Kazakhstan Hotel
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Summary of reviewsKazakhstan Hotel, situated in the heart of Almaty, distinguishes itself as a top choice for both leisure and business travelers. Its prime location provides easy access to numerous attractions, including Kok-Tobe, entertainment options like restaurants and cafes and significant landmarks such as the war monument and Independence monument. The stunning views from higher floors, especially the 25th, offer breathtaking glimpses of the mountains and cityscape, adding to the charm of this historic hotel.
Breakfast at the Kazakhstan Hotel is widely praised for its delicious and varied offerings with a range of well-prepared dishes including fresh pastries, hearty options and a notable egg station. Despite occasional crowding and mixed reviews on coffee quality, the breakfast experience is a standout feature, complemented by beautiful views from the dining area.
Dinner options are equally commendable with guests enjoying the diverse food selections at the hotel's various dining establishments. Popular spots like the Fly Bar and Barfly restaurant on the 26th floor offer excellent dishes and stunning panoramic views. While some guests noted service delays and limited menu options, the overall dining experience, including 24-hour room service and the Noodles café, receives positive feedback.
The rooms at Kazakhstan Hotel offer a mixed experience. Spacious and clean rooms, especially those on higher floors with modern renovations, provide breathtaking views and comfortable amenities. However, some rooms suffer from outdated furnishings and maintenance issues. Ensuring a stay in renovated rooms can enhance the overall comfort and satisfaction.
Cleanliness is a strong point with numerous guests commending the spotless rooms and efficient cleaning services. Some areas for improvement include addressing occasional odors and missed cleaning spots, but overall, the hotel's cleanliness standards contribute positively to guests' stay.
The exceptional staff service at Kazakhstan Hotel is frequently highlighted with the reception team noted for their politeness and efficiency. Housekeeping and general staff are described as friendly and attentive, significantly enhancing the positive experience for guests. Despite isolated incidents of unprofessional behavior or language barriers, the staff's commitment to service is highly appreciated.
Wifi at the Kazakhstan Hotel receives mixed reviews. While some guests find the internet fast and efficient, others experience connectivity issues, particularly on higher floors. Improvements in wifi coverage and stability would benefit the overall guest experience.
Families find the hotel welcoming with spacious family rooms and amenities making for a comfortable stay. The breakfast offerings, while sometimes crowded, are generally of high quality and provide a good start to the day for families. The hotel's attentive staff and secure environment add to the positive family experience.
Nightlife around the hotel is vibrant with numerous bars, cafes and restaurants providing lively entertainment. The top floor restaurant and bar are popular for their nightly music events. However, the lively atmosphere can be noisy, impacting sleep quality for some guests.
Beds at the Kazakhstan Hotel are generally praised for their comfort and quality with many guests enjoying restful sleep thanks to the supportive mattresses and clean bedding. While some rooms feature narrower beds or outdated linens, the consensus is that the beds contribute to a pleasant stay.
For business travelers, the hotel's convenient location and amenities, including fast check-in/check-out processes and reliable wifi, make it a suitable choice. The presence of a rooftop restaurant and efficient administrative staff enhance the business experience, despite some rooms lacking appropriate desks and chairs.
Overall, Kazakhstan Hotel offers a unique blend of historical charm, modern amenities and attentive service, making it a recommended choice for travelers seeking a well-located, comfortable and enjoyable stay in Almaty.
Categories
Breakfast at the Kazakhstan Hotel is widely praised for its delicious and varied offerings with a range of well-prepared dishes including fresh pastries, hearty options and a notable egg station. Despite occasional crowding and mixed reviews on coffee quality, the breakfast experience is a standout feature, complemented by beautiful views from the dining area.
Dinner options are equally commendable with guests enjoying the diverse food selections at the hotel's various dining establishments. Popular spots like the Fly Bar and Barfly restaurant on the 26th floor offer excellent dishes and stunning panoramic views. While some guests noted service delays and limited menu options, the overall dining experience, including 24-hour room service and the Noodles café, receives positive feedback.
