Best Western Gateway Grand
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Summary of reviewsThe Best Western Gateway Grand in Gainesville is highly regarded for its strategic location, cleanliness, and exceptional service, making it a preferred choice for various travelers, including families and business guests. Positioned conveniently near I-75, the hotel offers easy access to local attractions and amenities while maintaining a peaceful, tucked-away charm. The serene surroundings and spacious back yard are particularly favorable for pet owners, providing ample space for relaxation and outdoor activity.
Guests consistently praise the breakfast service, which stands out for its quality and variety, with made-to-order omelets as a highlight. The on-site restaurant, The Gator Den, enhances the dining experience with good value offerings, including burgers, salads, and chicken wings, often enjoyed in the vibrant atmosphere of the sports bar. Although the food selection can be limited, the friendly service, such as that offered by server Jessie, makes dining a pleasant and accommodating experience.
Rooms at the Best Western Gateway Grand are frequently noted for their spaciousness and comfort. Cleanliness is a consistent compliment, with visitors appreciating the quiet ambiance and well-maintained amenities. The hotel's staff is exceptional, receiving high praise for their friendliness, professionalism, and dedication to providing a welcoming atmosphere and efficient service, making guests feel valued and well-cared-for.
Additional facilities such as the gym and pool area contribute positively to the guest experience. The gym, while small, is well-kept and functional, and the pool area is admired for its beauty and inviting atmosphere, complete with a hot tub and expansive pool deck. This makes the hotel a favored spot for families, especially given its family-friendly amenities like the inviting pool and pet-friendly policy.
Parking is ample and convenient, enhancing the overall accessibility of the hotel. Guests appreciate the ease of parking larger vehicles and the sense of security provided by nighttime patrols. The hotel is recognized for providing a clean and safe environment with well-kept facilities, contributing to a reliable and restful stay.
Overall, Best Western Gateway Grand offers a solid three-star hotel experience with excellent value for money. The welcoming ambiance, attentive staff, comfortable beds, and thoughtful amenities make it a hidden gem for travelers seeking comfort and convenience whether for business or leisure.
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Guests consistently praise the breakfast service, which stands out for its quality and variety, with made-to-order omelets as a highlight. The on-site restaurant, The Gator Den, enhances the dining experience with good value offerings, including burgers, salads, and chicken wings, often enjoyed in the vibrant atmosphere of the sports bar. Although the food selection can be limited, the friendly service, such as that offered by server Jessie, makes dining a pleasant and accommodating experience.
Rooms at the Best Western Gateway Grand are frequently noted for their spaciousness and comfort. Cleanliness is a consistent compliment, with visitors appreciating the quiet ambiance and well-maintained amenities. The hotel's staff is exceptional, receiving high praise for their friendliness, professionalism, and dedication to providing a welcoming atmosphere and efficient service, making guests feel valued and well-cared-for.
Additional facilities such as the gym and pool area contribute positively to the guest experience. The gym, while small, is well-kept and functional, and the pool area is admired for its beauty and inviting atmosphere, complete with a hot tub and expansive pool deck. This makes the hotel a favored spot for families, especially given its family-friendly amenities like the inviting pool and pet-friendly policy.
Parking is ample and convenient, enhancing the overall accessibility of the hotel. Guests appreciate the ease of parking larger vehicles and the sense of security provided by nighttime patrols. The hotel is recognized for providing a clean and safe environment with well-kept facilities, contributing to a reliable and restful stay.
Overall, Best Western Gateway Grand offers a solid three-star hotel experience with excellent value for money. The welcoming ambiance, attentive staff, comfortable beds, and thoughtful amenities make it a hidden gem for travelers seeking comfort and convenience whether for business or leisure.
Hotel for Honeymoon
Known for its 'Grand Hot Tub Suites' specifically designed for romantic getaways, these suites feature a spacious hot tub, luxurious king bed, and a separate living area, offering a dedicated space for relaxation and intimacy.
Family Friendly Hotel
The Best Western Gateway Grand provides a comfortable stay with amenities such as a pool and on-site dining. Its location offers easy access to local attractions, making it a convenient choice for families exploring Gainesville.
