Mercure Genova San Biagio
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Summary of reviewsMercure Genova San Biagio offers a strategic location for travelers, particularly those on the move or looking for a convenient stopover near the Genova Bolzaneto exit. Positioned close to the highway, it is easily accessible from both Milan and the Italian coast. While it sits outside Genoa's bustling city center, the peaceful environment is ideal for business travelers and those catching a ferry the next day. The proximity to public transportation, ample outdoor parking and neighboring shopping centers add to its convenience, despite posing a challenge for guests without a car.
The breakfast offerings at the hotel are widely celebrated with guests appreciating the rich, varied and plentiful buffet that caters to dietary specificities, including gluten-free options. The quality of the breakfast, fresh food and the friendliness of the servers contribute to a memorable morning dining experience. Dinner at the on-site restaurant also receives positive feedback, highlighting enjoyable Italian cuisine, a great choice of food and a pleasant dining atmosphere with courteous and attentive staff.
Guest rooms are praised for their spaciousness, cleanliness and comfort, featuring large, well-lit spaces with quality beds. Modern amenities and soundproofing further enhance the stay, despite decor that some find outdated. Daily housekeeping maintains high cleanliness standards, adding to the pleasant stay.
The hotel is consistently recognized for its high standards of cleanliness with spotless rooms and common areas. The staff are frequently commended for their friendliness, professionalism and efficiency, significantly enhancing the guest experience. The free WiFi is generally reliable and fast, catering well to business needs.
The gym, while minimally equipped, is appreciated for its functionality and the exceptional parking facilities offer ample, secure and convenient spaces, including electric vehicle chargers. The beds provide a restful sleeping experience, largely praised for their comfort and size, although some guests find them too firm.
Although the hotel is rated four stars, there are mixed feelings about its facilities and services with some guests noting areas needing improvement, such as updated linens and more extensive amenities. However, the hotel still captures the essence of a four-star establishment in many aspects.
Business travelers particularly value the hotel's extensive facilities, including well-equipped conference rooms and a business center, making it a reliable choice for corporate needs. Overall, Mercure Genova San Biagio delivers a comfortable and accommodating stay, ideal for both leisure and business travelers.
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The breakfast offerings at the hotel are widely celebrated with guests appreciating the rich, varied and plentiful buffet that caters to dietary specificities, including gluten-free options. The quality of the breakfast, fresh food and the friendliness of the servers contribute to a memorable morning dining experience. Dinner at the on-site restaurant also receives positive feedback, highlighting enjoyable Italian cuisine, a great choice of food and a pleasant dining atmosphere with courteous and attentive staff.
Guest rooms are praised for their spaciousness, cleanliness and comfort, featuring large, well-lit spaces with quality beds. Modern amenities and soundproofing further enhance the stay, despite decor that some find outdated. Daily housekeeping maintains high cleanliness standards, adding to the pleasant stay.
The hotel is consistently recognized for its high standards of cleanliness with spotless rooms and common areas. The staff are frequently commended for their friendliness, professionalism and efficiency, significantly enhancing the guest experience. The free WiFi is generally reliable and fast, catering well to business needs.
The gym, while minimally equipped, is appreciated for its functionality and the exceptional parking facilities offer ample, secure and convenient spaces, including electric vehicle chargers. The beds provide a restful sleeping experience, largely praised for their comfort and size, although some guests find them too firm.
Although the hotel is rated four stars, there are mixed feelings about its facilities and services with some guests noting areas needing improvement, such as updated linens and more extensive amenities. However, the hotel still captures the essence of a four-star establishment in many aspects.
Business travelers particularly value the hotel's extensive facilities, including well-equipped conference rooms and a business center, making it a reliable choice for corporate needs. Overall, Mercure Genova San Biagio delivers a comfortable and accommodating stay, ideal for both leisure and business travelers.
Dog Friendly Hotel
This hotel is pet-friendly. It offers a comfortable experience for guests who want to bring their pets along.
Business Hotel
Ideal for business trips, thanks to the large conference center and proximity to the A7 motorway and C. Colombo airport.
Hotel with Parking
This hotel offers free outdoor private parking for guests, providing a secure and cost-effective parking solution away from the immediate city center bustle.
Hotel with Gym
Mercure Genova San Biagio is noted to have a fitness center.
4-Star Hotel
This hotel offers comfortable accommodations and reliable service. Its location provides a convenient base for exploring the city and its surroundings.
Accessible Hotel
About Mercure Genova San Biagio
License: 010025-ALB-0003, IT010025A1Y2HSPS59
Guest Reviews
Location
Although situated slightly outside of Genoa's bustling city center, the hotel benefits from a calm and peaceful environment, providing a haven of tranquility. It's especially suited for business travelers and those catching a ferry the next day, thanks to its closeness to the port. Public transportation connections make it relatively easy to reach Genoa's central attractions, though the journey can be lengthy during peak hours.
A nearby bus stop, large outdoor parking and neighboring shopping centers add to the hotel's convenience. This makes it a suitable choice for an overnight stay, whether before a cruise or while continuing a long journey. Despite its industrial surroundings, the hotel is well-served by amenities, ensuring a comfortable stay. Those without a car may find the location challenging, as it is quite far from the city's main attractions. However, the quiet location, free parking and good value for money make Mercure Genova San Biagio a solid choice for a restful stopover.
