7,258,491 hotelsin 60 categories
Hotels with Swimming Pool and Spa in Frunze
28 HOTELS IN AND AROUND FRUNZERanking can be influenced by the commissions we receive.20 hotels nearby!
$
Info
Summary of reviews
Janblue Hotel offers a tranquil and cozy retreat, situated away from the city's hustle and bustle but conveniently close to essential services like shops, restaurants and a supermarket. Its proximity to Almaty Airport and the train station makes it ideal for travelers in transit. While the hotel is 20 minutes from downtown Almaty, its serene setting and good transportation links make it a practical choice for many.
The hotel receives mixed feedback on breakfast, though many appreciate the delicious and diverse offerings. The restaurant serves well-cooked meals with stylish presentation and room service is efficient, offering large portions and reasonable prices. The spacious rooms are noted for their cleanliness, though some areas are in need of renovation. Guests appreciate the quiet environment and effective air conditioning.
Cleanliness is a standout feature with the hotel consistently described as clean and well-maintained. The staff is frequently praised for their friendliness and professionalism, enhancing the overall guest experience.
The hotel offers free Wi-Fi, though the quality can be inconsistent. Spa facilities, including a sauna, hammam and pool, are appreciated despite some guests finding the spa area small or mediocre. The gym is generally well-received, offering good quality facilities.
The hotel’s pool, while small, is a nice bonus, particularly when well-maintained. On-site parking is convenient and free, contributing to a hassle-free experience for those arriving by car. Janblue Hotel is also family-friendly with amenities like a playground and quiet, spacious rooms catering to families.
Guests find the beds to be mostly comfortable and clean, although some issues with creakiness and firmness were noted. Despite some minor shortcomings, Janblue Hotel delivers a commendable experience, especially given its three-star rating, offering solid amenities and an excellent price-quality ratio.
The hotel receives mixed feedback on breakfast, though many appreciate the delicious and diverse offerings. The restaurant serves well-cooked meals with stylish presentation and room service is efficient, offering large portions and reasonable prices. The spacious rooms are noted for their cleanliness, though some areas are in need of renovation. Guests appreciate the quiet environment and effective air conditioning.
Cleanliness is a standout feature with the hotel consistently described as clean and well-maintained. The staff is frequently praised for their friendliness and professionalism, enhancing the overall guest experience.
The hotel offers free Wi-Fi, though the quality can be inconsistent. Spa facilities, including a sauna, hammam and pool, are appreciated despite some guests finding the spa area small or mediocre. The gym is generally well-received, offering good quality facilities.
The hotel’s pool, while small, is a nice bonus, particularly when well-maintained. On-site parking is convenient and free, contributing to a hassle-free experience for those arriving by car. Janblue Hotel is also family-friendly with amenities like a playground and quiet, spacious rooms catering to families.
Guests find the beds to be mostly comfortable and clean, although some issues with creakiness and firmness were noted. Despite some minor shortcomings, Janblue Hotel delivers a commendable experience, especially given its three-star rating, offering solid amenities and an excellent price-quality ratio.
Categories
Pool
Indoor Pool
Spa
Family
$
Info
Summary of reviews
Saraishyq Hotel is a well-regarded option for travelers seeking comfort and convenience in a tranquil setting. Located in a peaceful, residential area not far from the airport, the hotel offers easy access to a range of necessities, such as pharmacies, restaurants and shops. The complimentary airport transfer service significantly adds to its appeal. While it is a bit removed from the city center, accessible transportation options mitigate this drawback, making it a cozy retreat for families and those who prefer to escape the city's hustle.
Breakfast at Saraishyq Hotel receives mostly positive reviews with guests praising the delicious and varied buffet that includes Kazakh delicacies. Fresh omelettes, fruits, pastries and porridge are commonly noted as highlights. Despite minor criticisms about limited variety over multiple days and occasional cold food, the overall dining experience starts guests' days on a high note.