What percentage of your guests are families? Under 50%
Family-Friendly room types:
Connecting rooms (with intermediate door). Number: 22
Quad rooms. Number: 65
Please suggest which room type a family with one child should choose and where the child will sleep:
double/double
Show more...double/double
Dog Friendly Hotel
This hotel welcomes two pets of any size for an additional fee. There is a designated pet relief area on the property. Well-behaved pets may be left unattended in the room if a cell number is provided to the front desk.
Hotel with Swimming Pool
The hotel features a pool and has consistently high ratings. It also provides complimentary breakfast, which adds value for guests.
Outdoor Pool
Name of the pool: Hotel Pool
Location of the pool: Outdoor pool
Pool minimum depth: 3 ft
Show more...Business Hotel
The hotel caters to business travelers with amenities including free Wi-Fi, a complimentary hot breakfast buffet, and fax/copier services. It offers over 8,000 sq. ft. of event space that can accommodate up to 300 people and provides professional meeting planners and on-site catering.
Hotel with Parking
Offers ample parking space and is well-maintained, providing a secure and convenient parking experience. Its location also provides easy access to major roads.
Accessible Hotel
This hotel offers wheelchair accessible accommodations which are ADA Compliant. Public space accessible features include accessible parking spaces (car and van) with appropriate access aisles, an accessible route to enter the hotel, an accessible lobby entrance door, and an accessible reception desk.
Hotel with Gym
This hotel provides a fitness center for guests to use. Guests can maintain their workout routines while traveling.
Size of the gym: 37 m2 (400 ft2)
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Cost for using the gym: Free for guests
Show more...3-Star Hotel
The Best Western Gateway Grand stands out with its comprehensive amenities and reliable service. Guests can enjoy a complimentary hot breakfast, free parking, and a well-equipped fitness center.
Hotel where Extra Health & Safety Measures Have Been Taken
Best Western has expanded its I Care Clean program with We Care Clean, based on guidance from CDC, OSHA, EPA, and Health Canada. This hotel likely implements these enhanced cleaning and safety measures. It offers a focus on guest and employee safety.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
No
Show more...No
Hotel with Outdoor Pool
This hotel offers a large outdoor pool and sunbathing area, ideal for relaxation. The pool area is well-maintained and provides ample seating for guests.
Hotel with Rooms With Jacuzzi / Hot-tub
Guest Reviews
The Best Western Gateway Grand is perfectly positioned for travelers seeking a blend of accessibility and tranquility. Situated just off I-75, the hotel offers effortless access to major thoroughfares, making it a prime choice for those on long journeys or looking for a convenient overnight stop. This location provides a quiet, safe atmosphere, allowing guests to unwind without the hustle and bustle of downtown traffic. The hotel is strategically placed near a range of attractions, shopping venues, and Santa Fe College, making it easy to reach various destinations. Despite being close to the highway, it retains a peaceful, tucked-away charm with an expansive back yard, perfect for pet owners seeking outdoor convenience. The property's proximity to local amenities, including nearby restaurants and a Publix market, enhances its appeal. Guests appreciate the blend of modern convenience and serene surroundings, complemented by clean, comfortable accommodations and included perks such as breakfast, making it a standout option in the Gainesville area.
Visitors to the Best Western Gateway Grand frequently highlight breakfast as a standout feature of their stay. The breakfast service is praised for its excellent quality and variety, showcasing an impressive selection that caters to diverse tastes. Guests appreciate the many options available, including eggs, sausage, grits, pastries, and waffles, but it’s the made-to-order omelet bar that often steals the show. This personalized touch adds a level of delight and uniqueness that sets the experience above typical hotel breakfasts. The fair and organized setup, alongside pleasant staff, contributes to a satisfying start to the day. While a few noted the need for more variety, particularly in fresh fruit, the overall consensus is that the breakfast is fresh, enjoyable, and a highlight for many visitors.