The rooms at Kazakhstan Hotel offer a mixed experience. Spacious and clean rooms, especially those on higher floors with modern renovations, provide breathtaking views and comfortable amenities. However, some rooms suffer from outdated furnishings and maintenance issues. Ensuring a stay in renovated rooms can enhance the overall comfort and satisfaction.
Cleanliness is a strong point with numerous guests commending the spotless rooms and efficient cleaning services. Some areas for improvement include addressing occasional odors and missed cleaning spots, but overall, the hotel's cleanliness standards contribute positively to guests' stay.
The exceptional staff service at Kazakhstan Hotel is frequently highlighted with the reception team noted for their politeness and efficiency. Housekeeping and general staff are described as friendly and attentive, significantly enhancing the positive experience for guests. Despite isolated incidents of unprofessional behavior or language barriers, the staff's commitment to service is highly appreciated.
Wifi at the Kazakhstan Hotel receives mixed reviews. While some guests find the internet fast and efficient, others experience connectivity issues, particularly on higher floors. Improvements in wifi coverage and stability would benefit the overall guest experience.
Families find the hotel welcoming with spacious family rooms and amenities making for a comfortable stay. The breakfast offerings, while sometimes crowded, are generally of high quality and provide a good start to the day for families. The hotel's attentive staff and secure environment add to the positive family experience.
Nightlife around the hotel is vibrant with numerous bars, cafes and restaurants providing lively entertainment. The top floor restaurant and bar are popular for their nightly music events. However, the lively atmosphere can be noisy, impacting sleep quality for some guests.
Beds at the Kazakhstan Hotel are generally praised for their comfort and quality with many guests enjoying restful sleep thanks to the supportive mattresses and clean bedding. While some rooms feature narrower beds or outdated linens, the consensus is that the beds contribute to a pleasant stay.
For business travelers, the hotel's convenient location and amenities, including fast check-in/check-out processes and reliable wifi, make it a suitable choice. The presence of a rooftop restaurant and efficient administrative staff enhance the business experience, despite some rooms lacking appropriate desks and chairs.
Overall, Kazakhstan Hotel offers a unique blend of historical charm, modern amenities and attentive service, making it a recommended choice for travelers seeking a well-located, comfortable and enjoyable stay in Almaty.
Hotel Taking Steps Towards Sustainability
This hotel is mentioned as taking steps towards sustainability, demonstrating an initiative to adopt greener practices in its services and operations.
Hotel with Spa
Offers spa facilities.
Family Friendly Hotel
A centrally located hotel that offers easy access to city attractions. It may feature amenities suitable for families, such as connecting rooms or dining options.
Hotel near Nightlife Spots
The Kazakhstan Hotel is in a lively area with many bars, cafes, and restaurants nearby, ensuring a vibrant and energetic nightlife experience. The hotel's top-floor restaurant and bar often host music events, contributing to a dynamic ambiance. It's a popular choice for those seeking to immerse themselves in Almaty's nightlife.
Business Hotel
Kazakhstan Hotel is centrally located and offers essential amenities for business travelers. It provides a convenient base for exploring the city and attending business meetings.
4-Star Hotel
This hotel is a landmark in Almaty, offering a blend of classic charm and modern comforts. Its central location provides easy access to cultural sites and business districts. It features a restaurant, sauna, and massage services.
Hotel for Honeymoon
Romantic Hotel
Guest Reviews
The Kazakhstan Hotel boasts an exceptional location in the heart of Almaty, making it a prime choice for both tourists and business travelers. Nestled in the city center, the hotel is conveniently positioned near a myriad of attractions, including the iconic Kok-Tobe and the cable car station, as well as the bustling Dostyk Mall. Guests appreciate the easy access to a variety of restaurants, cafes and shops, ensuring all necessities are within walking distance. The hotel's centrality allows for quick visits to historical and cultural landmarks such as the war monument, cathedral church and Independence monument.
The scenic views offered from the high floors, particularly the 25th, are frequently highlighted with stunning vistas of the mountains and cityscape. This historic hotel not only provides a convenient base for city exploration but also stands as a notable landmark itself. The blend of accessibility, historical charm and modern amenities makes the Kazakhstan Hotel a well-regarded choice for visitors looking to immerse themselves in the vibrant life of Almaty.