Dinner options also receive praise, particularly the quality and affordability of the food. Guests enjoy the convenience of room service, as well as the comfortable ambiance of the restaurant. Although some desire more menu variety, the positive aspects, such as reasonable prices and fresh ingredients, outweigh these concerns.
The hotel rooms are described as spacious, clean and comfortable with a rustic charm that many find appealing. The beds are noted for their comfort and rooms come equipped with amenities like refrigerators and TVs. While some rooms show signs of wear or require minor repairs, the overall experience is largely positive.
Cleanliness is another strong point with guests frequently commenting on the well-maintained rooms and public spaces. However, occasional lapses in housekeeping standards are noted, indicating a need for more consistent upkeep.
The staff at Saraishyq Hotel receive widespread acclaim for their friendliness and helpfulness. Many guests specifically mention the courteous and professional service provided by the receptionists and other hotel employees, contributing significantly to a welcoming atmosphere. Despite a few instances of inconsistent service, the general sentiment towards the staff is overwhelmingly positive.
WiFi connectivity is generally reliable with guests appreciating the 100 Mbps high-speed internet. Although a few isolated complaints about unstable connections and buffering issues exist, the WiFi service is mostly sufficient for travelers.
The hotel's spa and fitness facilities are highlights for many guests with the outdoor heated pool, sauna and gym receiving positive feedback. The spa's inviting ambiance and quality amenities enhance the relaxation experience. However, occasional maintenance issues and closures are noted.
The pool area is another standout feature with its clean, heated water and ample sunbeds and umbrellas. Various pool options, including separate areas for children and adults, contribute to a relaxing stay. Minor issues, such as leaves in the pool or late pool hours, do not significantly detract from the positive reviews.
Ample parking and a well-organized free airport shuttle service round out the hotel's amenities, making it convenient for those driving or arriving by plane.
In summary, Saraishyq Hotel offers a comfortable, family-friendly stay with a range of amenities that cater to various needs. Despite minor drawbacks, its peaceful location, friendly staff and quality facilities make it a solid choice for travelers.
Breakfast at Saraishyq Hotel receives mostly positive reviews with guests praising the delicious and varied buffet that includes Kazakh delicacies. Fresh omelettes, fruits, pastries and porridge are commonly noted as highlights. Despite minor criticisms about limited variety over multiple days and occasional cold food, the overall dining experience starts guests' days on a high note.
Dinner options also receive praise, particularly the quality and affordability of the food. Guests enjoy the convenience of room service, as well as the comfortable ambiance of the restaurant. Although some desire more menu variety, the positive aspects, such as reasonable prices and fresh ingredients, outweigh these concerns.
The hotel rooms are described as spacious, clean and comfortable with a rustic charm that many find appealing. The beds are noted for their comfort and rooms come equipped with amenities like refrigerators and TVs. While some rooms show signs of wear or require minor repairs, the overall experience is largely positive.
Cleanliness is another strong point with guests frequently commenting on the well-maintained rooms and public spaces. However, occasional lapses in housekeeping standards are noted, indicating a need for more consistent upkeep.
The staff at Saraishyq Hotel receive widespread acclaim for their friendliness and helpfulness. Many guests specifically mention the courteous and professional service provided by the receptionists and other hotel employees, contributing significantly to a welcoming atmosphere. Despite a few instances of inconsistent service, the general sentiment towards the staff is overwhelmingly positive.
WiFi connectivity is generally reliable with guests appreciating the 100 Mbps high-speed internet. Although a few isolated complaints about unstable connections and buffering issues exist, the WiFi service is mostly sufficient for travelers.
The hotel's spa and fitness facilities are highlights for many guests with the outdoor heated pool, sauna and gym receiving positive feedback. The spa's inviting ambiance and quality amenities enhance the relaxation experience. However, occasional maintenance issues and closures are noted.
The pool area is another standout feature with its clean, heated water and ample sunbeds and umbrellas. Various pool options, including separate areas for children and adults, contribute to a relaxing stay. Minor issues, such as leaves in the pool or late pool hours, do not significantly detract from the positive reviews.
