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Summary of reviewsTru by Hilton Garland Richardson is consistently praised for its strategic location, making it an ideal choice for both business and leisure travelers. Situated near major highways and surrounded by a variety of restaurants and shopping centers, the hotel's central position offers easy access to local attractions and ensures a pleasant and safe environment for walking to nearby amenities.
A major highlight for guests is the hotel's breakfast offering, which features a diverse and satisfying array of options including eggs, pancakes, waffles, and fresh fruit. The breakfast area is well-maintained and clean, with friendly staff enhancing the dining experience. The unique pancake maker stands out as a novelty, adding fun to the morning meal.
The hotel's rooms are noted for their modern and clean design, providing spacious and comfortable accommodations. Guests appreciate the sleek and minimalist decor, comfortable beds, and attentive service. Despite minor issues such as the absence of certain amenities and occasional noise, the overall room experience is positive.
Cleanliness is a strong suit for Tru by Hilton Garland Richardson, with guests consistently applauding the well-maintained facilities and fresh environment. The hotel strikes a balance between cleanliness and attentive service, thanks to the diligent and friendly staff.
The indoor pool and hot tub are cherished amenities, particularly by families with children, offering a relaxing and fun retreat. While there are occasional concerns regarding water temperature, the pool remains a favorite feature, adding to the hotel's appeal.
Overall, Tru by Hilton Garland Richardson delivers a welcoming and comfortable stay, with its prime location, excellent breakfast, and notable amenities contributing to a memorable experience. Show more
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Categories
Dog Friendly Hotel
This hotel allows 2 pets up to 75 lbs for an additional fee. Both dogs and cats are welcome. Exotic pets are not allowed.
Hotel with EV Charging Stations
This hotel provides EV charging stations, ensuring a reliable charging experience for guests.
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Indoor Pool
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Room Types
King RoomThis double room features air conditioning, heating and a TV with cable channels. The unit offers 1 bed.
King Room with Roll-In Shower - Mobility and Hearing AccessThis double room has air conditioning, heating and a TV with cable channels. The unit has 1 bed.
King Room - Hearing AccessThis double room features air conditioning, heating and a TV with cable channels. The unit offers 1 bed.
Queen Room with Two Queen BedsThis quadruple room has air conditioning, heating and a TV with cable channels. The unit has 2 beds.
Queen Room with Two Queen Beds and Roll-In Shower - Mobility and Hearing AccessThis quadruple room features air conditioning, heating and a TV with cable channels. The unit offers 2 beds.
Queen Room with Two Queen Beds - Hearing AccessThis quadruple room features air conditioning, heating and a TV with cable channels. The unit offers 2 beds.
Guest Reviews
8.4
Very Good
Location
Nestled in a prime spot, Tru by Hilton Garland Richardson boasts a location ideal for both business excursions and leisurely visits. Its proximity to major highways ensures easy access, while being surrounded by an array of restaurants, stores, and shopping centers provides ample options for dining and entertainment. Guests appreciate the hotel's central position, making it a practical hub for exploring nearby attractions and sites. The area is deemed safe and pleasant, enhancing the convenience of walking to local amenities and the nearby convention center.
The modern and clean property pairs well with the vibrant locale, offering a welcoming haven after a long day of travel or sightseeing. The staff receives high praise for their attentive and friendly service, adding to the overall positive experience. Whether attending an event at the Curtis Culwell Center or just passing through the bustling city of Dallas, the location of Tru by Hilton Garland Richardson is frequently highlighted as a key advantage, offering both convenience and comfort.
Breakfast
Tru by Hilton Garland Richardson shines brightly when it comes to delivering a satisfying breakfast experience for its guests. The breakfast offerings present a delightful variety, with options to suit different palates and preferences. From the generous selection of eggs, pancakes, bagels, and fruit to the well-maintained breakfast bar stocked with both hot and cold items, guests have ample choices to fuel their day. Notably, the pancake maker adds a unique touch, intriguing many visitors and earning praise for its novelty.
For those seeking a hearty start, the free hot breakfast stands out with its extensive array, including comforting staples like waffles and toast. The breakfast area is consistently reported as well-stocked and clean, providing a welcoming environment. The friendly staff and pleasant breakfast attendant further enhance the experience, ensuring guests feel cared for and valued.
While some reviews mention a desire for more hot food options or breakfast meats, the overall impression is one of satisfaction, with many guests highlighting the breakfast as one of the best parts of their stay. The reliable WiFi and spotlessly clean facilities complement this positive breakfast experience, leaving guests thoroughly pleased.
