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Summary of reviewsThe Leonardo Hotel Frankfurt City Center enjoys a prime location right next to the Frankfurt Hauptbahnhof, making it an excellent choice for travelers due to its easy access to public transport, trams and the S-Bahn. Guests appreciate the proximity to key attractions like the city center, Cathedral, museums, Main River and shopping areas. Despite some concerns about the safety and cleanliness of the surrounding neighborhood, many still recommend the hotel for its unbeatable convenience and overall value for money.
Breakfast at the hotel receives generally positive feedback with guests praising the generous and varied selection. The quality and taste of the offerings, along with attentive and friendly service, make for a satisfying start to the day. However, some find the breakfast a tad repetitive over longer stays and feel the price is a bit high.
The rooms are often highlighted for their spaciousness, modern furnishings and comfort. Guests find them clean, quiet and well-maintained with ample size beds, functional bathrooms and features like coffee machines and soundproof windows. While a few guests note that some rooms could use updates, the overall impression remains favorable.
Cleanliness is a strong point for this hotel with many reviews commending the spotless environment and regular housekeeping. The bathrooms are especially noted for their upkeep and modern amenities.
The staff is consistently praised for their friendliness, attentiveness and professionalism. Specific members receive special mentions for their exceptional service, adding a personal touch to the guest experience.
Opinions on the hotel's Wi-Fi are mixed. While some guests report strong and reliable connections, others encounter issues with poor and inconsistent service. Similarly, parking receives mixed feedback with guests appreciating the on-site garage but also noting the narrow and challenging spaces.
For families, the experience is mixed with some appreciating the family-friendly rooms and staff, while others express concerns about safety in the surrounding area, particularly at night.
The nightlife around the hotel is vibrant with numerous clubs and bars contributing to a lively atmosphere. However, this also leads to noise concerns and a seedy atmosphere after dark, which can be unsettling for some guests.
The beds are a highlight, frequently praised for their comfort and clean bedding, contributing to a restful stay. Business travelers find the hotel practical and reliable, offering a convenient central location and useful amenities, despite some criticisms about the Wi-Fi and business facilities.
Finally, the hotel is noted for being dog-friendly, accommodating pets and ensuring a pleasant stay for guests traveling with their four-legged companions. Show more
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3-Star Hotel
This hotel has good reviews and is located in the city center. It provides convenient access to various attractions. The hotel is known for its comfortable accommodations and good service.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Room Types
Budget Single RoomAir-conditioned room offers a satellite TV and a private bathroom with complimentary toiletries.
Comfort Double or Twin RoomAir-conditioned room offers a satellite TV, hot drinks facilities and private bathroom with complimentary toiletries. Some have a balcony.
Please note that extra beds are only available upon request and must be approved by the property in advance.
Please note that the photographs of the room are only examples and the actual layout may vary.
Guest Reviews
7.6
Good
Location
The Leonardo Hotel Frankfurt City Center is praised primarily for its exceptional location, making it a popular choice among travelers. Positioned right next to the Frankfurt Hauptbahnhof (main train station), guests appreciate the convenience of being only a few minutes' walk from the station with numerous mentions highlighting the seamless access to public transportation, trams and the S-Bahn, which connects directly to the airport.
The central location facilitates easy travel around Frankfurt and access to key attractions, including the city center, the Cathedral, museums, the Main River and shopping areas, all within walking distance. Additionally, the proximity to business centers and a variety of restaurants and cafes is beneficial for both leisure and business travelers.
However, the hotel's surroundings receive mixed feedback. While the centrality of the location is emphasized as a major advantage, some guests have expressed concerns about the safety and cleanliness of the neighborhood, citing the presence of homeless individuals and a generally "sketchy" atmosphere.
Despite these drawbacks, many reviews still recommend the hotel for its unbeatable convenience, especially for those with early train departures or travelers looking for a short stay in Frankfurt. They also commend the hotel for its friendly staff, clean and spacious rooms and overall value for money.
Breakfast
At the Leonardo Hotel Frankfurt City Center, breakfast has garnered generally positive feedback from guests, who often mention the generous and varied selection. Many reviewers have praised the breakfast for its extensive options, including eggs, bacon, beans and fresh fruits, alongside an array of juices, cereals, breads and yoghurts. The service is frequently described as attentive and friendly with staff maintaining the buffet well-stocked and clean.
Several guests have highlighted the excellent quality and taste of the offerings with some describing it as delicious and satisfying, providing a good start to the day. The coffee machine and overall facilities also receive commendation, contributing to a pleasant breakfast experience.