Ample parking and a well-organized free airport shuttle service round out the hotel's amenities, making it convenient for those driving or arriving by plane.
In summary, Saraishyq Hotel offers a comfortable, family-friendly stay with a range of amenities that cater to various needs. Despite minor drawbacks, its peaceful location, friendly staff and quality facilities make it a solid choice for travelers.
Categories
Pool
Heated Pool
Outdoor Pool
Spa
Honeymoon
$
Info
Categories
Pool
Heated Pool
Indoor Pool
Spa
Family
$
Info
Summary of reviews
Hotel Kezdesu has garnered varying feedback across several categories, though positive aspects do stand out.
The hotel's location, while not centrally situated, offers convenient public transportation options, such as Bus route 208 to Almaty 2 railway station. The residential neighborhood features nearby amenities like a grocery store, hardware store and Glamur cafe, making it practical for some guests despite its distance from the city center.
Room quality appears somewhat mixed. Positively noted for cleanliness and the comfort of individual bedside tables and chairs, the rooms are generally small and best suited for short stays. The nearby affordable and tasty cafe adds a convenient dining option. However, issues such as outdated bathrooms, smoky and dirty conditions and noise disturbances due to high audibility warrant consideration.
Cleanliness reviews show disparity; some guests found the rooms clean and cozy, valuing the quiet ambiance. Nonetheless, there were consistent complaints about housekeeping lapses, including dirty floors and unchanged bathroom fixtures, alongside worn-out beds and cold temperatures detracting from the overall comfort.
Staff at Hotel Kezdesu generally receive favorable mentions for their politeness and friendliness. The reception team, in particular, is highlighted for their pleasant demeanor and flexibility with check-in times, contributing to a welcoming atmosphere. Nonetheless, a few guests noted communication issues and instances of unhelpful behavior, pointing to occasional inconsistencies in service quality.
Overall, Hotel Kezdesu offers a stay defined by its functional amenities and friendly staff, although the basic room offerings and inconsistent cleanliness might limit the experience for some visitors.
The hotel's location, while not centrally situated, offers convenient public transportation options, such as Bus route 208 to Almaty 2 railway station. The residential neighborhood features nearby amenities like a grocery store, hardware store and Glamur cafe, making it practical for some guests despite its distance from the city center.
Room quality appears somewhat mixed. Positively noted for cleanliness and the comfort of individual bedside tables and chairs, the rooms are generally small and best suited for short stays. The nearby affordable and tasty cafe adds a convenient dining option. However, issues such as outdated bathrooms, smoky and dirty conditions and noise disturbances due to high audibility warrant consideration.
Cleanliness reviews show disparity; some guests found the rooms clean and cozy, valuing the quiet ambiance. Nonetheless, there were consistent complaints about housekeeping lapses, including dirty floors and unchanged bathroom fixtures, alongside worn-out beds and cold temperatures detracting from the overall comfort.
Staff at Hotel Kezdesu generally receive favorable mentions for their politeness and friendliness. The reception team, in particular, is highlighted for their pleasant demeanor and flexibility with check-in times, contributing to a welcoming atmosphere. Nonetheless, a few guests noted communication issues and instances of unhelpful behavior, pointing to occasional inconsistencies in service quality.
Overall, Hotel Kezdesu offers a stay defined by its functional amenities and friendly staff, although the basic room offerings and inconsistent cleanliness might limit the experience for some visitors.
Categories
Spa
Pool
Heated Pool
Indoor Pool
Cheap
$
Info
Categories
Spa
Pool
Indoor Pool
Parking
EV charging stations
$
Info
Categories
Spa
Pool
Indoor Pool
Free Wi-Fi
$
Info
Summary of reviews
Renion Park Hotel in Almaty is widely praised for its central yet tranquil location, making it an ideal choice for visitors keen to explore the city's key attractions such as Panfilov Park, Ascension Cathedral and Gorky Park. The convenience extends to nearby dining and shopping options, coupled with excellent public transport connectivity.
