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Summary of reviewsCampbell House in George Town, Penang, has received a wealth of positive feedback from guests, highlighting its balance of historical charm and modern comforts. Its prime location in the heart of George Town makes it an ideal base for exploring local attractions, historical sites and dining options. The beautifully restored building merges the allure of colonial times with contemporary amenities, providing a delightful atmosphere for guests.
The breakfast experience at Campbell House is frequently praised for its excellent quality and taste. Served in an on-site Italian restaurant, the variety ranges from homemade preserves and pastries to local fruits with an à la carte menu being particularly appreciated. While the breakfast service is slightly inconsistent at times, the overall consensus is that it is a highlight of the stay.
Dinner at the Italian restaurant on the ground floor is another standout feature. Guests often return for multiple meals thanks to the authentic and delicious cuisine. The restaurant's ambiance, bolstered by a rooftop terrace, enhances both breakfast and dinner experiences, further supported by commendable service.
Rooms at Campbell House are celebrated for their spaciousness, cleanliness and elegant decor. Each room is uniquely designed with vintage restoration and antique furnishings, creating a cozy and charming atmosphere. Impeccable cleanliness is a common theme across reviews with attention to detail in every corner, ensuring both comfort and aesthetic pleasure.
The staff at Campbell House receive glowing reviews for their exceptional service and warm hospitality. Guests frequently mention the team's genuine attentiveness and thoughtful gestures, such as personalized recommendations and small treats. This warm, familial atmosphere significantly enhances the overall guest experience.
Beds at Campbell House are another highlight, noted for their comfort and quality. The comfortable mattresses and luxurious bedding ensure a restful night’s sleep in a serene, stylishly decorated environment.
The boutique nature of Campbell House is a defining feature, capturing the essence of a family-owned retreat amid historical elegance. The intimate, 12-room hotel offers an inviting and well-appointed stay with friendly and helpful staff ensuring that the heritage ambiance is matched by excellent service.
Overall, Campbell House impresses with its exceptional location, delightful dining options, beautiful rooms, high standards of cleanliness and outstanding service, making it a highly recommended choice for visitors to George Town. Show more
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Categories
Boutique-style Hotel
This boutique hotel, originally built in 1903, has been lovingly restored to offer a unique heritage experience. Its blend of historical charm and modern amenities creates a comfortable and stylish ambiance. The personalized service and attention to detail make it a top choice for discerning travelers.
Hotel Taking Steps Towards Sustainability
Campbell House has an eco-friendly policy. They provide full-sized toiletries bottles to reduce single-use plastic.
Hotel for Honeymoon
This boutique hotel offers uniquely decorated rooms, a cozy atmosphere, and personalized service, creating a romantic and intimate experience. Its location in the heart of Georgetown allows couples to easily explore the city's cultural attractions.
Romantic Hotel
A luxury heritage-inspired boutique hotel in the heart of George Town, Campbell House offers ultimate comfort and a nostalgic ambiance. Its central location and personalized service create a warm and inviting atmosphere for couples.
Small Hotel
This lovely small boutique hotel is set in a beautifully restored old Chinese shophouse. Its charming ambiance and prime location make it a top choice for those seeking an intimate and authentic experience in George Town.
4-Star Hotel
Campbell House provides a charming and intimate boutique hotel experience in a beautifully restored building. Its central location, combined with its comfortable rooms and personalized service, makes it a standout option for travelers seeking a distinctive stay.
Hotel near Nightlife Spots
Business Hotel
Room Types
Deluxe Double RoomEach differently themed air-conditioned room features a large en suite bathroom with rain shower and organic toiletries. A Nespresso machine, mini bar, flat-screen TV and DVD player are included.
Deluxe SuperiorSpacious air-conditioned suite with high ceilings and exposed beams, features an ensuite bathroom with rain shower. A Nespresso machine, mini bar, flat-screen TV and DVD player are included.
Duplex SuiteThis duplex suite features a separate seating area, an en suite bathroom and a galleried bedroom, which is accessible via a handmade wooden staircase.
Standard RoomSmallest air-conditioned room features a walk-in shower room, Nespresso machine, mini bar, flat-screen TV and DVD player.
Guest Reviews
9.3
Excellent
Location
Campbell House boasts an exceptional location in the heart of George Town, making it a prime spot for exploring the city. Guests repeatedly highlight its perfect positioning in the old town, just a short stroll away from the heritage zone and Chinatown. The hotel’s central location is praised for its convenience, allowing visitors to easily reach local attractions, historical sites and plentiful dining options on foot. Many reviews emphasize the close proximity to street food, local eateries and the bustling Georgetown heritage area.
The setting of the hotel in a beautifully restored historical building enhances the overall experience, blending modern comforts with the charm of days gone by. Whether one is exploring the city or enjoying the local cuisine, the superb central location of Campbell House consistently meets and exceeds guest expectations, making it an ideal base for a stay in George Town.
Breakfast
Guests at Campbell House have overwhelmingly praised the breakfast experience, highlighting the excellent quality and taste of the dishes. The breakfast is often described as spectacular, delicious and amazing with an abundant variety to choose from. Many appreciated the à la carte menu, which includes options with eggs as a standout feature. The breakfast is served in an on-site Italian restaurant on the ground floor, known for its splendid fare including homemade preserves, pastries and delicious local fruits.
Guests valued the made-to-order breakfast with many noting the exceptional quality and ample portions. The fixed menu offers modest but very delicious choices. A particularly appreciated service was the packed lunch for those departing early. Additionally, the ability to accommodate dietary needs, like gluten-free options and complementary homemade cake were also highlighted.
