Summary of reviewsHotel Residence Starnberger See is a lovely retreat located just a short walk away from the beautiful Starnberger Lake. The building is well-maintained with spacious rooms and staff members that are friendly and accommodating. The breakfast has received largely positive reviews from guests with many praising the good selection and variety of food on the breakfast buffet. Guests have mixed opinions about the dinner experience, but many highly recommend the hotel's dinner offerings and complimented the friendly and accommodating staff. The rooms are generally clean and quiet with good parking facilities, although they may be a bit old with outdated furnishings and carpets. The hotel is praised for its cleanliness, though some specific areas could use improvement. The staff is recognized as friendly and helpful, providing excellent service and delicious food. The hotel offers good parking facilities available, although they can be limited. The hotel is also environmentally conscious, offering EV charging stations. The hotel is very dog-friendly, allowing pets in the room and even in the breakfast room. The indoor swimming pool is a popular feature among guests with many enjoying its use during their stay. Hotel Residence Starnberger See is a great option for business travelers with many reviews describing it as a professional and well-equipped conference hotel. Overall, Hotel Residence Starnberger See provides adequate and functional accommodations at reasonable prices, although it may not meet everyone's expectations for a luxury hotel. Show more
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Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, random checks
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 8 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
DEHOGA (Germany) Safety and Health rules
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: If a guest look ill he or she isn´t allowed to enter the hotel. If we find out that a guest has COVID-19, he or she will be send to quarantine and we will inform the goverment and the next hospital.
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? No coffee points, everithing will be served by our staff and until 22. of june the wellness department will be closed.
Has the hotel closed during the pandemic? Yes Reopening Date: 05/30/2020
Answers last updated by Hotel Residence Starnberger See
Hotel Residence Starnberger See is a lovely retreat located just a short walk away from the beautiful Starnberger Lake. Situated in a peaceful park-like setting with views of the lake, this hotel offers a great location for a relaxing getaway. The building is well-maintained with spacious rooms and staff members that are friendly and accommodating. While not directly located on the lake, guests can easily walk to the lake within 10-15 minutes. There is also the option to drive if preferred. The hotel itself is surrounded by greenery and offers a tranquil atmosphere with easy access to nearby forests and bike paths. Some guests had room windows facing a main road, but overall guests enjoyed the hotel's location that was off the beaten path yet still accessible to many activities and attractions.
Breakfast
The breakfast at Hotel Residence Starnberger See has received largely positive reviews from guests. Many praised the good selection and variety of food on the breakfast buffet with some mentioning that there was a daily rotation of certain items. Some guests appreciated the option to order different types of specialty coffee during breakfast. The staff was also commended for their flexibility and helpfulness. However, there were some negative comments on the quality of the bread and pastries with some guests stating that they were not fresh. Some also mentioned that the breakfast could be improved with more fresh ingredients and a better organization of the buffet. Despite some mixed reviews, many guests found the breakfast to be delicious and satisfying with a wide range of options to choose from.
Dinner
Guests have mixed opinions about the dinner experience at Hotel Residence Starnberger See. While some complained about the early closing times, lack of atmosphere and unfriendly service, others raved about the fantastic cuisine with one guest calling it "surprisingly good." However, the high prices and limited menu options were a concern for some, as well as the lack of vegetarian and vegan options. Despite some negative feedback, many guests highly recommend the hotel's dinner offerings and complimented the friendly and accommodating staff.
Rooms
Hotel Residence Starnberger See offers a lovely getaway with friendly staff and a great location. The rooms are spacious and well-maintained, although they may be a bit old with outdated furnishings and carpets. Some rooms lack air conditioning and fans, which can be uncomfortable during hot weather. However, the rooms are generally clean and quiet with good parking facilities. The hotel could use some updates and renovations, but the rooms have good storage and enough amenities for a comfortable stay. The views are wonderful and some rooms have balconies or access to green areas. Keep in mind that some guests have reported issues with cleanliness and maintenance, such as dirty bathrooms or old mattresses. Overall, Hotel Residence Starnberger See provides adequate and functional accommodations at reasonable prices, although it may not meet everyone's expectations for a luxury hotel.
Beds
When it comes to the beds at Hotel Residence Starnberger See, guest reviews are mixed. Some guests found the beds to be very comfortable with cozy bedding, while others complained of small beds, missing nightstands or uncomfortable mattresses. Some guests even had trouble sleeping due to the hardness of the mattress. However, rooms were generally clean and spacious with some even featuring a desk and reading chair. Overall, it seems that the hotel has both positive and negative reviews regarding the beds, so it may be best to inquire about bed size and comfort when making your reservation.
Cleanliness
The Hotel Residence Starnberger See receives positive reviews for the cleanliness of their well-maintained building, including the rooms which are described as spacious and clean with comfortable beds. Guests appreciate the cleanliness of communal areas like the swimming pool and the wellness spa, although some mention that the latter could have been better maintained. The staff is recognized as friendly and helpful. However, a few negative reviews report some cleaning issues mainly regarding bathrooms and terrace furniture that needs cleaning or updating. There are mixed reviews of the hotel's hygiene concept, some consider it well thought while others deem it lacking. Overall, the hotel is praised for its cleanliness, though some specific areas could use improvement.
