Best Western Plus City Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Best Western Plus City Hotel in Genoa is celebrated for its superb, ultra-central location, offering guests a serene retreat amidst the bustling city. Its strategic position makes it an ideal choice for exploring the historic center with top attractions such as De Ferrari Square, Carlo Felice Theater and the ancient port just minutes away. The proximity to public transport and numerous shops and restaurants is highly praised, alongside convenient valet parking services for those wishing to explore on foot.
The breakfast offerings receive high acclaim for their variety, quality and inclusion of local specialties, catering to diverse dietary needs. The attentive staff contribute significantly to this positive dining experience. Dinner at the hotel's on-site restaurant "Il Pesciolino" is also highly recommended, particularly for seafood lovers with guests appreciating the excellent quality-price ratio despite a few limitations regarding dietary preferences and occasional closures.
Guest rooms are generally clean, comfortable and equipped with modern amenities, although there is some variation in room size and decor with some single rooms described as cramped. The overall cleanliness and maintenance of the rooms and communal areas are consistently praised with careful housekeeping and thoughtful interiors enhancing the stay.
The staff at the hotel are lauded for their professionalism, friendliness and helpfulness across all departments, contributing significantly to the hotel's positive reputation. WiFi availability receives mixed reviews with strong connections in common areas but some variability in individual rooms.
The hotel's gym, while well-equipped and functional, has room for improvement in terms of cleanliness and convenience. Parking facilities are secure and highly appreciated, albeit with limited availability and a high fee. The inclusion of EV charging options is a welcomed service for guests with electric vehicles, adding to the hotel's convenient offerings.
Family-friendly features make the hotel a strong choice for those traveling with children, providing spacious rooms, attentive staff and suitable dining options. The vibrant nightlife surrounding the hotel adds to its appeal for guests looking to explore the city's entertainment options.
Overall, the Best Western Plus City Hotel offers an excellent blend of location, service and comfort, making it a reliable choice for travelers seeking to immerse themselves in the essence of Genoa.
Categories
The breakfast offerings receive high acclaim for their variety, quality and inclusion of local specialties, catering to diverse dietary needs. The attentive staff contribute significantly to this positive dining experience. Dinner at the hotel's on-site restaurant "Il Pesciolino" is also highly recommended, particularly for seafood lovers with guests appreciating the excellent quality-price ratio despite a few limitations regarding dietary preferences and occasional closures.
Guest rooms are generally clean, comfortable and equipped with modern amenities, although there is some variation in room size and decor with some single rooms described as cramped. The overall cleanliness and maintenance of the rooms and communal areas are consistently praised with careful housekeeping and thoughtful interiors enhancing the stay.
The staff at the hotel are lauded for their professionalism, friendliness and helpfulness across all departments, contributing significantly to the hotel's positive reputation. WiFi availability receives mixed reviews with strong connections in common areas but some variability in individual rooms.
The hotel's gym, while well-equipped and functional, has room for improvement in terms of cleanliness and convenience. Parking facilities are secure and highly appreciated, albeit with limited availability and a high fee. The inclusion of EV charging options is a welcomed service for guests with electric vehicles, adding to the hotel's convenient offerings.
Family-friendly features make the hotel a strong choice for those traveling with children, providing spacious rooms, attentive staff and suitable dining options. The vibrant nightlife surrounding the hotel adds to its appeal for guests looking to explore the city's entertainment options.
Overall, the Best Western Plus City Hotel offers an excellent blend of location, service and comfort, making it a reliable choice for travelers seeking to immerse themselves in the essence of Genoa.
Hotel Taking Steps Towards Sustainability
Adhering to Best Western's 'Stay For the Planet' program, this hotel purchases 100% renewable energy. It implements energy efficiency solutions such as LED lighting, thermostatic valves for hot water, and automatic room power interruption when guests are absent, while also promoting local products.
Hotel for Honeymoon
The Best Western Plus City Hotel provides a spa and wellness center, along with city views. Its central location and amenities make it a great option for a romantic getaway.
Family Friendly Hotel
This hotel offers family rooms that can accommodate up to 4 people. Cots, a push cart, and a changing table are available. It is located only 1.2 km from The City of Children and Young.
Dog Friendly Hotel
This hotel offers a dedicated pet-friendly package including bowls, a cot, hygienic bags, a litter box, and a snack. They also provide a 24/7 contact for a local veterinarian and special sanitizing treatments for the rooms after departure, ensuring a comfortable stay for both the pet and owner.
Hotel near Nightlife Spots
Situated on Via San Sebastiano, this hotel is close to the central areas known for nightlife, including Piazza delle Erbe. It provides a comfortable base for exploring the city's evening scene.