Breakfast
Particularly, the breakfast includes a good range of choices, even catering to dietary specificities like gluten-free options. Despite a few mentions of subpar experiences, the consensus leans heavily towards positive with remarks highlighting the exceptional taste and the friendliness of the servers as contributing factors. The presence of good coffee also adds to the favorable impression. Overall, breakfast at the hotel appears to be a memorable and high-quality experience for most guests.
Dinner
The restaurant staff is frequently noted for being helpful, attentive and courteous, enhancing the dining experience. The ambiance, complemented by a nice adjacent terrace, adds to the pleasant dining atmosphere.
However, a few guests mention that the food can be expensive and sometimes falls short of expectations with criticisms about the quality of certain dishes and the overall value for money. There are also occasional remarks about limited menu choices and some unsatisfactory dishes, particularly seafood.
Despite these occasional negatives, the general consensus points towards an excellent and enjoyable dining experience, making the hotel's restaurant a recommended option for guests.
Rooms
Despite some mentions of the decor feeling a bit outdated or stuck in the 1980s, the overall maintenance and cleanliness of the rooms are generally well-regarded. Modern amenities like good showers, adequately equipped rooms and soundproofing add to the comfort. Frequent positive mentions of large windows and the overall quiet environment further enhance the appeal of the rooms.
For those traveling with families or needing extra space, the hotel seems to accommodate well with large rooms that are clean and efficiently organized. The daily housekeeping is appreciated, maintaining a high standard of cleanliness and comfort throughout the stay. However, some guests note occasional issues with heating, outdated furnishings or minimal signs of wear and tear.
In summary, Mercure Genova San Biagio rooms are praised for being spacious, clean and comfortable, which forms a solid foundation for a satisfying stay, even if the aesthetic aspects may sometimes feel a bit dated.
Beds
However, feedback on the beds isn’t entirely positive. A few guests found the beds too hard and some noted that the bedding and mattresses could benefit from an update. There were mentions of beds being worn out and some maintenance issues, such as indented extra beds and dirty linens. Despite these occasional criticisms, the general consensus leans towards a positive experience with comfortable and spacious beds contributing to a great night’s sleep.
The careful provision of good quality bedding and very comfortable mattresses ensures that guests can rest well, marking this hotel as a dependable option for travelers seeking comfort and relaxation.
Cleanliness
However, some reviews indicate occasional lapses in cleanliness with mentions of dust, dirty towels and rooms not being cleaned thoroughly. Despite these minor issues, the general consensus remains positive, emphasizing a clean, comfortable and quiet environment. Spacious rooms with good soundproofing add to the appeal, ensuring a restful stay. The hotel’s retro vintage style is also noted by guests, who appreciate the combination of cleanliness and cozy ambiance. While there are occasional criticisms, the overall experience at Mercure Genova San Biagio leans heavily towards excellent cleanliness standards, making it a reliable choice for travelers who prioritize hygiene and comfort.
Staff
Despite the overwhelmingly positive feedback, a few reviews mention occasional lapses in friendliness and attentiveness, especially at the front desk. However, these instances seem to be exceptions rather than the norm. Overall, the staff's warm hospitality, efficiency and readiness to assist contribute significantly to the positive atmosphere and high standards of service at the hotel. This consistent level of excellent service, combined with clean and comfortable rooms, makes Mercure Genova San Biagio a commendable choice for travelers.
Wi-Fi
Gym
Parking
4 Star
However, opinions diverge when it comes to facilities and services. Several guests feel the hotel's amenities fall short of the four-star benchmark. Complaints highlight the aged structure, dated linens and worn-out towels with some guests noting that the hotel could benefit from updates to restore its former glory. While the rooms are generally seen as good, the absence of standard conveniences like room service, tea kettles and adequate blankets during colder periods has been a letdown for many.
The dining arrangements also draw criticism; the restaurant starts serving late and the dinner service did not fully satisfy expectations. Another minor inconvenience noted is the elevator service, which is reportedly slow for a hotel of this rating.
Overall, while the Mercure Genova San Biagio captures the essence of a four-star hotel in some aspects, it appears to fall short in others, suggesting a need for improvements to fully meet the expectations associated with its rating.
Business
Strategically located near businesses in the San Quirico area, it is ideally suited for professionals visiting the region. The spacious rooms provide a comfortable stay, whether for a single overnight visit or a longer business trip. The hotel caters well to business clientele with ample free parking spaces available.
Despite a few remarks about the limited variety in breakfast sandwiches, the overall dining experience is positive with affordable dinner options, including in-room dining. The modern structure and accessible amenities even during challenging times like COVID make Mercure Genova San Biagio a reliable choice for business travelers. Whether for a short stay or an extended business trip, it delivers excellent service and convenience.
Accessible
Dog Friendly
The overall atmosphere is accommodating, highlighting that pets are welcomed without any inconvenience. This pet-friendly environment provided a seamless experience for those traveling with their furry companions, whether it was for a brief stopover or a longer stay. Many guests were pleasantly surprised by how well their needs and those of their pets, were met and some even noted the affordability of dining options.
In summary, Mercure Genova San Biagio stands out for its friendly and attentive service with special consideration for four-legged guests, ensuring a comfortable and enjoyable stay for both humans and their pets.
No, Mercure Genova San Biagio doesn't have any pool.
No, a spa isn't available at Mercure Genova San Biagio.
Yes, Mercure Genova San Biagio welcomes dogs.
Yes, parking facilities are available at Mercure Genova San Biagio.
Yes, Mercure Genova San Biagio has a gym.
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