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Summary of reviewsThe Holiday Inn Express Hotel & Suites Ohio State University-OSU Medical Center by IHG receives consistent praise from guests for its convenient and desirable location. Situated near Ohio State University, OSU Medical Center, and James Cancer Center, the hotel is ideally placed for visitors attending events or seeking medical treatments. Its central, safe, and accessible location allows guests to easily explore Columbus, with proximity to highways, dining options, shopping areas, and the Ohio State football stadium, enhancing the guest experience and providing a restful retreat in a vibrant area.
The complimentary breakfast is well-received, often described as delicious and offering a variety of choices that cater to many preferences. Guests appreciate the attentiveness of the breakfast staff and the cleanliness and organization of the breakfast area. While there are occasional suggestions for improvement, the overall feedback highlights a satisfying and ample breakfast experience.
Guests find the rooms to be spacious, clean, and comfortable, featuring modern updates and amenities like fridges and microwaves. The design and cleanliness of the rooms receive high marks, with visitors enjoying the home-like atmosphere provided by comfortable beds and well-maintained facilities. The helpful and efficient staff further enhances the experience, ensuring any minor issues are promptly addressed.
Cleanliness is a standout feature, with both common areas and rooms meeting high standards of hygiene. Guests appreciate the modern and updated appearance of the hotel and frequently encounter friendly and accommodating staff. The hotel is recommended for its cleanliness and comfort, creating a welcoming environment for travelers.
The staff at the hotel is frequently lauded for their friendliness, professionalism, and willingness to assist. From seamless check-ins to addressing personal requests, their commitment to excellent customer service is consistently recognized, and their positive interactions contribute to a pleasant stay.
While spa and pool facilities receive mixed reviews, with some noting issues in maintenance, guests generally enjoy the presence of these amenities. The pool, in particular, is often considered a relaxing escape for children and adults alike, though its condition can vary.
Parking is appreciated for being free, well-lit, and generally convenient, though busy periods may lead to limited availability. When available, the parking enhances the overall convenience of the hotel.
Finally, the comfort of the beds is frequently highlighted, contributing to a restful and enjoyable stay for guests. The Holiday Inn Express Hotel & Suites Ohio State University- OSU Medical Center by IHG overall offers great value for its price, with high cleanliness standards, modern updates, excellent service, and a convenient location, making it a popular choice for visitors seeking quality accommodations in Columbus, Ohio.
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