Moxy Frankfurt City Center
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Summary of reviewsMoxy Frankfurt City Center has garnered positive reviews for its prime location, appealing amenities and vibrant atmosphere, making it a popular choice for travelers. Nestled in the heart of Frankfurt, the hotel provides convenient access to major attractions, bustling shopping streets and vibrant restaurants. Guests appreciate being close to the old town, Hauptwache and the Zeil shopping street, enhancing their ability to explore the city with ease.
The hotel's breakfast offerings receive commendation for their variety, freshness and inclusion of vegan and gluten-free options. Despite some criticisms regarding the price and organization during peak times, many guests enjoy the lively and youthful breakfast ambiance. The 24/7 bar and the relaxed lounge atmosphere also contribute to a pleasant dining experience, even though some evening food options like burgers receive mixed reviews.
Rooms at Moxy Frankfurt City Center are noted for their cleanliness, modern design and quirky details. They are particularly suited for short stays and are appreciated by young adults and families alike. However, some guests find the rooms small and lacking in storage space and amenities such as minibars or adequate lighting. Noise insulation and small bathroom sizes are other minor drawbacks, though the daily cleaning service ensures that the rooms remain fresh and well-maintained.
The hotel's commitment to cleanliness extends to common areas, including the lobby, which are generally spotless and stylishly furnished. Minor lapses in maintenance do occur, but overall, the cleanliness levels meet guest expectations.
Staff interactions are predominantly positive with many guests praising the friendliness and helpfulness of the employees. While some instances of inconsistent service exist, the general impression is one of courteous and supportive staff who contribute to a welcoming environment.
Wi-Fi accessibility is another high point with many customers noting its reliability and speed, especially in public areas. However, there are occasional complaints about connectivity issues in some rooms.
For those driving into the city, the hotel's underground parking garage is a significant convenience, despite its higher cost and occasional navigation challenges. Electric vehicle (EV) owners should note the limited and sometimes non-functional charging facilities, although the hotel continues to appeal with a dog-friendly policy.
Families find the hotel particularly accommodating with child-friendly amenities like sandboxes and games in the lobby, as well as flexible room options that can cater to travel with children. While rooms can be somewhat cramped and there may be minor inconveniences such as crowded breakfast areas, the hotel's family-oriented services and central location contribute to an enjoyable stay.
Overall, Moxy Frankfurt City Center offers a stylish, modern and convenient base for exploring Frankfurt with standout features like its central location, cleanliness and friendly staff contributing significantly to a positive guest experience.
Categories
The hotel's breakfast offerings receive commendation for their variety, freshness and inclusion of vegan and gluten-free options. Despite some criticisms regarding the price and organization during peak times, many guests enjoy the lively and youthful breakfast ambiance. The 24/7 bar and the relaxed lounge atmosphere also contribute to a pleasant dining experience, even though some evening food options like burgers receive mixed reviews.
Rooms at Moxy Frankfurt City Center are noted for their cleanliness, modern design and quirky details. They are particularly suited for short stays and are appreciated by young adults and families alike. However, some guests find the rooms small and lacking in storage space and amenities such as minibars or adequate lighting. Noise insulation and small bathroom sizes are other minor drawbacks, though the daily cleaning service ensures that the rooms remain fresh and well-maintained.
The hotel's commitment to cleanliness extends to common areas, including the lobby, which are generally spotless and stylishly furnished. Minor lapses in maintenance do occur, but overall, the cleanliness levels meet guest expectations.
Staff interactions are predominantly positive with many guests praising the friendliness and helpfulness of the employees. While some instances of inconsistent service exist, the general impression is one of courteous and supportive staff who contribute to a welcoming environment.
Wi-Fi accessibility is another high point with many customers noting its reliability and speed, especially in public areas. However, there are occasional complaints about connectivity issues in some rooms.
