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Summary of reviewsThe 'Park Inn by Radisson Frankfurt Airport' receives commendable reviews for its strategic location, making it highly convenient for travelers needing quick access to Frankfurt Airport. Situated just minutes from Terminal 2 and near the Gateway Gardens S-Bahn station, the hotel offers excellent connectivity to both the airport and downtown Frankfurt. Despite its proximity to the airport, the locale remains quiet, contributing to a restful stay. The surrounding area enhances the hotel's appeal, featuring several supermarkets, restaurants and convenient public transport options. Coupled with clean and comfortable rooms and friendly, professional staff, the hotel is lauded as an excellent choice for both business and leisure travelers.
The breakfast experience garners generally positive feedback with guests praising the variety, freshness and quality of the offerings, which include warm and cold options, fresh fruits, vegan and Halaal food. Despite some considering it pricey and pointing out occasional issues with specific items, the majority appreciates it as a satisfying component of their stay.
Dining at the hotel's Power restaurant receives mixed reviews. While guests commend the quality and pleasant environment, they critique the menu's limited options and high prices. The availability of nearby dining options, especially a highly recommended Italian restaurant, provides guests with reliable alternatives.
Rooms at the hotel are described as spacious, clean and well-soundproofed, offering modern decor and comfortable bedding. While some feel the amenities are basic, the overall comfort and practicality make it suitable for travelers needing a short and restful stay. Cleanliness receives high marks, although some discrepancies like dirty carpets and lapses in housekeeping were noted.
The staff is frequently praised for their friendliness, efficiency and helpfulness, significantly enhancing the guest experience. However, isolated incidents of unprofessional behavior were reported. The hotel’s Wi-Fi service is generally reliable and appreciated, though a few guests experienced connectivity issues.
Parking is available, though considered expensive at about €25 per day. The facilities are secure but might not always be the easiest to navigate and there are occasional difficulties with parking access. Electric vehicle charging is available but could benefit from more consistent availability and better communication.
The hotel is family-friendly, offering spacious rooms and accommodating services for children and pets. Families appreciate the convenience of nearby supermarkets and the hotel's responsive staff.
Overall, the 'Park Inn by Radisson Frankfurt Airport' offers a comfortable and practical stay, particularly suited for those needing convenient access to the airport. Its positive attributes, including cleanliness, professional staff, comfortable beds and strategic location, make it a reliable choice for travelers. Show more
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Categories
Hotel with Parking
This hotel offers parking facilities. Its proximity to the airport ensures convenient parking options for travelers. The hotel provides standard amenities for a comfortable stay.
EV charging stations
Hotel with EV Charging Stations
This hotel offers EV charging facilities, with a couple of EV chargers in the hotel's garage, including one dedicated Tesla charger and one universal charger. Free EV charging is available.
3-Star Hotel
This hotel is conveniently located near the Frankfurt Airport. As part of the Radisson brand, it offers reliable service and amenities, including free Wi-Fi and a fitness center.
Hotel Taking Steps Towards Sustainability
Certifications:
Green Key (greenkey.global)
Answers last updated by our editors
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Accessible Hotel
Hotel with Gym
Room Types
Standard RoomAir conditioned room with flat-screen TV and a work desk.
SuiteVery large room with separate living and sleeping areas. Free premium Wi-Fi is included.
The room also comes with air conditioning, a flat-screen TV, desk, bathrobes and hot drinks facilities.
Superior RoomThe double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV with streaming services.
Family RoomThe family room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. This family room has a carpeted floor, heating and a flat-screen TV with streaming services. The unit has 1 bed.
Standard Room with Park View - High FloorThe double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a carpeted floor, heating and a flat-screen TV with streaming services. The unit offers 1 bed.
Superior Room with Park ViewThe double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a flat-screen TV with streaming services, a tea and coffee maker, a carpeted floor and heating.
Guest Reviews
7.9
Good
Location
The 'Park Inn by Radisson Frankfurt Airport' offers an exceptionally convenient location for travelers, especially those needing quick access to Frankfurt Airport. Situated just minutes away from Terminal 2 and a short walk from the Gateway Gardens S-Bahn station, it provides easy lines to both the airport and downtown Frankfurt. The proximity to the airport is frequently highlighted with guests noting the ability to either walk or take a very short, inexpensive taxi ride. The S-Bahn station, only one stop away from the airport, adds further convenience for those planning to venture into the city or catch early morning flights.
