Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Other Yes. Recommend virtual card payments. Exact cash as last resort in envelope and given at check in. Keys in locks and identify rooms via mobile text.
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, certain room types. First phase, outside rooms only. No access to main building.
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 48 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? Yes
Other limitations Check-in is directly at room. Keys in locks
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Welsh Government COVID-19 Guidelines for Accommodation Providers. Hospitality UK COVID-19 Guidelines.
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Call 999, Lock Down, Check-out, Isolate
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Food and beverage services are all in-room delivery or takeaway.
Has the hotel closed during the pandemic? Yes Reopening Date: 06/10/2020
Additional Information: Phase one - essential travel with proof / documentation.
No non-refundable rates in the market.
Direct to room check-in.
Phase two - Opening of property.
Social distancing signage and mandatory mask wearing in all public areas.
Room 6Room 6 is a single room located on the first-floor main building. It is South-West facing and has a single bed, writing desk, clothes hanger and a 24-inch wall-mounted TV.
It is not suitable for dogs.
Room 1Room 1 is located on the first-floor main building. It is South facing and has a writing desk, tea tray, WiFi and 23-inch hanging TV. There is a shower over the bath and a built-in wardrobe space.
It is not suitable for dogs.
Room 2Room 2 is located on the first-floor main building. It is North-West facing and has a writing desk, tea tray, WiFi and 32-inch TV. There is a shower over the bath and a built-in wardrobe space.
It is not suitable for dogs.
Room 5Room 5 is a spacious family room located on the first-floor main building. It is South-West facing and has a separate bunk room, writing desk, cloths hanger and a 32” wall mounted TV.
There is a shower over bath and cloths hangers.
It is not suitable for dogs.
Room 7Room 7 is located on the first floor, above the front car park up a spiral staircase. It is South-West facing and has a writing desk, minibar, tea tray, WiFi and 24-inch hanging TV.
There is also a shower over the bath and a wardrobe.
It is not suitable for dogs.
Room 14Room 14 apartment is located alone in the quiet secluded back garden space. It is South-West facing and has a bedroom, lounge, bathroom and kitchen dining facilities
It is not suitable for dogs.
Room 3Room 3 is located on the first-floor main building. It is North-West facing and has a writing desk, cloths hanger and a 24-inch wall-mounted TV. There is a shower over the bath and a wardrobe.
It is not suitable for dogs.
Room 4Room 4 is located on the first-floor main building. It is North-West facing and has a writing desk, cloths hanger and a 24-inch wall-mounted TV. The room has a walk-in shower and hangers for clothes. The room only has a standing shower and does not have a bathtub.
It is not suitable for dogs.
Room 8Room 8 apartment is located at the front annexe building with ramp access. It is South-East facing and has a dining, seating and kitchen facilities. There is a walk-in shower.
It is not suitable for dogs.
Room 9Room 9 Twin is located at the annexe building with car parking directly outside the room. It is South-East facing and has a writing desk, tea tray, WiFi and 24-inch hanging TV. It has a shower over bath, built-in wardrobe space and dining table.
Suitable for dogs with a flat fee of GBP 10 on arrival.
Room 10Room 10 is located in the annexe building with an alloted car parking very close to the room. It is South-East facing and has a writing desk, tea tray, WiFi and 24-inch hanging TV. There is a shower over the bath and a wardrobe.
Suitable for dogs with a flat fee of GBP 10 on arrival.
Room 11Room 11 is a spacious family room located in the annexe building at the back garden side. It is South-East facing and has a separate bunk room, writing desk, minibar, microwave oven, wardrobe and 24-inch wall-mounted TV. There is a shower over the bath.
It is not suitable for dogs.
Room 12Room 12 is a spacious family room located in the annexe building, back garden side. It is North-West facing and has a writing desk, clothes hangers and a 24-inch wall-mounted TV.
The room has a shower over the bath and a wardrobe.
It is not suitable for dogs.
Room 13Room 13 is located in the annexe, back garden side, with parking in the main car park. It has both North- and South-facing windows as well as a writing desk, clothes hangers, 24-inch TV and dining space. There is a small kitchen space with hob, fridge, sink and work top.
It is not suitable for dogs.