The Elysium St Mawes in St Mawes consistently receives high praise for its prime location in a picturesque village. Guests highlight its beautiful, idyllic setting right on the harbour front, offering stunning and uninterrupted sea vistas across the bay. The hotel's central position allows easy access to local amenities, beaches and ferry points, making it an excellent base for both peaceful relaxation and local exploration. The staff are often commended for their friendliness and helpfulness, enhancing the welcoming atmosphere of this coastal retreat.
Breakfast at the Elysium St Mawes is generally well-received with many guests appreciating the great selection, generous portions and hearty traditional English breakfast. The scenic harbor views add to the delightful dining experience. The breakfast buffet accommodates various dietary needs, including vegetarian options. However, some guests have noted inconsistencies in food temperature and availability, pointing to areas for improvement.
Dinner at the hotel garners mixed reviews. While some guests enjoyed delicious and well-valued meals with superb views of the bay, others found the food quality inconsistent and the menu limited. Service speed and early dinner cut-off times were also points of contention for a few diners.
Guest reviews of the hotel's rooms reveal a balance of positives and areas needing improvement. Many guests appreciated the clean, spacious and comfortable rooms with good decor and stunning harbour views from superior and balcony rooms. Comfortable beds and modern amenities were frequently mentioned. However, there were also complaints about small, outdated rooms, maintenance issues and inconsistent cleanliness standards, indicating a need for refurbishments and better upkeep.
Cleanliness opinions are mixed with many finding the rooms and common areas tidy and some noting significant issues like dirty carpets, mould and worn decor. The hotel's housekeeping practices vary, necessitating more rigorous and consistent cleaning efforts.
The hotel staff generally receives high praise for their friendliness and willingness to assist guests. Despite some reports of inexperienced or unmotivated staff, the prevailing sentiment is positive, thanks to the warm and welcoming service provided by notable team members.
The WiFi experience at the hotel varies with many guests finding it satisfactory and easily accessible, while others report issues with reliability and consistency, particularly in the early morning.
As a family-friendly destination, the Elysium St Mawes proves to be accommodating and comfortable for those traveling with children. Families appreciate well-sized rooms, thoughtful amenities and additional perks for children, creating a warm and home-like atmosphere suitable for family holidays.
When it comes to bed comfort, the reviews are mixed. While many guests find the beds comfortable and the bed linen clean, others report lumpy mattresses and occasional cleanliness issues, suggesting variability in bed quality.
Overall, the Elysium St Mawes is positioned as a three-star establishment offering good value for money with basic amenities and a fantastic location. While it shows signs of wear and could benefit from refurbishment, it remains a budget-friendly option, especially for pet owners who appreciate the hotel's dog-friendly facilities and welcoming attitude towards furry companions.
The Falmouth Hotel, a grand Victorian establishment nestled on the Falmouth seafront, is celebrated for its magnificent location offering breathtaking sea views and easy access to the beach and town center. The tranquil seaside setting, combined with the hotel's historic charm and well-kept gardens, creates an inviting atmosphere for guests seeking a peaceful escape.
The breakfast experience at The Falmouth Hotel receives mixed feedback. Many guests appreciate the variety and quality of the full English breakfast and other options provided in a clean and comfortable dining area with sea views. However, some guests express dissatisfaction with the food temperature, limited variety and service efficiency. Similarly, dinner reviews show a blend of satisfaction and areas needing improvement. While the restaurant is praised for its delicious, well-presented meals and attentive staff, there are complaints about limited menu options, inconsistent food quality and occasional unavailability of dining facilities due to functions.
Room experiences at The Falmouth Hotel vary with sea view or executive rooms often highlighted for their spaciousness, comfort and stunning views. Cleanliness and well-maintained conditions are commonly noted, although some inland rooms and those with older decor receive criticism for being small, drafty and dated. Guests emphasize the charm of the Victorian building but suggest that some areas would benefit from modernization.
Cleanliness is generally well-regarded with many guests commenting on the spotless and well-presented rooms, along with the clean and well-kept garden areas. However, there are some concerns about specific communal areas and certain rooms needing more rigorous cleaning and maintenance.
