Best Western Hotel Airport Frankfurt

Frankfurt am Main 50.05573000, 8.59609000 , De-saint-exupery-strasse 6 (Show on Map)
8.5
Very Good


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Summary of reviewsBest Western Hotel Airport Frankfurt is highly recommended for its strategic, peaceful yet conveniently accessible location near Frankfurt Airport. Travelers appreciate its proximity to the S-Bahn Gateway Gardens station, supermarket, various restaurants and Deutsche Bank Arena. The strategic placement ensures quick access to Frankfurt city center and ample parking facilities, making it an ideal choice for a variety of transportation preferences.

Guests consistently praise the breakfast experience at the hotel, highlighting its quality, diversity and early availability. The extensive buffet includes traditional German and international cuisine with options catering to various dietary preferences like vegan and lactose-free choices. The late-service and friendly, attentive staff enhance the overall dining experience.

Though the dinner service displays a mix of positive and negative reviews, the onsite restaurant’s Asian cuisine receives commendations. There's room for improvement in menu variety and service consistency—some found the restaurant limited in offerings and sometimes closed. Guests are advised to explore nearby dining alternatives for a more varied experience.

The rooms at the Best Western Hotel Airport Frankfurt are described as spacious, modern and exceptionally clean, often likened to small apartments. Equipped with practical amenities such as kitchenettes, coffee machines and air conditioning, the rooms offer a comfortable and quiet stay despite the airport's proximity. The cleanliness and modern facilities are recurrently praised, though minor cleanliness issues are noted occasionally.

The staff are recognized for their exceptional friendliness, helpfulness and efficient service. Regardless of minor hiccups, such as slow restaurant service at times, the overall sentiment is overwhelmingly positive with the staff contributing significantly to a comfortable and enjoyable stay.

While the WiFi service garners mixed reviews, it's generally reliable in common areas but occasionally inconsistent in guest rooms. The fitness facilities receive good feedback for being modern and well-equipped, though some guests noted the gym could benefit from better visibility and updated signage.

Parking is convenient but costly and there are adequate EV charging stations despite some occasional equipment malfunctions and perceived high costs. The hotel tends to be family-friendly with spacious rooms, kitchenette facilities and thoughtful amenities catering to family needs, ensuring a comfortable stay for all ages.

Lastly, the beds are consistently appreciated for their size and comfort, contributing significantly to the overall quality of sleep for guests.

In summary, the Best Western Hotel Airport Frankfurt offers an impressive combination of convenience, comfort and modern amenities, making it a top choice for travelers needing a seamless and pleasant stay near Frankfurt Airport.
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Categories
Hotel with Parking
An airport hotel providing parking facilities for travelers needing to leave their vehicles while away.

EV charging stations  


Accessible Hotel
Identified as an accessible hotel in Frankfurt, this hotel ensures that guests with disabilities are well catered for. This hotel provides necessary amenities and services for guests with disabilities.

3-Star Hotel
This hotel is well-located near the Frankfurt Airport. As part of the Best Western brand, it offers reliable service and amenities, including a fitness center.

Hotel with EV Charging Stations

Family Friendly Hotel

Business Hotel

Hotel with Gym

Room Types
Standard King Apartment The double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The double room features parquet floors, a seating area with a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 1 bed.

Comfort King Apartment The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible double room has a tea and coffee maker, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.

Superior King Apartment In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

Guest Reviews
8.5
Very Good
Location
The Best Western Hotel Airport Frankfurt enjoys a stellar reputation primarily for its convenient location, especially for travelers needing quick access to Frankfurt Airport. Situated just one S-Bahn stop away from the airport, the hotel is highly appreciated for being approximately 8 minutes away by car and within easy walking distance to Terminal 1 and 2. The proximity to the S-Bahn Gateway Gardens station, located just a few steps away, makes it an easily accessible choice for those who prefer public transportation. This strategic location also places guests close to a variety of restaurants, a supermarket and even the Deutsche Bank Arena, making it perfect for both air travelers and those attending events.

Despite its close vicinity to the airport, the hotel’s environment remains peaceful and quiet with many guests complimenting its serene location overlooking a nearby park. The direct connection to the airport via S-Bahn facilitates stress-free access, whether arriving or departing. Additionally, the short walks to nearby amenities, including the train station and grocery stores, add to the hotel's convenience.

