NH Genova Centro
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Summary of reviewsNH Genova Centro enjoys a strategic and central location that receives widespread praise from guests, making it ideal for exploring Genoa's historic sites, city center and local attractions on foot. The convenience of nearby train stations and public transport options enhances accessibility, while the serene surrounding neighborhood provides a quiet retreat. The hotel’s proximity to cafes, restaurants and parking facilities is also highly appreciated.
The breakfast at NH Genova Centro is well-regarded for its extensive variety and high quality, catering to diverse tastes with options including cakes, gluten-free items and local specialties. Despite some mentions of high costs and occasional service adjustments due to COVID-19 measures, guests generally find the breakfast experience satisfying and enjoyable.
The hotel's restaurant receives mixed feedback. While the food quality and quick service are praised, some guests feel the menu lacks variety and the prices are on the higher side. Suggestions from the staff for dining at nearby restaurants have been positively noted, but occasional issues with the restaurant's operating hours have left some guests without dining options.
Rooms at NH Genova Centro are often described as spacious, clean and well-furnished, providing comfort and modern amenities. Many appreciate the quiet environment and daily maintenance, though some rooms are smaller and darker with limited storage and tight bathrooms. Cleanliness is consistently highlighted with meticulous attention to upkeep, although minor oversights such as dusty floors or mold in bathrooms have been noted.
The staff at NH Genova Centro are generally praised for their professionalism, friendliness and helpfulness, contributing significantly to a positive guest experience. Notable individuals and overall efficient service are often mentioned, despite occasional criticisms of indifferent reception staff.
Wi-Fi at the hotel is a common area of concern with many guests finding it slow, intermittent and insufficient for anything beyond basic usage. The need for improvement in internet connectivity is frequently highlighted.
The gym facilities, though small, are well-equipped and appreciated for their modernity and convenience, allowing guests to maintain their fitness routine during their stay.
For families, NH Genova Centro stands out with its excellent location and family-friendly amenities, offering comfortable stays and a welcoming environment for children and pets. Minor issues such as insufficient towels for children were mentioned, but overall, the hotel is seen as a great option for family visits.
Comfortable beds are a highlight for many guests with quality mattresses and bedding contributing to restful nights. However, some inconsistencies in mattress quality and bed configurations were noted.
While NH Genova Centro aspires to four-star standards, it occasionally falls short, particularly in terms of room size and breakfast offerings. Some guests feel the property aligns more with a three-star experience but appreciate the prime location.
Business travelers find NH Genova Centro well-suited to their needs with professional service, suitable facilities and a prime location enhancing their work-related visits. The hotel’s professional cleaning standards and conducive working environment earn commendation.
In summary, NH Genova Centro is recognized for its central location, cleanliness and friendly staff, making it a convenient and comfortable choice for both leisure and business travelers. However, certain areas such as Wi-Fi and room size could benefit from improvements to enhance the overall guest experience.
Categories
The breakfast at NH Genova Centro is well-regarded for its extensive variety and high quality, catering to diverse tastes with options including cakes, gluten-free items and local specialties. Despite some mentions of high costs and occasional service adjustments due to COVID-19 measures, guests generally find the breakfast experience satisfying and enjoyable.
The hotel's restaurant receives mixed feedback. While the food quality and quick service are praised, some guests feel the menu lacks variety and the prices are on the higher side. Suggestions from the staff for dining at nearby restaurants have been positively noted, but occasional issues with the restaurant's operating hours have left some guests without dining options.
Rooms at NH Genova Centro are often described as spacious, clean and well-furnished, providing comfort and modern amenities. Many appreciate the quiet environment and daily maintenance, though some rooms are smaller and darker with limited storage and tight bathrooms. Cleanliness is consistently highlighted with meticulous attention to upkeep, although minor oversights such as dusty floors or mold in bathrooms have been noted.
The staff at NH Genova Centro are generally praised for their professionalism, friendliness and helpfulness, contributing significantly to a positive guest experience. Notable individuals and overall efficient service are often mentioned, despite occasional criticisms of indifferent reception staff.
Wi-Fi at the hotel is a common area of concern with many guests finding it slow, intermittent and insufficient for anything beyond basic usage. The need for improvement in internet connectivity is frequently highlighted.
The gym facilities, though small, are well-equipped and appreciated for their modernity and convenience, allowing guests to maintain their fitness routine during their stay.