The hotel's breakfast is a standout feature, frequently highlighted for its variety, freshness and taste. The impressive and varied buffet caters to different preferences, although occasional critiques on limited vegan options and some hot beverages arise. Similarly, the in-house restaurant receives high commendation for its delicious European and Kazakh cuisine, cozy atmosphere and reasonable prices with special mentions for dishes like fish soup and salads.
Rooms at the hotel are often described as spacious, clean and comfortable with modern amenities like air conditioning, chic furnishings and well-equipped bathrooms. However, some reviews report maintenance issues such as thin walls leading to noise disturbances and occasional strange smells.
The hotel's cleanliness is another highly appreciated aspect with daily housekeeping maintaining tidy and fresh environments. Guests consistently note the staff's friendliness, helpfulness and professionalism, enhancing their stay with efficient and responsive service, fluency in English and assistance with local arrangements.
While the Wi-Fi service at Renion Park Hotel is generally stable, it has mixed reviews with certain areas experiencing slower speeds and weaker signals, calling for improvement in connectivity.
The spa, including a pool, sauna and hammam, is well-regarded for its cleanliness, modern facilities and inclusion in the room price, despite occasional maintenance hiccups. The gym, despite being small, is praised for its good-quality equipment and overall maintenance. The pool, albeit small, is clean and contributes positively to the overall wellness experience offered.
Ample and secure parking adds to the convenience for those traveling by car. Finally, the beds at Renion Park Hotel are generally described as comfortable, cozy and clean, aiding a restful stay for most guests, though some mention issues with mattress quality and bed size.
In summary, Renion Park Hotel stands out for its excellent location, commendable breakfast and dining options, spacious and clean rooms, friendly staff and a well-maintained spa and gym, making it a favored choice for many travelers despite minor areas for improvement.
The hotel's breakfast is a standout feature, frequently highlighted for its variety, freshness and taste. The impressive and varied buffet caters to different preferences, although occasional critiques on limited vegan options and some hot beverages arise. Similarly, the in-house restaurant receives high commendation for its delicious European and Kazakh cuisine, cozy atmosphere and reasonable prices with special mentions for dishes like fish soup and salads.
Rooms at the hotel are often described as spacious, clean and comfortable with modern amenities like air conditioning, chic furnishings and well-equipped bathrooms. However, some reviews report maintenance issues such as thin walls leading to noise disturbances and occasional strange smells.
The hotel's cleanliness is another highly appreciated aspect with daily housekeeping maintaining tidy and fresh environments. Guests consistently note the staff's friendliness, helpfulness and professionalism, enhancing their stay with efficient and responsive service, fluency in English and assistance with local arrangements.
While the Wi-Fi service at Renion Park Hotel is generally stable, it has mixed reviews with certain areas experiencing slower speeds and weaker signals, calling for improvement in connectivity.
The spa, including a pool, sauna and hammam, is well-regarded for its cleanliness, modern facilities and inclusion in the room price, despite occasional maintenance hiccups. The gym, despite being small, is praised for its good-quality equipment and overall maintenance. The pool, albeit small, is clean and contributes positively to the overall wellness experience offered.
Ample and secure parking adds to the convenience for those traveling by car. Finally, the beds at Renion Park Hotel are generally described as comfortable, cozy and clean, aiding a restful stay for most guests, though some mention issues with mattress quality and bed size.
In summary, Renion Park Hotel stands out for its excellent location, commendable breakfast and dining options, spacious and clean rooms, friendly staff and a well-maintained spa and gym, making it a favored choice for many travelers despite minor areas for improvement.
Categories
Pool
Indoor Pool
Spa
Honeymoon
$
Info
Summary of reviews
Hotel Kazzhol Almaty stands out for its prime location in the heart of Almaty’s vibrant city center, combining convenience and accessibility with a tranquil residential setting. Guests consistently praise its proximity to attractions, dining options, and shopping centers, making it an ideal choice for travelers. The hotel’s commitment to providing clean accommodations and excellent service further enhances its appeal, with English-speaking staff ensuring smooth communication for international visitors.
