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Summary of reviewsHotel Penaga in George Town, Penang, consistently garners positive reviews for its prime location and unique blend of traditional charm and modern comfort. Guests appreciate its strategic position in the heart of George Town’s old town, offering easy access by foot to key attractions such as Armenian Street and Little India, as well as renowned eateries and public transport. The charming colonial setting complements a stay rich in cultural and historical immersion.
The hotel rooms receive high praise for their spaciousness and distinctive colonial design, with classic touches like four-poster beds and impressive bathrooms. These accommodations offer comfort and style and are particularly suitable for families due to their generous size and amenities, making it feel like having an entire house at disposal. Cleanliness and upkeep, while generally satisfactory, show room for improvement, as some guests have noted minor issues with housekeeping and maintenance.
Hotel Penaga's dining experiences are often lauded, especially the in-house Italian restaurant that serves delightful pizzas and tiramisu at fair prices. Complimentary high tea snacks and red wine enhance the dining experience, alongside an extensive breakfast selection filled with both local and international dishes. While breakfast sometimes falls short for those expecting broader international offerings, the authentic local flavors are well-received.
The hotel staff stands out for their exceptional hospitality, frequently described as friendly, attentive, and helpful. They contribute to the hotel's warm atmosphere by ensuring a pleasant stay and accommodating special requests. Despite occasional mixed reviews for Wi-Fi connectivity and certain maintenance issues in the jacuzzi and hot tub facilities, the spa services, including massages, are noted for their exceptional relaxation offerings.
Overall, Hotel Penaga offers a compelling blend of aesthetic appeal, superb location, and excellent service, providing memorable experiences for travelers seeking comfort, convenience, and a taste of local culture in George Town. Show more
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Categories
Boutique-style Hotel
Hotel Penaga offers a unique blend of heritage and contemporary design. Its rooms are individually decorated, showcasing the building's history while providing modern amenities. The hotel's commitment to preserving its cultural heritage makes it a standout choice.
Hotel for Honeymoon
A beautifully restored heritage hotel with a focus on art and design, Hotel Penaga offers a romantic and culturally immersive stay. Its unique rooms and tranquil pool area provide a charming urban retreat for couples.
Hotel with Spa
Hotel Penaga is known for its Penaga Spa, which offers healing experiences inspired by the Penaga tree. It provides spa treatments designed to relieve stress and promote equilibrium.
Hotel with Gym
This hotel offers a gym facility for guests looking to stay active during their stay.
4-Star Hotel
Hotel Penaga offers a unique and charming boutique hotel experience in a beautifully restored heritage building. Its central location, combined with its comfortable rooms and personalized service, makes it a standout option for travelers seeking a distinctive stay.
Hotel with Rooms With Jacuzzi / Hot-tub
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Room Types
Hutton Deluxe King Room with Jacuzzi and BalconyRoom features a balcony which overlooks Hutton Lane or the courtyard. It provides wheelchair lift access. There are a spa bath and separate shower cubicle. Guests can enjoy complimentary welcome minibar upon arrival.
Hutton Deluxe King Room with JacuzziProviding wheelchair lift access, each room comes with a small sofa, flat-screen cable TV and en suite bathroom. It offers views of Hutton Lane. There are a spa bath and separate shower cubicle. Guests can enjoy complimentary welcome minibar upon arrival.
Transfer One-Bedroom Suite with Jacuzzi and BalconyThis luxurious wood-furnished suite offers air conditioning and a fan option. It features a private balcony that opens up to city and garden views. The seating area is fitted with a flat-screen satellite TV and a sofa. The en suite bathroom has a separate spa bath and shower cubicle with upgraded amenities. Guests can enjoy complimentary welcome minibar upon arrival.
Please note that this suite is only accessible by stairs.
Extra bed is not applicable for this room category.
Clarke Terrace House with Private Outdoor JacuzziBoasting a private courtyard with a hot tub overlooking the garden, this duplex has 2 bedrooms with balcony on the upper floor. The ground floor offers living area and a bar. The en suite bathroom has a separate shower and a spa bath with upgraded amenities. Guests can enjoy complimentary welcome minibar upon arrival.
Penaga Two-Bedroom Family SuiteFirst room comes with a king Bed, while second room comes with two single beds. The en suite bathroom has a separate shower and a spa bath with upgraded amenities. Guests are able to enjoy complimentary welcome minibar upon arrival.
Hutton Deluxe Queen Room with JacuzziThis double room features a flat-screen TV, minibar and air conditioning. It offers views of Hutton Lane. There are a spa bath and separate shower cubicle. Guests can enjoy complimentary welcome minibar upon arrival.
Hutton Deluxe Twin Room with JacuzziThis twin room offers views of Hutton Lane. There are a spa bath and separate shower cubicle. Guests can enjoy complimentary welcome minibar upon arrival.