The dining experience at Best Western Gateway Grand in Gainesville consistently leaves guests satisfied, thanks to the convenient on-site restaurant, The Gator Den. This establishment is noted for its good value and quality food offerings, making it a popular choice for dinner after a long day of activities. While the selection of food is somewhat limited, it still manages to cater to a variety of tastes with tasty options such as cooked-to-order omelets for breakfast, delicious burgers, and highly praised salads and chicken wings for dinner. The sports bar is also a highlight, noted for its lively atmosphere and specials that enhance the dining experience. Despite the lack of internal access and occasional difficulty with room service, the attached restaurant is a major plus, allowing guests to easily grab a meal to enjoy in the comfort of their rooms. With favorable mentions of friendly service, exemplified by Jessie, the server, and the added convenience of the bar, the dining experience at the Best Western Gateway Grand is both enjoyable and accommodating.
The Best Western Gateway Grand offers a solid choice for travelers with its spacious and comfortable rooms. Many reviews highlight the standout feature of room size, providing ample space for relaxation and work. Cleanliness is generally well-regarded, with rooms often described as clean, and the beds lauded for their comfort. Visitors appreciate the quiet ambiance and the convenience of amenities such as refrigerators and microwaves. Although some guests noted the decor as slightly dated, the overall condition of the rooms received positive feedback for being in excellent shape. Staff interactions are frequently praised, contributing to a pleasant stay.
There are minor areas to consider, such as instances of musty smells or dust in some rooms, and occasional maintenance issues like overly firm mattresses or malfunctioning air conditioners. However, these do not detract significantly from the positive aspects, as many guests find the accommodations to align with their expectations based on hotel images. With a clean facility and responsive service, the hotel positions itself as a reliable option for a comfortable and reasonably priced stay.
At the Best Western Gateway Grand, guests frequently highlight the comfortable and cozy nature of the beds, contributing significantly to a restful night’s sleep. Comments consistently affirm that while some mattresses had minor critiques, the majority of visitors enjoyed a well-cushioned experience, with many describing their beds as very comfortable. The hotel also receives praise for its selection of soft and comfortable pillows, enhancing the overall sleep quality. Despite a few instances where the beds were perceived as too firm or old, the general perception leans towards comfort and satisfaction due to the well-maintained bedding. Furthermore, guests appreciated the courteous staff and the delightful breakfast offered, making their stay pleasant beyond just the sleeping arrangements. Overall, the hotel delivers a relaxing and welcoming atmosphere, although improvements in bed maintenance could further enhance the guest experience.
The Best Western Gateway Grand has garnered praise for its cleanliness and well-kept facilities, making it a reliable choice for travelers seeking comfortable accommodations. Guests frequently highlight the clean and spacious rooms, which are complemented by comfortable beds, ensuring a restful stay. The property, both inside and out, is noted for its meticulous upkeep and appealing presentation. The friendly and efficient staff further enhance the experience, contributing to a welcoming atmosphere.
Breakfast receives positive mentions, adding value to the stay with its good selection. The hotel also benefits from a convenient location, making it accessible for guests. Despite some isolated issues involving housekeeping, most visitors appreciate the overall cleanliness and well-maintained condition of the hotel. The exterior presentation and inviting lobby contribute to a favorable first impression, setting the tone for a pleasant stay. Whether for a quick stopover or a more extended visit, the hotel offers consistent quality, making it a preferred choice for many returning guests.
The reviews for the Best Western Gateway Grand highlight the exceptional quality of the hotel's staff. Words like friendly, accommodating, helpful, and professional are recurrent throughout the comments. Guests frequently commend the staff's ability to efficiently address any issues and ensure a welcoming atmosphere. Whether at the front desk, housekeeping, or breakfast service, the team consistently goes above and beyond to meet guests’ needs. Specific staff members like Howard, Arianna, and others have been mentioned for their excellent customer service. Many guests also appreciate the cleanliness of the rooms and the enjoyable breakfast, which contributes to the overall positive experiences at the hotel. The hotel's pet-friendly policy further enhances the warmth and friendliness extended to both guests and their furry companions. Despite a couple of isolated incidents, the staff's dedication to customer satisfaction leaves a lasting impression, making the stay at Best Western Gateway Grand a pleasant and memorable experience for many visitors.
