Ramada by Wyndham Almaty
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Summary of reviewsRamada by Wyndham Almaty enjoys a favorable location near the city center, offering guests easy access to local attractions while providing picturesque views of nearby snowy mountains. Visitors appreciate the convenience of nearby urban amenities such as parks, shopping centers, and public transport.
Guests often highlight the spaciousness and comfort of the rooms, which cater to families and travelers desiring extra space. The friendly and helpful hotel staff are frequently praised for their service, enhancing the overall experience for guests. Despite some furnishings showing signs of age, the accommodations are clean and airy, contributing to a restful stay.
The breakfast at the hotel is generally well-received, offering a diverse and hearty spread with popular options like custom omelets and baked goods. However, some guests note the repetitive menu and occasional service delays. Nevertheless, the breakfast is often considered one of the highlights of the stay.
While the hotel's cleanliness is mostly satisfactory, there are instances of outdated facilities, particularly in the spa and pool, which some guests found lacking in maintenance and cleanliness. The spa offers commendable massage services and facilities like the hammam and sauna, although renovation could enhance the overall experience.
The hotel's Wi-Fi service, although occasionally inconsistent, generally provides a reliable connection for most online needs. Parking options are ample, contributing to a hassle-free experience for travelers with vehicles.
Though some beds and linens could use an update, the overall sleeping arrangement tends to provide comfort. Guests appreciate amenities such as blackout curtains and spacious beds, though pillow quality is mixed.
While marketed as a four-star hotel, some guests feel that the facilities and services fall short of this classification. The need for significant maintenance and updates is noted, with particular emphasis on aligning the overall guest experience with four-star expectations.
Ultimately, Ramada by Wyndham Almaty offers a combination of convenient location, spacious accommodations, and friendly service, making it a value choice for travelers seeking comfort and easy access to the city's experiences, despite areas needing improvement.
Categories
Guests often highlight the spaciousness and comfort of the rooms, which cater to families and travelers desiring extra space. The friendly and helpful hotel staff are frequently praised for their service, enhancing the overall experience for guests. Despite some furnishings showing signs of age, the accommodations are clean and airy, contributing to a restful stay.
The breakfast at the hotel is generally well-received, offering a diverse and hearty spread with popular options like custom omelets and baked goods. However, some guests note the repetitive menu and occasional service delays. Nevertheless, the breakfast is often considered one of the highlights of the stay.
While the hotel's cleanliness is mostly satisfactory, there are instances of outdated facilities, particularly in the spa and pool, which some guests found lacking in maintenance and cleanliness. The spa offers commendable massage services and facilities like the hammam and sauna, although renovation could enhance the overall experience.
The hotel's Wi-Fi service, although occasionally inconsistent, generally provides a reliable connection for most online needs. Parking options are ample, contributing to a hassle-free experience for travelers with vehicles.
Though some beds and linens could use an update, the overall sleeping arrangement tends to provide comfort. Guests appreciate amenities such as blackout curtains and spacious beds, though pillow quality is mixed.
While marketed as a four-star hotel, some guests feel that the facilities and services fall short of this classification. The need for significant maintenance and updates is noted, with particular emphasis on aligning the overall guest experience with four-star expectations.
Ultimately, Ramada by Wyndham Almaty offers a combination of convenient location, spacious accommodations, and friendly service, making it a value choice for travelers seeking comfort and easy access to the city's experiences, despite areas needing improvement.
Hotel Taking Steps Towards Sustainability
This hotel participates in the Wyndham Green Program. This program is designed to reduce environmental footprints through initiatives in energy and water conservation, waste diversion, and operational efficiency, with a goal to reduce greenhouse gas emissions.
Hotel with Spa
Offers spa services and a comfortable stay. It is a convenient option for travelers seeking relaxation and wellness amenities.
Family Friendly Hotel
This hotel might offer family-friendly services such as babysitting, cribs, or high chairs. The availability of spacious rooms makes it suitable for families.
Hotel with Swimming Pool
The hotel includes a swimming pool, providing guests with a convenient option for recreation and relaxation. The hotel is known for its reliable amenities.