One of the highlights of the hotel is its breakfast offerings, which receive widespread acclaim for their diversity and taste. Guests appreciate the extensive and varied spread that caters to different dietary needs, although some noted a few dishes could be fresher. The overall breakfast experience is highly satisfying, with an ample buffet format that sets a delightful start for the day.
The rooms at Hotel Kazzhol Almaty are described as spacious, well-maintained, and comfortable, despite some reviewers noting the building's age. Cleanliness is a strong point, and the accommodations meet the expectations set by online descriptions. While updates could enhance some aspects, the rooms offer functionality and comfort, suitable for both leisure and business travelers.
Cleanliness throughout the hotel is generally praised, with guests commending the spotless rooms and facilities. While minor lapses in maintenance are occasionally reported, the overall consensus is positive. The staff’s outstanding service and friendliness are frequently highlighted, with guests appreciating their attentiveness and readiness to assist.
The Wi-Fi service is mostly reliable and fast, meeting guests’ needs with only occasional disruptions. The spa facilities, including a spacious pool and sauna, offer a family-friendly environment, though there are mentions of inconsistent cleanliness and availability. Despite this, the amenities contribute positively to the hotel’s offerings.
The pool, though not large, is a nice addition with clean and warm water, complemented by a gym and saunas. The comfortable beds and pillows are well-received, contributing to restful stays. Overall, the combination of location, service, and amenities makes Hotel Kazzhol Almaty a favored choice among travelers.
One of the highlights of the hotel is its breakfast offerings, which receive widespread acclaim for their diversity and taste. Guests appreciate the extensive and varied spread that caters to different dietary needs, although some noted a few dishes could be fresher. The overall breakfast experience is highly satisfying, with an ample buffet format that sets a delightful start for the day.
The rooms at Hotel Kazzhol Almaty are described as spacious, well-maintained, and comfortable, despite some reviewers noting the building's age. Cleanliness is a strong point, and the accommodations meet the expectations set by online descriptions. While updates could enhance some aspects, the rooms offer functionality and comfort, suitable for both leisure and business travelers.
Cleanliness throughout the hotel is generally praised, with guests commending the spotless rooms and facilities. While minor lapses in maintenance are occasionally reported, the overall consensus is positive. The staff’s outstanding service and friendliness are frequently highlighted, with guests appreciating their attentiveness and readiness to assist.
The Wi-Fi service is mostly reliable and fast, meeting guests’ needs with only occasional disruptions. The spa facilities, including a spacious pool and sauna, offer a family-friendly environment, though there are mentions of inconsistent cleanliness and availability. Despite this, the amenities contribute positively to the hotel’s offerings.
The pool, though not large, is a nice addition with clean and warm water, complemented by a gym and saunas. The comfortable beds and pillows are well-received, contributing to restful stays. Overall, the combination of location, service, and amenities makes Hotel Kazzhol Almaty a favored choice among travelers.
Categories
Pool
Indoor Pool
Spa
Sustainability Journey
$
Info
Categories
Spa
Pool
Indoor Pool
Family
$
Info
Categories
Spa
Pool
Indoor Pool
Family
$
Info
Summary of reviews
Ramada by Wyndham Almaty enjoys a favorable location near the city center, offering guests easy access to local attractions while providing picturesque views of nearby snowy mountains. Visitors appreciate the convenience of nearby urban amenities such as parks, shopping centers, and public transport.
Guests often highlight the spaciousness and comfort of the rooms, which cater to families and travelers desiring extra space. The friendly and helpful hotel staff are frequently praised for their service, enhancing the overall experience for guests. Despite some furnishings showing signs of age, the accommodations are clean and airy, contributing to a restful stay.
