Hotel CityRing

Frankfurt am Main 50.10909000, 8.66749100 , Elbestrasse 36 (Show on Map)
4.1
Rated


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsHotel CityRing presents a blend of positive attributes and notable drawbacks based on guest reviews. The prime benefit of staying at Hotel CityRing is its highly convenient location, just minutes away from Frankfurt's central train station, making it an excellent choice for travelers needing easy access to transportation and the city center. The setting is especially advantageous for those who value proximity and affordability.

The rooms at Hotel CityRing have received mixed feedback. Many guests appreciate the spacious, comfortable and functional rooms with effective internet service and daily room cleaning. Positive mentions include clean bedding and newly renovated areas with some rooms offering pleasant views. However, a significant portion of reviews highlights issues with cleanliness and maintenance, including unventilated conditions, broken fixtures and dirty floors. The wear and tear in decor and furniture are also frequently noted, contributing to an overall perception of inconsistent service quality.

Cleanliness stands out as a critical area needing improvement. While some guests report clean rooms and linens, many others describe filthy conditions, including mold, bad odors and dirty communal areas. The hotel's overall state is often portrayed as old, neglected and poorly maintained, diminishing the overall guest experience.

On the upside, the staff at Hotel CityRing receive generally favorable reviews. Many guests find the personnel friendly, helpful and accommodating, particularly appreciating the 24-hour reception service. However, there are instances where guests encountered rude and unhelpful behavior, suggesting inconsistency in service quality.

The provided Wi-Fi is another area of mixed satisfaction. While some guests note good and stable connections, others face weak signals, slow speeds and access issues. This inconsistency indicates that while Wi-Fi is available, its reliability varies.

For families, the hotel's location in a red-light district raises significant concerns. The area is described as unsafe and unsuitable for children with frequent mentions of homeless individuals, drug users and adult entertainment establishments nearby. Consequently, many guests recommend against staying here with family.

Nightlife around Hotel CityRing is vibrant, filled with bars, nightclubs and strip clubs, catering well to those seeking lively entertainment. However, this energetic atmosphere contributes to significant noise levels and a crowded environment, which may be less appealing to those seeking a quieter stay.

The beds at Hotel CityRing also receive mixed reviews. While some guests find them comfortable and satisfactory, a notable number express discomfort, citing issues with hardness, cleanliness and even broken beds. The bedding often draws criticism for stains and poor hygiene.

In summary, Hotel CityRing offers strong advantages in terms of location and accessibility but is counterbalanced by challenges in cleanliness, maintenance and the surrounding environment. It can be a viable, budget-friendly option for short stays, particularly if proximity to the train station is a priority, but may not be ideal for families or those seeking a serene and clean lodging experience.
Show more
Categories
Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Free Wi-Fi

3-Star Hotel

Room Types
Single Room Classic-style room with a TV and a private bathroom.

Triple Room Classic-style room with a TV and a private bathroom.

Twin Room The twin room has a private bathroom fitted with a shower and a hairdryer. This twin room features heating and a flat-screen TV. The unit has 2 beds.

Double Room This double room provides a TV. The unit offers 2 beds.

Guest Reviews
4.1
Rated
Location
Hotel CityRing offers a highly convenient location if your primary aim is close proximity to Frankfurt’s central train station. Situated just minutes away from the station, access to transportation and the city center is notably easy, which is a key perk for travelers on the go.

However, the hotel's immediate surroundings are part of the Bahnhofsviertel district, well-known for its red-light activities. Guests frequently remark on the presence of drug users, homeless individuals and adult entertainment establishments right outside. The environment is often described as unsafe, chaotic and very noisy due to constant construction and nightlife activity, making it less ideal for families or those seeking a peaceful retreat.

Notably, the area is perceived as dirty and unsettling with reviews highlighting issues such as unpleasant smells and street litter. Despite these drawbacks, for some travelers, the central location and affordability outweigh the negative aspects, particularly for a brief stay or for those who prioritize being close to transportation hubs.

In summary, while Hotel CityRing offers excellent access to public transport and is centrally located, potential visitors should be mindful of the neighborhood's challenging environment, which might not be suitable for everyone.

Rooms
Hotel CityRing's rooms seem to elicit a very mixed set of responses from guests. Positive highlights include mentions of spacious rooms that are relatively comfortable and cozy with some enjoying nice views and newly renovated spaces. Several reviews also praise the clean bedding, good-sized rooms and daily room cleaning service that provides fresh towels and beddings on demand. A few guests appreciated that the rooms are simple yet functional with internet and a small fridge available.

However, there are substantial concerns regarding the state of cleanliness and maintenance. Multiple guests complain about rooms smelling heavily of smoke, unventilated conditions and broken fixtures, including non-functioning TVs, windows that won’t close and damaged bathrooms. Issues with cleanliness range from mold, dust and dirty floors to stained and torn bed linens. The lack of essentials like towels, toilet paper and functional plugs is also frequently noted.