The gym at the Best Western Gateway Grand is generally well-regarded by guests. Descriptions praise it as a good fitness center, with some noting that the exercise room is particularly nice and well-kept, despite its relatively small size. Visitors appreciate the spaciousness of the gym area, highlighting it as a real workout space, which is often not the case at many other hotels. While there are mentions of maintenance issues, such as treadmills not working properly, the fitness area overall receives positive feedback for its functionality and cleanliness.
The pool area at Best Western Gateway Grand is widely praised for its beauty and inviting atmosphere. Guests frequently mention the attractive pool and hot tub amenities that enhance their stay, with many appreciating the expansive pool deck surrounded by plenty of seating and shaded areas. The inclusion of cabanas and a stunning patio adds to the allure, making it a favored spot for families and kids. Many reviews highlight the cleanliness and maintenance of the pool facilities, noting the hot tub as a standout feature. Although the pool has occasionally been under maintenance, when operational, it leaves a lasting impression with its picturesque setting, perfectly mirroring the promotional pictures. Its proximity to The Gator Den and a beautiful view from the facility's glass windows further enhances the experience. Overall, the pool area is a significant draw for guests, contributing positively to the overall travel experience at the hotel.
At the Best Western Gateway Grand, guests frequently commend the hotel for its ample and convenient parking options. The large parking lot offers free parking on site, which many have found accommodating and easy to navigate. Its strategic location near I-75 makes it an ideal choice for travelers, providing not only easy access to the highway but also a sense of security with nighttime security in the parking area. Several guests have noted the ability to park larger vehicles, like trucks and travel trailers, with ease, thanks to the event center parking lot. Overall, the parking experience at this hotel is largely viewed as a positive aspect of the stay, contributing to its reputation for convenience and accessibility in a quiet, strategically located setting.
Nestled near popular attractions, the Best Western Gateway Grand stands out not only for its affordability but also for its exceptional service and family-friendly amenities. Visitors are consistently impressed by the spacious accommodations, especially the family suite that easily accommodates larger groups. The inviting pool area is a highlight, offering ample space to relax without feeling crowded. Families traveling with pets appreciate the welcoming policy that allows well-behaved dogs for a nominal fee, making it a hassle-free experience for those journeying with their furry companions. The hotel's clean and safe environment, coupled with the helpful and friendly staff, particularly at the front desk, enhances the overall guest experience. With its strategic location and value-added offerings, Best Western Gateway Grand proves to be an ideal stopover for those traveling with family between Tennessee and Miami.
Best Western Gateway Grand offers a solid, mid-range hotel experience, featuring a reasonable breakfast and positioned as a great value-for-money option, particularly during busy periods. While some areas, such as the carpets, reveal the hotel's age, the overall cleanliness is commendable, surpassing expectations for the brand. The exterior presents a pleasant appearance, and the kind, attentive staff significantly enhance the guest experience. Despite needing some updates, the level of service provided consistently compensates for these shortcomings, making the property a hidden gem for travelers. Overall, most aspects of the stay leave guests satisfied with their choice.
The Best Western Gateway Grand offers an appealing experience for guests seeking relaxation, primarily with its jacuzzi and hot tub amenities. Many visitors have praised the hotel's nice jacuzzi, highlighting it as a delightful feature, especially when accompanied by a king-sized bed for a comfortable stay. Several guests have enjoyed the outdoor hot tub, appreciating its warm temperature and the relaxing environment it provides around the pool area. The pool and hot tub are often described as clean, inviting, and operational, contributing to a relaxing atmosphere that many guests favor.
However, some encountered issues with the hot tub not functioning or its jets not working correctly, leading to disappointment. Despite these setbacks, the friendly staff often contribute positively to the overall guest experience. Those traveling with pets also find the hotel accommodating, with ample space for their dogs to play. In summary, while experiences with the hot tub vary, the jacuzzi in the room and overall ambiance often leave guests pleasantly content.
Nestled conveniently near the I-75, Best Western Gateway Grand stands out as an excellent choice for business travelers seeking comfort and convenience outside Gainesville. The hotel's overall ambiance, characterized by a big, well-appointed lobby, provides a welcoming atmosphere for weary travelers. The professional and friendly staff ensure a seamless experience with easy check-in and check-out processes.
