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Royal Mirage Fes Hotel

Fes , Avenue Des Far (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Royal Mirage Fes Hotel receives commendations for its prime location in the heart of the new city of Fez, providing easy access to transportation, shopping centers and dining options. Guests appreciate the hotel's balance between accessibility to major attractions and peaceful retreat-like ambiance, underscored by spacious rooms, clean facilities and an inviting swimming pool.

Breakfast experiences are divided; many guests enjoy the generous and varied selection while others find it repetitive and lacking in local options. The dinner experience also varies with some guests praising the fresh, delicious meals and attentive staff, while others note inconsistencies in service and quality.

Rooms are generally spacious and comfortable, often featuring balconies and practical arrangements for families. Cleanliness is consistently highlighted, although the hotel's age shows in outdated furnishings and occasional maintenance issues. Despite this, the diligent housekeeping and friendly staff enhance the overall experience.

Staff are frequently praised for their friendliness, professionalism and attentiveness, contributing significantly to a pleasant stay. However, some guests report less friendly encounters at reception. Positive feedback extends to the efficient room service and attentive restaurant and pool staff.

The hotel's pool area is a standout feature, lauded for its cleanliness and ample space, making it a preferred spot for relaxation. Families especially appreciate the children's pool and playground, enhancing the hotel's appeal to family travelers. The parking facilities are spacious and secure, further adding to guests' convenience.

While the Wi-Fi service receives mixed reviews with some experiencing connectivity issues, the professional business facilities and attentive staff cater well to business travelers. Beds are generally comfortable, though some guests note that the bedding could benefit from updates.

In summary, the Royal Mirage Fes Hotel is praised for its excellent location, friendly staff and standout amenities like the pool area. While there are areas for improvement, particularly in modernization and Wi-Fi service, the overall experience remains positive, making it a solid choice for travelers exploring the vibrant city of Fez.
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Categories

Hotel with Spa

Identified as a spa hotel, offering spa and wellness facilities to its guests. It provides a conventional hotel experience with added relaxation options.

Family Friendly Hotel

This hotel provides a family-friendly ambiance with ample activities for children, including a pool and a playground. The welcoming atmosphere makes guests feel like part of a large family.

Hotel with Swimming Pool

This hotel includes a swimming pool and is considered family-friendly, making it suitable for travelers with children. It also offers sunset views from select rooms.

Outdoor Pool

Business Hotel

Royal Mirage Fes Hotel has one meeting room with a capacity of 180 people and total event space of 170 sq m. It provides A/V equipment, a business center, and wireless internet access in the meeting room. The hotel also offers administrative services and a copier for business needs.

Hotel with Parking

This hotel has a free parking facility available on-site. Free private parking is provided, and no reservation is needed for guests to utilize these convenient services.

Hotel with Gym

This hotel features a fitness center, a spa, and an outdoor pool. It also offers a sauna, a health club, and massage services. The fitness center is well-equipped for a complete workout.

4-Star Hotel

Royal Mirage Fes Hotel provides a comfortable and convenient stay with its well-appointed rooms and central location. The hotel features a range of amenities, including a swimming pool and multiple dining options, ensuring a pleasant experience.

Hotel with Outdoor Pool

Royal Mirage Fes Hotel provides an outdoor pool that is open all year. The hotel features a poolside bar and offers rooms with pool views and private balconies.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Small Hotel

Room Types

TWIN STD CITY The single room offers air conditioning, a minibar, as well as a private bathroom featuring a bath and a bidet. This single room features a safe deposit box, heating, a TV with satellite channels and city views. The unit offers 1 bed.

TWIN STD CITY The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a bidet. The unit has 2 beds.

TWIN STD GARDEN The single room features a private bathroom equipped with a bath and a bidet. The air-conditioned single room provides a TV with satellite channels, a minibar, a safe deposit box, heating as well as garden views. The unit offers 2 beds.

TWIN STD GARDEN The double room has a private bathroom fitted with a bath and a bidet. The spacious air-conditioned double room features a TV with satellite channels, a minibar, a safe deposit box, heating as well as garden views. The unit has 2 beds.

TWIN STD POOL This air-conditioned single room is comprised of a TV with satellite channels, a private bathroom as well as a balcony. The unit has 2 beds.

TWIN STD POOL The spacious double room features air conditioning, a minibar, a balcony with pool views as well as a private bathroom boasting a bath. The unit has 2 beds.