For those interested in exploring Frankfurt city center, the hotel's positioning offers quick public transport links, ensuring the city's attractions are within a 15-minute ride. It's also worth mentioning the ample parking space and the convenience of taxi services, making it a versatile choice for various transportation preferences.

Overall, the Best Western Hotel Airport Frankfurt stands out for its perfect balance of accessibility, convenience and tranquility, making it a top recommendation for travelers seeking a seamless and comfortable stay near Frankfurt Airport.

Breakfast
The breakfast at Best Western Hotel Airport Frankfurt receives overwhelmingly positive remarks from guests, highlighting its quality, variety and early availability. Many reviews describe the breakfast as excellent, very good and delicious with terms like "superb," "fantastic," and "wonderful" frequently used. Guests appreciated the wide selection available, including both traditional German and international cuisine, as well as healthy and diverse options.

The buffet is noted for its ample and abundant spread, starting as early as 5:00 am, making it convenient for early travelers. Key highlights include the delicious and fresh products, the extensive and varied offerings and the great value for money. Specific mentions include the availability of vegan and lactose-free alternatives, a variety of fruits, hot dishes and even some unique touches like small bread bags for takeaway.

Though there were minor comments on occasional shortages or the desire for more vegetable options, these do not overshadow the overall satisfaction and praise directed toward the breakfast experience. The friendly and attentive staff further enhance the positive dining atmosphere, making the breakfast a delightful and highly recommended part of staying at this hotel.

Dinner
The dinner experience at the Best Western Hotel Airport Frankfurt offers a mix of positive and negative reviews. On the brighter side, the hotel is praised for its good onsite restaurant with some guests specifically noting the delicious and very tasty dinners available. The restaurant's Asian cuisine receives high marks for being super delicious and delightful. Other guests have mentioned enjoying their meals while seated outside in a cosy dining environment. There's acknowledgment of nearby dining options being excellent as well, including an Asian restaurant in the neighborhood and a recommended Italian spot one street over.

However, there are notable concerns regarding the limited dinner menu at the hotel. Several guests were disappointed to find the restaurant sometimes closed or restricted to serving only frozen pizza and a few salads. The lack of regional cuisine, vegan options and child-friendly dishes like pasta and fries was also criticized. Additionally, the service in the restaurant was described as demotivated and slow with long wait times and half the menu items often unavailable. The prices for the limited food were considered high by some patrons.

For those planning to dine at the hotel, it may be advisable to check in advance for the restaurant's availability and menu options and to consider nearby alternatives for a more varied dining experience.

Rooms
The rooms at Best Western Hotel Airport Frankfurt have received overwhelmingly positive feedback. Guests frequently commented on their spaciousness, modernity and cleanliness. Many found the rooms to be larger than expected, often likened to small apartments with practical layouts. A standout feature is the well-equipped kitchenette, including amenities such as coffee machines, safe, iron and ironing board.

Air conditioning, although praised by some, was noted for not always cooling the rooms effectively. The rooms' design is appreciated for being both stylish and functional with ample natural light and sound insulation ensuring a quiet stay despite the proximity to the airport. Comfort is a recurring theme with mentions of large, comfortable beds, modern bathrooms and high-quality furnishings.

Overall, guests felt the rooms had everything needed for a convenient stay, whether for a short overnight or a longer visit. The consistent praise for cleanliness, spaciousness and comprehensive amenities made it clear that the rooms exceeded many guests' expectations.

Beds
The beds at the Best Western Hotel Airport Frankfurt consistently receive high praise from guests, emphasizing their comfort and size. Many have described the beds as very comfortable, large and featuring great mattresses and pillows. The quality of sleep is frequently highlighted with guests noting they slept wonderfully and could sleep peacefully. The terms super comfortable and impressive comfort are commonly used with some considering it the best bed they have ever slept on.

Despite the overwhelmingly positive feedback, a few guests mentioned minor downsides such as sagging mattresses or beds being too hard. However, these comments are exceptions amid dominant remarks about the beds’ excellence.

Additionally, rooms are often described as clean, comfortable, quiet and well-equipped, complementing the comfort provided by the beds. The presence of large, cozy duvets and modern, well-maintained rooms enhances the overall sleeping experience. With these consistent accolades, it's clear that the hotel prioritizes guests' comfort, especially when it comes to providing a restful night.