The surrounding area enhances the hotel's appeal, featuring several supermarkets, restaurants and convenient public transport options. Despite its closeness to the airport, the locale remains quiet, contributing to a restful stay. The hotel's clean and comfortable rooms, along with friendly and professional staff, add to the overall positive experience. Perfect for overnight guests or those with early flights, the hotel's easy access and reasonable rates make it an excellent choice for both business and leisure travelers passing through Frankfurt.
Breakfast
The breakfast experience at the Park Inn by Radisson Frankfurt Airport offers a range of opinions with a general lean towards positivity. Guests frequently describe the breakfast as good or very good with some highlighting it as excellent, delicious and even fabulous. The variety appears to be a strong point with many appreciating the range of choices, including warm and cold options, fresh fruits, vegan options and even Halaal food.
The breakfast often receives commendation for its quality and freshness with many guests noting that the offerings were satisfying and ample. Some particularly highlight components like the coffee, juices and the flexibility of the staff in the breakfast area.
On the downside, a few guests find the breakfast to be too expensive with some mentioning the price was not justified given the selection and quality. There are also occasional remarks about specific items not being optimal, such as cold scrambled eggs or limited choices at the buffet. Some guests also mention that breakfast items were not always refilled in a timely manner.
Despite a few detractors who found the breakfast lacking or basic, the majority of reviews suggest that the breakfast at the Park Inn by Radisson Frankfurt Airport generally meets or exceeds expectations, making it a noteworthy part of the stay.
Dinner
Guests dining at the Park Inn by Radisson Frankfurt Airport have mixed experiences with positive aspects highlighted mostly about convenience and pleasant staff. The hotel's Power restaurant receives praise for its tasty food and a pleasant dining environment with particularly good service from the waitstaff. Guests note that dinners were enjoyable and reasonably priced and the availability of late-night snacks and drinks is appreciated.
However, critiques emerge about the restaurant's limited menu options and the high prices relative to the quality. For late arrivals, there's disappointment due to the restaurant closing at 10 PM and the lack of food options thereafter—some guests had to resort to local supermarkets or nearby eateries. Vegetarian options, while described as yummy, are sparse and no vegan alternatives are mentioned.
The presence of alternative dining spots nearby, especially the highly recommended Italian restaurant just across the street, provides guests with reliable options outside the hotel. This Italian establishment is mentioned frequently as a favorable choice with guests enjoying the meals there.
Overall, while the hotel's dining services receive a blend of approvals and disapprovals, the nearby culinary options help ensure guests find satisfying meals during their stay.
Rooms
Park Inn by Radisson Frankfurt Airport offers rooms that strike a balance between comfort and practicality, making it a suitable choice for travelers seeking accommodations near the airport. Guests frequently highlight the spaciousness and cleanliness of the rooms, emphasizing that they are quiet and well-soundproofed, which is particularly appreciated given the hotel's proximity to the airport. The rooms are described as modern and nicely decorated, offering a pleasant ambiance and comfortable bedding for a good night's sleep.
However, while many reviews appreciate the room size and design, some point out that the rooms are sometimes "basic" in terms of amenities with mentions of missing features like water kettles, toiletries and wardrobes. Despite the minimalist approach, the rooms generally provide the key elements necessary for a short stay, including decent facilities and soundproof windows that keep the environment serene.
The hotel's contemporary lighting and modern furnishings receive positive remarks and the availability of large beds and quality linens is noted. Large family rooms are particularly praised for their spaciousness and cleanliness is consistently reported as satisfactory.
Some aspects could use improvement, such as the reliability of air conditioning, some outdated furnishings and occasional issues with room conditions like wear and tear or slight odors. These, however, do not significantly detract from the overall positive sentiment. The convenient location near the airport, helpful staff and clean, comfortable rooms make Park Inn by Radisson Frankfurt Airport a practical choice for travelers needing an overnight stay close to their next flight.
Beds
Guests staying at the Park Inn by Radisson Frankfurt Airport have overwhelmingly positive things to say about the beds. Words like "comfy," "comfortable," and "very comfortable" frequently appear in the reviews, indicating that most guests find the bedding to be a highlight of their stay. Many have enjoyed restful nights and described the beds as some of the comfiest they have ever slept in. Additionally, the presence of king-size beds and clean, cozy bedding further adds to the positive sleeping experience.
However, there are some mixed feelings. A few guests mentioned that the beds were either too hard or too soft for their liking. Pillows also drew varied feedback with some finding them too thin or ineffective, while others didn't face the same issue.