The breakfast at the hotel is generally well-received, offering a diverse and hearty spread with popular options like custom omelets and baked goods. However, some guests note the repetitive menu and occasional service delays. Nevertheless, the breakfast is often considered one of the highlights of the stay.
While the hotel's cleanliness is mostly satisfactory, there are instances of outdated facilities, particularly in the spa and pool, which some guests found lacking in maintenance and cleanliness. The spa offers commendable massage services and facilities like the hammam and sauna, although renovation could enhance the overall experience.
The hotel's Wi-Fi service, although occasionally inconsistent, generally provides a reliable connection for most online needs. Parking options are ample, contributing to a hassle-free experience for travelers with vehicles.
Though some beds and linens could use an update, the overall sleeping arrangement tends to provide comfort. Guests appreciate amenities such as blackout curtains and spacious beds, though pillow quality is mixed.
While marketed as a four-star hotel, some guests feel that the facilities and services fall short of this classification. The need for significant maintenance and updates is noted, with particular emphasis on aligning the overall guest experience with four-star expectations.
Ultimately, Ramada by Wyndham Almaty offers a combination of convenient location, spacious accommodations, and friendly service, making it a value choice for travelers seeking comfort and easy access to the city's experiences, despite areas needing improvement.
Guests often highlight the spaciousness and comfort of the rooms, which cater to families and travelers desiring extra space. The friendly and helpful hotel staff are frequently praised for their service, enhancing the overall experience for guests. Despite some furnishings showing signs of age, the accommodations are clean and airy, contributing to a restful stay.
The breakfast at the hotel is generally well-received, offering a diverse and hearty spread with popular options like custom omelets and baked goods. However, some guests note the repetitive menu and occasional service delays. Nevertheless, the breakfast is often considered one of the highlights of the stay.
While the hotel's cleanliness is mostly satisfactory, there are instances of outdated facilities, particularly in the spa and pool, which some guests found lacking in maintenance and cleanliness. The spa offers commendable massage services and facilities like the hammam and sauna, although renovation could enhance the overall experience.
The hotel's Wi-Fi service, although occasionally inconsistent, generally provides a reliable connection for most online needs. Parking options are ample, contributing to a hassle-free experience for travelers with vehicles.
Though some beds and linens could use an update, the overall sleeping arrangement tends to provide comfort. Guests appreciate amenities such as blackout curtains and spacious beds, though pillow quality is mixed.
While marketed as a four-star hotel, some guests feel that the facilities and services fall short of this classification. The need for significant maintenance and updates is noted, with particular emphasis on aligning the overall guest experience with four-star expectations.
Ultimately, Ramada by Wyndham Almaty offers a combination of convenient location, spacious accommodations, and friendly service, making it a value choice for travelers seeking comfort and easy access to the city's experiences, despite areas needing improvement.
Categories
Pool
Heated Pool
Indoor Pool
Spa
Sustainability Journey
$
Info
Summary of reviews
The Grand Tien Shan Hotel is highly regarded for its exceptional location in the heart of Almaty. Its prime position near Panfilov Park and key cultural landmarks makes it perfect for exploring the city on foot. Guests appreciate the convenient access to numerous restaurants, cafes, bars and nightlife, enhancing their overall experience.
The hotel’s interior is beautifully decorated with spacious and clean rooms offering a cozy atmosphere. High standards of cleanliness are consistently maintained with well-serviced rooms featuring essential amenities for a comfortable stay. Additional features such as the excellent spa, equipped gym and well-maintained pool facilities contribute to a relaxing and enjoyable visit.
Breakfast at the hotel is often highlighted as a standout feature. The buffet includes a variety of local and international dishes, ensuring a hearty start to the day. The selection includes eggs, fresh fruits, pastries, meats and beverages with the staff providing prompt and helpful service. Though some guests noted a lack of variety over time, the overall quality and taste of breakfast items receive favorable comments.