For those driving into the city, the hotel's underground parking garage is a significant convenience, despite its higher cost and occasional navigation challenges. Electric vehicle (EV) owners should note the limited and sometimes non-functional charging facilities, although the hotel continues to appeal with a dog-friendly policy.
Families find the hotel particularly accommodating with child-friendly amenities like sandboxes and games in the lobby, as well as flexible room options that can cater to travel with children. While rooms can be somewhat cramped and there may be minor inconveniences such as crowded breakfast areas, the hotel's family-oriented services and central location contribute to an enjoyable stay.
Overall, Moxy Frankfurt City Center offers a stylish, modern and convenient base for exploring Frankfurt with standout features like its central location, cleanliness and friendly staff contributing significantly to a positive guest experience.
Hotel Taking Steps Towards Sustainability
This hotel incorporates sustainability through energy-saving technologies such as motion sensors for lighting and heating, and focuses on eliminating single-use plastics.
Hotel with EV Charging Stations
This hotel provides EV charging facilities, supporting guests with electric vehicles.
3-Star Hotel
This hotel has excellent reviews and a central location. As part of the Moxy brand, it offers a stylish and modern experience. It is near Eschenheimer Tor Station.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
EV charging stations
Guest Reviews
The Moxy Frankfurt City Center boasts an unparalleled location that places guests in the heart of Frankfurt. Nestled right in the city center, it offers convenient access to major tourist spots, shopping streets and vibrant restaurants, making it an ideal base for exploring the city. The central positioning near the Hauptwache and Zeil shopping street means everything is within walking distance, from public transportation hubs like the S-Bahn to historical landmarks and the Main riverbank.
Guests frequently highlight the hotel's prime location, noting its proximity to the old town and ease of access to the main shopping avenue. The surrounding area is bustling with activity, yet the hotel manages to maintain a peaceful ambiance within its premises. Visitors find the modern and clean facilities appealing with a cool atmosphere that complements the dynamic city life outside.
The hotel's direct connection to a parking garage and nearby subway stations further enhances its accessibility. Whether in Frankfurt for a shopping spree, business or sightseeing, Moxy Frankfurt City Center's unbeatable location ensures a comfortable and convenient stay right at the core of the city.
Moxy Frankfurt City Center's breakfast offerings have garnered a mix of feedback from guests, leaning predominantly towards positive experiences. Numerous guests praised the breakfast as excellent, delicious and varied, highlighting the ample selection and freshness of the food. The availability of diverse options, including vegan choices, fresh fruit and gluten-free products, received commendation. Many found the breakfast to be sufficient, plentiful and of good quality with some noting that the assortment catered well to varied tastes and needs, including business travelers.
The breakfast ambiance was described as lively with a bold and youthful atmosphere that matched the hotel's overall vibe. The coffee, especially, was mentioned positively with options for coffee to go adding convenience for guests on the move.
However, several reviews pointed out areas for improvement. Some guests felt that the breakfast was overpriced for what was offered and noted issues like long queues, overcrowded breakfast rooms and a lack of organization. There were also comments about limited selections, missing items and specific complaints about the quality of certain foods, such as hard bread rolls and cold eggs. A few reviews mentioned that the breakfast buffet ran out of food at times and was not consistently replenished.
Despite these critiques, the overall sentiment suggests that the breakfast at Moxy Frankfurt City Center generally meets expectations for a varied and enjoyable start to the day, though there is room for enhancement in terms of value and management during peak times.
Moxy Frankfurt City Center offers a vibrant dining experience with a relaxed, colorful and modern lounge atmosphere. Guests appreciate the availability of food and drinks to order around the clock with a 24/7 bar and nearby bars for additional options. Families particularly enjoy the engaging games for kids, making it a pleasant spot for spending the evening together. While specific dishes like chicken wings and pizzas receive positive mentions, the overall food selection in the evening is regarded as limited with some items like burgers being noted for their poor quality. Despite this, the breakfast buffet provides sufficient variety for a good start to the day. The lobby's flower decorations add a welcoming touch, though some guests find the bar food overpriced and the taste of drinks lacking. The hotel ensures safety with electronic room card access for late-night entry, despite some concerns about the environment during COVID-19.