The decor in many rooms appears to be worn out with dated furniture and signs of significant wear and tear. The hotel's general atmosphere and surrounding area also raised concerns about safety and noise, particularly given its location on a busy red-light street. Guest experiences vary significantly, suggesting an inconsistent level of service and upkeep across different rooms.

Beds
The feedback on the beds at Hotel CityRing is mixed with some guests highlighting positive aspects and others raising significant concerns. Several visitors appreciated large, comfortable beds, describing them as super comfy and very comfortable. For some, the mattress was decent and one review noted that the double bed was satisfactory. However, a considerable number of guests reported dissatisfaction, pointing out issues such as beds being hard, uncomfortable and even broken. Complaints about the cleanliness of the bedding were frequent with observations of stains, hair and dirt, including severe cases of bloodstains and burnt bedsheets. The pillows also received criticism for being unclean and too high. Overall, while a few found the beds adequate, many experienced discomfort and poor hygiene regarding their sleeping arrangements.

Cleanliness
At Hotel CityRing, the overwhelming feedback from guests points to a significant issue with cleanliness. Many reviews highlight dirty rooms, filthy floors and unclean bathrooms with some noting the presence of mold on the walls and pervasive bad odors. The linens, too, were often described as dirty or worn with some guests finding stains and cigarette burns on the sheets. The communal areas, such as hallways and staircases, were also reported to be littered with trash and suffering from poor maintenance.

On a positive note, a few guests mentioned finding their rooms or specific items like towels and bed linens clean and one even described their room as top-notch. Here and there, some parts of the hotel, like the curtains and showers, were noted as being properly cleaned. However, these instances appear to be exceptions rather than the norm.

For travelers, it seems Hotel CityRing offers budget accommodation but at the cost of compromising greatly on cleanliness and upkeep. The hotel’s condition was often described as old, neglected and poorly maintained, greatly impacting the overall guest experience.

Staff
The reviews of Hotel CityRing reveal a mixed but predominantly positive response towards the staff. Many guests highlighted that the personnel were friendly, helpful and accommodating with references to particularly nice and attentive staff members. The reception also operates around the clock, ensuring continual access for guests. Specific mentions were made about the porter and the night porters being charming and shielding guests from potential disturbances.

However, there were several comments pointing out issues with the staff. Words like rude, unfriendly and arrogant appeared frequently. Some guests experienced hostility and unfounded accusations, while others faced demands for additional fees and unhelpful responses. The reception service, in particular, received significant criticism for not always being pleasant or efficient.

Overall, while many guests appreciated the friendliness and helpfulness of certain staff members, there seems to be room for improvement in consistency and professionalism at Hotel CityRing.

Wi-Fi
Hotel CityRing provides Wi-Fi included with the stay with some guests noting that the Wi-Fi connection is good and stable. However, a number of guests have reported issues such as weak internet signals, slow speeds and occasional lack of functionality. Some rooms have Wi-Fi, but other guests experienced rooms without any connection or faced challenges in accessing the Wi-Fi password. Overall, while the hotel does offer Wi-Fi, experiences with its reliability and speed vary greatly among guests.

Family
The reviews of Hotel CityRing highlight serious concerns regarding the surrounding environment, especially for families with children. Many guests pointed out the presence of homeless and intoxicated individuals loitering and creating a commotion near the hotel. The general consensus indicates that the neighborhood is deemed unsafe and unsuitable for families, particularly for women and children. Reviewers consistently express their trepidation about venturing to nearby amenities like the train station with children and there is an overwhelming recommendation to seek alternative accommodations if traveling with family members. Safety concerns are frequently noted, advising those who prioritize a family-friendly atmosphere to consider other options.

Nightlife
Nestled within the vibrant red-light district, the nightlife around 'Hotel CityRing' promises a dynamic experience for those seeking entertainment. The hotel is surrounded by a plethora of bars, nightclubs and strip clubs, ensuring that guests have ample options to enjoy their evenings. The nearby venues offer top entertainment value, keeping the area lively and spirited through the night.

However, the bustling location comes with its drawbacks. Guests frequently report significant noise levels due to the close proximity to nightclubs, discos and street activity that continues late into the night. The area is also described as being crowded and at times filled with individuals associated with the red-light district and drug use.

Despite these factors, the presence of helpful employees has been noted, contributing positively to the overall guest experience. Yet, potential visitors should be prepared for an atmosphere that can be loud and intense, aligning with the energetic nightlife that defines the surrounding streets.


No, Hotel CityRing doesn't have any pool.

No, a spa isn't available at Hotel CityRing.

No, Hotel CityRing doesn't allow dogs.

No, parking facilities aren't available at Hotel CityRing.

No, Hotel CityRing doesn't have a gym.

Location Show Map
More Options
  • Hotel in Frankfurt am Main

  • 8.0 Very Good

  • From $79

  • Hotel in Frankfurt am Main

  • 7.9 Good

  • From $97

  • Hotel in Frankfurt am Main

  • 8.2 Very Good

  • From $77

  • Hotel in Frankfurt am Main

  • 8.2 Very Good

  • From $69



6,893,169

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