Dinner experiences at the hotel's restaurant are mostly positive with guests praising the delicious and reasonably priced dishes, particularly the steaks. The efficient service and good selection of drinks add to the dining satisfaction, although the restaurant's ambiance in the evening and the variety of options have received mixed feedback.
The spa is a major highlight with outstanding services and facilities that include steam rooms, saunas and a large pool. Guests appreciate the professional and friendly spa staff, as well as the serene and hygienic environment. The gym, though small, is well-equipped and maintained, offering a comfortable space for workouts.
Guest reviews frequently commend the hotel staff for their politeness, friendliness and professionalism. The reception, restaurant and spa staff are often noted for their attentive service, enhancing the overall guest experience despite occasional less favorable interactions with some reception and security staff members.
The hotel's WiFi service receives mixed reviews; while some guests find it fast and reliable, others experience connectivity issues and slow speeds. Efforts to improve the internet quality are noted, but the inconsistency remains a point of concern for some travelers.
Overall, the Grand Tien Shan Hotel delivers a well-rounded and convenient experience with its prime location, clean and comfortable rooms, excellent dining and superior spa services, making it a solid choice for both leisure and business travelers visiting Almaty.
The hotel’s interior is beautifully decorated with spacious and clean rooms offering a cozy atmosphere. High standards of cleanliness are consistently maintained with well-serviced rooms featuring essential amenities for a comfortable stay. Additional features such as the excellent spa, equipped gym and well-maintained pool facilities contribute to a relaxing and enjoyable visit.
Breakfast at the hotel is often highlighted as a standout feature. The buffet includes a variety of local and international dishes, ensuring a hearty start to the day. The selection includes eggs, fresh fruits, pastries, meats and beverages with the staff providing prompt and helpful service. Though some guests noted a lack of variety over time, the overall quality and taste of breakfast items receive favorable comments.
Dinner experiences at the hotel's restaurant are mostly positive with guests praising the delicious and reasonably priced dishes, particularly the steaks. The efficient service and good selection of drinks add to the dining satisfaction, although the restaurant's ambiance in the evening and the variety of options have received mixed feedback.
The spa is a major highlight with outstanding services and facilities that include steam rooms, saunas and a large pool. Guests appreciate the professional and friendly spa staff, as well as the serene and hygienic environment. The gym, though small, is well-equipped and maintained, offering a comfortable space for workouts.
Guest reviews frequently commend the hotel staff for their politeness, friendliness and professionalism. The reception, restaurant and spa staff are often noted for their attentive service, enhancing the overall guest experience despite occasional less favorable interactions with some reception and security staff members.
The hotel's WiFi service receives mixed reviews; while some guests find it fast and reliable, others experience connectivity issues and slow speeds. Efforts to improve the internet quality are noted, but the inconsistency remains a point of concern for some travelers.
Overall, the Grand Tien Shan Hotel delivers a well-rounded and convenient experience with its prime location, clean and comfortable rooms, excellent dining and superior spa services, making it a solid choice for both leisure and business travelers visiting Almaty.
Categories
Pool
Indoor Pool
Spa
Gym
$
Info
Summary of reviews
Rixos Almaty, located in the heart of the city, offers a prime spot for exploring Almaty's central attractions. Guests frequently commend its convenient and excellent location, surrounded by parks, supermarkets, shops, cafes and transport links, making it an ideal base for discovering the city. The hotel boasts large rooms, a top-notch gym, a high-quality spa area and ample parking, adding to its practicality and appeal.
The breakfast experience at Rixos Almaty has garnered mixed reviews. While many guests appreciate the variety and quality of the selection, particularly the European, Asian and local cuisines, others find it modest and limited, comparable to that of a basic 3-star hotel. The friendliness and helpfulness of the staff were appreciated, though improvements in the breakfast offerings could enhance the experience.
The spacious and comfortable rooms are a highlight for many, featuring good-quality beds and comprehensive amenities. However, there are concerns about outdated and worn-out furnishings, cleanliness issues and dim lighting in certain areas. Regular updates and better maintenance could improve guest satisfaction significantly.