Rooms
Tru by Hilton Garland Richardson offers guests a welcoming experience with its clean and modern accommodations. The hotel rooms are praised for being spacious and nicely laid out, providing simplicity and comfort without compromising style. The beds are consistently acknowledged as comfortable, ensuring a restful night's sleep. Rooms are outfitted with sleek designs and hard flooring that add a touch of elegance, although this might affect noise insulation. While amenities like a mini fridge are available, some guests noted the absence of microwaves, hairdryers, and coffee pots.
Many reviews highlight the cleanliness and good maintenance, with rooms often described as fresh and neat. Additionally, guests appreciate the personalized touches, such as a welcome message on the TV, enhancing the overall experience. For those seeking convenience, the property itself is considered new, with friendly staff and management responsive to guest needs.
Despite being modern and competitive in price, some guests experienced issues such as the occasional unclean smell or peculiarities with room facilities. However, positive experiences tend to overshadow these, making Tru by Hilton a favorable choice for those visiting the Garland Richardson area. The hotel offers an inviting atmosphere with its cozy, well-structured rooms—ideal for relaxation after a day exploring the city.
Beds
Tru by Hilton Garland Richardson offers beds that guests consistently describe as comfortable and conducive to a good night's sleep. Many reviewers emphasize the cleanliness of the rooms and commend the comfort of the beds, with several mentioning that even their young children slept well. While the beds may not match the luxurious standards of a five-star establishment, they deliver a satisfactory level of comfort for most guests. A few reviewers found the beds too firm for their preference, suggesting variability in feedback. Overall, the consensus leans towards a positive experience with the hotel's bedding, contributing to a restful stay.
Cleanliness
Tru by Hilton Garland Richardson is consistently praised for its exceptional cleanliness, offering guests a fresh and inviting environment throughout their stay. The rooms are not only clean but also spacious and modern, featuring comfortable beds and practical minimalistic decor that appeals to those with a keen eye for efficient simplicity. The entire facility, from the accommodations to shared spaces, is well-maintained and exudes a welcoming vibe. Guests appreciate the meticulous upkeep and how new the property appears, adding an enhanced sense of comfort to their visit. The hotel also offers several amenities that cater to families and those looking for recreation, with the pool and hot tub frequently noted as highlights. The staff is often commended for their friendliness and attentiveness, contributing to an overall experience that balances cleanliness with excellent service and hospitality. This combination of factors makes Tru by Hilton Garland Richardson a desirable option for travelers seeking a clean and comfortable stay.
Staff
At Tru by Hilton Garland Richardson, the staff consistently receives high praise for their exceptional service. Guests frequently highlight the friendliness and helpfulness of the team, with numerous mentions of the staff’s amiable nature and eagerness to assist. The front desk clerks and other staff members are often singled out for going above and beyond to ensure a pleasant stay, offering courteous and warm interactions that enhance the overall experience. The hotel’s breakfast service also receives positive feedback, complemented by equally attentive breakfast attendants. Overall, the staff’s outstanding dedication to guest satisfaction significantly contributes to memorable stays, with visitors repeatedly appreciative of their efforts and approachability. Despite a few suggestions for improvement, the high level of service provided makes a lasting impression on guests.
Pool
Located conveniently close to a shopping center in a serene area, Tru by Hilton Garland Richardson offers an inviting indoor pool and hot tub experience that many guests have cherished during their stay. Perfectly suited for colder weather, the indoor pool is highlighted as a welcoming retreat, providing clean swim towels and relaxation opportunities in a stylish, modern hotel setting. The pool and hot tub have been described as amazing, providing both comfort and a tranquil respite. Families particularly appreciated the availability of the indoor pool, noting that it was a key reason for choosing the hotel, although it may not always be operational. In addition to swimming facilities, the hotel offers engaging amenities such as a pool table and interactive entertainment sections, enhancing the overall guest experience. While some guests faced issues with pool heating, the staff's warmth, cleanliness, and trendy atmosphere remain consistent positives, promising a rejuvenating escape with entertainment and relaxation foremost in mind.
Indoor Pool
Tru by Hilton Garland Richardson offers a delightful indoor pool experience that has captivated guests, particularly families with children. Many appreciate the indoor pool as a highlight of their stay, providing hours of enjoyment for kids. It's complemented by great amenities that include communal decor and seating areas, adding to a pleasurable ambiance. Guests frequently mention the relaxation afforded by the indoor pool and the accompanying hot tub, both of which receive high marks for offering a serene escape. While there are mentions of the water temperature not meeting expectations on occasion, the pool remains a favored feature for its convenience and the joy it brings to guests of all ages. Overall, the combination of the indoor pool and hot tub is a cherished amenity at the hotel, contributing to an enjoyable and memorable stay.
Yes, Tru by Hilton Garland Richardson has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Tru by Hilton Garland Richardson.
Yes, Tru by Hilton Garland Richardson welcomes dogs.
Yes, parking facilities are available at Tru by Hilton Garland Richardson.