Heated Pool Indoor Pool
Business Hotel
Featuring over 600 sq m of meeting and event space across multiple rooms, including a ballroom, this hotel is equipped with technical and audio-visual equipment. It provides a business center and professional event planning services for various business needs.
Hotel with Parking
Ramada by Wyndham Almaty ensures guest convenience with its dedicated parking facilities. The hotel's parking is spacious and secure, providing a comfortable and safe environment for vehicles, which is a key amenity for travelers.
Accessible Hotel
Ramada by Wyndham Almaty is listed under accessible hotels in Kazakhstan.
Hotel with Gym
Ramada by Wyndham Almaty offers a functional fitness center. It provides essential equipment for a standard workout session.
4-Star Hotel
This hotel provides a reliable and comfortable experience with a range of amenities. It features well-appointed rooms, a fitness center, and on-site dining, catering to both business and leisure guests.
Hotel with Indoor Pool
Ramada by Wyndham Almaty provides a spa and wellness center that features an indoor pool and a sauna. Guests can also utilize the fitness center for their workout needs.
Hotel with Heated Pool
This hotel features both a heated pool and an indoor pool. It is part of a full-service spa and fitness center, offering a range of facilities for relaxation and exercise.
Hotel for Honeymoon
Romantic Hotel
Guest Reviews
Ramada by Wyndham Almaty benefits from a convenient location that offers guests easy access to many local attractions. Nestled near the city center, the hotel provides a balance of peaceful surroundings and proximity to urban amenities, including parks, shopping centers, and public transport options. Although it is slightly removed from downtown, guests can still enjoy beautiful views of snowy mountains nearby, lending a picturesque backdrop to their stay.
Rooms at the Ramada are notably spacious and comfortable, which are appreciated by guests who value extra space during their travels. The hotel staff consistently earns praise for their friendly and helpful demeanor, ensuring that visitors feel well taken care of with excellent service that meets diverse guest needs.
For those who enjoy starting their day with a hearty meal, the breakfast offerings receive varied feedback but are generally well-received. Additionally, guests can indulge in the hotel's spa area or make use of the large pool, providing options for relaxation and leisure.
Cleanliness is noted as generally satisfactory, with rooms being clean and airy. While some aspects of the hotel show signs of aging, such as old furniture and facilities, the combination of location, amenities, and service often makes it a good value choice for travelers looking for comfort and easy access to city experiences in Almaty.
The breakfast experience at Ramada by Wyndham Almaty offers a diverse and hearty spread that leaves many guests satisfied. Numerous reviews highlight the delicious and varied options, with a buffet style that is both plentiful and well-prepared. Guests appreciate the effort to include dishes catering to Indian vegetarians, adding to the variety. Many found the breakfast to be excellent, with a selection of custom omelets, baked goods, fruits, and coffee standing out as favorites. The atmosphere is comfortable, making it suitable for both leisure and business travelers.
However, some reviews note limitations, such as a slightly repetitive menu over consecutive days and occasional delays in refilling the serving counter. There are comments suggesting the need for improvements in the menu to better cater to diverse palates. A few guests mentioned experiences involving a lack of fresh croissants and other quality inconsistencies. While most interactions with staff are positive, some reviews mention specific instances where service could be improved.
Overall, while there are areas for enhancement, the breakfast at Ramada by Wyndham Almaty largely earns praise for its quality, variety, and taste, often being described as excellent and a highlight of guests' stays.
At Ramada by Wyndham Almaty, guests frequently highlight the sheer spaciousness and cleanliness of the rooms, offering ample comfort for families and travelers with children. Visitors appreciate the generous size of the accommodations, often describing them as large and cozy. Many reviews commend the comfortable beds, noting the peaceful atmosphere ideal for relaxation.
However, while room size and cleanliness often delight guests, the furnishings and decor draw mixed reactions. Some describe the furniture as old and worn, pointing out a need for updates and cosmetic repairs. Despite this, many find the rooms adequately equipped, with amenities suitable for a pleasant stay.
While the air conditioning is occasionally reported as problematic, and some rooms have outdated designs, the overall atmosphere is tranquil, suiting those needing a quiet space for work or rest. Staff members are frequently praised for their friendliness and helpful service, enhancing the experience further.
