4-Star HotelSummary of reviews related to the '4 Star' categoryAxolute Comfort Hotel Como-Cantù appears to fall short of the expectations set by its advertised four-star rating. Guests frequently note that the facilities and services provided do not align with those typically associated with a four-star establishment. The overall quality is described as closer to a three-star with some even suggesting it feels more like a two-star hotel.
One of the most common criticisms focuses on the outdated nature of the hotel with multiple reviewers mentioning that it has not been well-maintained since its renovation several years ago. Reports of broken showers and toilets further underscore concerns about its upkeep. Additionally, the breakfast offerings are particularly singled out as not meeting the standards expected of a four-star hotel.
While some positive experiences may have been noted, the consensus leans heavily towards disappointment. Guests imply that the pricing reflects a four-star hotel status, which contrasts sharply with their experiences of the hotel's actual conditions and services. This misalignment between cost and quality underscores the recurring sentiment that Axolute Comfort Hotel Como-Cantù does not live up to its four-star classification and needs reassessment.
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