Despite these minor criticisms, the general consensus is that the beds at Park Inn by Radisson Frankfurt Airport significantly contribute to a comfortable and relaxing stay, making it a strong choice for travelers needing restful sleep close to the airport.
Cleanliness
The guest reviews for Park Inn by Radisson Frankfurt Airport paint a generally positive picture regarding the hotel's cleanliness. Many reviewers consistently mention the rooms being clean, comfortable and well-maintained with several praising them as spotlessly clean or tidy. The hotel’s modern and clean appearance, especially the clean bathrooms, was also appreciated by guests.
However, there are some discrepancies highlighted by the guests. Several reviewers noted issues such as dirty carpets, unclean public areas including hallways and elevators and a less-than-thorough cleaning in some rooms and bathrooms. Specific complaints included mold in the bathroom, a dusty room and leftover items from previous occupants, pointing to occasional lapses in the housekeeping service.
On the positive side, many guests found the rooms to be not only clean but also quiet and cozy, leading to a comfortable stay. The hotel's efforts in maintaining cleanliness in the rooms were frequently mentioned, even though some pointed out areas that could use a bit more attention. Overall, despite some cleanliness issues, guests seemed to find the hotel satisfactory for an overnight airport stay with its convenient location and generally clean environment.
Staff
The staff at Park Inn by Radisson Frankfurt Airport generally receive high praise for their friendliness and helpfulness. Guests frequently mention that the staff are welcoming, accommodating and efficient. The front desk team, in particular, is noted for their quick check-in and check-out process, willingness to assist at later hours and overall guest-oriented approach. Several guests highlight specific employees, such as Farida, for their exceptional service, enthusiasm and always having a smile.
However, not all experiences are positive. Some guests reported encounters with untrained or unprofessional staff, particularly noting incidents of rudeness and lack of helpfulness at the front desk. There are isolated comments about morning shifts being less competent and receptionists having a callous attitude.
Despite these occasional negative remarks, the majority of reviews emphasize the friendly and professional nature of the hotel's staff with several guests going so far as to describe the team as amazing and extraordinary. Overall, while there are areas for improvement, the staff at Park Inn by Radisson Frankfurt Airport appear to significantly enhance the guest experience for most visitors.
Wi-Fi
The Wi-Fi at the Park Inn by Radisson Frankfurt Airport has garnered mixed reviews from guests, but generally leans on the positive side. Many guests appreciated the strong and reliable connection, describing it as excellent and quick, making it suitable for work or other online activities. Free Wi-Fi is available throughout the property and guests specifically noted good reception in their rooms, such as room 103. Comments like "Wi-Fi strong and steady," "reliable wifi," and "free wifi works great" were common.
However, not all experiences were positive. Some guests encountered issues such as difficulty connecting, poor performance, or the Wi-Fi not functioning at all. A few mentioned that the internet was disappointing or that a better connection could be expected.
Overall, while the majority found the Wi-Fi service satisfactory and useful, there are occasional lapses in performance which highlight the need for potential improvements.
Parking
When considering parking at the Park Inn by Radisson Frankfurt Airport, guests noted a few key points worth mentioning for future visitors. Many reviews highlighted that parking is indeed available with options that range from convenient to functional for multi-day stays. The underground garage offers a safe and secure place to leave your vehicle. However, it's important to note that the parking fees are generally viewed as steep with costs commonly reported at around €25 per day. For those needing just short-term parking, there is a 20-minute allowance, but any longer will incur charges.
Some visitors mentioned issues, such as limited parking spaces and occasional difficulties with the parking lift and basement doors. Despite these hiccups, the general sentiment was that parking is accessible, albeit not always the easiest to navigate. Alternative parking options are nearby, but they may not be significantly cheaper.
Ultimately, while parking at this hotel comes at a premium, the secure and easy-to-access facilities, coupled with the convenience of being near the airport, make it a viable option for many travelers. Consider factoring in these charges into your travel budget to avoid any surprises.
EV charging stations
Park Inn by Radisson Frankfurt Airport offers electric vehicle (EV) charging facilities, making it a convenient choice for travelers with electric cars. In the hotel’s garage, guests will find a couple of EV chargers, including one dedicated Tesla charger and one universal charger. Some reviews highlight the convenience and usefulness of these stations, noting that free EV charging is available.
However, there seems to be inconsistency in the availability of these charging spots, as some guests found no EV chargers during their stay. This issue points to the need for better communication regarding the status of EV facilities and possibly expanding the number of chargers to meet demand. A suggestion was made to convert the Tesla-specific charger into a universal one to accommodate a wider range of electric vehicles.