For families, NH Genova Centro stands out with its excellent location and family-friendly amenities, offering comfortable stays and a welcoming environment for children and pets. Minor issues such as insufficient towels for children were mentioned, but overall, the hotel is seen as a great option for family visits.
Comfortable beds are a highlight for many guests with quality mattresses and bedding contributing to restful nights. However, some inconsistencies in mattress quality and bed configurations were noted.
While NH Genova Centro aspires to four-star standards, it occasionally falls short, particularly in terms of room size and breakfast offerings. Some guests feel the property aligns more with a three-star experience but appreciate the prime location.
Business travelers find NH Genova Centro well-suited to their needs with professional service, suitable facilities and a prime location enhancing their work-related visits. The hotel’s professional cleaning standards and conducive working environment earn commendation.
In summary, NH Genova Centro is recognized for its central location, cleanliness and friendly staff, making it a convenient and comfortable choice for both leisure and business travelers. However, certain areas such as Wi-Fi and room size could benefit from improvements to enhance the overall guest experience.
Hotel Taking Steps Towards Sustainability
This hotel holds a Bioscore level B certification and an ISO 14001 environmental certificate. It focuses on reducing energy intensity, resulting in fewer fossil fuels burned per guest, and is part of NH's Green Collection.
Dog Friendly Hotel
This hotel is listed as a popular pet-friendly hotel in Liguria. Specific pet-related amenities would need to be verified.
Business Hotel
NH Genova Centro is part of the NH Hotel Group, which generally caters to business travelers. Specific details on meeting spaces are not available in the provided data, but it offers essential services.
Accessible Hotel
The hotel features wheelchair-friendly rooms with wheelchair-accessible bathrooms, ensuring a comfortable stay. It provides accessible facilities, elevators with Braille, wheelchair accessible elevators, and accessible parking.
Hotel with Gym
NH Genova Centro provides gym and fitness facilities for guests.
4-Star Hotel
NH Genova Centro is well-regarded for its central location and quality accommodations. It provides easy access to Genoa's attractions and offers a comfortable stay with modern amenities.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
About NH Genova Centro
License: IT010025A1LWUKVKSE
Guest Reviews
Location
The surrounding neighborhood is not only central but also pleasantly quieter, providing a serene retreat after a day of exploration. Guests appreciated the proximity to various cafes, restaurants and public transport options, making it easy to experience the local cuisine and culture. The convenience of nearby parking facilities was another highlight, catering to those traveling by car.
Many reviews highlighted the hotel's perfect location for exploring Genoa's charms, from its historical sites to its modern amenities and shopping areas. Overall, NH Genova Centro is noted for its excellent location, providing a comfortable and efficient base for visitors looking to immerse themselves in the heart of Genoa.
Breakfast
However, despite the overall positive feedback, a few guests mention the high cost of breakfast and the inconvenience of making their own coffee. Some also note that the breakfast, although good, could benefit from even more variety or fresher items.
COVID-19 measures are well implemented, though this has resulted in some queuing and adjusted service arrangements, leading to mixed experiences. In summary, the breakfast at NH Genova Centro is well-loved for its range and quality, though it draws occasional criticism for cost and some specific aspects of the service.
Dinner
Despite this, some guests found the menu to be limited and uninspired. Others mentioned that the restaurant's prices are quite high and the dining space could be cozier. Additionally, there are occasional issues with the restaurant's operating hours, particularly on Sundays, leaving some guests without dinner options at the hotel.
There were positive remarks about the staff's dining suggestions with some guests enjoying delightful meals at nearby restaurants recommended by the hotel. However, breakfast did not meet expectations for some, being described as terrible in certain reviews.
Overall, while the NH Genova Centro’s restaurant receives positive recognition for its good food and efficient service, there are areas that could be improved, particularly concerning variety, price and ambiance.
Rooms
Guests appreciate the cleanliness and daily maintenance of the rooms, as well as the quiet environment that allows for restful nights. In particular, the hotel's central location adds to its convenience, being close to a large park and other city attractions.
On the flip side, a number of guests have pointed out that some rooms are notably small with tight bathrooms and limited storage space. There are mentions of dark rooms due to inadequate lighting and some issues with room keys and minor maintenance problems.
Overall, NH Genova Centro seems to balance comfort with convenience, making it a solid choice for both short and longer stays. While the hotel excels in cleanliness and spaciousness in many instances, a few minor issues such as room size and lighting should be considered when booking.