For travelers seeking a spacious, clean, and comfortable accommodation, Ramada by Wyndham Almaty generally fits the bill. Yet, for those prioritizing modern decor and seamless facilities, minor refurbishments might enhance satisfaction.
Nestled in the heart of Almaty, the Ramada by Wyndham offers a range of sleeping arrangements that have left guests with varied experiences. Many visitors have enjoyed the spaciousness of the beds, often describing them as large and wide. Comfort is a recurring theme, with numerous guests acknowledging the soothing quality of the mattresses, which contribute to a restful night's sleep. The pillows, praised by some for their comfort, have unfortunately been critiqued by others for being small and thin.
Despite the majority finding the beds comfortable, there were recurring issues such as the quality of the mattresses, with some guests finding them old or excessively firm due to protruding springs. A few guests have experienced discrepancies in bed sizes, and others noted the old and worn condition of the bed linens and towels provided.
Beyond the beds, travelers have appreciated amenities such as effective blackout curtains, cleanliness, and the stylish decor of the rooms. While the bedding itself had mixed reviews, many guests found the overall room experience pleasant, contributing positively to their stay in this vibrant city. For families, the hassle-free setup of an extra bed for children provided added convenience during their visit. Overall, Ramada by Wyndham Almaty offers a mixed bag when it comes to bedding, but strives to enhance comfort and quality to ensure guest satisfaction.
The Ramada by Wyndham Almaty presents a nuanced picture of cleanliness, with guest reviews revealing a blend of experiences. Many visitors highlight the hotel's commitment to cleanliness, noting very clean rooms, organized environments, and spacious, well-maintained accommodations. Guests appreciate the modern amenities, bright rooms, and attentive cleaning staff, with some calling the rooms cozy and comfortable. The property's location and the helpful nature of the staff are additional positives that enhance the experience.
However, there are several areas that require improvement. The hotel's age is evident in outdated facilities, particularly in the spa, which some reviewers found old and dirty. There are reports of issues with pool cleanliness and water temperature, along with sporadic maintenance problems. Some guests noted issues such as torn towels and dampness in the rooms. Despite these concerns, the hotel largely meets cleanliness expectations, but an upgrade in certain areas could significantly enhance the guest experience.
At the Ramada by Wyndham Almaty, the hotel staff generally leaves a positive impression on guests. The reception staff is often praised for their friendliness, professionalism, and helpful nature, with specific mentions of staff members like Inzho, George, Yana, and Anara, who provide excellent service and display great language skills that assist international visitors. The concierge is also noted for being particularly helpful, enhancing the guest experience. Despite these strengths, there are inconsistencies in service quality, with some guests encountering rude or indifferent behavior from a few staff members, predominantly at the reception. However, those experiences seem to be offset by the overall warm and accommodating attitude of other hotel employees, who are described as caring, attentive, and responsive to requests. While there is room for improvement in terms of consistency and responsiveness during emergencies, the majority of interactions suggest a dedicated and friendly workforce that contributes to a welcoming atmosphere.
Ramada by Wyndham Almaty offers Wi-Fi that, while not perfect, has some merits according to guest reviews. The hotel provides consistently working Wi-Fi that some guests have found good. However, certain areas like rooms and conference halls sometimes experience poor connection, with weak and unstable signals being a common complaint. Internet speeds were noted to be considerably low, occasionally hindering work and online activities. Although the connection can drop periodically and the coverage might be patchy, many guests have been able to enjoy dependable and fast Wi-Fi the majority of the time. Overall, while the internet service might require improvement, particularly in terms of speed and signal strength, there are periods where it functions adequately for general online use.
The spa at Ramada by Wyndham Almaty offers a range of facilities including a Turkish hammam, a sauna, and a pool, providing guests with a relaxing retreat. Many reviewers praised the exceptional quality of the massage services and the professionalism of the therapists, describing the therapies as outstanding and a highlight of their visit. The hammam and sauna were particularly well-received, often highlighted as wonderful bonuses for a more comprehensive spa experience.