Hutton Deluxe Twin Room with Jacuzzi and BalconyThis twin room features a spa bath and separate shower cubicle. Guests can enjoy complimentary welcome minibar upon arrival. The room is overlooking Hutton Lane or hotel garden.
Transfer One-Bedroom Suite with JacuzziThis luxurious wood-furnished suite offers air conditioning and a fan option. The seating area is fitted with a flat-screen satellite TV and a sofa. The en suite bathroom has a separate shower and a spa bath with upgraded amenities. Please note that this suite is only accessible by stairs. Extra bed is not applicable for this room category.
Three-Bedroom HouseThis spacious holiday home comprises 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. This holiday home features air conditioning, a wardrobe, a flat-screen TV with cable channels and a terrace. The unit offers 4 beds.
Guest Reviews
8.0
Very Good
Location
Hotel Penaga in George Town, Penang, is lauded for its exceptional location, making it a perfect base for exploring this vibrant city. Nestled in the heart of George Town’s old town, the hotel is strategically situated for easy access to key attractions, with many spots within walking distance. This central location allows guests to immerse themselves in the cultural and historical richness of George Town, with proximity to famous eateries, markets, and heritage sites like Armenian Street, China Town, and Little India. Guests appreciate the hotel's convenience, highlighting its closeness to public transport options and popular dining areas, which enhances the overall experience of sightseeing and food hunting.
The hotel itself, housed in a charming colonial building, blends a historical atmosphere with unique design elements, offering an authentic stay. Despite its centrality, it maintains a quiet ambiance, being slightly tucked away yet still accessible. The design and decor of the hotel, complemented by spacious and comfortable rooms, receive praise for maintaining the authentic character while offering modern comforts. Overall, Hotel Penaga's prime location and aesthetic appeal make it an excellent choice for those looking to explore all that George Town and Penang have to offer.
Breakfast
Hotel Penaga receives mixed feedback on its breakfast offerings, with a balanced presence of both local and international dishes. Guests often praise the extensive variety of options available, noting the delicious taste and satisfactory selection of complementary flavors. Many reviews highlight the richness in local flavors as a pleasant feature, alongside Western choices that cater to diverse palates. The breakfast environment is described as comfortable, enhancing the overall dining experience.
However, some guests express concerns regarding the limited variety, particularly for those accustomed to a broader selection in international hotels. Repetitiveness in the daily menu has been a point of contention, with some staying longer finding the lack of change in offerings less than ideal. Occasional issues with service and food quality, such as lukewarm dishes or basic presentation, have also been reported. Despite these critiques, Hotel Penaga’s breakfast generally provides a satisfactory start to the day for most guests, particularly those appreciative of its local flair.
Dinner
Hotel Penaga delights guests with its fantastic dining experience, particularly the offerings of its in-house Italian restaurant. Renowned for serving freshly made pizzas and exquisite tiramisu, the restaurant provides delicious Italian dishes at fair prices, truly capturing the essence of Italian cuisine. Guests enjoy an outstanding selection of food, with a variety of options available both at breakfast and dinner, complementing their visit with chill and reading time after meals. The hotel not only excels in its culinary offerings but is conveniently surrounded by numerous restaurants, coffee shops, and sightseeing spots to explore. The experience is elevated with complimentary high tea snacks and complimentary red wine served in the early evening, adding a touch of elegance to the dining experience. Additionally, the hotel staff's recommendation of nearby dining venues, such as Kapitan for dinner, adds to the enjoyable culinary journey.
Rooms
Hotel Penaga consistently impresses with its spacious and comfortable rooms, blending colonial charm with modern amenities for a memorable stay. Many guests appreciate the large and beautifully decorated spaces, with classic antique and vintage touches that add unique character. Rooms often feature impressive elements like four-poster beds, loft-style bedrooms, expansive bathrooms with whirlpool tubs, and private balconies. The spacious accommodations are well-suited for families or larger groups, providing ample space and various room configurations. Guests note the rooms' cleanliness and the comfort of beds and furnishings, contributing to a relaxing atmosphere.
While many rooms maintain their charm well, some areas require attention, such as outdated furniture or minor maintenance issues. Overall, the hotel's location in a vibrant area enhances its appeal, offering an authentic cultural experience in a beautifully designed setting that remains a popular choice among travelers seeking both luxury and a hint of history.
Beds
Hotel Penaga offers a diverse experience when it comes to its bedding arrangements, which seem to evoke varying impressions among guests. Many laud the comfort of the beds, often describing them as soft and cozy, contributing to restful nights. The pillows also frequently receive positive comments for their comfort, with some guests appreciating the choice between different pillow types. Spacious rooms complement the bedding experience, enhancing overall comfort.