The rooms at Moxy Frankfurt City Center have received mixed reviews with several highlights standing out. Many guests appreciated that the rooms were clean, cozy and comfortable, which suited their needs for short stays well. The modern and stylish design, along with quirky details, were particularly noted, making the rooms aesthetically pleasing and perfect for young adults. Spaciousness was another highlight, especially appreciated by families and longer-term guests with the accommodations often described as ample and adequately furnished for practical use.
However, certain drawbacks were noted across the board. A common complaint was the room size with many finding them too small and lacking sufficient storage options like wardrobes or nightstands. The minimalist design was also seen as functional but somewhat Spartan, lacking amenities such as minibars, safes and adequate lighting. Noise insulation was another issue with some guests experiencing difficulties with the soundproofing of their rooms.
The bathrooms, while clean and modern, were often described as too small and basic, missing features such as hot water and proper ventilation. Despite these limitations, the cleanliness of the rooms was consistently praised with daily cleaning service ensuring the rooms remained fresh.
In summary, Moxy Frankfurt City Center offers clean, stylishly designed rooms that are comfortable for short stays and ideal for travelers who appreciate modern aesthetics and functionality. However, those expecting more space, storage and amenities might find the accommodations somewhat lacking. The hotel's prime location and overall cleanliness remain strong attributes, making it a satisfactory choice for visitors spending most of their time exploring the city.
The beds at Moxy Frankfurt City Center have garnered mixed reviews, but a closer look at the sentiment reveals a significant number of positive remarks. Many guests found the beds to be comfortable with some describing them as very comfortable and even super comfortable, providing a good sleep experience with good-quality bedding. Pillows also received a share of compliments, being noted as comfy by some guests.
However, the comfort wasn't universal. A notable amount of feedback pointed out that the mattresses were on the harder side with several guests expressing discomfort due to their firmness. There were also mentions of the pillows being too thin or too stiff and some guests found both the pillows and mattresses to be uncomfortable overall. Additionally, some beds were described as too small or cramped.
Despite these issues, the hotel manages to maintain a reputation for cleanliness and good bed linen, which adds to the overall comfort for many visitors. The comfort level of the beds seems to vary from guest to guest, so personal preference plays a significant role in the sleep experience at this hotel.
Moxy Frankfurt City Center consistently impresses guests with its high standards of cleanliness. Most reviewers highlight the hotel’s well-maintained and spotless rooms. The rooms, described as spacious, stylishly furnished and modern, reflect the hotel’s commitment to providing a clean and comfortable stay. The bathrooms also receive positive mentions for their cleanliness with some guests noting they were cleaned daily. Common areas such as the lobby and hotel facilities are generally well-maintained and clean, though there are occasional lapses, such as unemptied plastic bottles and unpolished glass tops.
Guests appreciate the fresh and tidy atmosphere throughout the hotel, affirming that the cleanliness level meets their expectations. However, a handful of reviews suggest that there is room for improvement, indicating instances of leftover hairs in showers and some residue from cleaning fluids. Despite these minor issues, the overall impression is that Moxy Frankfurt City Center is a clean, modern and comfortable place to stay, living up to its reputation for cleanliness and providing a hygienic environment for its guests.
The staff at Moxy Frankfurt City Center generally garners positive praise for their warm, friendly and helpful demeanor. Many guests highlight the politeness, attentiveness and accommodating nature of the employees with particular mentions of a high service mentality and efficiency. The receptionists and housekeepers are frequently noted for their welcoming and supportive attitudes, often going the extra mile to assist with early check-ins and local information.