Despite the overwhelmingly positive comments, a few reviews mentioned the breakfast as a bit inconsistent and the staff sometimes disorganized. However, these minor points did not overshadow the general consensus that breakfast at Campbell House is a delightful and enjoyable experience.
Dinner
Guests at Campbell House frequently praise the hotel's Italian restaurant for its excellent and authentic cuisine. Many visitors enjoyed their meals so much that they chose to dine there multiple times during their stay, for both breakfast and dinner. The Italian dishes served in the evening consistently receive high accolades with several guests describing the food as delicious and the dining experience as fantastic. The restaurant's location on the ground floor and its rooftop terrace provide a delightful atmosphere, whether for a satisfying breakfast or an elegant dinner. Service is often highlighted as very satisfactory and organized, enhancing the overall dining experience. The restaurant is recommended for its exquisite Italian fare with guests suggesting that reservations might be preferable due to its popularity. Overall, the Italian restaurant at Campbell House is celebrated for its excellent food, impressive service and delightful ambiance, making it a notable highlight of any stay.
Rooms
Campbell House in Georgetown offers an exceptional lodging experience with its beautifully designed rooms, bringing together charm, comfort and elegance. Guests frequently praise the spaciousness and cleanliness of the rooms with many noting the unique, individually furnished interiors. The stylish decor features a lovely blend of vintage restoration and antique furniture, creating a charming and cozy ambiance.
Visitors often find the beds exceedingly comfortable, making for a restful stay in rooms that are described as an oasis of calm. The hotel's attention to detail is evident in the delightful touches, such as daily desserts, lemon tea and water, along with magnificent decorations and well-maintained amenities. Additionally, the convenient location adds to the appeal, placing guests right in the heart of Georgetown.
Every room at Campbell House is unique and exudes character. Highlights include the stunning Opium room and the heritage rooms with their distinct charm. The interiors are consistently described as beautiful, from the refined details to the cozy, antique style furnishings. Despite being housed in an older building, the rooms manage to maintain a cool and dry environment, making for a comfortable and pleasant stay.
Overall, the accommodation at Campbell House stands out for its superb presentation, impeccable cleanliness and fantastic heritage ambiance with added modern comforts.
Beds
Campbell House delights guests with the exceptional comfort of its beds. Visitors consistently praise the huge, comfortable mattresses that ensure a restful night's sleep. The beds are described as extremely comfortable and super comfy with some emphasizing how stylishly decorated the rooms are. The bedding is noted for being soft and luxurious. Adding to the overall appeal, the rooms feature high beamed ceilings and are designed to be both light and soundproof, creating a serene environment for relaxation.
Cleanliness
Campbell House in Penang receives high praise for its impeccable cleanliness and well-maintained colonial style. Guests consistently highlight the spotless, neat and beautifully decorated rooms that offer both comfort and aesthetic pleasure. The large, clean rooms often feature comfortable beds, plush pillows and blackout blinds that ensure a restful sleep.
The hotel's exceptional cleanliness extends to common areas like the rooftop terrace, which maintains a fresh and tidy environment. Visitors appreciate the friendly and helpful staff, who not only provide impeccable service but also add thoughtful touches, like leaving tasty dessert treats in guests' fridges.
Overall, the high level of cleanliness, coupled with the beautiful structure and good location, make Campbell House highly recommended for anyone seeking a comfortable and pristine stay in the heart of Penang.
Staff
The staff at Campbell House consistently receive glowing praise from guests for their exceptional service and warm hospitality. Reviews highlight how the team goes above and beyond to make guests feel welcome and well-cared-for. From the front desk to the restaurant, staff members are described as friendly, attentive and extremely helpful, always ready with personalized recommendations for food spots and sightseeing activities.
Guests noted multiple times that the staff are not just efficient but genuinely kind and enthusiastic, creating a welcoming atmosphere that feels almost familial. Whether it's through thoughtful gestures like offering little cakes at the end of the day or providing a hearty welcome drink, the staff's dedication to guest satisfaction is plainly evident. Special mentions go to individual team members like Kumar and his crew, praised for their great service.
The owners themselves are also described as wonderful and personable, reinforcing the boutique hotel's reputation for top-tier customer service. Overall, guests can expect charming, professional interactions with every member of the Campbell House team, making it a standout choice for travelers seeking both comfort and attentive service.
Boutique-Style
Nestled in the heart of George Town, Campbell House stands out as a beautifully renovated boutique hotel. Occupying an old British colonial era building, this heritage property has been lovingly transformed into a charming 12-room retreat. The hotel's ambiance and design exude stylish and tasteful elegance, showcasing amazing decor that pays homage to its historical roots.
Attention to detail is evident in every corner with a cozy, family-owned atmosphere that boasts all desirable amenities. Guests consistently highlight the personal touch and attentive service available at all times. The hotel’s location right in the middle of everything makes it a particularly convenient and delightful stay for visitors.
The friendly and helpful staff contribute to the overall delightful experience, ensuring that the charming and heritage-filled environment is complemented by excellent service. Whether described as a gem, fantastic heritage boutique or perfect boutique accommodation, Campbell House impresses with its combination of charm, style and central location.
No, Campbell House doesn't have any pool.
No, a spa isn't available at Campbell House.
No, Campbell House doesn't allow dogs.
No, parking facilities aren't available at Campbell House.