However, there are instances where beds are noted for their firmness, which isn't universally appealing, and signs of aging, such as sagging mattresses, are mentioned. Some guests have remarked on issues such as broken springs or an exceedingly hard sleeping surface. Occasional cleanliness concerns, including stained bedsheets, have been addressed by attentive staff upon request.
In general, the bedding in Hotel Penaga provides a mix of cozy comfort alongside challenges encountered by some guests. For those who find the bed conditions less satisfactory, the spaciousness and room amenities often compensate, contributing to a balanced and pleasant stay.
Cleanliness
Hotel Penaga, nestled conveniently near tourist spots and malls, presents a mix of experiences for its visitors. Guests frequently praise the hotel for its friendly and courteous staff, as well as its spacious, comfortable rooms that provide an inviting atmosphere. The interiors, characterized by a charming and elegant design, add a unique character to the space, making it a cozy retreat after a long day.
Many guests have noted the cleanliness of some rooms, describing them as very clean or even spotlessly clean, with beautifully presented furniture that enhances their stay. The hotel has undergone renovations that have been well-received, with some visitors appreciating the high standard of restoration and maintenance in certain areas. Those who enjoyed the hotel found it to be both charming and comfortable.
However, cleanliness issues are a recurring concern among guests who have pointed out inconsistencies in the housekeeping service. Some rooms and bathrooms were described as less clean, with complaints about dust, mold, dampness, and malfunctioning amenities such as jacuzzis and showers detracting from the overall experience. The need for improved maintenance is evident, with several remarks about outdated facilities and tired-looking interiors.
Despite these mixed reviews, the positive experiences of spacious, well-maintained rooms and excellent service prevail for many. If the hotel addresses the noted cleanliness and maintenance issues, it has the potential to offer an even more satisfying stay for its guests.
Staff
Hotel Penaga consistently receives high praise for its exceptional staff, who are described as friendly, helpful, and attentive. Guests frequently mention the warmth and kindness of the staff, contributing to a welcoming atmosphere throughout the hotel. The team at both the front desk and the restaurant is noted for their proactivity and readiness to assist, often going out of their way to ensure a pleasant stay. Guests appreciate the courtesy and politeness of the staff, who are quick to resolve any issues and offer valuable local information. Specific staff members, like Molly in the restaurant, receive individual commendations for their helpfulness.
Though there are occasional mentions of less enthusiastic service, these are rare and generally overshadowed by numerous positive experiences. The staff's ability to cater to guests' needs, even accommodating special requests like early check-ins or providing packed breakfasts, is a highlight for many visitors. Hotel Penaga's staff not only ensures efficient service but also contributes significantly to the hotel's overall warm and inviting ambience, leaving guests with lasting impressions of exceptional hospitality.
Wi-Fi
Hotel Penaga receives mixed feedback when it comes to its Wi-Fi offerings. While some guests found the Wi-Fi in the hotel to be satisfactory, reporting a good connection in certain rooms and areas with excellent reception, others had a less positive experience. Many noted that the internet connection was unstable and inconsistent, varying significantly depending on the location within the hotel. Some guests struggled with weak or non-existent signals in their rooms, especially those situated towards the end of corridors or on upper levels. The Wi-Fi speed was often described as slow, and the connection sometimes frustratingly intermittent, forcing some guests to resort to using their mobile data. Despite attempts by the staff to resolve these issues, such as moving guests to different rooms with better connectivity, the inconsistency of the Wi-Fi remains a notable concern for visitors looking to stay connected during their travels.
Spa
Hotel Penaga offers a unique experience with its well-regarded spa facilities, although guest feedback highlights a mix of positive and critical points. The Jacuzzi feature is a favorite among visitors, often praised for its ample size and relaxing capabilities, providing an excellent complement to the charming room décor and ambience. Many guests found the Jacuzzi a delightful surprise and a perfect way to unwind after exploring the city. The massage services at the on-site spa receive high marks, described as fantastic and excellent, offering great relaxation opportunities at relatively reasonable prices. However, issues with the Jacuzzi's functionality are frequently noted, with some guests experiencing leaks or operational malfunctions. While these problems were occasionally resolved promptly, others noted the need for maintenance and clearer instructions on usage. Overall, while the spa offerings at Hotel Penaga are appealing with undeniable potential, addressing the maintenance concerns could significantly enhance guest satisfaction.
Family
Hotel Penaga in George Town, Penang, offers a family-friendly atmosphere that is highly praised by guests traveling with children. The accommodations are spacious and functional, often compared to having an entire house at one's disposal due to the room layouts, which frequently include multiple bedrooms, living areas, and well-equipped kitchenettes. The presence of inner courtyards and jacuzzis provides ample room for kids to play and unwind, making it an ideal choice for large family gatherings or family reunions.