However, the reviews also reflect occasional inconsistencies. Some guests encountered staff that were indifferent, unmotivated or even rude. Issues such as poor communication, a lack of smile or enthusiasm and delays during check-in were mentioned. Despite these lapses, the majority of guests experienced a positive interaction with the hotel staff, appreciating their courteous and friendly service.
Overall, while there are areas for improvement, the staff at Moxy Frankfurt City Center generally succeeds in creating a welcoming and supportive environment for their guests.
The WiFi experience at Moxy Frankfurt City Center appears to be a mixed bag according to guest reviews. On the positive side, many guests complimented the Wi-Fi, noting it as great, very fast, reliable and available throughout the hotel. The fast and reliable Wi-Fi was a common highlight, particularly appreciated in public areas. However, some reviews mentioned significant drawbacks. Several guests were disappointed with the lack of Wi-Fi in their rooms and others mentioned that the Internet was slow or the Wi-Fi connection poor. Additionally, a few noted the absence of a secure Internet connection as a downside. Despite these issues, for many visitors, the Wi-Fi generally worked well enough to contribute positively to their stay.
Moxy Frankfurt City Center offers the convenience of an underground parking garage directly beneath the hotel. With easy elevator access to the lobby, this parking solution provides direct and convenient access for guests. Despite the central city location, which generally makes parking a challenge, the availability of a parking garage under the hotel is a notable advantage. Several reviewers found the parking facilities to be well signposted, spacious and secure, making it a viable option for those driving big cars.
However, patrons should be mindful of the costs associated with parking. The standard rate is typically €20 per day, although some have mentioned paying €25. Discounts are occasionally available, reducing costs slightly. Public parking areas nearby offer an alternative, but the convenience and direct access from the hotel garage are often unmatched. It's worth noting that navigating to the garage can be tricky due to unclear signage and some guests reported difficulty initially finding the entrance.
Given the location in Frankfurt's bustling city center, high parking fees are to be expected and availability can be limited. Guests might be required to validate and stamp parking tickets to receive discounted rates. Though there were instances where the elevator access to the garage was out of order or blocked, overall, the protected parking garage is appreciated for its safety and convenience. Those with electric vehicles should be aware that the charging points may not always be operational.
In summary, Moxy Frankfurt City Center provides a practical parking solution for guests, albeit with a few navigation and cost challenges. Proper preparation and awareness can help mitigate these issues, ensuring a smoother and more efficient parking experience.
Moxy Frankfurt City Center offers an inviting stay with some mixed feedback on their electric vehicle (EV) charging amenities. The rooftop setup features EV charging points, highlighting a forward-thinking approach to accommodating electric vehicles. However, reviews indicate some challenges, particularly in the underground garage, where the charging stations are not accessible for hotel guests due to private restrictions. While there are charging stations on-site for logistics, the availability is limited and not consistently functional. Some guests noted issues with the charging station being defective or inactive during their stay. When planning a visit, guests with electric vehicles may face logistical issues due to these inconsistencies. Despite this, the hotel maintains its appeal with a dog-friendly policy, making it a welcoming choice for travelers with pets.
Moxy Frankfurt City Center is highly regarded as a family-friendly hotel, making it an excellent choice for families looking to explore Frankfurt. Situated in a central location, it provides easy access to numerous nearby attractions and dining options, making it convenient for families to get around and enjoy all that the city has to offer.
The hotel stands out for its welcoming and vibrant atmosphere, which is designed with families in mind. The presence of child-friendly facilities, including a sandbox and various games in the common area lobby, ensures that both kids and adults are entertained. Large common areas and dining spaces further enhance the family-friendly ambiance, contributing to a comfortable and pleasant stay.
Staff at the hotel are noted for their patience and friendliness towards children, further enhancing the family's experience. For those driving, the hotel offers safe underground parking and a discount on parking for families. Flexible luggage storage options are also available, although the space for luggage lockers is somewhat limited.
