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Summary of reviewsHome2 Suites By Hilton Columbus Polaris is highly regarded by guests for offering a blend of convenience, comfort, and exceptional service. The hotel's prime location, near Polaris Mall and the Tangier outlet, provides easy access to numerous shopping and dining venues, making it a perfect hub for both short and extended stays. Its strategic position also ensures excellent connectivity to various city attractions, contributing to a peaceful and relaxing retreat.
Guests frequently commend the hotel for its modern, clean facilities and amiable staff, both of which significantly enhance the overall hospitality experience. The inclusion of amenities such as good parking, a pet-friendly policy, and spacious, well-appointed rooms with kitchenettes cater to a diverse range of visitor needs. The rooms are praised for their cleanliness, comfort, and ample space, making them ideal for families. Guests consistently highlight the comfortable beds and high standard of housekeeping, though a few note a desire for more spacious bathrooms.
The hotel's breakfast service receives high marks for its quality and variety, with many guests enjoying the range of choices available. Although there are occasional comments about item restocking, the breakfast is often seen as a delightful start to the day with friendly staff adding to the experience.
Cleanliness is a standout feature, with the property and its amenities maintaining a pristine condition that guests appreciate. The gym is well-equipped and well-maintained, often exceeding expectations for a hotel workout facility. The indoor pool, while smaller, remains a popular feature for families, despite variable temperatures and occasional maintenance comments.
The staff's friendliness and helpfulness greatly enhance the guest experience, frequently mentioned as going above and beyond to ensure a welcoming environment. This dedication to customer service leaves a lasting positive impression on visitors, reinforcing the hotel's reputation as a welcoming home away from home. Overall, Home2 Suites By Hilton Columbus Polaris offers a notable combination of location, comfort, and service, making it an excellent choice for travelers seeking a comfortable and convenient stay in the Columbus area.
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