The breakfast experience at the Kazakhstan Hotel garners widespread praise, consistently described as delicious, varied and luxurious. Guests frequently highlight the extensive selection and high quality of the buffet offerings, catering to a range of tastes and age groups. The breakfast spread includes a variety of well-prepared dishes, such as fresh pastries, hearty options and special note of a very good egg station. Visitors also appreciate the beautiful view from the breakfast area, adding to the overall pleasant dining experience.
Despite the overwhelmingly positive feedback, some guests noted areas for improvement such as the occasional crowded environment and the preference for fresh fruit and local cuisine. Additionally, while the coffee quality received mixed reviews, the breakfast is generally seen as a standout feature of the hotel, contributing significantly to guest satisfaction.
The dining experience at Kazakhstan Hotel offers a range of options that cater to different tastes and preferences. Guests frequently praise the good and diverse food available at the hotel's various dining establishments. Highlights include the Fly Bar, known for its excellent food, although some guests found its menu options and drink choices limited. The second-floor restaurant and the 26th-floor Barfly restaurant receive high marks for their superb dinners and panoramic views, perfect for a rooftop candlelight dinner experience.
For those seeking a bite at any time, the hotel offers 24-hour room service, which is highly appreciated even though the menu is not available in English. The Noodles café within the hotel is another popular spot, highly recommended for its enjoyable lunch and dinner offerings.
Despite the positive comments, some guests experienced delays in service and noted that the restaurant staff struggled with the workload. Additionally, there were issues with the availability of certain menu items and drinks and guests mentioned a high deposit requirement at the Fly Bar.
For those who prefer variety, there are numerous cozy cafes and nice restaurants located around the hotel, providing an array of cuisines. The combination of in-house fine dining and nearby eateries ensures that whether staying in or exploring the surroundings, guests have access to plenty of excellent dining options. The hotel's clean and polite restaurant staff add to the overall positive dining atmosphere.
The rooms at the Kazakhstan Hotel offer a mixed experience for travelers. Guests frequently appreciate the spaciousness of many rooms, particularly those on higher floors, which feature modern renovations and breathtaking views of the mountains. Cleanliness stands out as a strong point, as rooms are generally maintained well with amenities like bathrobes, slippers, toothbrushes and shaving kits enhancing the comfort. The check-in and check-out processes are noted to be efficient, contributing to a hassle-free stay.
However, there are noticeable disparities in room quality. Some areas suffer from outdated furniture, musty odors and occasional maintenance issues, such as non-functional air conditioning and incomplete renovations. The lack of amenities like minibars and refrigerators in certain rooms can be a drawback, especially given the premium pricing. Additionally, smaller rooms, particularly those with old furniture and inadequate soundproofing, can challenge perceptions of value for money.
For an optimal experience, it is recommended to request rooms on the renovated floors, where modern fittings and stylish decor create a more comfortable environment. Despite some flaws, the stunning views and overall cleanliness make the Kazakhstan Hotel a viable option for travelers seeking spacious accommodations amidst the beauty of Almaty.
The beds at the Kazakhstan Hotel receive high marks for their comfort and quality. Many guests appreciate the comfortable mattresses, blankets and pillows, describing them as providing good support. Several reviews highlight that the beds are among the softer and more comfortable options compared to other hotels in the region, ensuring a restful night's sleep.
Large, spacious beds are often noted with some reviews specifically mentioning their big size, making them suitable for children and couples alike. However, guests have also pointed out that some rooms feature narrower beds, which can be quite small for larger individuals or couples. Despite this, positive feedback about the overall comfort of the beds is consistently mentioned.
The daily change of bed linens and the provision of extra pillows upon request enhance the guest experience. High-quality bed linen and clean bedding contribute to a pleasant stay. Some reviews do mention drawbacks such as small bed sizes in certain rooms, occasional hard or old pillows and issues with bed creaking or mattress sagging. Additionally, there have been mentions of outdated and worn bed linens with isolated incidents of stains and hairs being found.
Despite a few criticisms, the consensus remains that the beds at the Kazakhstan Hotel are generally very comfortable with most guests having a wonderful sleep thanks to the high-quality mattresses and supportive bedding.
