Hôtel Fès Inn & SPA offers a tranquil retreat in a quiet residential area of New-Fez, providing a peaceful atmosphere away from the hustle and bustle of central Fes. Although it's situated roughly 5 kilometers from the Medina and set in a somewhat industrial neighborhood, the hotel itself is praised for its spacious and comfortable accommodations, adding a local charm to the guests’ experience. The hotel is well-connected by taxis and nearby amenities, making it convenient despite its somewhat off-center location.
The breakfast at
Hôtel Fès Inn & SPA receives high marks for its variety and quality with fresh options including juices, fruit salads and eggs made to order. The breakfast staff are often commended for their service and while some guests feel the breakfast is expensive or lacking in certain areas, many find it to be a highlight of their stay.
Dinner experiences are mixed with some guests enjoying the friendly service and decent quality of food, while others feel the options are limited and the prices high relative to the local standard. The atmosphere of the restaurant has been compared to a cafeteria and some guests note that it closes during the day, restricting dining options.
Rooms at the hotel are generally described as spacious, clean and comfortable, adorned with Moroccan-inspired décor. Guests appreciate the large, cozy beds and cleanliness of the rooms, although some mention the need for renovations and the less favorable views from certain rooms. A few reviews point out maintenance issues and room conditions that could be improved to meet the expectations of a four-star hotel.
Cleanliness is a strong point at
Hôtel Fès Inn & SPA with many guests praising the immaculate conditions of both rooms and outdoor areas. The staff’s friendliness and professionalism further enhance the experience, contributing to a comfortable stay.
The hotel staff consistently receive high praise for their exceptional service, noted for their friendliness, warmth and professionalism. Reviews highlight the staff’s dedication to guest satisfaction and their accommodating nature, significantly enhancing the overall guest experience.
The spa services at
Hôtel Fès Inn & SPA are well-regarded with guests appreciating the friendly and professional staff, as well as the relaxing hammam and massages. Although the spa operates only in the afternoons and sometimes faces closures, it remains a positive addition to the hotel's amenities.
The pool is another highlight, offering a beautiful and serene environment for relaxation. Despite requiring guests to cross a street, the pool's charm, spaciousness and well-maintained surroundings make it a popular feature. The attentive poolside staff and peaceful atmosphere contribute to a pleasant experience.
Hôtel Fès Inn & SPA is also a family-friendly destination with accommodations that cater to families traveling with children. The staff's dedication to meeting family needs and the affordability of the hotel make it a commendable choice for family vacations, despite the minor inconvenience of the pool’s location.
The beds at the hotel mostly receive positive feedback for their comfort, although some guests find the mattresses excessively firm. A few reviews suggest improvements in bedding quality and noise from air conditioning units can sometimes affect sleep. Overall, the beds contribute to a generally positive sleeping experience.
Overall,
Hôtel Fès Inn & SPA offers a comfortable and pleasant stay with an array of amenities and exceptional staff service, making it a favored choice for travelers seeking tranquility, good hospitality and a touch of local Moroccan charm.