Business Hotel
This hotel is equipped to cater to business needs, providing essential services and facilities for a comfortable stay.
Hotel with Gym
Features a 50 sq meter gym, open 24/7 and free for guests. Equipped with a cyclette, tapis roulant, elliptical, multifunctional Kinesis machine, TRX, balance boards, a wide mat for floor exercises, fitness balls and a relax Stokke Gravity chair.
Hotel with EV Charging Stations
This hotel is a Tesla Destination Charging and Porsche Destination Charging partner, offering EV charging points. Tesla and Porsche owners can charge for free, while owners of other car brands can use the charging point for a fee. The EV charging is available with hotel parking reservation.
4-Star Hotel
This hotel offers a comfortable stay with well-appointed rooms and friendly service. Its central location provides easy access to shopping, dining, and cultural attractions.
Luxury Hotel
Romantic Hotel
Hotel with Parking
EV charging stations
About Best Western Plus City Hotel
License: 010025-ALB-0044, IT010025A1AB68KM8T
Guest Reviews
Location
Most reviews highlight the excellent balance the hotel strikes between being centrally located and maintaining a peaceful, quiet environment. It's tucked away on a side street, offering a serene retreat amidst the bustling cityscape. Guests appreciate the ease of exploring Genoa on foot with many attractions, including the Aquarium and the ancient port, just minutes away.
Parking, while not directly at the hotel, is conveniently available nearby with valet services enhancing the comfort of the stay. The hotel’s central position in Genoa makes it especially favorable for those who prefer to leave their car behind and navigate the city on foot. This prime location is ideal for leisurely evening strolls, uncovering historic landmarks and diving into the vibrant local culture.
Overall, the Best Western Plus City Hotel stands out for its enviable and strategic position, making it an excellent choice for anyone looking to immerse themselves in the essence of Genoa.
Breakfast
Dinner
Il Pesciolino's menu is described as interesting and original, offering a variety of high-standard dishes. However, the restaurant does not cater to all dietary preferences with no vegan options available and a significant limitation for those with fish allergies. Guests are advised to book their dinner reservations in advance, as the restaurant can fill up quickly.
Despite a few minor setbacks like the absence of natural light and the restaurant being closed on Sundays during August, the overall dining experience at the hotel is highly recommended. Reviews also highlight the helpful and pleasant service, enhancing the overall dining experience. For those unable to get a table, there are several excellent dining options nearby, ensuring all guests can enjoy great food during their stay.
Rooms
However, not all experiences were consistent. Several guests pointed out that some rooms were quite small and cramped, particularly single rooms and those meant for short stays. Bathrooms often received mixed reviews with a few guests mentioning tiny shower areas and outdated fixtures.
The cleanliness of the rooms is frequently praised and many reviews highlight the rooms being well-maintained and serviced daily. Noise levels varied with some guests finding their rooms very quiet and conducive to a good night's sleep, while others experienced issues with soundproofing.
Aesthetic aspects of the rooms received positive remarks with several reviews noting modern and tasteful decor, although some furnishings were described as outdated. Views from the rooms ranged from beautiful city or sea views to less desirable views of adjacent walls.
Overall, the rooms of 'Best Western Plus City Hotel' offer a blend of comfort and modernity, but sizing and noise control could be areas for improvement.
Beds
However, there were some mixed reactions. A few guests found certain beds to be too small or narrow and bunk beds received comments about being a bit unsettling. There were also occasional reports of worn-out mattresses, though these were in the minority compared to the overall positive feedback. Despite these few issues, most guests seemed quite satisfied with the sleeping arrangements, emphasizing the comfort and cleanliness of the beds and rooms.
Cleanliness
Rooms, while sometimes noted as small, are often reported to be well-provisioned and equipped with necessary amenities, including a small fridge. Bathrooms are noted for their cleanliness and completeness, providing a satisfactory level of hygiene. Housekeeping services receive commendation for their attention to detail, ensuring rooms are staggeringly clean and sanitized.
Despite occasional feedback on room size and minor cleanliness issues, the overall sentiment towards the hotel's cleanliness remains overwhelmingly positive. The establishment provides a comfortable and clean environment, bolstered by mindful staff and an appreciated industrial décor. This consistent focus on hygiene and upkeep underpins the Best Western Plus City Hotel's identity as a reliable choice for travelers seeking a pristine stay.