KING STD GARDEN The double room has a private bathroom fitted with a bath and a bidet. The spacious air-conditioned double room features a TV with satellite channels, a minibar, a safe deposit box, heating as well as garden views. The unit has 1 bed.

KING STD POOL The spacious double room features air conditioning, a minibar, a balcony with pool views as well as a private bathroom boasting a bath. The unit has 1 bed.

JUNIOR SUITE This spacious suite comprises 1 living room, 1 separate bedroom and 2 bathrooms with a bath and a bidet. The air-conditioned suite provides a TV with satellite channels, a minibar, a coffee machine, a safe deposit box as well as pool views. The unit offers 1 bed.

ROYAL SUITE This spacious suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a bath and a bidet. The suite's kitchenette is available for cooking and storing food. The air-conditioned suite offers a TV with satellite channels, a minibar, a coffee machine, a safe deposit box as well as garden views. The unit has 1 bed.

About Royal Mirage Fes Hotel

License: 30000HT0858

Guest Reviews

8.1

Very Good

Location

The Royal Mirage Fes Hotel boasts an exceptional location that guests consistently praise. Situated in the heart of the new city of Fez, the hotel offers convenient access to transportation, shopping centers, cafes and restaurants. Visitors appreciate its central location, which allows for easy exploration of both the new city and the historic Medina, often just a short taxi ride away. The proximity to major attractions and amenities makes it an ideal spot for tourists. The hotel provides a serene retreat with its spacious rooms, clean facilities and inviting swimming pool, all contributing to a pleasant stay. The attentive staff and high level of service further enhance the positive experience of guests. With its prime location and excellent accessibility, the Royal Mirage Fes Hotel is a top choice for those seeking to explore the vibrant city of Fez.

Breakfast

At the Royal Mirage Fes Hotel, breakfast experiences seem to be mixed based on recent guest reviews. On the positive side, many guests enjoyed a hearty and varied breakfast, often describing it as generous, delicious and offering a good selection. The breakfast buffet is noted to have a lot of choices, including sweet and savory options, which cater to a range of preferences. The staff received frequent compliments for their friendliness and attentiveness, particularly the young man who cheerfully prepared early morning breakfast.

However, several guests expressed dissatisfaction with certain aspects of the breakfast. Some found it repetitive and lacking in variety with basic or limited choices that did not meet their expectations for a hotel of this caliber. Specific criticisms included the absence of fruits, especially fresh ones and an overly Europeanized menu without enough local dishes. A few reviews mentioned poor organization and disappointing quality, describing the breakfast as mediocre or even unacceptable.

Overall, while many guests had positive remarks about the breakfast, there is room for improvement to meet the diverse expectations of all guests.

Dinner

The dining experience at Royal Mirage Fes Hotel presents a mixed bag of reviews. On the positive side, guests have praised the restaurant for offering breathtaking meals, refined settings and excellent coffee. The gastronomy is appreciated for its variety and deliciousness with some complimenting specific staff members, such as Mohammed Saad, for their service. Additionally, the food is described as fresh and cooked in front of guests, adding to the appeal.

However, some reviews highlight significant downsides. The dining service is sometimes criticized for being very basic with self-service options not living up to expectations. Complaints include cold dishes like couscous, limited choices for the price and expensive catering. A few guests mentioned issues with the restaurant forgetting orders and not being attentive enough. Furthermore, some found the restaurant food underwhelming or bad with reports of overly expensive dining options. Despite these drawbacks, alternatives such as nearby pizzerias are available for those looking for different dining experiences.

Rooms

Royal Mirage Fes Hotel offers notably spacious rooms, often described as large and comfortable, providing ample room for guests to relax. The rooms frequently feature balconies and connecting options, making them practical for families and groups. Cleanliness is generally rated positively with many guests appreciating the tidy and well-kept nature of their accommodations.

The hotel has received praise for its external facilities, including a lovely pool and the friendly and helpful staff enhance the guest experience. Room service is efficient, adding to the convenience of the stay.

However, the hotel’s age is evident with numerous guests mentioning outdated and worn-out features in the rooms. The decor, furnishings and facilities often appear old and in need of refurbishment. Issues such as malfunctioning air conditioning, outdated televisions and poorly maintained bathrooms have been noted, detracting from the overall experience. Some rooms suffer from noise due to lack of insulation and ineffective window closures, contributing to discomfort.