Kazakhstan Hotel has garnered a mixed yet predominantly positive reputation for its cleanliness. Numerous guests commend the hotel for its very clean rooms and daily cleaning services, which contribute to a comfortable and pleasant stay. Clean and crisp bed linen, spotless rooms and well-maintained amenities are frequent highlights. Many guests appreciate the helpfulness and efficiency of the cleaning staff, noting that rooms are often well-cleaned and tidy with a calming, cozy atmosphere.
However, a few guests have reported specific areas needing improvement. Issues such as unpleasant odors, dusty carpets and missed cleaning spots were mentioned with some pointing out the need for better attention to detail, especially in corridors and bathrooms. A subset of reviews remarked on the need for more consistent cleaning practices, as some rooms were not cleaned to guests' expectations upon arrival or missed daily cleanings.
Despite these occasional lapses, the consensus remains that the hotel's cleanliness standards are generally above average with numerous guests expressing satisfaction with the cleanliness of their rooms. The hotel's commitment to maintaining a clean environment overall contributes positively to its visitors' stay.
The Kazakhstan Hotel in Almaty has a noteworthy reputation for its exceptional staff service. The reception team stands out for their politeness, efficiency and readiness to assist with employees like Mr. Farman and Darhan receiving particular commendations. Reviewers appreciate the reception staff's friendliness and professional demeanor, noting quick responses to requests and efforts to accommodate individual needs.
Housekeeping and general staff are frequently described as friendly, courteous and attentive, contributing to a pleasant atmosphere throughout the hotel. Many guests highlight the helpful and kind-hearted nature of the staff, underscoring their role in enhancing the overall positive experience.
However, there are isolated mentions of less favorable interactions, especially regarding management and some reception employees. A few reviews cite incidents of unprofessional behavior or language barriers. Despite these occasional concerns, the majority of guest feedback reflects a high standard of service, emphasizing the staff's commitment to ensuring a comfortable and enjoyable stay.
Overall, the Kazakhstan Hotel is praised for its warm and responsive team, making it a recommended choice for travelers seeking attentive service in a well-located setting with great amenities and stunning views.
Kazakhstan Hotel's wifi garners mixed reviews from guests. On the positive side, numerous guests praised the hotel for its fast and efficient wifi, highlighting good internet speed in several instances. Some guests specifically noted that the wifi worked great and was reliable in certain parts of the hotel. However, there were also significant complaints with many guests experiencing weak or nonexistent internet connection in various areas. Issues such as frequent disconnections, unstable connectivity and internet not working at all were commonly reported. Connectivity problems seemed to be a recurring theme, particularly on higher floors with several mentions of wifi not functioning on the 20th floor. Despite these challenges, the hotel offers free wifi, although improvements in coverage and stability would enhance the overall guest experience.
Families visiting the Kazakhstan Hotel will find it a welcoming and comfortable place for a stay in Almaty. The spacious family rooms are particularly noteworthy with many guests appreciating the large suites that can accommodate families of four or more. The hotel staff are notably friendly and show a keen interest in ensuring that families feel comfortable and well taken care of during their stay.
Security and comfort are highlights with family members feeling safe and pleased with the amenities. Additional touches like children's bathrobes and occasional surprises, such as a fruit assortment from the restaurant, add to the overall positive experience.
The hotel's breakfast offerings receive mixed reviews; while some families find it difficult to find a free table, others enjoy a breakfast area that sometimes surprises with its emptiness. Nonetheless, the breakfast itself is often praised for its excellent quality and large selection.
Parents will be pleased to know that the hotel provides a sense of comfort that exceeds expectations, making it a favored choice for repeat visits. All in all, whether for a family vacation or a combined trip for both work and leisure, Kazakhstan Hotel stands out as a reliable and enjoyable option for those traveling with children.
The nightlife around Kazakhstan Hotel is vibrant and energetic with numerous bars, cafes and restaurants nearby. Guests often note the lively atmosphere and enjoy the experience of live music performances and delicious dinners followed by cocktails. The top floor restaurant and bar are particularly popular, offering nightly music events that contribute to the overall dynamic ambiance. Despite the great service and friendly, attentive staff enhancing the overall stay, the nightlife can be quite noisy. Music from the nightclub on the 26th floor and other nearby establishments frequently extends into the early hours, sometimes making it difficult for guests to sleep without noise-canceling headphones. For those looking to explore, there are also many pleasant places to walk in the evenings, adding to the diverse nightlife experience.