Despite these positives, the spa's condition and quality of service received mixed feedback. Some visitors mentioned that the area is old and in need of renovation, with issues like dim lighting, a cold pool, and a requirement for guests to bring their own towels from their rooms noted as inconveniences. Cleanliness was also a recurring concern, with several remarks about dirt and an unpleasant smell in the spa area. Additionally, there were mentions of unfriendly and intrusive staff, which detracted from the overall experience. While the basic facilities provide a nice way to unwind after a long day, improvements in maintenance and customer service could enhance the experience significantly.
The gym at Ramada by Wyndham Almaty receives mixed feedback from guests, suggesting both potential and areas for improvement. While some reviews acknowledge the facility as being decent and good, others describe it as sparse and in need of an upgrade. Guests should be prepared for outdated equipment and limited space, as the gym is often referred to as a small room filled with exercise gear. Ventilation issues and an unpleasant odor have also been noted, suggesting maintenance could enhance the overall experience. Nevertheless, the presence of a gym, alongside additional amenities such as a pool and sauna, adds to the hotel's offerings, albeit with improvements needed to meet the expectations of fitness-conscious guests.
Ramada by Wyndham Almaty offers a swimming pool as part of its amenities, which guests appreciate for its inclusion in the accommodation price and its capacity to provide a pleasant experience, especially during cold weather. The pool is described by some visitors as warm and well-maintained, allowing for leisure and laps alike, and is complemented by additional facilities like a sauna and steam bath for a complete relaxation package. However, feedback highlights a fluctuation in cleanliness and water quality, with reports of murky and occasionally dirty conditions, and some guests mention the pool being colder than expected, or even out of operation at times. Despite some variability in pool conditions, many guests find it adequate for a comfortable swim. Instructions for improvement suggest the need for better lighting and more consistent water maintenance to enhance the overall satisfaction of guests.
Located in a prime spot, Ramada by Wyndham Almaty offers guests the convenience of ample parking options, making it an ideal choice for those traveling by car. The hotel boasts a large parking area where spaces are readily available, ensuring a hassle-free experience upon arrival. Many guests appreciate the free parking service, highlighting it as a valuable amenity that enhances their stay. This convenience, paired with the hotel's strategic location, adds to the overall appeal, making transportation and exploration in the area both easy and accessible.
Ramada by Wyndham Almaty presents itself as a four-star establishment, yet the reviews make it evident that there is a disparity between the claimed rating and guest expectations. Though the hotel reportedly boasts a variety of amenities expected of its classification, numerous guests have noted that the facilities and services fall short of what one would usually anticipate at this level. The property is described as requiring significant maintenance and updates, raising questions about its current state and the necessity for renovations.
Despite these critiques, some aspects of the hotel have been regarded positively. Several guests affirm that certain experiences align well with a four-star rating, highlighting moments where the hotel's service shines. Yet, the overall consensus points toward a need for the hotel to address areas of improvement, such as outdated infrastructure and service inconsistencies, particularly during special occasions like iftar where basic offerings like water are not complimentary. As the reviews suggest, while the hotel might fulfill its rating in specific areas, a more consistent upgrade could enhance overall guest satisfaction and bring its classification in line with expectations.
The Ramada by Wyndham Almaty presents itself as a strong option for business travelers with several appealing features. Its spacious layout and business-friendly amenities, such as an easy-to-use business center and spacious business suites, make it particularly suitable for professionals visiting the area. Its convenient location is another advantage, with a petrol station and shop nearby, adding to the overall convenience of the stay. The hotel comes recommended for both business and family visits, positioning itself as a versatile choice for a variety of travelers. While the overall experience is positive, there are mentions of areas for improvement, notably regarding the attitude and helpfulness of the staff. However, the hotel’s comfort and strategic location largely contribute to its appeal for those visiting Almaty for business purposes.
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Location
Rooms at the Ramada are notably spacious and comfortable, which are appreciated by guests who value extra space during their travels. The hotel staff consistently earns praise for their friendly and helpful demeanor, ensuring that visitors feel well taken care of with excellent service that meets diverse guest needs.
For those who enjoy starting their day with a hearty meal, the breakfast offerings receive varied feedback but are generally well-received. Additionally, guests can indulge in the hotel's spa area or make use of the large pool, providing options for relaxation and leisure.