Cleanliness
Best Western Hotel Airport Frankfurt has garnered positive feedback for its exceptional cleanliness and modern amenities. Guests frequently highlighted the hotel's clean and comfortable environment, noting that rooms were consistently spotless and well-maintained. The modern facilities added to the overall pleasant experience, creating a welcoming atmosphere. The property itself, along with specific areas such as bathrooms and communal spaces, was kept in pristine condition. Many reviewers appreciated the attention to detail, such as good water pressure and well-heated rooms.

Despite the overwhelmingly positive remarks, a few guests pointed out minor cleanliness issues, such as dust around the coffee machine, sticky tables in the breakfast room and isolated incidences of foreign hairs. Nevertheless, these instances were exceptions rather than the norm. Most reviews agree that the hotel excels in providing a clean, safe and modern stay, perfectly located for travelers needing convenient access to the airport.

Staff
The staff at Best Western Hotel Airport Frankfurt receives high praise for their exceptional friendliness and helpfulness. Described as very nice, polite and accommodating, the staff consistently ensure a pleasant experience for guests. The reception team is notably welcoming, offering warm smiles and useful information, even for late arrivals. Quick and uncomplicated check-ins, along with attentive service during breakfast, highlight the efficiency and dedication of the team. Although there are occasional mentions of unprofessional or unprepared staff, the overwhelming sentiment is one of a superb, service-oriented and deeply committed team that goes out of its way to accommodate guests' wishes. The positive attitude and humor of the staff contribute to a comfortable and enjoyable stay, making the hotel's service stand out.

Wi-Fi
Visitors to the Best Western Hotel Airport Frankfurt have shared mixed experiences regarding the hotel's WiFi service. On the positive side, many guests praised the WiFi as being super fast, strong and readily available, especially in common areas such as the reception. Some noted that the internet connection was quite good, fast and stable, making it easy to stay connected during their stay.

The hotel itself has been described as super modern with top-notch room equipment, complementing the good WiFi experience in the common areas. Additionally, there's good service at the reception and thoughtful amenities like a complimentary bottle of water and complimentary transportation to and from the airport.

However, not all guests had an ideal experience with the WiFi in their rooms. Several reviews mentioned inconsistent connectivity, poor reception or the WiFi not working at all in certain areas like the rooms and the basement. Some guests reported that the WiFi quality in the rooms was unreliable and suffered from constant interruptions.

While common areas seem to offer a better and stronger WiFi signal, the inconsistency in room connections suggests an area for improvement. Despite these occasional connectivity issues, the overall feedback on the hotel's amenities and services remained positive.

Gym
The fitness facilities at the Best Western Hotel Airport Frankfurt have garnered generally positive feedback from guests. The hotel offers a gym described as well-maintained, modern and perfectly equipped, providing a great gym experience for its category. Located in the basement, the gym might have some visibility issues, as some guests noted a lack of signage and communication about its presence.

While a few found the fitness room to be small and slightly outdated, many appreciated the quality and selection of the equipment available. Despite its modest size, the gym is noted for being well-equipped, catering well to the needs of travelers looking to maintain their fitness routines during their stay. Overall, it seems the gym is a worthwhile amenity, particularly for a hotel in this category.

Parking
The parking situation at the Best Western Hotel Airport Frankfurt receives mixed feedback from guests. Many appreciate the convenience of the underground parking garage directly underneath the hotel, finding it spacious and easy to access. Moreover, some guests enjoy that parking is offered on-site, making it convenient for those traveling by car. However, numerous reviews highlight the high cost of parking with fees reaching €24 per day, which many guests find excessive and overpriced. Additionally, some mention that the entry and exit points of the parking garage can be tight and difficult to navigate. While the garage itself is well-maintained, the high prices and limited parking options leave some guests feeling dissatisfied. No free parking options or shuttle services were noted and public parking spaces are not available nearby. Overall, while the parking facilities are convenient and well-kept, the high costs and limited availability are significant drawbacks for many travelers.

EV charging stations
The Best Western Hotel Airport Frankfurt offers onsite EV charging stations, conveniently located in their car park and garage. Several reviews highlight the ease of using these charging points with many guests noting their availability. However, it's worth mentioning that some guests experienced issues with the chargers not working and there were reports of staff lacking sufficient training to address these problems efficiently. Additionally, some guests found the cost of charging, particularly the rate of €1 per kWh, to be somewhat high. Despite these occasional setbacks, the presence of EV charging stations is noted as a positive feature, contributing to the hotel's convenience and modern amenities.