The on-site dining options, including a restaurant and sports grill, offer a delightful experience with great food and drinks at reasonable prices. The breakfast service exceeds expectations, featuring an omelette station that adds a special touch to the morning routine. For guests staying overnight or looking to unwind after a long day, the separate restaurant bar adds convenience, eliminating the need to venture off-site for a satisfying meal.
While the business center is currently non-operational, guests can rely on the helpful hotel staff, particularly the highly praised Asia at the front desk, to assist with any pressing needs. Despite this minor inconvenience, the hotel manages to maintain its charm with its attractive exterior and functionality.
Overall, Best Western Gateway Grand is a commendable option for travelers, offering a combination of great location, excellent dining, and superior service, ideal for a short business stay.
Located in a prime spot with easy access to nearby attractions like Ben Hill Griffin Stadium, Best Western Gateway Grand is a go-to for travelers with pets. Guests appreciate the hotel's commitment to pet-friendliness, highlighting the expansive grounds as a standout feature for their furry companions. The property offers large, grassy areas and designated spots for dogs, complete with convenient access to waste bags. The presence of a clean and safe environment is noted, with guests often citing how well-kept and beautifully landscaped the premises are, despite the allowance of pets. Staff receive praise for their welcoming attitude and attentiveness, making patrons and their pets feel at home. With reasonable fees for pets and the convenience of features like ground floor rooms upon request, the hotel strikes a balance between accommodating needs and maintaining quality. Offering an included breakfast and easy outdoor access, the hotel impresses both two-legged and four-legged visitors alike, making pet travel more manageable and enjoyable.
Location Show Map
Location
Breakfast
Dinner
Rooms
There are minor areas to consider, such as instances of musty smells or dust in some rooms, and occasional maintenance issues like overly firm mattresses or malfunctioning air conditioners. However, these do not detract significantly from the positive aspects, as many guests find the accommodations to align with their expectations based on hotel images. With a clean facility and responsive service, the hotel positions itself as a reliable option for a comfortable and reasonably priced stay.
Beds
Cleanliness
Breakfast receives positive mentions, adding value to the stay with its good selection. The hotel also benefits from a convenient location, making it accessible for guests. Despite some isolated issues involving housekeeping, most visitors appreciate the overall cleanliness and well-maintained condition of the hotel. The exterior presentation and inviting lobby contribute to a favorable first impression, setting the tone for a pleasant stay. Whether for a quick stopover or a more extended visit, the hotel offers consistent quality, making it a preferred choice for many returning guests.
Staff
Gym
Pool
Parking
Family
3 Star
Rooms with Jacuzzi / Hot-Tub
However, some encountered issues with the hot tub not functioning or its jets not working correctly, leading to disappointment. Despite these setbacks, the friendly staff often contribute positively to the overall guest experience. Those traveling with pets also find the hotel accommodating, with ample space for their dogs to play. In summary, while experiences with the hot tub vary, the jacuzzi in the room and overall ambiance often leave guests pleasantly content.
Business
The on-site dining options, including a restaurant and sports grill, offer a delightful experience with great food and drinks at reasonable prices. The breakfast service exceeds expectations, featuring an omelette station that adds a special touch to the morning routine. For guests staying overnight or looking to unwind after a long day, the separate restaurant bar adds convenience, eliminating the need to venture off-site for a satisfying meal.
While the business center is currently non-operational, guests can rely on the helpful hotel staff, particularly the highly praised Asia at the front desk, to assist with any pressing needs. Despite this minor inconvenience, the hotel manages to maintain its charm with its attractive exterior and functionality.
Overall, Best Western Gateway Grand is a commendable option for travelers, offering a combination of great location, excellent dining, and superior service, ideal for a short business stay.
Dog Friendly
Yes, Best Western Gateway Grand has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Best Western Gateway Grand.
Yes, Best Western Gateway Grand welcomes dogs.
Yes, parking facilities are available at Best Western Gateway Grand.
Yes, Best Western Gateway Grand has a gym. For more information, read the answers to the Gym questionnaire
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