Cleanliness at the hotel receives mixed feedback with several guests noting issues like dirty carpets, remnants of previous occupants and improper bathroom cleaning. While some find the hotel cozy, overall, there is a notable need for improvement in cleaning services to align with the hotel's five-star rating.
The staff at Rixos Almaty are generally praised for their friendliness, politeness and helpfulness, particularly the receptionists. However, inconsistent experiences with unprofessional behavior and inadequate responses to requests indicate a need for more consistent training and performance.
The hotel's spa is a standout feature, receiving high praise for its excellent facilities and services, including saunas, massages and a well-equipped gym. The luxurious ambiance and attentive staff contribute to a positive and pampering experience. Minor criticisms aside, the spa is widely regarded as a top-class offering.
The pool, though occasionally facing access and maintenance issues, is well-regarded for its size and luxurious feel. Water temperature inconsistencies are noted, but overall, guests find the pool area enjoyable.
Beds at Rixos Almaty provide a generally comfortable sleep experience with many guests appreciating their good quality and large size. Variability in bed and pillow quality is mentioned, but the consensus is positive regarding comfort.
The hotel exudes a luxurious and grand atmosphere, highlighted by an elegant lobby and classic decor. While some guests feel it reflects a four-star rather than a five-star experience, the high standards of the Rixos brand are evident in the quality and comfort provided.
Overall, Rixos Almaty offers a memorable stay with its superb location, luxurious facilities and commendable service, though certain areas stand out more positively than others. For travelers looking to immerse themselves in Almaty's vibrant life, it remains a favored choice.
The breakfast experience at Rixos Almaty has garnered mixed reviews. While many guests appreciate the variety and quality of the selection, particularly the European, Asian and local cuisines, others find it modest and limited, comparable to that of a basic 3-star hotel. The friendliness and helpfulness of the staff were appreciated, though improvements in the breakfast offerings could enhance the experience.
The spacious and comfortable rooms are a highlight for many, featuring good-quality beds and comprehensive amenities. However, there are concerns about outdated and worn-out furnishings, cleanliness issues and dim lighting in certain areas. Regular updates and better maintenance could improve guest satisfaction significantly.
Cleanliness at the hotel receives mixed feedback with several guests noting issues like dirty carpets, remnants of previous occupants and improper bathroom cleaning. While some find the hotel cozy, overall, there is a notable need for improvement in cleaning services to align with the hotel's five-star rating.
The staff at Rixos Almaty are generally praised for their friendliness, politeness and helpfulness, particularly the receptionists. However, inconsistent experiences with unprofessional behavior and inadequate responses to requests indicate a need for more consistent training and performance.
The hotel's spa is a standout feature, receiving high praise for its excellent facilities and services, including saunas, massages and a well-equipped gym. The luxurious ambiance and attentive staff contribute to a positive and pampering experience. Minor criticisms aside, the spa is widely regarded as a top-class offering.
The pool, though occasionally facing access and maintenance issues, is well-regarded for its size and luxurious feel. Water temperature inconsistencies are noted, but overall, guests find the pool area enjoyable.
Beds at Rixos Almaty provide a generally comfortable sleep experience with many guests appreciating their good quality and large size. Variability in bed and pillow quality is mentioned, but the consensus is positive regarding comfort.
The hotel exudes a luxurious and grand atmosphere, highlighted by an elegant lobby and classic decor. While some guests feel it reflects a four-star rather than a five-star experience, the high standards of the Rixos brand are evident in the quality and comfort provided.
Overall, Rixos Almaty offers a memorable stay with its superb location, luxurious facilities and commendable service, though certain areas stand out more positively than others. For travelers looking to immerse themselves in Almaty's vibrant life, it remains a favored choice.
Categories
Pool
Heated Pool
Indoor Pool
Spa
Luxury
$
Info
Categories
Spa
Pool
Indoor Pool
Honeymoon
Categories
2
Map