Despite these challenges, the sheer size and comfort of the rooms, coupled with the positive service and cleanliness, make the Royal Mirage Fes Hotel a mixed yet generally pleasant option for travelers, especially if modernization efforts are undertaken in the future.

Beds

The Royal Mirage Fes Hotel receives varied feedback about its beds, but many guests highlight the positive aspects. A common sentiment is that the beds are very comfortable and conducive to a good night's sleep with several reviews describing them as spacious and warm. The hotel features king-size beds and the bedding is frequently noted for its comfort. Some guests have found the bedding to be exceptionally comfortable, enhancing the overall coziness of their rooms.

However, there are mentions of the bedding showing signs of age with some beds described as old or in need of replacement. Issues such as wrinkled sheets and occasional discomfort were noted by a few visitors. Despite these occasional critiques, the general consensus leans towards an experience of comfort and relaxation with spacious, clean and well-maintained beds being a notable feature of the hotel's accommodation.

Cleanliness

The Royal Mirage Fes Hotel has garnered positive feedback for its cleanliness, which seems to be a consistent highlight among guest reviews. Visitors frequently applaud the hotel's overall cleanliness, both inside and outside. Rooms are often described as very clean, spacious and well-maintained with many guests highlighting the cleanliness of the bathrooms and communal areas.

Staff play a pivotal role in maintaining this high standard, frequently receiving compliments for their diligence and helpfulness. Housekeeping services are regularly praised for their thoroughness, ensuring that rooms are cleaned daily without guests needing to request it.

The hotel's external and pool areas are also well-kept, contributing to its pleasant environment. Guests have lauded the combination of cleanliness and comfort, making their stay enjoyable and relaxing.

However, some criticisms were noted, particularly concerning the age of the facilities. While the cleanliness is typically satisfactory, certain areas and items, such as furniture and bathrooms, are described as outdated and in need of refurbishment. Issues with superficial cleaning and the occasional missed spot were mentioned but seem to be less frequent.

Service and staff friendliness also stand out with numerous mentions of a warm welcome and excellent service, especially from the reception and restaurant teams. Despite some minor issues, the Royal Mirage Fes Hotel consistently meets guest expectations in terms of cleanliness and overall hospitality.

Staff

Visitors to the Royal Mirage Fes Hotel have overwhelmingly positive feedback about the hotel staff, consistently mentioning their friendliness, professionalism and attentiveness. Guests highlight the warm and welcoming demeanor of the reception team, singling out employees such as Mrs. Wafa, Ms. Ouafae and Mr. Abdulrahim for their exceptional service. The staff’s politeness, helpful nature and readiness to assist with any concerns made interactions pleasant and added to the overall enjoyable experience. The housekeeping team received praise for maintaining clean and spacious rooms, while the restaurant and pool staff were noted for their accommodating and caring approach. Despite a few mentions of receptionists being less friendly, the majority of reviews stress the staff’s dedication to making stays comfortable and memorable, often going above and beyond to meet guests' needs. The consistent praise for the team's courteousness and efficiency leaves visitors feeling at home, contributing greatly to an excellent stay.

Wi-Fi

The wifi at the Royal Mirage Fes Hotel receives mixed feedback. Many guests appreciate the good Wi-Fi connection and excellent reception. The staff is praised for being responsive and always available for customer and guest requests. However, several reviews highlight issues such as the wifi code only working for 48 hours and in some cases, disconnecting earlier. Some guests report difficulty working due to a terrible Wi-Fi connection and poor internet service in rooms, leading to an unstable and limited experience overall.

Pool

Nestled in a picturesque setting, the Royal Mirage Fes Hotel offers a standout feature that delights guests: its stunning pool area. This expansive and beautifully maintained pool consistently garners praise for its cleanliness and grandeur. Visitors greatly appreciate the ample space, making it an ideal spot for relaxation and leisure.

The pool area is well-equipped with sun loungers and umbrellas, providing both comfort and convenience for sunbathing or simply enjoying the serene surroundings. Additionally, the poolside amenities include fresh towels and a friendly lifeguard, ensuring a safe and pleasant experience.

Families especially benefit from the dedicated children's pool and adjoining playground, making it a notable attraction for younger guests. The poolside environment is complemented by a lovely courtyard and garden, creating a tranquil atmosphere that enhances the overall experience.

With frequent commendations for its superb upkeep and inviting ambiance, the pool at the Royal Mirage Fes Hotel remains a highlight for many visitors, contributing significantly to the hotel's allure.

