elegantly decorated. With designs reflecting a rich heritage, rooms boast traditional Peranakan style furnishings and a beautifully preserved boutique charm, capturing the essence of a bygone era.
The rooms come equipped with all the necessary facilities, ensuring a comfortable stay that is complemented by attentive staff and excellent service. Many guests have remarked on the impressive bathrooms, often described as gigantic, alongside well-appointed and clean living spaces that offer both comfort and elegance.
Situated in a prime location, Seven Terraces not only provides a picturesque setting but is also conveniently close to local attractions. The hotel features superb amenities, such as a gorgeous pool and an excellent restaurant, adding to the overall satisfaction of the guests.
A standout feature of the hotel is the variety of room types available, which cater to different preferences. Whether choosing a massive suite perfect for families or a charming terraced duplex, visitors consistently report feeling like guests in a fabulous mansion, enchanted by the atmospheric furnishings and the luxurious, well-maintained interiors.
In essence, Seven Terraces embodies the perfect blend of history and modern comfort, making it a delightful choice for travelers seeking an extraordinary boutique hotel experience.
Beds
Seven Terraces receives commendable feedback for its beds, with many guests remarking on their comfort, describing them as comfy and very comfortable. The main and second beds are noted to be spacious four-poster designs, contributing to a relaxing and cozy atmosphere. Guests appreciate the size and general comfort of the beds, alongside good air conditioning, which enhances the overall stay in the room. However, there are some differing opinions, with a few guests finding the mattresses too firm for their liking and the bedding not quite as soft as expected. Despite these occasional criticisms, the beds are largely praised for providing a restful experience.
Cleanliness
Seven Terraces stands out for its impressive cleanliness, creating a pleasurable experience for guests. The rooms are consistently described as clean and comfortable, with very comfy beds and spacious interiors. High cleaning standards are evident throughout the property, with spotlessly clean rooms, well-maintained furniture, and tastefully done interiors contributing to the overall appeal. Guests have frequently praised the hotel for maintaining such high standards, with particular attention to detail in the upkeep of both private and common areas.
However, some lapses were observed primarily in the bathroom areas, where features like the lack of ventilation and occasional inconsistency in cleaning services were highlighted. While the pool area is generally well-maintained, a few guests noted specific instances where it fell short of expectations. Despite these minor issues, Seven Terraces remains a testament to cleanliness, further emphasized by the beautifully maintained decor and surroundings.
Staff
Seven Terraces seems to be a sanctuary of exceptional hospitality, where the staff's dedication to service sets a remarkable standard. Guests consistently highlight the exceptionally helpful and friendly nature of the team. From providing assistance and care, like arranging trips to a doctor, to creating an authentic and welcoming atmosphere, the staff's commitment is evident. The reception team is particularly praised for their warm smiles and eagerness to assist, with many guests feeling like part of the family during their stay.
The service extends into every aspect of the hotel, from dining to housekeeping, with staff being attentive, polite, and ready to cater to any request. Many guests note the staff as not only courteous and knowledgeable but also genuinely caring, making guests feel well looked after. The hotel's hospitality is described as coordinated and efficient, ensuring comfort and ease throughout one's stay.
Wendy and her team are frequently mentioned as outstanding, embodying the hotel’s high standards with charm and professionalism. Whether it’s offering informed assistance or simply engaging in friendly conversation, each staff member contributes to an experience that makes guests eager to return. Overall, the staff at Seven Terraces distinguish themselves with a combination of warmth and excellence that leaves a lasting impression.
Wi-Fi
Travelers considering a stay at Seven Terraces will find that Wi-Fi connectivity can be a mixed experience. There are mentions of well-functioning and reliable wireless internet in certain areas, offering guests a chance to connect effortlessly at times. However, other reviews highlight significant challenges with the Wi-Fi, noting issues such as slow speeds, unreliable connections, and difficulties in accessing the service. Guests observed that the Wi-Fi strength varied throughout different parts of the hotel, potentially affecting those with work requirements or a need to stay consistently connected. While the hotel seems to be making efforts to provide complimentary internet access, improvements in speed and reliability could enhance the experience further for those dependent on a stable connection.
Pool
Nestled in the bustling heart of Georgetown, Seven Terraces offers a refreshing escape with its stylish and tranquil pool area. Despite its compact size, the pool serves as a perfect retreat to cool down during warm afternoons, providing a serene environment enhanced by thoughtfully curated plants and the soothing sound of a fountain. This well-lit courtyard space is wonderfully peaceful, offering a slice of calm even in the lively urban setting.
The pool might be on the smaller side, but it is beautifully maintained, making it an inviting spot to relax and unwind. Guests particularly appreciate the delightful afternoon tea served by the pool at 3 o’clock, featuring complimentary nyonya kuih and cakes, which adds an extra layer of enjoyment to their experience. The harmonious combination of relaxation and refreshment by this little jewel of a pool creates a cherished spot for many, further elevated by the complimentary afternoon indulgences. Whether lounging by the water or enjoying a sweet treat, the pool area at Seven Terraces is a perfect way to escape and unwind.
4 Star
Seven Terraces shines as a splendid blend of luxury and heritage, making it a standout destination for travelers seeking an authentic stay in the heart of the city. Housed in a magnificently restored old building, the hotel exudes charm with its beautifully presented interiors, rich in antiques and exceptional Chinese furnishings. Guests have particularly cherished the terrace attached to their rooms, adding an extra layer of tranquility to their experience. Among the accommodations, the Argus Apartment stands out for its immense size and peaceful ambiance, offering a quiet retreat despite its central location. The rooms are notably spacious, featuring high ceilings and separate living areas, adding to the sense of indulgence. Consistently receiving praise for its impeccable standards, Seven Terraces is highly recommended for those seeking both opulence and an embrace of cultural heritage in their travels.
Boutique-Style
Nestled in the heart of Georgetown, Seven Terraces stands out as a beacon of boutique excellence. Guests describe this hotel as a fantastic and superb place to stay, with its beautifully restored old building setting high standards in hospitality. The renovation, led by Mr. Chris Ong, has transformed the property into a stylish and uniquely designed space that charmingly intertwines heritage with modern comforts.
Every corner of Seven Terraces reflects its elegant boutique style, adorned with antiques that add to the hotel's undeniable charm. The character and quaint ambiance of the hotel make it an ideal spot for those who appreciate a thoughtful blend of history and contemporary flair. Guests appreciate the recovery of space done with great taste, making it a uniquely restored terrace that stands out even among heritage sites.
The hotel is conveniently located, placing everything within easy walking distance, enhancing the experience for travelers eager to explore Georgetown. The staff, especially in the restaurant, receive high praise for their professionalism and attention to details, ensuring that every stay is memorable. Whether it's the stylish decor or the beautifully presented accommodation, Seven Terraces offers a boutique experience that leaves a lasting impression.
Yes, Seven Terraces has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Seven Terraces.
No, Seven Terraces doesn't allow dogs.
Yes, parking facilities are available at Seven Terraces.