Staff
The hotel’s personnel are often seen as attentive and ready to meet guest needs with particular praise for their efficiency and cordiality. Staff members in all departments, from the front desk to the restaurant, consistently receive positive mentions for their approachability and professional conduct. Special accolades are extended to specific employees, such as those in the breakfast service, who are repeatedly singled out for their exceptional kindness.
Despite these positive reviews, a few criticisms were noted, including occasional slow service at reception and a lack of clear communication regarding parking details. However, these instances appear to be exceptions rather than the norm.
Overall, the professionalism, friendliness and helpfulness of the staff contribute significantly to the positive guest experience at Best Western Plus City Hotel, making it a highly recommended choice for travelers.
Wi-Fi
Gym
However, a few guests noted some areas for improvement. For instance, there were complaints about the gym being dirty at times and a shortage of water available. Additionally, the lighting system, which operates on motion detection, was mentioned to be somewhat inconvenient as the lights turn off every five minutes.
Despite these minor issues, the general consensus points towards a positive experience with a nice, functional gym that caters to various workout needs.
Parking
However, potential guests should be aware that parking often incurs a high fee and spaces are limited and must be reserved in advance. The cost of parking, frequently cited as steep, could be a drawback for some visitors. On the other hand, the convenience of having guaranteed parking in a central city location where parking can be challenging was seen as worth the price by many.
While some noted that finding a parking spot could be tricky or that the parking spaces themselves were narrow and difficult to access, others appreciated the nearby public parking options that offered reasonable rates. Valet service and assistance from dedicated hotel staff were also mentioned as beneficial services.
Overall, despite some expense and limited availability, the secure and convenient parking services provided by the hotel were largely valued by guests, especially given the challenges of urban parking in the city center of Genoa.
EV charging stations
Family
The welcoming reception and attentive staff cater well to families, addressing family needs and providing kid-friendly amenities. The hotel offers spacious rooms, particularly by Italian standards, accommodating families with ease. Despite some reports of smaller rooms for four people and unstable children's beds, the overall environment remains pleasant and suitable for family stays.
Dining options are a highlight with breakfast offering many child-friendly options, including colorful plastic dishes and a variety of products that cater to children's tastes. The overall child-friendliness extends to dinner service as well, ensuring that young guests are well considered.
Additional perks include family packages and rooms designed with family comfort in mind. Though there were occasional mentions of cigarette odors in specific rooms, the general consensus points to a clean and comfortable stay for families. The hotel proves to be a good choice for both short and extended family trips with many guests expressing a desire to return.
Nightlife
Public transport provides easy access to night events, further enhancing its appeal. Additionally, the hotel is close to many shops and a notable gallery on Via Roma, enriching the overall experience. Shopping, walking and enjoying public transit are all part of what makes this location special.
However, the lively atmosphere comes with its own set of challenges. Some guests have noted noise from the street, nearby clubs and other rooms, which might be an issue for light sleepers. Despite this, some rooms have been praised for being very quiet, offering a peaceful retreat amid the busy surroundings.
For those eager to dive into the local nightlife while enjoying the conveniences of a central location, Best Western Plus City Hotel caters to these desires remarkably well.
4 Star
Cleanliness is generally praised with rooms described as beautiful, clean and featuring a classical interior. The hotel is noted for being a well-situated stay with good service, making it a preferred option for its price range.
However, several aspects have been noted as not fully meeting four-star expectations. While some guests view the hotel as deserving of its four-star rating, others highlight drawbacks such as slightly dated furnishings, limited soundproofing from the outside and bedding that could be more comfortable. Issues with room size, particularly the cramped shower facilities and overall expected service velocity from reception were also mentioned.
In summary, despite minor setbacks, the Best Western Plus City Hotel offers a respectable stay with a balance of good facilities and convenient location, making it a viable option for short stays in Genoa.
Business
The hotel's central location makes it particularly convenient for business engagements within Genoa and the surrounding areas. Valet parking and prompt service further facilitate a hassle-free experience. With facilities catering specifically to business needs, including available business centers and separate meeting rooms, the hotel is well-equipped for conferences, individual meetings and short business stays alike.
Despite a few comments on the noise level and mixed reviews on the business center, the overall environment is seen as professional, friendly and conducive to productivity. The blending of efficient amenities and professional staff makes Best Western Plus City Hotel a reliable, comfortable choice for business travelers.
Honeymoon
Romantic
Dog Friendly
No, Best Western Plus City Hotel doesn't have any pool.
No, a spa isn't available at Best Western Plus City Hotel.
Yes, Best Western Plus City Hotel welcomes dogs.
Yes, parking facilities are available at Best Western Plus City Hotel.
Yes, Best Western Plus City Hotel has a gym.
Location Show Map
More Options