Kazakhstan Hotel stands as a historic landmark in the heart of Almaty, making it a unique experience for any visitor. For business travelers, its prime location offers easy access to business centers and a variety of essential facilities, including a cash exchange and a small 24/7 supermarket. The quick check-in and check-out processes, along with fast Wi-Fi, add to the convenience, especially for those on short visits.
The administrators are reportedly very pleasant and always ready to assist with any queries, ensuring a smooth stay. The presence of a rooftop restaurant provides a pleasant space for unwinding after a day of meetings.
Rooms are generally conducive for business work, featuring large tables for comfortable working, although some reviews noted the absence of chairs at desks. Conference rooms are well-suited for meetings, although there is room for improvement with some business amenities.
Overall, the Kazakhstan Hotel offers good value for money and is particularly suited for business-related visits. While certain aspects such as the business center and room furnishings might need enhancements, the accommodating staff and excellent location make it a solid choice for business travelers in Almaty.
Kazakhstan Hotel is highly recommended for honeymooners, thanks to its ideal location and stunning views. Guests particularly appreciate the honeymoon packages offered, which seem to enhance the overall experience. The hotel provides ample privacy, making it perfect for couples seeking an intimate getaway. The staff's exceptional service is frequently noted, as they go the extra mile to ensure honeymooners have a memorable stay. The beautiful scenery, especially from rooms on the higher floors, adds to the enchanting atmosphere. Many couples describe their stay as incredible and express a desire to revisit for future honeymoons.
Kazakhstan Hotel offers a charming setting for couples seeking a romantic getaway. Guests often highlight the romantic ambiance of the rooms, noting how the cozy interiors and beautiful views contribute to a lovely experience. The hotel proves ideal for special celebrations, such as anniversaries, allowing couples to enjoy a nice romantic dinner in a serene environment. While some reviews mention the age of the rooms and worn-out facilities, the overall romantic atmosphere and positive ambience provide a memorable backdrop for a romantic stay.
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Location
The scenic views offered from the high floors, particularly the 25th, are frequently highlighted with stunning vistas of the mountains and cityscape. This historic hotel not only provides a convenient base for city exploration but also stands as a notable landmark itself. The blend of accessibility, historical charm and modern amenities makes the Kazakhstan Hotel a well-regarded choice for visitors looking to immerse themselves in the vibrant life of Almaty.
Breakfast
Despite the overwhelmingly positive feedback, some guests noted areas for improvement such as the occasional crowded environment and the preference for fresh fruit and local cuisine. Additionally, while the coffee quality received mixed reviews, the breakfast is generally seen as a standout feature of the hotel, contributing significantly to guest satisfaction.
Dinner
For those seeking a bite at any time, the hotel offers 24-hour room service, which is highly appreciated even though the menu is not available in English. The Noodles café within the hotel is another popular spot, highly recommended for its enjoyable lunch and dinner offerings.
Despite the positive comments, some guests experienced delays in service and noted that the restaurant staff struggled with the workload. Additionally, there were issues with the availability of certain menu items and drinks and guests mentioned a high deposit requirement at the Fly Bar.
For those who prefer variety, there are numerous cozy cafes and nice restaurants located around the hotel, providing an array of cuisines. The combination of in-house fine dining and nearby eateries ensures that whether staying in or exploring the surroundings, guests have access to plenty of excellent dining options. The hotel's clean and polite restaurant staff add to the overall positive dining atmosphere.
Rooms
However, there are noticeable disparities in room quality. Some areas suffer from outdated furniture, musty odors and occasional maintenance issues, such as non-functional air conditioning and incomplete renovations. The lack of amenities like minibars and refrigerators in certain rooms can be a drawback, especially given the premium pricing. Additionally, smaller rooms, particularly those with old furniture and inadequate soundproofing, can challenge perceptions of value for money.