Beds
However, some reviews pointed out inconsistencies. A few guests encountered issues with springy or sagging mattresses and some found the double beds too small or composed of two single mattresses pushed together, creating discomfort. Despite this, many reviews lauded the bed comfort overall, making it a strong point for the hotel. The emphasis on comfort, coupled with spacious beds in some rooms, suggests that a majority of guests left satisfied with their sleeping arrangements at this establishment.
Cleanliness
Guests appreciate clean and comfortable rooms that are ready to accommodate every need with some describing them as cozy, quiet and well-equipped. The hotel is routinely described as clean, modern and well-decorated with a notable sense of neatness throughout the building. The friendly and courteous staff also contribute to the overall positive experience by maintaining high cleanliness standards.
However, some reviews mention areas for improvement. A few guests noted moderate cleanliness issues such as dusty floors, mold in bathrooms and occasional lapses in thorough cleaning, particularly in less obvious spots. Some found the bathrooms to be small or outdated compared to other NH properties and certain areas like windows and corners could benefit from more attention.
In summary, while the NH Genova Centro is widely regarded for its clean and inviting environment, there are occasional mentions of minor cleaning oversights, which could be addressed to further enhance guest satisfaction.
Staff
Guests often describe interactions with staff as positive, noting efficient service and a friendly atmosphere. It's common to find mentions of helpful staff who are always available to assist with luggage, check-ins and other requests, as well as offering maps and advice for exploring Genoa. The multilingual capabilities of the staff, including excellent English-speaking skills, add to the overall convenience for international visitors.
However, a few reviews mention experiences with unfriendly or indifferent reception staff, highlighting occasional inconsistencies in service. Despite these isolated comments, the majority consensus remains that the NH Genova Centro staff contributes significantly to a pleasant and comfortable stay, making them a notable highlight of the hotel.
Wi-Fi
Notably, the basic internet access provided is often described as insufficient for anything beyond very basic usage. Guests looking for faster connection speeds found themselves needing to pay an extra fee. The availability of free chargers, however, was a plus for some guests. Overall, the hotel's Wi-Fi service seems like an area that could benefit from an upgrade to meet guests' expectations.
Gym
Family
4 Star
Rooms, though clean, are notably small and outdated, particularly the bathrooms, which is surprising for a four-star venue. In some instances, the space constraints make it uncomfortable for configurations like two beds. Service quality aligns with what one would expect from a four-star hotel; however, experiences like a cold reception at the lobby detracted from the overall impression.
Guests mention that while the costs associated with this property are on the higher side for a four-star, the favorable location somewhat justifies the expenditure. Nevertheless, there are sentiments that the hotel feels more akin to a three-star with the luxury element noticeably lacking.
Overall, NH Genova Centro maintains some four-star qualities but struggles with consistency, leaving some guests feeling that the experience doesn’t fully meet the elevated expectations.
Business
The facilities are highly praised for being business-friendly, offering adequate amenities for working remotely, such as well-soundproofed rooms and good business accommodations. Many reviews commend the hotel's professional cleaning standards, fostering a conducive environment for work. Guests frequently recommend NH Genova Centro for business stays, citing its great business facilities and a formal atmosphere that suits professional needs.
Despite a few mentions of minor inconveniences, such as occasional understaffing, the overall feedback emphasizes that the hotel remains an excellent choice for business travelers. Its convenient, central location further enhances its appeal to business clientele, proving it to be a great business hotel that caters to the specific needs of its guests.
Accessible
However, several structural aspects pose challenges. The entrance features an automatic door that can be tough for visually impaired elderly guests and the front desk has steps that can be difficult for mothers with strollers. There are also several staircases inside and reaching the elevator requires navigating ten stair steps above the entrance level. The internal layout with multiple staircases makes luggage transport difficult. While the hotel is deemed accessible in some respects, certain physical barriers may present inconveniences for guests with disabilities.
Honeymoon
Romantic
Dog Friendly
Guests have noted the convenient availability for dogs and the hotel’s spirit of pet hospitality. A nice park nearby adds to the appeal, providing a pleasant space for walks. Dogs are allowed throughout the hotel, reflecting its pet-friendly policies with a small fee associated with bringing pets along. This thoughtful consideration makes NH Genova Centro an excellent option for pet owners seeking comfort and a hospitable stay.
No, NH Genova Centro doesn't have any pool.
No, a spa isn't available at NH Genova Centro.
Yes, NH Genova Centro welcomes dogs.
No, parking facilities aren't available at NH Genova Centro.
Yes, NH Genova Centro has a gym.
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