Family
Best Western Hotel Airport Frankfurt appears to be an excellent choice for families, especially for those needing a convenient overnight stay before a flight. The hotel’s family-friendly environment and amenities have received high praise and many guests found it particularly suitable for families with children. The rooms are described as spacious and well-equipped with conveniences such as a kitchenette that are specifically appreciated by families. The availability of family rooms, some of which include separate living areas, provides ample space and comfort, making it easy to put children to sleep early.

Families have noted the hotel's comfortable and cozy beds, ensuring a good night's sleep for everyone. The hotel’s family-friendly services and the possibility of early check-in have also been appreciated by visitors. Additionally, the presence of extra bags for families and well-arranged family rooms adds to the overall convenience.

Located ideally for families, the hotel is not just about practicality but also about comfort, making family stays relaxing and enjoyable. Overall, the Best Western Hotel Airport Frankfurt offers a welcoming and accommodating atmosphere for families, complete with thoughtful amenities tailored to their needs.

3 Star
Guests of the Best Western Hotel Airport Frankfurt commend its value, particularly noting that it offers appropriate pricing for its single rooms and overall affordability. The hotel is widely recognized as a very good three-star establishment and many reviews indicate that it deserves a higher rating, even comparing it to four-star hotels in terms of quality and service.

The facilities and services cater well to travelers with a particular emphasis on its convenience for those on short stays or business trips. Guests appreciate its close proximity to the airport and find the amenities and pricing to be standard for a hotel of its class. The rooms and amenities meet the expected three-star standards, providing sufficient comfort and functionality for guests.

The hotel's staff receive positive feedback for their friendliness and the efficiency of the services provided. Overall, the hotel is highly recommended for those looking for a reliable and reasonably priced place to stay near Frankfurt Airport.

Business
The Best Western Hotel Airport Frankfurt presents as an excellent choice for business travelers, offering a range of well-equipped, modern facilities tailored for business needs. The rooms are spacious and designed with travelers in mind, featuring practical amenities such as tables for office work and well-prepared meeting spaces. The lobby is also suitable for work, making it a conducive environment for conducting business meetings or conferences.

Guests appreciate the hotel's proximity to Frankfurt Airport, marking it as an ideal spot for transit business stays or for those with early flights. The location's accessibility adds to its convenience for short-term bookings and impromptu business trips. There is notable praise for the reasonable and competitive pricing, which offers good value compared to other hotels in the area.

The hotel provides essential amenities including a gym and laundry services, catering comprehensively to business travelers' needs. Additionally, the existence of restaurants both within the hotel and nearby affords guests ample dining options.

However, the hotel does not offer an airport shuttle, which might be a consideration for some guests. While staff service levels received mixed reviews with some noting non-accommodating behavior, others found the hotel staff to be very accommodating.

Overall, for business centered activities whether it be meetings, conferences or overnight stays for travelers with tight schedules, the Best Western Hotel Airport Frankfurt emerges as a top contender due to its strategic location, value for money and business-friendly features.

Accessible
The Best Western Hotel Airport Frankfurt stands out as a conveniently located, easily accessible choice for travelers, particularly those with disabilities. Its proximity to the airport, just a single S-Bahn station away or a short bus ride, makes it an ideal option for quick accessibility. Guests appreciate the location directly at the Gateway Gardens stop, simplifying travel via public transportation.

The hotel's facilities cater well to guests with limited mobility, featuring wheelchair accessible rooms and overall accessible facilities. The hotel itself is new, spacious and maintains a high standard of cleanliness, enhancing the comfort for all guests. Underground parking, nearby restaurants, a supermarket and a well-equipped fitness room accessible from all areas add to the convenience.

For those looking to explore further or reach specific destinations, the hotel's closeness to the S-Bahn and train station ensures seamless travel. However, a few areas need improvement, such as the reception not being accessible by elevators and some issues with the accessibility of WIFI and reception services.

Overall, the Best Western Hotel Airport Frankfurt offers a comfortable and accessible stay for travelers, including those with mobility challenges with the added benefit of excellent transport links.


No, Best Western Hotel Airport Frankfurt doesn't have any pool.

No, a spa isn't available at Best Western Hotel Airport Frankfurt.

No, Best Western Hotel Airport Frankfurt doesn't allow dogs.

Yes, parking facilities are available at Best Western Hotel Airport Frankfurt.

Yes, Best Western Hotel Airport Frankfurt has a gym.

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