Staff
Hotel Residence Starnberger See offers a lovely getaway with a fantastic location and friendly staff. The staff at both the hotel and restaurant are praised for their helpfulness, friendliness and flexibility with a receptionist going above and beyond to solve a reservation issue. Guests report mostly positive interactions with the staff, who are described as friendly, courteous and knowledgeable. However, some guests note occasional unfriendliness or stress from certain individuals. Overall, the hotel's staff is commended for being attentive and accommodating, providing excellent service and delicious food, lauded as "superb" and "fantastic." Despite some organizational issues and less-than-ideal interactions with the reception desk, most guests seem to have had positive interactions with Residence Starnberger See's staff.
Wi-Fi
The Hotel Residence Starnberger See offers a delightful retreat to visitors with excellent amenities to make their stay comfortable. Though a few rooms do not have air conditioning and WLAN, guests can still enjoy their stay as WIFI is available in the lobby. Despite the bad WIFI signal experience by some guests, the hotel has provided connectivity options that compensate for the inconvenience. The lack of information on the hotel's brochure, however, could be improved. Overall, the Hotel Residence Starnberger offers an outstanding experience for any visitor looking for a calm, serene place.
Spa
The Hotel Residence Starnberger See boasts a lovely, sprawling park with a well-maintained wellness center. The spa area includes a great selection of facilities, such as a sauna, a spacious swimming pool with a pleasant water temperature that guests enjoyed and Ayurveda massages. The spa access can be improved, however, as some guests noted that towels, bathrobes and slippers were not provided and some areas were not clean or modern. Overall, the wellness center had a relaxing and calming atmosphere and although it was partially closed due to Covid restrictions, guests still found it enjoyable. While the hotel may not be a dedicated spa-hotel, guests still appreciated the availability of fitness facilities, a terrace and even complimentary bicycles.
Pool
The hotel's indoor swimming pool is a popular feature among guests with many enjoying its use during their stay. The pool is described as large, clean and well-maintained with some guests particularly appreciating the additional massage jets. The pool area is also praised with some guests highlighting the availability of sun loungers and the relaxing atmosphere of the green spaces surrounding it. However, a few reviews note that the pool's temperature is too cold for comfortable use and there have been reports of broken massage jets. Overall, the hotel's pool is considered to be a great facility with a convenient closing time of 10 pm for those wanting to take a dip late in the evening.
Parking
Guest reviews of Hotel Residence Starnberger See indicate that there are good parking facilities available, although they can be limited. The hotel offers free parking both outside and in the underground car park, however, some guests have noted that the parking spaces in the garage can be small or not very spacious with many double-parked cars. Despite this, there are enough parking spots for most guests and the hotel provides enough spaces both indoors and outdoors. However, some have noted that the parking situation can be difficult during peak times or that there are not enough spots for all guests. Overall, the hotel offers good value for money, especially considering the free parking options available.
EV charging stations
If you're an eco-traveler with an electric vehicle, you'll be pleased to know that Hotel Residence Starnberger See offers EV charging stations. While there is a fee of 0.50€ per kilowatt-hour for charging, it's great to see that the hotel is taking steps towards sustainability. Unfortunately, the charging stations are currently only compatible with Teslas, but the hotel does have parking spots for e-bikes. Overall, guests were satisfied with the availability of charging stations and it's another reason to consider staying at Hotel Residence Starnberger See if you're environmentally conscious.
Family
If you're looking for a family-friendly hotel with activities for kids, Hotel Residence Starnberger See might just be the place for you. While some guests did have minor issues with room accommodations for children, they were able to make it work. The hotel is very dog-friendly, allowing pets in the room and even in the breakfast room. The location is suitable for a short getaway with kids or friends. Some guests arrived with babies and required a crib, which was provided after requesting it. The hotel also offers bike rentals, but they are limited in availability. One guest unfortunately had their child get sick in the restaurant, but overall there were no other negative comments about the activities for kids at the hotel. Plus with the hotel's pet-friendly policy, even your furry friends are welcome to join in on the fun.
Business
Hotel Residence Starnberger See is a great option for business travelers with many reviews describing it as a professional and well-equipped conference hotel. The hotel may not offer the best experience for leisure travelers, as it lacks certain amenities and can feel "soulless", but it is ideal for seminars and conferences. Some guests noted that the rooms and amenities may be slightly dated, but overall the hotel is a good option for those traveling for work. However, some guests were disappointed with the misleading "Business package" and missing materials in the room. Despite these small complaints and COVID-19 restrictions affecting breakfast, many guests still recommend the hotel for its business services.
Indoor Pool
When it comes to indoor pools, Hotel Residence Starnberger See seems to have hit the mark as guests have nothing but positive things to say about it. Many describe it as clean, beautiful and spacious. One guest even compliments the pleasant water temperature of the pool. With such high praise, we highly recommend taking a dip in the hotel's indoor pool during your stay.
Dog Friendly
If you're a dog owner looking for a pet-friendly place to stay near Starnberger See, the Hotel Residence Starnberger See could be just perfect for you! This hotel is known for its super dog-friendly facilities and services. In fact, dogs are not only allowed in the rooms, but they can also join you for breakfast in the restaurant. And if your furry friend needs a walk, just step outside and you'll find plenty of green space for them to run and play. However, one downside for some dog owners is the lack of trash bins for disposing of dog waste. Despite that, most guests found the hotel very accommodating for their four-legged companions with one even mentioning that they received a small package of dog food and a water bowl upon arrival. All in all, if you're traveling with your pup, the Hotel Residence Starnberger See is definitely worth considering.
Yes, Hotel Residence Starnberger See has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Hotel Residence Starnberger See.
Yes, Hotel Residence Starnberger See welcomes dogs.
Yes, parking facilities are available at Hotel Residence Starnberger See.