While the hotel is suitable for families with older children or teenagers due to the generous space, some mention the challenge posed by long staircases to the bedrooms, which might not be as convenient for younger children or toddlers. Nonetheless, staff members are attentive and accommodating, even providing amenities such as a cot for babies upon request.
Hotel Penaga is strategically located, allowing for easy access to main attractions in the area while offering comfort and affordability in a spacious setting. The warm and friendly hotel staff enhance the family experience, ensuring guests feel right at home during their stay.
4 Star
Hotel Penaga offers a blend of charming traditional decor and budget-friendly value, making it a noteworthy choice for visitors to Penang. While some guests debate its four-star rating, many highlight the hotel's comfortable accommodations, with large, beautifully decorated rooms and a calming atmosphere that exudes boutique charm. The hospitality is frequently praised as exceptional, with staff delivering personal, friendly service that stands out, rivaling that of luxury hotels. Its superb location in the heart of town allows easy access to local attractions, including nearby malls and food hawkers. Although breakfast may not meet the expectations of a four-star standard for some, it is generally considered decent. Overall, Hotel Penaga offers a compelling mix of style, comfort, and welcoming service, promising a pleasant stay for those who appreciate its unique character and good price-quality ratio.
Rooms with Jacuzzi / Hot-Tub
Hotel Penaga is a delightful choice for visitors looking to unwind with a touch of luxury, thanks to its jacuzzi and hot tub facilities that promise relaxation and comfort. Many guests have appreciated the presence of a jacuzzi in their rooms, praising its ability to offer a rejuvenating soak, especially after a long day of exploring Georgetown's vibrant streets. The vintage and ambient room decor, coupled with spaciousness, further enhances the calming experience. Several guests highlighted the convenience and pleasure of having a whirlpool tub or spa bath readily accessible in their accommodation, making stays remarkably refreshing.
The availability of both indoor and outdoor jacuzzi options adds a versatile element to the experience, allowing guests to enjoy a soak in different settings. For families, there are spacious options that include jacuzzi rooms to accommodate everyone comfortably. Many guests remarked positively on the functional and pleasant nature of the jacuzzi, often citing a relaxing evening as a highlight of their trip.
However, some reviews did note occasional maintenance issues, such as leaks or cleanliness concerns, which could detract from the otherwise enjoyable experience. Despite these sporadic inconveniences, the overall sentiment towards the jacuzzi remains favorable, often considered a standout feature and worth the additional price for many guests. Given the impressive amenities and the comfort of the jacuzzi facilities, Hotel Penaga is seen as a charming destination to relax and unwind.
Boutique-Style
Nestled in the heart of Georgetown, Hotel Penaga exudes the charm and character of a quintessential boutique hotel. Celebrated for its beautiful colonial design interwoven with traditional Nyonya style, the hotel captivates guests with its aesthetically pleasing blend of vintage and antique elements. The interior, adorned with antique Chinese furniture and vibrant peranakan decor, creates an inviting atmosphere that reflects the rich heritage of the area. Guests appreciate the property's unique and retro style, which adds to its quaint appeal and offers a relaxing, comfortable stay.
Hotel Penaga is more than just a place to stay; it promises a delightful experience akin to living in a historic shophouse. Each room is tastefully furnished, echoing the architectural beauty and elegance of a bygone era. The thoughtful decor extends to lovely gardens, beautifully enhancing the hotel's cozy environment and making it a feast for the senses. Strategically located, the hotel’s proximity to Penang's vibrant scenes adds convenience to its offerings. With its unique character and charming vintage feel, Hotel Penaga stands out as a must-visit boutique destination for travelers seeking an unforgettable experience.
Romantic
Hotel Penaga in Penang offers a distinctly romantic experience, making it an ideal choice for couples seeking a getaway or planning their honeymoon. The hotel is celebrated for its unique charm and heritage appeal, blending the old-world colonial style with all modern comforts. Guests have consistently praised the hotel’s enchanting atmosphere, noting its beautiful and spacious rooms adorned with heritage decorations, like wooden stairs, which contribute to a cozy and romantic mood.
The location is superb, adding to the hotel's allure for those looking for a dream escape. The design elements throughout the property are captivating, offering a different experience compared to the standard hotels. While the jacuzzi has been a highlight for many, a minor issue with leakage and an unexpected insect sighting was noted, though these did not seem to overshadow the overwhelmingly positive receptions.
Overall, Hotel Penaga is repeatedly recommended for its gorgeous rooms and romantic environment, promising an unforgettable and charming escape for any couple desiring a special retreat.
No, Hotel Penaga doesn't have any pool.
Yes, a spa is available at Hotel Penaga.
No, Hotel Penaga doesn't allow dogs.
No, parking facilities aren't available at Hotel Penaga.