However, some reviews suggest that the breakfast can feel repetitive over longer stays and a few guests have noted that certain items could be improved in terms of standard and temperature. A recurring concern is the cost with several pointing out that the breakfast price can seem high relative to the perceived value. Despite these occasional drawbacks, the overall sentiment reflects that the breakfast is more than adequate, often exceeding guest expectations.
Whether opting for eggs and bacon or indulging in fresh rolls and waffles, breakfast at Leonardo Hotel appears to cater well to a variety of tastes and preferences, making it a largely appreciated aspect of the stay.
Rooms
The rooms at Leonardo Hotel Frankfurt City Center have garnered praise for their spaciousness, modern furnishings and comfort. Most reviewers found their accommodations to be clean, quiet and well-maintained. Many highlighted the ample size of the rooms and beds, which provide a restful and comfortable experience. Guests appreciated the functional and well-equipped bathrooms, frequently mentioning the large showers and modern amenities.
Moreover, the hotel rooms often offer convenient features such as coffee machines, good lighting and soundproof windows, ensuring a peaceful stay despite the hotel's central location close to the train station. Some rooms even include balconies and boast great city views.
Though a few reviews noted that some rooms could be small or in need of an update, the overall impression is positive with most guests finding their rooms exceeded expectations in terms of cleanliness and comfort. The combination of modern decor and practical facilities, such as air conditioning and blackout curtains, also received favorable mentions.
In summary, for those seeking a well-located, clean and comfortable place to stay in Frankfurt, Leonardo Hotel Frankfurt City Center offers spacious and well-equipped rooms that cater to various needs and preferences.
Beds
Guests at the Leonardo Hotel Frankfurt City Center frequently praised the comfort of the beds, noting phrases like very comfortable, cozy and super comfy. The beds were often described as large and spacious, contributing to a restful experience. Several reviews highlighted clean bedding and crisp linens, emphasizing the overall cleanliness of the accommodation. Despite a few mentions of beds being too hard or soft for individual tastes, the consistent theme across the majority of reviews was one of satisfaction with the bed quality. Even in rooms that were noted as small, the modern and comfortable beds stood out as a positive feature. Overall, the beds at this hotel were appreciated for their comfort, contributing to a pleasant stay for many guests.
Cleanliness
The Leonardo Hotel Frankfurt City Center consistently impresses with its high standards of cleanliness. Guest reviews frequently praise the hotel for its clean and tidy rooms, noting that they are both spacious and well-maintained. Many guests appreciate the regular housekeeping with rooms being cleaned daily and providing a spotless environment throughout their stay. The modern and comfortable furnishings add to the overall positive experience, making the rooms not only functional but also inviting.
The bathrooms receive commendations for their cleanliness, emphasizing their modernity and upkeep. Some reviews mention that the rooms include thoughtful touches like a bottle of water and well-equipped amenities, which contribute to a comfortable stay.
While the cleanliness of the hotel itself is generally praised, a few guests did note that certain areas, like the curtains or some bathroom aspects, could improve. Despite these minor concerns, the overall feedback places the Leonardo Hotel Frankfurt City Center as a clean and comfortable choice, conveniently located near the main train station. The hotel's cleanliness and hygiene standards meet guest expectations, ensuring a pleasant and reliable lodging experience.
Staff
The guests of Leonardo Hotel Frankfurt City Center consistently praise the hotel staff for their exceptional friendliness, attentiveness and courtesy. Many reviewers highlighted specific instances of staff members going out of their way to assist, such as helping with microwave use in the mornings and facilitating smooth check-ins and check-outs. The front desk staff and receptionists were frequently described as welcoming and efficient with the ability to communicate fluently in multiple languages, adding to the ease of the guests' stay. Housekeeping, kitchen staff and breakfast service personnel also received commendations for their willingness to help and maintain a high standard of service.
Notably, guests often mentioned the personal touch of certain staff members, such as Maria Zimmermann, Ajaz and Salim, adding a warm familiarity to their stay. Despite a few isolated mentions of slow service, the overwhelming consensus is that the staff are professional, well-trained and dedicated to providing excellent hospitality. The atmosphere created by such amiable and supportive employees significantly contributes to the overall satisfaction of guests at the Leonardo Hotel Frankfurt City Center.
Wi-Fi
The Wi-Fi experience at Leonardo Hotel Frankfurt City Center varied significantly among guests. Many praised the strength and reliability of the Wi-Fi, highlighting it as excellent, strong and very good. Some guests found the internet to work well and decently with free access being an appreciated feature.
However, not all reviews were favorable. A number of guests encountered issues such as poor, weak and slow Wi-Fi connections. Some experienced inconsistent service with the internet occasionally logging out or performing erratically. The Wi-Fi quality in certain rooms, like room 5007, was specifically noted as problematic. Overall, while some guests enjoyed a robust and efficient Wi-Fi service, others found it lacking and in need of significant improvement.