Staff receives predominantly positive reviews with many guests acknowledging their friendliness, helpfulness and exceptional service. Reception staff, in particular, are frequently praised for their efficiency. Despite this, there are occasional reports of inattentive or undertrained staff, highlighting a need for more consistent training.
The free Wi-Fi service at The Falmouth Hotel is often cited as an area needing substantial improvement with frequent reports of poor connectivity and slow speeds, affecting guests' ability to work or stay connected.
The gym and leisure facilities, including the pool and jacuzzi, are generally viewed positively as key features of the hotel, though some equipment is noted to be outdated and there are occasional maintenance closures. The swimming pool, despite its small size, is appreciated by many guests, though issues with cleanliness and limited space are noted.
Families find The Falmouth Hotel accommodating with a friendly atmosphere, family rooms and activities for children adding to its appeal. The hotel's welcoming approach to pets is also a positive feature for those traveling with dogs.
Overall, The Falmouth Hotel stands out for its prime location, charming ambiance and generally positive service experiences, making it a desirable destination for visitors looking to enjoy the beauty of the Cornish coast. While it excels in many areas, particularly in setting and staff friendliness, there are opportunities for improvement in dining, room modernization, Wi-Fi service and cleanliness consistency to fully meet guest expectations.
The Linen Rooms Spa at Merchants Manor offers a truly unique experience for spa-goers. The spa therapists have traveled the globe to gather the finest wellness knowledge and create a rejuvenating journey for visitors. The spa treatments are designed to balance indulgence, relaxation and luxury for an overall change in perspective. With options such as the Leg & Foot Energizer, Cornwall Rocks Hot Stone Massage and Go Figure Detox Treatment, there is something for every preference. Additionally, there are specialized treatments for men, pregnancy and exfoliation.
Summary of reviews related to the 'Spa' category
Merchants Manor Spa offers basic spa facilities including a nice swimming pool and sauna which were enjoyed by guests. Some guests found the spa to be expensive and disappointing, while others appreciated having the pool and leisure facilities as a treat after work. The changing rooms in the spa were noted to have black mould on them and some facilities were out of order during some stays. Overall, the spa was considered a bonus by some guests who had rooms near the facilities, but others felt that the hotel promised more than it delivered. Spa treatments were available, but some guests found the prices to be too high. The hotel is adults only, but some guests noted that the spa facilities were not readily accessible or offered. Despite some negative comments, other guests found the pool, gym and hydro pool to be wonderful and enjoyed a swim and relaxation during their stay.
The St Michaels Resort in Falmouth offers a serene sanctuary for those looking to relax and rejuvenate. The spa features an expert range of hydrothermal facilities, relaxation areas and luxurious treatment rooms. Guests can indulge in a variety of spa days and bespoke treatments, all geared towards delivering results and a feeling of being restored, relaxed and revived. The spa also features the largest hydrothermal pool in the South West, a variety of steam rooms and saunas, as well as a traditional Moroccan steam chamber. Spa breaks are also available for those looking to extend their indulgence with an overnight stay. Wake up feeling completely rejuvenated after a night of pampering and a delicious Cornish breakfast.
Summary of reviews related to the 'Spa' category
The St Michaels Resort in Falmouth boasts a superb spa with well-equipped facilities, including a hydrotherapy pool, saunas, steam rooms and a hot tub. While some guests expressed disappointment that the Jacuzzi was out of order, others were thrilled with the amazing spa experience and friendly staff. It's worth noting that the spa comes at an additional cost, which some guests were not aware of when booking. However, those who did indulge in a treatment or some time to enjoy the facilities found it to be well worth the extra price. The health club also features a top-notch gym and wellness center with options for swimming and using the jacuzzi included. Though some guests complained about patronizing spa staff or broken amenities, most reviews praise the excellent facilities and ample choice of saunas and steam rooms. Overall, guests recommend the St Michaels Resort for a lovely spa break in a great location, complete with provided robes and flip flops and even complimentary Elemis hand wash.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-4 out of 4 hotels in and around Feock