However, families should consider that the rooms, while modern and colorful, are on the smaller side, which could be a bit cramped if traveling with children. There are specific family rooms that can accommodate up to four people, featuring fold-out sofas which add a bit more flexibility. The breakfast and overall room design are tailored mainly for short trips and although there are no extra beds available, the existing facilities are generally sufficient for family needs.
Guests have mentioned some minor inconveniences, such as lifts to the car park needing improvement and kids playing with the Foosball table near the breakfast area. Despite these small issues, the hotel's safe, quiet location and impeccable service create an enjoyable experience for families making a short city trip.
Overall, Moxy Frankfurt City Center is a solid option for families looking to enjoy a fun and engaging stay in Frankfurt with a variety of amenities and features designed to accommodate both parents and children.
Moxy Frankfurt City Center is recognized for its dog-friendly environment, allowing guests to stay with their pets. The hotel staff is particularly welcoming towards dogs, enhancing the overall experience for pet owners. However, some guests have noted that the dog fee of 15 euros per day is relatively high and that the dog bowl provided was empty upon arrival. Additionally, the automatic nightlight under the bed can be inconvenient for those traveling with dogs, as it activates with any movement. Despite these minor drawbacks, the hotel's pet-friendly policy and accommodating staff make it a viable option for travelers with dogs.
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Location
Guests frequently highlight the hotel's prime location, noting its proximity to the old town and ease of access to the main shopping avenue. The surrounding area is bustling with activity, yet the hotel manages to maintain a peaceful ambiance within its premises. Visitors find the modern and clean facilities appealing with a cool atmosphere that complements the dynamic city life outside.
The hotel's direct connection to a parking garage and nearby subway stations further enhances its accessibility. Whether in Frankfurt for a shopping spree, business or sightseeing, Moxy Frankfurt City Center's unbeatable location ensures a comfortable and convenient stay right at the core of the city.
Breakfast
The breakfast ambiance was described as lively with a bold and youthful atmosphere that matched the hotel's overall vibe. The coffee, especially, was mentioned positively with options for coffee to go adding convenience for guests on the move.
However, several reviews pointed out areas for improvement. Some guests felt that the breakfast was overpriced for what was offered and noted issues like long queues, overcrowded breakfast rooms and a lack of organization. There were also comments about limited selections, missing items and specific complaints about the quality of certain foods, such as hard bread rolls and cold eggs. A few reviews mentioned that the breakfast buffet ran out of food at times and was not consistently replenished.
Despite these critiques, the overall sentiment suggests that the breakfast at Moxy Frankfurt City Center generally meets expectations for a varied and enjoyable start to the day, though there is room for enhancement in terms of value and management during peak times.
Dinner
Rooms
However, certain drawbacks were noted across the board. A common complaint was the room size with many finding them too small and lacking sufficient storage options like wardrobes or nightstands. The minimalist design was also seen as functional but somewhat Spartan, lacking amenities such as minibars, safes and adequate lighting. Noise insulation was another issue with some guests experiencing difficulties with the soundproofing of their rooms.
The bathrooms, while clean and modern, were often described as too small and basic, missing features such as hot water and proper ventilation. Despite these limitations, the cleanliness of the rooms was consistently praised with daily cleaning service ensuring the rooms remained fresh.
In summary, Moxy Frankfurt City Center offers clean, stylishly designed rooms that are comfortable for short stays and ideal for travelers who appreciate modern aesthetics and functionality. However, those expecting more space, storage and amenities might find the accommodations somewhat lacking. The hotel's prime location and overall cleanliness remain strong attributes, making it a satisfactory choice for visitors spending most of their time exploring the city.
Beds
However, the comfort wasn't universal. A notable amount of feedback pointed out that the mattresses were on the harder side with several guests expressing discomfort due to their firmness. There were also mentions of the pillows being too thin or too stiff and some guests found both the pillows and mattresses to be uncomfortable overall. Additionally, some beds were described as too small or cramped.