Parking

Royal Mirage Fes Hotel offers commendable parking facilities that have been positively noted by guests. The establishment provides a spacious and large parking lot, ensuring ample space for vehicles. The parking area is well-guarded, contributing to a secure environment for parked cars. Guests have appreciated the presence of free parking spaces, adding to the convenience of their stay. While the majority of feedback highlights the positive aspects of the parking facilities, there were occasional mentions of limited parking options. Overall, the parking arrangements at Royal Mirage Fes Hotel are generally well-received and contribute to a comfortable guest experience.

Family

The Royal Mirage Fes Hotel appears to be an excellent choice for families with many reviews highlighting the hotel's family-friendly ambiance and amenities. The environment is particularly suitable for families, offering a welcoming atmosphere where guests feel like part of a large family. Children seem to have ample activities to enjoy, especially the pool, which many noted as a highlight of their stay. Additionally, the hotel features a children's playground, adding another layer of entertainment for the younger guests.

Several reviews pointed out how much their kids loved the hotel, experiencing a happy and enjoyable time during their stay. The hotel staff were described as attentive to families' needs, ensuring a pleasant and reliable family atmosphere. Despite some comments about a noisy environment with lots of people—indicative of a lively family-friendly place—the overall feedback suggests that the hotel effectively caters to families looking for a fun and engaging stay. However, it's noteworthy that one reviewer mentioned the swimming pool as the only positive point for children, suggesting that additional kid-centric amenities could be beneficial.

In summary, for those planning a family vacation, the Royal Mirage Fes Hotel promises a comfortable and engaging environment, particularly for children who can enjoy the pool and playground facilities amidst an exceptionally family-friendly setting.

4 Star

The Royal Mirage Fes Hotel offers a mixed experience according to guest reviews. While some guests believe the hotel meets the high standards of a four-star establishment with top-notch amenities, others feel it falls short of this rating. There are mentions of the need for modernization and refurbishment, suggesting that the hotel might better be classified as a three-star property. Positive comments highlight its great location and the overall quality of the services provided. However, breakfast and certain facilities, like the plastic shower curtains, were noted as below the four-star expectations. Overall, the hotel has its strong points, but also areas that could benefit from improvement.

Business

The Royal Mirage Fes Hotel offers an impressive array of amenities specifically designed to meet the needs of business travelers. With a professional business center and excellent conference facilities, it stands out as a great choice for business trips. The hotel caters well to business clientele, providing good facilities and services tailored for the business community. Guests frequently highlight the professional, helpful and courteous staff who contribute significantly to making business stays smooth and efficient. It's an ideal place for business-specific requirements and offers an environment that supports professional activities effectively.

Outdoor Pool

The Royal Mirage Fes Hotel offers an exceptional outdoor pool area that consistently impresses guests. The pool's superb condition and beautiful surroundings make it a major highlight of the hotel. This well-maintained, spacious and clean pool area provides a relaxing atmosphere for both adults and children. Guests appreciate the large and peaceful swimming pool, often describing it as magnificent and ultra-deep. Families particularly enjoy the dedicated children's pool, which is described as very pleasant and ideal for young ones. Despite occasional remarks about noise, the overall ambiance of the outdoor pool is lovely and contributes significantly to a delightful stay.

Luxury

Royal Mirage Fes Hotel stands as a beacon of luxury in the realm of hospitality. Guests often commend its status as a luxurious establishment, evident in the high-level services and top-notch amenities provided. This 4-star luxury hotel has earned accolades for its opulence, making it a preferred destination for those who prioritize comfort and elegance. Visitors describe the hotel as a luxury jewel, a testament to its exceptional quality and decadence. Despite one dissenting opinion about its star rating, the overwhelming consensus is that Royal Mirage Fes Hotel is highly recommended for luxury travelers seeking a refined experience.

Romantic

The Royal Mirage Fes Hotel offers an ideally romantic setting, perfect for couples or those planning a wedding. Guests appreciate the hotel's distinctly romantic atmosphere and ambiance, which add to its appeal as a charming getaway. The quiet location enhances the cozy and beautiful surroundings, creating a tranquil experience for visitors. Many guests enjoyed spending memorable nights here, underlining the hotel's reputation as a top recommendation for romance.

Yes, Royal Mirage Fes Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Royal Mirage Fes Hotel.

No, Royal Mirage Fes Hotel doesn't allow dogs.

Yes, parking facilities are available at Royal Mirage Fes Hotel.

Yes, Royal Mirage Fes Hotel has a gym.

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