Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG
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Summary of reviewsThe Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG offers a highly appealing location that attracts guests due to its proximity to the picturesque Lake Ray Hubbard and easy access via the expressway. Visitors appreciate the clean and safe environment and enjoy the tranquility the lake provides while remaining close to various attractions. The ample parking facilities add to the convenience, making the hotel a favorable choice for those traveling by car.
The breakfast experience at the hotel generally receives positive remarks, with guests frequently praising the fresh and delicious offerings. The complimentary breakfast is a notable perk, enhancing the overall morning experience, despite minor expectations not fully being met by a handful of guests. The friendliness of the morning staff further contributes to the positive dining experience.
Guests find the rooms at the hotel spacious and comfortable, with attractive setups and serene views of the lake. Cleanliness within the rooms is generally well-regarded, augmented by the pleasant addition of ceiling fans. While some minor maintenance and amenity issues occasionally arise, the overall experience in the rooms remains positive, allowing guests to enjoy a comfortable stay.
Cleanliness across the hotel offers a more mixed impression, with several guests highlighting concerns. Despite the cleaning staff's recognized friendliness, issues such as unclean bathrooms and unpleasant odors have been noted. Concerns surrounding pool cleanliness and the state of common areas indicate areas in need of improvement to consistently meet guests' expectations.
The staff at Holiday Inn Express & Suites Garland E - Lake Hubbard I30 are often commended for their professionalism and friendliness, with Lexy's welcoming demeanor frequently mentioned. The positive interactions and accommodating nature of the staff enrich guests' experience, contributing to the hotel's welcoming atmosphere. However, some inconsistencies in service, such as rooms not being refreshed and information inaccuracies, have pointed to areas that could benefit from further attention. Despite these occasional issues, the prevailing sentiment is favorable, as staff interactions largely enhance the overall experience at the hotel.
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The breakfast experience at the hotel generally receives positive remarks, with guests frequently praising the fresh and delicious offerings. The complimentary breakfast is a notable perk, enhancing the overall morning experience, despite minor expectations not fully being met by a handful of guests. The friendliness of the morning staff further contributes to the positive dining experience.
Guests find the rooms at the hotel spacious and comfortable, with attractive setups and serene views of the lake. Cleanliness within the rooms is generally well-regarded, augmented by the pleasant addition of ceiling fans. While some minor maintenance and amenity issues occasionally arise, the overall experience in the rooms remains positive, allowing guests to enjoy a comfortable stay.
Cleanliness across the hotel offers a more mixed impression, with several guests highlighting concerns. Despite the cleaning staff's recognized friendliness, issues such as unclean bathrooms and unpleasant odors have been noted. Concerns surrounding pool cleanliness and the state of common areas indicate areas in need of improvement to consistently meet guests' expectations.
The staff at Holiday Inn Express & Suites Garland E - Lake Hubbard I30 are often commended for their professionalism and friendliness, with Lexy's welcoming demeanor frequently mentioned. The positive interactions and accommodating nature of the staff enrich guests' experience, contributing to the hotel's welcoming atmosphere. However, some inconsistencies in service, such as rooms not being refreshed and information inaccuracies, have pointed to areas that could benefit from further attention. Despite these occasional issues, the prevailing sentiment is favorable, as staff interactions largely enhance the overall experience at the hotel.
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Accessible Hotel
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3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Located near the picturesque Lake Ray Hubbard, the Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG boasts a great area that appeals to guests with its accessibility and ease of access. The hotel is conveniently positioned right by the expressway, providing straightforward navigation to various destinations. Visitors appreciate the clean and safe environment that the location offers, making it a comfortable choice for travelers. The hotel's proximity to the lake adds an extra charm to the area, allowing guests to enjoy a tranquil setting while being close enough to explore other attractions. With plenty of parking available, the site ensures a hassle-free experience for those traveling by car.
The breakfast at the Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG generally receives positive feedback from guests, who frequently describe it as good, fresh, and even excellent. Many appreciate the complimentary aspect of the breakfast and note its deliciousness. While the majority of reviews highlight satisfaction with the morning meal, a few guests implied it did not fully meet their expectations in terms of quality, particularly when it came to certain items meant to be filling. Nonetheless, the overall impression of the breakfast experience is favorable, with several guests also noting the positive contributions of the morning staff.
Rooms at the Holiday Inn Express & Suites Garland E - Lake Hubbard I30 offer a mix of comfort and spaciousness, often highlighted by guests. Many appreciate the beautiful setup and the opportunity to enjoy picturesque views of the lake from their windows. The rooms are noted for their cleanliness and comfort, with ceiling fans being a pleasant addition, enhancing the overall experience. Despite these strengths, there are occasional hiccups such as stale odors and maintenance issues, like separated headboards and previous occupancies. Some guests have experienced discrepancies in room allocation, such as being assigned a different room type than booked, and minor amenities like hand soap were missing at times. Although there are minor setbacks, the positive aspects of the rooms stand out, making a stay enjoyable for many.
The reviews for the Holiday Inn Express & Suites Garland E - Lake Hubbard I30 present a mixed picture, with cleanliness appearing as a frequent concern among guests. While the cleaning staff are recognized for their friendliness, several guests noted issues with the cleanliness of their rooms and the hotel's facilities. Common problems included unclean bathrooms, dirty showers, and hair found in tubs that hadn't been used yet. Some guests encountered unpleasant smells in their rooms, believed to be from previous occupants. Others noted stained couches, dirty fridges, and linens that were not sufficiently clean. Additionally, the pool seemed to be a notable concern, as it was closed at times or had algae when open. The restroom on the first floor also received criticism for unpleasant odors. The entrance also faced remarks for needing routine maintenance like sweeping. Overall, while the staff received positive mentions, the hotel appears to struggle in meeting cleanliness expectations.
Holiday Inn Express & Suites Garland E - Lake Hubbard I30 appears to have a mixed reputation regarding its staff, with several positive experiences highlighted by guests. Many reviewers noted the friendliness and helpfulness of the staff, particularly appreciating Lexy's welcoming demeanor upon arrival. Professionalism and friendliness were recurring themes, with guests acknowledging the staff's accommodating nature and good customer service from the desk agents.
However, some reviews point to inconsistencies in service. While many guests felt supported and valued, others faced situations where the staff were not as welcoming or proactive. Instances of rooms not being refreshed and inaccurate information regarding room reservations were mentioned, suggesting areas for improvement. Despite these issues, the overall sentiment leans towards a positive interaction with staff, contributing to the hotel’s welcoming atmosphere.
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However, some reviews point to inconsistencies in service. While many guests felt supported and valued, others faced situations where the staff were not as welcoming or proactive. Instances of rooms not being refreshed and inaccurate information regarding room reservations were mentioned, suggesting areas for improvement. Despite these issues, the overall sentiment leans towards a positive interaction with staff, contributing to the hotel’s welcoming atmosphere.
Yes, Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG.
No, Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG.
Yes, Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG has a gym.
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