Cleanliness is noted as generally satisfactory, with rooms being clean and airy. While some aspects of the hotel show signs of aging, such as old furniture and facilities, the combination of location, amenities, and service often makes it a good value choice for travelers looking for comfort and easy access to city experiences in Almaty.
Breakfast
However, some reviews note limitations, such as a slightly repetitive menu over consecutive days and occasional delays in refilling the serving counter. There are comments suggesting the need for improvements in the menu to better cater to diverse palates. A few guests mentioned experiences involving a lack of fresh croissants and other quality inconsistencies. While most interactions with staff are positive, some reviews mention specific instances where service could be improved.
Overall, while there are areas for enhancement, the breakfast at Ramada by Wyndham Almaty largely earns praise for its quality, variety, and taste, often being described as excellent and a highlight of guests' stays.
Rooms
However, while room size and cleanliness often delight guests, the furnishings and decor draw mixed reactions. Some describe the furniture as old and worn, pointing out a need for updates and cosmetic repairs. Despite this, many find the rooms adequately equipped, with amenities suitable for a pleasant stay.
While the air conditioning is occasionally reported as problematic, and some rooms have outdated designs, the overall atmosphere is tranquil, suiting those needing a quiet space for work or rest. Staff members are frequently praised for their friendliness and helpful service, enhancing the experience further.
For travelers seeking a spacious, clean, and comfortable accommodation, Ramada by Wyndham Almaty generally fits the bill. Yet, for those prioritizing modern decor and seamless facilities, minor refurbishments might enhance satisfaction.
Beds
Despite the majority finding the beds comfortable, there were recurring issues such as the quality of the mattresses, with some guests finding them old or excessively firm due to protruding springs. A few guests have experienced discrepancies in bed sizes, and others noted the old and worn condition of the bed linens and towels provided.
Beyond the beds, travelers have appreciated amenities such as effective blackout curtains, cleanliness, and the stylish decor of the rooms. While the bedding itself had mixed reviews, many guests found the overall room experience pleasant, contributing positively to their stay in this vibrant city. For families, the hassle-free setup of an extra bed for children provided added convenience during their visit. Overall, Ramada by Wyndham Almaty offers a mixed bag when it comes to bedding, but strives to enhance comfort and quality to ensure guest satisfaction.
Cleanliness
However, there are several areas that require improvement. The hotel's age is evident in outdated facilities, particularly in the spa, which some reviewers found old and dirty. There are reports of issues with pool cleanliness and water temperature, along with sporadic maintenance problems. Some guests noted issues such as torn towels and dampness in the rooms. Despite these concerns, the hotel largely meets cleanliness expectations, but an upgrade in certain areas could significantly enhance the guest experience.
Staff
Wi-Fi
Spa
Despite these positives, the spa's condition and quality of service received mixed feedback. Some visitors mentioned that the area is old and in need of renovation, with issues like dim lighting, a cold pool, and a requirement for guests to bring their own towels from their rooms noted as inconveniences. Cleanliness was also a recurring concern, with several remarks about dirt and an unpleasant smell in the spa area. Additionally, there were mentions of unfriendly and intrusive staff, which detracted from the overall experience. While the basic facilities provide a nice way to unwind after a long day, improvements in maintenance and customer service could enhance the experience significantly.
Gym
Pool
Parking
4 Star
Despite these critiques, some aspects of the hotel have been regarded positively. Several guests affirm that certain experiences align well with a four-star rating, highlighting moments where the hotel's service shines. Yet, the overall consensus points toward a need for the hotel to address areas of improvement, such as outdated infrastructure and service inconsistencies, particularly during special occasions like iftar where basic offerings like water are not complimentary. As the reviews suggest, while the hotel might fulfill its rating in specific areas, a more consistent upgrade could enhance overall guest satisfaction and bring its classification in line with expectations.
Business
Yes, Ramada by Wyndham Almaty has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Ramada by Wyndham Almaty.
No, Ramada by Wyndham Almaty doesn't allow dogs.
Yes, parking facilities are available at Ramada by Wyndham Almaty.
Yes, Ramada by Wyndham Almaty has a gym.
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