For an optimal experience, it is recommended to request rooms on the renovated floors, where modern fittings and stylish decor create a more comfortable environment. Despite some flaws, the stunning views and overall cleanliness make the Kazakhstan Hotel a viable option for travelers seeking spacious accommodations amidst the beauty of Almaty.
Beds
Large, spacious beds are often noted with some reviews specifically mentioning their big size, making them suitable for children and couples alike. However, guests have also pointed out that some rooms feature narrower beds, which can be quite small for larger individuals or couples. Despite this, positive feedback about the overall comfort of the beds is consistently mentioned.
The daily change of bed linens and the provision of extra pillows upon request enhance the guest experience. High-quality bed linen and clean bedding contribute to a pleasant stay. Some reviews do mention drawbacks such as small bed sizes in certain rooms, occasional hard or old pillows and issues with bed creaking or mattress sagging. Additionally, there have been mentions of outdated and worn bed linens with isolated incidents of stains and hairs being found.
Despite a few criticisms, the consensus remains that the beds at the Kazakhstan Hotel are generally very comfortable with most guests having a wonderful sleep thanks to the high-quality mattresses and supportive bedding.
Cleanliness
However, a few guests have reported specific areas needing improvement. Issues such as unpleasant odors, dusty carpets and missed cleaning spots were mentioned with some pointing out the need for better attention to detail, especially in corridors and bathrooms. A subset of reviews remarked on the need for more consistent cleaning practices, as some rooms were not cleaned to guests' expectations upon arrival or missed daily cleanings.
Despite these occasional lapses, the consensus remains that the hotel's cleanliness standards are generally above average with numerous guests expressing satisfaction with the cleanliness of their rooms. The hotel's commitment to maintaining a clean environment overall contributes positively to its visitors' stay.
Staff
Housekeeping and general staff are frequently described as friendly, courteous and attentive, contributing to a pleasant atmosphere throughout the hotel. Many guests highlight the helpful and kind-hearted nature of the staff, underscoring their role in enhancing the overall positive experience.
However, there are isolated mentions of less favorable interactions, especially regarding management and some reception employees. A few reviews cite incidents of unprofessional behavior or language barriers. Despite these occasional concerns, the majority of guest feedback reflects a high standard of service, emphasizing the staff's commitment to ensuring a comfortable and enjoyable stay.
Overall, the Kazakhstan Hotel is praised for its warm and responsive team, making it a recommended choice for travelers seeking attentive service in a well-located setting with great amenities and stunning views.
Wi-Fi
Family
Security and comfort are highlights with family members feeling safe and pleased with the amenities. Additional touches like children's bathrobes and occasional surprises, such as a fruit assortment from the restaurant, add to the overall positive experience.
The hotel's breakfast offerings receive mixed reviews; while some families find it difficult to find a free table, others enjoy a breakfast area that sometimes surprises with its emptiness. Nonetheless, the breakfast itself is often praised for its excellent quality and large selection.
Parents will be pleased to know that the hotel provides a sense of comfort that exceeds expectations, making it a favored choice for repeat visits. All in all, whether for a family vacation or a combined trip for both work and leisure, Kazakhstan Hotel stands out as a reliable and enjoyable option for those traveling with children.
Nightlife
Business
The administrators are reportedly very pleasant and always ready to assist with any queries, ensuring a smooth stay. The presence of a rooftop restaurant provides a pleasant space for unwinding after a day of meetings.
Rooms are generally conducive for business work, featuring large tables for comfortable working, although some reviews noted the absence of chairs at desks. Conference rooms are well-suited for meetings, although there is room for improvement with some business amenities.
Overall, the Kazakhstan Hotel offers good value for money and is particularly suited for business-related visits. While certain aspects such as the business center and room furnishings might need enhancements, the accommodating staff and excellent location make it a solid choice for business travelers in Almaty.
Honeymoon
Romantic
No, Kazakhstan Hotel doesn't have any pool.
Yes, a spa is available at Kazakhstan Hotel.
No, Kazakhstan Hotel doesn't allow dogs.
No, parking facilities aren't available at Kazakhstan Hotel.
No, Kazakhstan Hotel doesn't have a gym.
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