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Summary of reviewsMogale Royal Gardens is well-regarded for its tranquil setting and proximity to the Mall of the North, offering guests a peaceful escape from urban life. The hotel's exteriors are visually appealing with well-maintained grounds that match the online images, creating a serene and secure atmosphere. However, guests should be prepared for some navigational challenges due to poorly marked gravel roads and confusing directions that can make the journey to the property somewhat difficult.
Breakfast at Mogale Royal Gardens stands out for its quality, taste and presentation, frequently described as amazing and delicious. The friendly chefs enhance the dining experience, although service can sometimes be slow and guests have suggested that a greater variety of options would be beneficial.
The rooms at Mogale Royal Gardens receive mixed reviews. Positively, guests appreciate the spaciousness, cleanliness and well-maintained decor, especially for romantic occasions. The rooms are equipped with useful amenities like fridges and a variety of TV channels and the bedding is often highlighted for its comfort. However, some maintenance issues have been reported, including non-functional air conditioners, weak toilets and occasional cleanliness lapses. Others mentioned specific problems such as broken furniture, ants and remnants of previous occupants. Despite these drawbacks, the general cleanliness and spaciousness are praised.
Cleanliness across the property is noted positively with well-kept outdoor areas like the pool and yard contributing to a relaxing atmosphere. The reception is often described as welcoming, enhancing the overall experience. Nevertheless, isolated issues with room cleanliness such as dirty showers and insufficient towel changes have been reported.
The staff at Mogale Royal Gardens receive high praise for their friendliness, responsiveness and excellent service. The receptionists, chefs and owners are frequently commended for their helpful and accommodating nature, significantly contributing to a pleasant stay.
Wi-Fi connectivity is an area needing improvement with guests reporting weak signals and frequent disconnections, especially in the rooms. The service is more reliable closer to the reception area, though power outages can further affect connectivity.
Beds at Mogale Royal Gardens are generally comfortable, providing a good night's sleep for most guests. The quality of bedding is often highlighted, though some guests experienced issues with noise and cleanliness, including isolated mentions of bed bugs. Overall, most visitors can anticipate a comfortable stay.
In summary, Mogale Royal Gardens offers a predominantly positive experience with commendations for its serene location, quality breakfast, friendly staff and spacious rooms. Some areas require attention, particularly room maintenance and Wi-Fi connectivity, but the overall experience remains favorable for most guests.
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