Parking
Visitors to the Leonardo Hotel Frankfurt City Center have mixed feelings about the parking facilities, but many noted positive aspects. The hotel offers several parking options, including an underground garage directly beneath the building. This private parking is perceived as a good bonus with the car being safely taken care of. Guests appreciated the reasonable pricing of around 15 to 19 euros per day, albeit some felt additional parking charges should be included in the room rate.
The central location of the hotel contributes to the convenience of the on-site parking, which many found helpful when traveling by car. Nonetheless, the parking area is described as narrow, steep and difficult to navigate, particularly for larger vehicles or those with low ground clearance. Despite some reports of insufficient space and tricky access, the existence of double-secured and private parking was a highlighted positive feature. Some guests mentioned alternative parking areas nearby, although they noted potential safety concerns in the surrounding district. Overall, while the parking amenities come with added costs and certain challenges, they remain a valuable aspect for those driving to this central Frankfurt location.
Family
The Leonardo Hotel Frankfurt City Center offers a mixed experience for families. Reviews indicate the presence of family-friendly features, such as family-oriented rooms and a family-friendly staff approach with some guests appreciating the option of staying on the same floor when booking multiple rooms. The hotel provides a child-friendly layout in certain rooms, making it a suitable choice for those traveling with children.
However, there are notable concerns about safety, particularly an atmosphere that feels unsafe after dark, leading some to suggest the hotel may not be entirely suitable for family stays. The lack of dedicated family rooms and mixed opinions highlight the necessity for potential guests to weigh these factors when considering the hotel for a family vacation.
Nightlife
The nightlife scene around Leonardo Hotel Frankfurt City Center is vibrant but comes with some caveats. The area is bustling with clubs, bars and discos, contributing to a lively atmosphere filled with party music and energetic crowds. Guests frequently note the proximity to a nightclub, literally next door, where thundering music often continues into the early morning hours. This can result in high levels of noise, although some reviews mention that the room soundproofing is decent.
However, the neighborhood around the hotel, particularly near the Bahnhofsviertel area and the main train station, is described as rough and often feels unsafe, especially at night. There are reports of drunken individuals, beggars and groups of homeless people which some guests find unsettling and intimidating. The streets can become quite noisy and there are frequent disturbances with some mentioning encounters with verbally aggressive individuals and shady figures loitering around.
For those looking for nightlife, the hotel’s central location might be convenient, but it comes at the cost of surrounding street noise and a generally seedy atmosphere after dark. While some may find this area colorful and reflective of an urban party scene, it is advised to exercise caution and perhaps reconsider night walks, especially for women and families. Despite these challenges, the hotel remains close to public transport, which might be a favorable point for visitors navigating Frankfurt.
Business
The Leonardo Hotel Frankfurt City Center emerges as a practical and reliable choice for business travelers with a central location that is highly convenient for business trips. It provides value for money, making it a good investment for those seeking cost-effective accommodation. Guests frequently commend the pleasant setting and the efficiency of the friendly staff, ensuring a smooth experience from check-in to check-out.
The hotel features useful amenities for those on business, including shared conference rooms and a dining area, which cater well to meetings and professional gatherings. Though not lavish in its offerings, the basic facilities meet the needs of many business guests. However, some reviews mention poor Internet service in specific rooms and a general lack of business facilities, which may be a downside for those needing robust technological support.
Overall, the Leonardo Hotel Frankfurt City Center is praised for its practicality, cleanliness and central location, making it ideally suited for short business stays and overnight trips. It is recommended for those who are looking for a functional and cost-effective place to stay in Frankfurt.
Dog Friendly
The Leonardo Hotel Frankfurt City Center is highly praised for its dog-friendly approach and accommodations. With a policy that welcomes pets, this hotel allows guests to bring their dogs for an additional cost, making it an ideal choice for those traveling with small pets. Guests frequently mention the hotel as both dog-friendly and pet-friendly, highlighting that dogs are not just permitted but also well accommodated. The overall feedback indicates a positive experience for dog owners, emphasizing that the hotel ensures a comfortable stay for both pets and their human companions.
No, Leonardo Hotel Frankfurt City Center doesn't have any pool.
No, a spa isn't available at Leonardo Hotel Frankfurt City Center.
Yes, Leonardo Hotel Frankfurt City Center welcomes dogs.
Yes, parking facilities are available at Leonardo Hotel Frankfurt City Center.
No, Leonardo Hotel Frankfurt City Center doesn't have a gym.