Despite these issues, the hotel manages to maintain a reputation for cleanliness and good bed linen, which adds to the overall comfort for many visitors. The comfort level of the beds seems to vary from guest to guest, so personal preference plays a significant role in the sleep experience at this hotel.
Cleanliness
Guests appreciate the fresh and tidy atmosphere throughout the hotel, affirming that the cleanliness level meets their expectations. However, a handful of reviews suggest that there is room for improvement, indicating instances of leftover hairs in showers and some residue from cleaning fluids. Despite these minor issues, the overall impression is that Moxy Frankfurt City Center is a clean, modern and comfortable place to stay, living up to its reputation for cleanliness and providing a hygienic environment for its guests.
Staff
However, the reviews also reflect occasional inconsistencies. Some guests encountered staff that were indifferent, unmotivated or even rude. Issues such as poor communication, a lack of smile or enthusiasm and delays during check-in were mentioned. Despite these lapses, the majority of guests experienced a positive interaction with the hotel staff, appreciating their courteous and friendly service.
Overall, while there are areas for improvement, the staff at Moxy Frankfurt City Center generally succeeds in creating a welcoming and supportive environment for their guests.
Wi-Fi
Parking
However, patrons should be mindful of the costs associated with parking. The standard rate is typically €20 per day, although some have mentioned paying €25. Discounts are occasionally available, reducing costs slightly. Public parking areas nearby offer an alternative, but the convenience and direct access from the hotel garage are often unmatched. It's worth noting that navigating to the garage can be tricky due to unclear signage and some guests reported difficulty initially finding the entrance.
Given the location in Frankfurt's bustling city center, high parking fees are to be expected and availability can be limited. Guests might be required to validate and stamp parking tickets to receive discounted rates. Though there were instances where the elevator access to the garage was out of order or blocked, overall, the protected parking garage is appreciated for its safety and convenience. Those with electric vehicles should be aware that the charging points may not always be operational.
In summary, Moxy Frankfurt City Center provides a practical parking solution for guests, albeit with a few navigation and cost challenges. Proper preparation and awareness can help mitigate these issues, ensuring a smoother and more efficient parking experience.
EV charging stations
Family
The hotel stands out for its welcoming and vibrant atmosphere, which is designed with families in mind. The presence of child-friendly facilities, including a sandbox and various games in the common area lobby, ensures that both kids and adults are entertained. Large common areas and dining spaces further enhance the family-friendly ambiance, contributing to a comfortable and pleasant stay.
Staff at the hotel are noted for their patience and friendliness towards children, further enhancing the family's experience. For those driving, the hotel offers safe underground parking and a discount on parking for families. Flexible luggage storage options are also available, although the space for luggage lockers is somewhat limited.
However, families should consider that the rooms, while modern and colorful, are on the smaller side, which could be a bit cramped if traveling with children. There are specific family rooms that can accommodate up to four people, featuring fold-out sofas which add a bit more flexibility. The breakfast and overall room design are tailored mainly for short trips and although there are no extra beds available, the existing facilities are generally sufficient for family needs.
Guests have mentioned some minor inconveniences, such as lifts to the car park needing improvement and kids playing with the Foosball table near the breakfast area. Despite these small issues, the hotel's safe, quiet location and impeccable service create an enjoyable experience for families making a short city trip.
Overall, Moxy Frankfurt City Center is a solid option for families looking to enjoy a fun and engaging stay in Frankfurt with a variety of amenities and features designed to accommodate both parents and children.
Dog Friendly
No, Moxy Frankfurt City Center doesn't have any pool.
No, a spa isn't available at Moxy Frankfurt City Center.
Yes, Moxy Frankfurt City Center welcomes dogs.
Yes, parking facilities are available at Moxy Frankfurt City Center.
No, Moxy Frankfurt City Center doesn't have a gym.
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