While some travelers faced difficulties, those who successfully used the chargers described it as a perfect addition to their stay. The hotel also offers a free shuttle service to the airport, adding extra convenience. Improving and clearly marking the EV charging spots can enhance the experience for guests relying on this modern amenity.
Family
The 'Park Inn by Radisson Frankfurt Airport' appears to be a popular choice for family travelers. Guests frequently highlight the family-friendly nature of the hotel, noting the availability of spacious family rooms and suites that comfortably accommodate families, including those with four members. The staff are consistently praised for being helpful with children and accommodating specific needs, such as providing baby cribs upon request and offering warm water for baby formula.
In addition, many guests appreciate the convenient amenities and services designed to make stays with kids more enjoyable, such as the prompt provision of cribs and kid-friendly menu options. The hotel's pet-friendly policy with a low extra fee for dogs, makes it an attractive option for families traveling with pets.
However, some reviewers pointed out areas for improvement. There were occasional issues with basic facilities for babies and some guests mentioned the need to clean tables themselves. The absence of shuttle service due to Covid-19 was also a minor inconvenience for some.
Overall, the 'Park Inn by Radisson Frankfurt Airport' is well-regarded for its family-centric approach, comfortable rooms and helpful staff, making it a reliable option for family travel. Additionally, the proximity to a supermarket adds a layer of convenience for families needing quick access to necessities.
Business
Park Inn by Radisson Frankfurt Airport is highly regarded among business travelers. This airport hotel is ideal for those on business trips or looking to catch an early morning flight, thanks to its proximity to Frankfurt Airport—just one train stop away. Guests have highlighted the convenience of shuttle services, efficient check-in and check-out processes and helpful, friendly staff, making it a smooth experience for transit travelers. The hotel’s business rooms are well-equipped, featuring desks and power outlets, which cater aptly to the needs of business professionals. The facilities are deemed adequate for conferences and business events, adding to its appeal for corporate use.
The staff at the hotel receives frequent praise for their fabulous service and efficiency, ensuring that questions and requests are handled promptly. While there were some minor complaints, such as delays in receiving business invoices and issues with the Wi-Fi service, the overall feedback emphasizes the hotel's suitability for business purposes. The Park Inn by Radisson Frankfurt Airport stands out as an excellent choice for business stays, noted for its ideal location, business-friendly amenities and responsive service.
Accessible
Nestled conveniently close to Frankfurt Airport and with easy access from Gateway Gardens, Park Inn by Radisson Frankfurt Airport offers commendable accommodation for guests with disabilities. The hotel has an accessible location with numerous nearby amenities, including a supermarket and multiple restaurants, making it effortless to get around and enjoy the surroundings. Public transport connectivity from the airport and metro is excellent, ensuring smooth travel for those with limited mobility.
The hotel itself is designed with accessibility in mind. Most doorways and floors are wheelchair accessible and the availability of elevators ensures that movement between different levels of the hotel is straightforward, although there was an isolated mention of an elevator being out of order. Guests can find rooms and parking spots specifically designated for those with disabilities, thus providing ease and convenience during their stay. The accessible rooms are well-equipped and ensure a comfortable experience.
However, finding suitable parking spots can sometimes be challenging and while the lobby is functional, it may feel undersized to some. Despite these minor drawbacks, the overall accessibility at the hotel is good, making it a suitable choice for disabled travelers seeking comfort and ease during their visit to Frankfurt.
Dog Friendly
Park Inn by Radisson Frankfurt Airport is well-regarded for its dog-friendly facilities and services. Guests often emphasize the hotel's welcoming attitude towards dogs, as they felt accepted and comfortable staying with their pets. The location adjacent to a park is highlighted as a convenient feature for visitors traveling with dogs. While some reviews mention an extra charge for bringing a dog, this did not overshadow the positive experiences, especially noting that the staff were notably welcoming to both guests and their pets. Overall, the hotel is positively reviewed for its pet-friendly environment.
No, Park Inn by Radisson Frankfurt Airport doesn't have any pool.
No, a spa isn't available at Park Inn by Radisson Frankfurt Airport.
Yes, Park Inn by Radisson Frankfurt Airport welcomes dogs.
Yes, parking facilities are available at Park Inn by Radisson Frankfurt Airport.
Yes, Park Inn by Radisson Frankfurt Airport has a gym.